Based on 8.948 opinions finded in 4 websites
Based on 8.948 opinions finded in 4 websites
Nº 304 in 362 in Neath Port Talbot
Nº 8 of 16 Fast food in Neath Port Talbot
Opinions
It's McDonald's, you already know what to expect.
Vinnys Taxi . 2025-03-12
MORE AT Google
Nice place but you can find something better 😁
Alex Alexandru . 2025-03-10
MORE AT Google
I went through drive through easy quick great service great food very pleased
Hazel Smith . 2025-03-04
MORE AT Google
Guaranteed to get part of your order wrong, every time. Update. I ordered 3 items at window 1, at window 2 I had to ask for the 3rd item when the staffer wanted to know why I was still there.
Nolan David . 2025-03-02
MORE AT Google
Friendly fast good service. One of the better ones around XoX
Nichola Greaves . 2025-02-25
MORE AT Google
Visited today, used drive through. Very poor service. Staff was not at all supportive and rushing me to go forward. She didn’t offer any solution to the issue just said sorry and frustratingly keep saying sorry. Don’t try to fool your customers. This is not the way.
Dipin Jacob . 2025-02-23
MORE AT Google
Cold food supposedly made fresh. Served at 23:01 and told to leave at 23:05 as they were closed. Rubbish
James Jones . 2025-02-16
MORE AT Google
Same as usual, soggy luke warm fries and sit for 5 minutes waiting for someone to take order at drive through
Mark Wittey . 2025-02-10
MORE AT Google
Absolutely dreadful. They never get an order correct and blame Uber drivers if your food is incorrect when ordering via Uber. It's McDonald's staff that pack and seal the bag, yet they blame them because they're incompetent.
Dan Bennett . 2025-02-10
MORE AT Google
Food was cold and delivery was 55 minutes after placing order.
Nicolas . 2025-02-08
MORE AT Just Eat
asked for delivery for 6 and arrived 6.15 and food was cold
Jason . 2025-02-07
MORE AT Just Eat
Quicker than all other drive-thru's in NPT and Bridgend, we ordered personalised burgers and didn't have to park up and wait. Downside is most McDonald's have car chargers in the car park, and this one doesn't.
Emma . 2025-02-07
MORE AT Google
They keep getting simple orders wrong!!
Laura . 2025-02-07
MORE AT Just Eat
Toilets were flooded with urine , one of your workers looked at me weird and I DID NOT ENJOY THE VIBE IN THIS STORE , DONT GO HERE !!!!!
Jacob thomas . 2025-02-06
MORE AT Google
once again you mess up my order!!! how can a meal come but with no fries and cold food!!! sort it out, the other McDonald's in the area never have any trouble!!!
claire . 2025-02-06
MORE AT Just Eat
Why is it that Briton ferry McDonald's can never get an order right with just eat??? No fries with any of our meals and cold food???? Is it so much to ask???
Claire Hampson . 2025-02-06
MORE AT Google
Food was on time except for the fact it was missing multiple items from the order.
Daniel . 2025-02-06
MORE AT Just Eat
Open 24 hours – what a good joke. I drove there today on purpose, only to find out it was closed, even though the staff were inside, probably sleeping instead of working.
Katarzyna Wysocka . 2025-02-06
MORE AT Google
No digs came again after ordering 3
Andy . 2025-02-05
MORE AT Just Eat
driver was parked all the way the down the road didn't knock on the door or even come to the house I had to walk all the way down the road and then proceeds to tell me it's my fault when he didn't even come to the house are why are you hiring delivery drivers that don't even deliver it to the house I may aswell had gone and got it myself because the food was cold by the time I got it and my mcflurrys where melted
Connor . 2025-02-05
MORE AT Just Eat
It's a McDonald's what do you expect lol
S B . 2025-02-03
MORE AT Google
totally wrong order disappointed
Fiona . 2025-02-01
MORE AT Just Eat
Several times I have attended this mcdonalds and service is extremely slow, the are often out of items, I.e. porridge... don't think I will bother there any more.
Kevin Garner . 2025-02-01
MORE AT Google
over an hour late and food was stone cold. one item was special order and was prepared 40 minutes prior to delivery as it has a time stamp on ticket. Mcdonalds are useless on Just eat and the contract should be terminated with mcdonalds.
Catrin . 2025-01-31
MORE AT Just Eat
Once again it was freezing!! It’s not hard your all think as
Emmy . 2025-01-31
MORE AT Just Eat
Always friendly staff and relatively fast service at the drive thru. I usually order a coffee and it's always perfect as described.
MATHNIBLODAVIES . 2025-01-30
MORE AT TripAdvisor
The food was really warm and the chips were boiling
Peter . 2025-01-28
MORE AT Just Eat
all three portions of chips are stone cold and my big Mac was barely luke warm either.
Bronwen . 2025-01-28
MORE AT Just Eat
Burgers were cold. Delivery was late.
Steph . 2025-01-26
MORE AT Just Eat
the absolutely worst. I ordered with NO cheese, and it was printed on the order paper with NO CHEESE. still manages to send with cheese.
Sisi . 2025-01-26
MORE AT Just Eat
Couldn't fault it today, food was boiling service was on top thanks to a Taylor I believe her name was (customer care) as a human on crutches anything I need she would offer to get me what I needed and that helped a big deal 😁 Not happy with the disabled car parking was taking by just eats drivers with no care for disabled people and look at me with out a word to say to me when confronted witxh happens with all McDonald's and needs to be addressed
Afan valley warrior . 2025-01-25
MORE AT Google
Happy meal didn’t have a burger in there
Amy . 2025-01-25
MORE AT Just Eat
I ordered to the wrong address but driver was so nice and delivered to my actual address. Thank you so much xx
Chloe . 2025-01-22
MORE AT Just Eat
Order did not arrive, app said it was deliverd
Craig . 2025-01-22
MORE AT Just Eat
food was freezing cold so couldn't eat it
Terry . 2025-01-19
MORE AT Just Eat
the food was Stone cold and they forgot the chicken nuggets would re deliver the chicken nuggets
Jade . 2025-01-19
MORE AT Just Eat
Forgot half my order in the bag !!!
Laura . 2025-01-19
MORE AT Just Eat
Went past my address clearly delivering to other places frist
James . 2025-01-18
MORE AT Just Eat
The food was cold because the driver got lost and heating up the food made some of the food inedible
Karl . 2025-01-18
MORE AT Just Eat
This used to be the best mcdonalds in the area, but due to staff changes over the years it has become the worst in Wales I would say. Avoid, and this isn't just one time, I've given them chance after chance. The past 6 times I've been have been awful. Never again
Andrew Mccullough . 2025-01-18
MORE AT Google
They have only brought us drinks and no food this is absolutely shocking
Caitlyn . 2025-01-17
MORE AT Just Eat
took 1 hour 15 mins to arrive,all food cold/luke warm,missing sauces and straws
dylan . 2025-01-17
MORE AT Just Eat
There was items missing & chips were cold
Alison . 2025-01-15
MORE AT Just Eat
Delivery on point! ranch burger was delicious and all food hot 👍🏼
S . 2025-01-14
MORE AT Just Eat
fantastic and very polite driver even gave my daughter a high five when she asked 😀
Lyndsey . 2025-01-13
MORE AT Just Eat
Used drive through and got the order wrong. I didn't pick it up when checking (missing a Happy Meal). So frustrating that you can't add to an order instead he have to go back through the drive through. Rainwater pouring off the canopy right where you get your food and Directly into the car window
Peter Ford . 2025-01-11
MORE AT Google
Burgers were great, fries were stone cold and for some reason I got a lemonade instead of a coca cola classic.. I mean that's not even close.
Michael . 2025-01-09
MORE AT Just Eat
Absolutely awful no BBQ sauce in BBQ ranch stack. Bun split in half. No milkshake. No mozzarella dippers. Food was absolutely freezing
Georgialouisej . 2025-01-08
MORE AT Just Eat
Avoid McDonald’s Briton Ferry it the driver through for 20 eventually gets my food Freezing cold
Paul Moule . 2025-01-06
MORE AT Google
I ordered the breakfast muffin deal and 2 of the muffins were missing, so only half of the family were fed
Aya . 2025-01-06
MORE AT Just Eat
Very happy with order and delivery times
Steph . 2025-01-05
MORE AT Just Eat
It didn’t arrive at all, it said it has been delivered at 1:55 but never received it. It said the delivery would deliver between 1:50-2:10am but later on at 3:30am it changed and said it had been delivered at 1:55am. after waiting 1hour we called the store and asked what happened to our order, however they said we should get a refund from just eat as it isn’t a problem on their end. Still don’t know where our food is and unsure if we are getting a refund.
Kierie . 2025-01-05
MORE AT Just Eat
not one item of food turned up all drinks
Phil . 2025-01-04
MORE AT Just Eat
Courteous driver vey freindly 👍👍👍
Emma . 2025-01-04
MORE AT Just Eat
I ordered it quite early and it came really late and the time kept on getting delayed because there were no drivers around. If you know there’s going to be deliveries then you should have drivers on sight.
Gwenllian . 2025-01-03
MORE AT Just Eat
food was wrong and missing items
kim . 2025-01-02
MORE AT Just Eat
The food bag was ripped open and items missing
Matthew . 2025-01-02
MORE AT Just Eat
Food was cold and missing chicken nuggets
kerry . 2025-01-01
MORE AT Just Eat
Chips were cold and driver had code off me and made a fuss
Please . 2025-01-01
MORE AT Just Eat
missing hash brown when I ordered two
steve . 2025-01-01
MORE AT Just Eat
The delivery driver was friendly and very apologetic for the wait but the food arrived stone cold and not nice at all. Down the the restaurant being busy and cooking the food too soon before it goes out for delivery
Jennifer . 2024-12-31
MORE AT Just Eat
Said order be with me at 10pm when it came 11.35
Jenn . 2024-12-31
MORE AT Just Eat
over 2 hours wait for food and most was missing
Phil . 2024-12-30
MORE AT Just Eat
I want my money back I had my one burger and a drink when I order 3 burgers, I would like my money back
User . 2024-12-29
MORE AT Just Eat
Food freezing and chips undercooked
Julia . 2024-12-29
MORE AT Just Eat
didnt turn up and have to wait 7days for a refund rubbish
Janine . 2024-12-28
MORE AT Just Eat
Sometimes when I ask for extra sauce I'm told they can't do that. I mean, just put a squirt on, how can't you do that?!!? Other times I get home and when I've asked for no sauce, there's sauce on the burger. I sometimes drive to the McDonald's on Fabian Way, even though it's further away, just to avoid this one.
Ad Barness . 2024-12-27
MORE AT Google
This was a nice change from Christmas cooking, thanks 👍
Lisa . 2024-12-27
MORE AT Just Eat
Food came 2 hours and 15 minutes after ordering and when it did come was freezing and hard, it was like eating cardboard. I understand it’s a bank holiday but orders shouldn’t be taken if they’re going to be pushed back over an hour and will be delivered in that condition. Waste of time and money.
Lauren . 2024-12-27
MORE AT Just Eat
I think we are all in agreement that staff there are absolute morons and have no consideration for the customers
Oliver Murray . 2024-12-25
MORE AT Google
Wrong item again and food looks like it’s been used in a 5 aside football game
Dean . 2024-12-23
MORE AT Just Eat
Did not arrive . After waiting ages . Said delivered and not !!
maria . 2024-12-22
MORE AT Just Eat
Delivery missing items again and no way of getting a refund!
Emily east . 2024-12-22
MORE AT Google
Brilliant service remembered everything on order
Vicky . 2024-12-21
MORE AT Just Eat
Chicken nuggets were very bland and boring, chips were stale and cold but the burger was yummy
Seren . 2024-12-21
MORE AT Just Eat
very poor service. Delivery time was to long from time of ordering. when food came it was freezing. won't be using just eat again. Even rang the restaurant to see if we coukd collect it ourselves as kids were hungry waiting. when we got there they give it out to driver. so wasted our time and fuel.
Rhodri . 2024-12-21
MORE AT Just Eat
If I could put zero stars, I would. Burgers are freezing and the ice cream is completely melted. When trying to make a complaint here, options are limited and offered to refund £4. Delivery kept getting pushed back but it’s clear my items were just left in the bag for all of this time. Awful service and freezing cold food.
Rhys . 2024-12-21
MORE AT Just Eat
food freezing they need to get better heat bags paid £18.90 and has £2 refund shocking
Abi . 2024-12-21
MORE AT Just Eat
my food was stone cold burger was burnt
Tasha . 2024-12-20
MORE AT Just Eat
Want a refund didn’t get all my food
Callum . 2024-12-18
MORE AT Just Eat
Drive thru is very rarely correct and staff are quite rude. The later the visit, the rider they are
Ross Williams . 2024-12-16
MORE AT Google
food turned up freezing and missis half of my order
Carl . 2024-12-15
MORE AT Just Eat
Will be last time I order from this branch. They've never been reliable however last night was final straw. Ordered in excess of £50 worth of food. One big tasty, two double quarter pounders with cheese (meal) chicken. Nuggets and chips. What arrived... 1. Mcchicken sandwich meal. 2 plain cheese burgers, chicken nuggets and 4 lots of chips. Chips (x4) nd chicken nuggets were the only correct thing. Gobsmacked how incorrect this was... BTW ordered with uber, complained sent pics... money being refunded. Awful food. Pretty sure we had someone else's order. Would rather drive and go further afield in future!!
Emma Morgan . 2024-12-14
MORE AT Google
On time friendly driver and got exactly what i ordered
Frances . 2024-12-13
MORE AT Just Eat
my food was shocking I ordered a salad, I got 2 slices of cucumber 1 slice of tomato rest was lettuce, plus ordered 6 chicken nuggets but got 4 well 👎
Sharon . 2024-12-12
MORE AT Just Eat
I order off just eat multiple times a week so you know I am a loyal customer. But this order was shocking all the food was stone cold, which ruins the whole meal, plus half the chips were missing and the coke I ordered was a large and it came as a medium, and the small coke was only filled 3/4 of the way. I would like a full refund
Rhys . 2024-12-12
MORE AT Just Eat
Always something missing.., ordered Uber eats got half of what I ordered, got refunded then needed to order again pay twice for delivery..
Thomas Galleozzie . 2024-12-10
MORE AT Google
My food hasn't come or been left. It says outside
Craig . 2024-12-09
MORE AT Just Eat
half the food missing again, how hard isit to follow an order on a screen and actually put the food in the bag ...port talbot McDonalds is a joke and can't even do your drinks
Nigel . 2024-12-08
MORE AT Just Eat
Got given a cheesy Mc crispy without the cheese and sauce, asked to remove the bacon and served me with just plain chicken. Gutted as they never mess up my order just this one time I come here instead of Morriston McDonald’s. Never again
Holly Thomas . 2024-12-08
MORE AT Google
I’m not happy he was so nasty and racism to me called me a gypsy and I’m not happy
Arri . 2024-12-08
MORE AT Just Eat
Waited 2 hours for freezing cold food. Shocking do better
Nick . 2024-12-07
MORE AT Just Eat
I appreciate there is bad weather however McDonald's is a 1 min drive from my house . I expected maybe a,15 min delay but my food must have been under a heater for an hour and a half. ridiculous. should only start prepping it once a,driver has been assigned and is on their way to the restaurant
storme . 2024-12-07
MORE AT Just Eat
driver was very friendly and chatty 👍
James . 2024-12-07
MORE AT Just Eat
Food took ages to arrive, delivery time kept changing, half of our food wasn’t even received and the order we got was completely wrong. Absolutely horrible.
Arlo . 2024-12-06
MORE AT Just Eat
Big Mac and chips missing and rest of order cold. Poor service and one of our party didn’t get to eat. Not good
Sarah . 2024-12-06
MORE AT Just Eat
Bag arrived opened and yet again order is missing over half of our order
Laura . 2024-12-05
MORE AT Just Eat
Food was cold only half the chips was in the box
Ger . 2024-12-04
MORE AT Just Eat
Once again missing half the order, charging for all and not sending items is becoming regular now
Laura . 2024-12-04
MORE AT Just Eat
The order was exactly what I ordered and with my swaps and changes it was all correct.
Kathryn . 2024-12-03
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South Wales
6 Opinions
Ordered an entertainment sharing box as a treat. Excellent service. Really tasty. Thoroughly enjoyed
163 Opinions
Worst fish in my life had large cod but all batter and little fish finger inside and bad smell too through in the bin never go again
46 Opinions
The staff need customer service training, won't be going anywhere if that's the vibes