Based on 8.954 opinions finded in 4 websites
Based on 8.954 opinions finded in 4 websites
Nº 306 in 362 in Neath Port Talbot
Nº 10 of 16 Fast food in Neath Port Talbot
Opinions
Food arrived freezing and the drink had opened and spilled into the bag
Max . 2025-04-09
MORE AT Just Eat
Credit to James top bloke thank you for the raffle couldn’t do enough for us got us sauces and sorted us out with the raffle top guy thanks James
Ben Jones . 2025-04-06
MORE AT Google
Food arrived freezing cold! Never had a problem before but tonight was inedible
Siobhan . 2025-04-05
MORE AT Just Eat
Food was stone cold on arrival and took nearly 2 hrs
Jonathan . 2025-04-05
MORE AT Just Eat
Thank you excellent service again
Paul . 2025-04-04
MORE AT Just Eat
Food bag was not sealed food had tipped everywhere in bag drinks were tipped too bag was soaking food was freezing
Kelsey . 2025-04-04
MORE AT Just Eat
Bag top open and Chips missing 😩
Simon . 2025-03-30
MORE AT Just Eat
missing chicken nuggets and the mcflurry , this is happening all the time , beyond any joke.
Terian . 2025-03-30
MORE AT Just Eat
No toy, coke half full, missing stuff just terrible. Every single time I order from this McDonalds my order is wrong. 1 day I’m gonna come up there and make sure my order is “right”
Alex . 2025-03-29
MORE AT Just Eat
The food came destroyed and missing half of the promised product, deliverer took a absurd amount of time and even stopped at kfc to pick up another order ensuring food is cold, it took him over a hour and a half to arrive
Jac . 2025-03-29
MORE AT Just Eat
Took just over an hour to arrive and food was cold
Danielle . 2025-03-24
MORE AT Just Eat
Didnt go in there but was quick. As most are totally slow.
Leigh White . 2025-03-23
MORE AT Google
What a miserable kid taking orders tonight, I think he wanted to be elsewhere! Rude was an under statement!
Andrew Hamnett . 2025-03-21
MORE AT Google
yet again items missing, not sure how every single chips and more than half burgers and nuggets can be missing from order. not hard to pack items in a bag
Laura . 2025-03-21
MORE AT Just Eat
Not sure why I'm surprised, more often than not we order delivery or have a drive through and there is something missing, but its miniscule and we let it slide, or it's too much hassle to go back down. Half of our order was missing tonight, for my daughters birthday sleepover. Even she doesn't want another one now 😂
Bryony . 2025-03-21
MORE AT Just Eat
Smokehouse BBQ McCrispy was delicious!
Karl . 2025-03-18
MORE AT Just Eat
missing a burger also missing bbq sauces and tomato ketchup
Sophie . 2025-03-17
MORE AT Just Eat
Missing food which I am not happy about
User . 2025-03-17
MORE AT Just Eat
missing items and onions in burgers I'm allergic
Nicola . 2025-03-16
MORE AT Just Eat
All food was cold not happy and ice cream melted
Miley . 2025-03-15
MORE AT Just Eat
food stone cold very disappointing
Thomas . 2025-03-14
MORE AT Just Eat
i don't know how many times we have had missing items! yet again no Philly cheese stack! missing ! it's a Friday night treat for my family but is spoilt because someone hasn't got there food.
Rhian . 2025-03-14
MORE AT Just Eat
Fast service from McDonald’s and the Driver(s). Thank you!
Bradley . 2025-03-14
MORE AT Just Eat
my food was cold, ice creams were melted. And chips were ice cold
Gracie . 2025-03-13
MORE AT Just Eat
It's McDonald's, you already know what to expect.
Vinnys Taxi . 2025-03-12
MORE AT Google
Nice place but you can find something better 😁
Alex Alexandru . 2025-03-10
MORE AT Google
Very poor tonight well over cooked
Alastair . 2025-03-09
MORE AT Just Eat
Fries where half empty cold and no salt and also didn’t get straws
Emily . 2025-03-09
MORE AT Just Eat
food freezing cold can't even eat it and drink split every where
Terry . 2025-03-08
MORE AT Just Eat
Chips were not cooked and half filled , drinks arrived all tipped
Kirsty . 2025-03-08
MORE AT Just Eat
Food was on time and fresh and hot.
Nicky . 2025-03-08
MORE AT Just Eat
waited nearly 3 hours for delivery. Delivery time kept getting pushed back, it then said delivered but never arrived
Lee . 2025-03-06
MORE AT Just Eat
The order was damaged the drink has spilled inside the delivery drivers bag and had leaked everywhere and the food was soaked in the drink
Matthew . 2025-03-06
MORE AT Just Eat
I went through drive through easy quick great service great food very pleased
Hazel Smith . 2025-03-04
MORE AT Google
Happy with all areas of the service thanks.
Michael . 2025-03-03
MORE AT Just Eat
food still late even after changing the delivery time the fries were cold
Trevor . 2025-03-03
MORE AT Just Eat
Great meal for my husband and I, thanks 👍
Lisa . 2025-03-02
MORE AT Just Eat
Raspberry & white chocolate pie was missing
Suzanne . 2025-03-02
MORE AT Just Eat
the food from here tonight looked thrown together..and I've had serious stomach pain since eating it..
steve . 2025-03-02
MORE AT Just Eat
Delivery driver tipped my drink, quite disappointing
Ben . 2025-03-02
MORE AT Just Eat
Guaranteed to get part of your order wrong, every time. Update. I ordered 3 items at window 1, at window 2 I had to ask for the 3rd item when the staffer wanted to know why I was still there.
Nolan David . 2025-03-02
MORE AT Google
this us the second time this week our food was delivered cold! a cream almost melted. not a happy bunny!!
Annie . 2025-03-02
MORE AT Just Eat
Only negative as were non smokers the food bags smelt of cigarettes so the delivery guy must be at times smoking in car. Not great.
RUTH . 2025-03-01
MORE AT Just Eat
McDonald’s service was rubbish, pay for meals which should include fries, only had burgers and drinks. The staff should pay more attention to the orders before packing for the drivers.
Kacey . 2025-02-27
MORE AT Just Eat
missing drinks!!! this happens so much!!! it wasn't a big order I don't understand how u can miss things!!! come on surely a multi billion pound company can hire more compitant staff!!!
Rhian . 2025-02-26
MORE AT Just Eat
Friendly fast good service. One of the better ones around XoX
Nichola Greaves . 2025-02-25
MORE AT Google
ordered food only for the meal to come missing the fries, ordered a raspberry pie but got apple instead, absolutely terrible and constantly missing things from my order will not be ordering from here again
Kelly . 2025-02-24
MORE AT Just Eat
Ordered from here 3 times in the last 2 weeks and ever time my order has been wrong.
Chris . 2025-02-24
MORE AT Just Eat
Driver went to wrong address couldn’t understand where I live, was also rude! Absolutely disgusted with the service and the delivery drivers lack of understanding English, delivery address and he was shouting on the phone to me when I was tryin to explain where he’d gone wrong with address! I will never use again unless I can have a English speaking and respectful delivery person
Sandra . 2025-02-23
MORE AT Just Eat
Visited today, used drive through. Very poor service. Staff was not at all supportive and rushing me to go forward. She didn’t offer any solution to the issue just said sorry and frustratingly keep saying sorry. Don’t try to fool your customers. This is not the way.
Dipin Jacob . 2025-02-23
MORE AT Google
Ordered a smokehouse got a beef burger instead 🙄
Ryan . 2025-02-23
MORE AT Just Eat
Food stone cold and order messed up.
Scott . 2025-02-22
MORE AT Just Eat
my breakfast was sat out in the cold driver didn’t knock the door
Gracie . 2025-02-21
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food was cold and chips where stale and horrible
kian . 2025-02-18
MORE AT Just Eat
Cold food supposedly made fresh. Served at 23:01 and told to leave at 23:05 as they were closed. Rubbish
James Jones . 2025-02-16
MORE AT Google
Telling me it be delivered but I have not had it
Jonathon . 2025-02-15
MORE AT Just Eat
the food was stone cold. McDonald's used to be nice and hot when it was delivered but not anymore. it's always freezing. I won't be ordering from you again. what a waste of money. the food was so tasteless nobody ate it,it went in the bin!!!
Donna . 2025-02-14
MORE AT Just Eat
food was freezing cold times was changing
Rachel . 2025-02-14
MORE AT Just Eat
I had to walk half way down my street to collect it off them. It’s the same with every single driver. They aren’t getting out to check door numbers. My chips were spread over the contents of the delivery bag. I have had to throw my food
Rebecca . 2025-02-13
MORE AT Just Eat
Courier was respectable,very freindly he was a very courteous young man excellant customer service
Emma . 2025-02-11
MORE AT Just Eat
Absolutely dreadful. They never get an order correct and blame Uber drivers if your food is incorrect when ordering via Uber. It's McDonald's staff that pack and seal the bag, yet they blame them because they're incompetent.
Dan Bennett . 2025-02-10
MORE AT Google
I duno how food can be cold when only delivery down the road to me 🤦🏼♀️
Carys . 2025-02-10
MORE AT Just Eat
Same as usual, soggy luke warm fries and sit for 5 minutes waiting for someone to take order at drive through
Mark Wittey . 2025-02-10
MORE AT Google
Great service and food was warm
shane . 2025-02-09
MORE AT Just Eat
Our favourite McDonald’s. Orders are always correct and food arrives hot
Emma . 2025-02-08
MORE AT Just Eat
Food was cold and delivery was 55 minutes after placing order.
Nicolas . 2025-02-08
MORE AT Just Eat
terrible, I've not received any food
Ross . 2025-02-08
MORE AT Just Eat
asked for delivery for 6 and arrived 6.15 and food was cold
Jason . 2025-02-07
MORE AT Just Eat
Quicker than all other drive-thru's in NPT and Bridgend, we ordered personalised burgers and didn't have to park up and wait. Downside is most McDonald's have car chargers in the car park, and this one doesn't.
Emma . 2025-02-07
MORE AT Google
They keep getting simple orders wrong!!
Laura . 2025-02-07
MORE AT Just Eat
Why is it that Briton ferry McDonald's can never get an order right with just eat??? No fries with any of our meals and cold food???? Is it so much to ask???
Claire Hampson . 2025-02-06
MORE AT Google
Toilets were flooded with urine , one of your workers looked at me weird and I DID NOT ENJOY THE VIBE IN THIS STORE , DONT GO HERE !!!!!
Jacob thomas . 2025-02-06
MORE AT Google
once again you mess up my order!!! how can a meal come but with no fries and cold food!!! sort it out, the other McDonald's in the area never have any trouble!!!
claire . 2025-02-06
MORE AT Just Eat
Open 24 hours – what a good joke. I drove there today on purpose, only to find out it was closed, even though the staff were inside, probably sleeping instead of working.
Katarzyna Wysocka . 2025-02-06
MORE AT Google
Food was on time except for the fact it was missing multiple items from the order.
Daniel . 2025-02-06
MORE AT Just Eat
No digs came again after ordering 3
Andy . 2025-02-05
MORE AT Just Eat
driver was parked all the way the down the road didn't knock on the door or even come to the house I had to walk all the way down the road and then proceeds to tell me it's my fault when he didn't even come to the house are why are you hiring delivery drivers that don't even deliver it to the house I may aswell had gone and got it myself because the food was cold by the time I got it and my mcflurrys where melted
Connor . 2025-02-05
MORE AT Just Eat
It's a McDonald's what do you expect lol
S B . 2025-02-03
MORE AT Google
Several times I have attended this mcdonalds and service is extremely slow, the are often out of items, I.e. porridge... don't think I will bother there any more.
Kevin Garner . 2025-02-01
MORE AT Google
totally wrong order disappointed
Fiona . 2025-02-01
MORE AT Just Eat
over an hour late and food was stone cold. one item was special order and was prepared 40 minutes prior to delivery as it has a time stamp on ticket. Mcdonalds are useless on Just eat and the contract should be terminated with mcdonalds.
Catrin . 2025-01-31
MORE AT Just Eat
Once again it was freezing!! It’s not hard your all think as
Emmy . 2025-01-31
MORE AT Just Eat
Always friendly staff and relatively fast service at the drive thru. I usually order a coffee and it's always perfect as described.
MATHNIBLODAVIES . 2025-01-30
MORE AT TripAdvisor
The food was really warm and the chips were boiling
Peter . 2025-01-28
MORE AT Just Eat
all three portions of chips are stone cold and my big Mac was barely luke warm either.
Bronwen . 2025-01-28
MORE AT Just Eat
the absolutely worst. I ordered with NO cheese, and it was printed on the order paper with NO CHEESE. still manages to send with cheese.
Sisi . 2025-01-26
MORE AT Just Eat
Burgers were cold. Delivery was late.
Steph . 2025-01-26
MORE AT Just Eat
Couldn't fault it today, food was boiling service was on top thanks to a Taylor I believe her name was (customer care) as a human on crutches anything I need she would offer to get me what I needed and that helped a big deal 😁 Not happy with the disabled car parking was taking by just eats drivers with no care for disabled people and look at me with out a word to say to me when confronted witxh happens with all McDonald's and needs to be addressed
Afan valley warrior . 2025-01-25
MORE AT Google
Happy meal didn’t have a burger in there
Amy . 2025-01-25
MORE AT Just Eat
I ordered to the wrong address but driver was so nice and delivered to my actual address. Thank you so much xx
Chloe . 2025-01-22
MORE AT Just Eat
Order did not arrive, app said it was deliverd
Craig . 2025-01-22
MORE AT Just Eat
food was freezing cold so couldn't eat it
Terry . 2025-01-19
MORE AT Just Eat
the food was Stone cold and they forgot the chicken nuggets would re deliver the chicken nuggets
Jade . 2025-01-19
MORE AT Just Eat
Forgot half my order in the bag !!!
Laura . 2025-01-19
MORE AT Just Eat
The food was cold because the driver got lost and heating up the food made some of the food inedible
Karl . 2025-01-18
MORE AT Just Eat
This used to be the best mcdonalds in the area, but due to staff changes over the years it has become the worst in Wales I would say. Avoid, and this isn't just one time, I've given them chance after chance. The past 6 times I've been have been awful. Never again
Andrew Mccullough . 2025-01-18
MORE AT Google
Went past my address clearly delivering to other places frist
James . 2025-01-18
MORE AT Just Eat
took 1 hour 15 mins to arrive,all food cold/luke warm,missing sauces and straws
dylan . 2025-01-17
MORE AT Just Eat
They have only brought us drinks and no food this is absolutely shocking
Caitlyn . 2025-01-17
MORE AT Just Eat
There was items missing & chips were cold
Alison . 2025-01-15
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Worst fish in my life had large cod but all batter and little fish finger inside and bad smell too through in the bin never go again