Based on 859 opinions finded in 3 websites
Based on 859 opinions finded in 3 websites
Nº 6066 in 7028 in City of London, Westminster
Nº 126 of 146 Fast food in City of London, Westminster
CUSTOMERS TALK ABOUT DISHES WITH..applepiechickencokecoffeecheesebaconOpinions
This is the best and fastest service.
wojciech kurdziel . 2024-08-31
MORE AT Google
Why is this consistently the worst McDonald's burger anywhere? Customer Service is always non existent too. Come on guys... Sort it out!
David Martin . 2024-08-30
MORE AT Google
Very rude members of staff who are also very dismissive and refuse to take orders all for some mediocre food, most definitely would not come again, stay away.
Leo Staples . 2024-08-29
MORE AT Google
Very rude staff wont coming back again! Came from my 13 hrs shift and grab some food took so long and the guy who’s name was WILL SMITH apparently put the wrong order in the system and when I told him off he started to swear at me that even some customers were furious about his behaviour he DID not even apologise and look at me that he’s going to kill me anytime. And they only refunded me £2.00??! For waiting 20 minutes whilst 10 people after me got their food first!
Angela Miles . 2024-08-29
MORE AT Google
Mcdonalds apple pie is not an apple pie. What they are selling is a fried slice containing only apple sauce.. It states it on the packaging, Claiming it is a pie and also apple is very misleading and a scam to say the least.
robert baxter . 2024-08-25
MORE AT Google
Very cramped place for staff and I didn't see much cleaning. No tables or external supports
Lilli Casabianca . 2024-08-25
MORE AT Google
There's no bacon in the Big Mac
Marcio . 2024-08-07
MORE AT Just Eat
The driver was on time when it changed and the food was perfect but kind of cold
Mia . 2024-08-07
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Shocking service. Food is gross 2nd worst mcdonalds I've visited. Very very poor
Jamie . 2024-07-29
MORE AT Google
The manager was amazing!!! Samuel delivered incredible hospitality services and was super friendly... He ensured that I caught my train on time!! Will definitely come back just for the outstanding services!! Thank you Mr Samuel!!!
Sael El-turabi . 2024-07-26
MORE AT Google
Did not get what I ordered items missing and cold
Lee . 2024-07-25
MORE AT Just Eat
The fries did not arrive with my order
Charlotte . 2024-07-25
MORE AT Just Eat
Despite the negative comments, I have not experienced any problems. They seem to be very busy and they do not have the customary Kiosks to speed things up.
Paul Brown . 2024-07-23
MORE AT Google
My favourite McDonald's because it was definitely the fastest one I've ever been to
Oscar . 2024-07-19
MORE AT Google
My order has not been delivered
Sam . 2024-07-16
MORE AT Just Eat
Didn’t get my order the driver delivered it somewhere else
Kayleigh . 2024-07-15
MORE AT Just Eat
Worst place to go to when you're hungry
Severus . 2024-07-15
MORE AT Google
So it is good for when you are catching a train as it sometimes may be busy aa it's not that big and the only thing I don't like is that you can't use the mc donalds app to/from that mc donalds
Aleks Den . 2024-07-11
MORE AT Google
The always delicious flavor although it seems like they have gotten smaller!!
Maria Soledad Espindola . 2024-07-11
MORE AT Google
I ordered with just eat but I also went to the counter. Definitely better than just eat, at the counter there was only a queue and few interesting things.
Sofia Spataro . 2024-07-07
MORE AT Google
Best McDonald's ever! Took 30 seconds for a full big Mac meny! And the food was warm!
Tage Ackefelt . 2024-06-23
MORE AT Google
I did not receive the 2 medium fries ordered with my meal. Missing items is becoming a habit. This is completely unacceptable.
Lena . 2024-06-21
MORE AT Just Eat
My kids didn’t receive the French fries with their happy meal
Ced . 2024-06-17
MORE AT Just Eat
McDonald's has over the years gotten worse and worse. It's now at the point where for the money, it's not even slightly worth it. The burgers on the 3 for £3 are smaller - I'm convinced they are increasing their water content or something (as they claim the uncooked weight is the same), as when it comes out, it's absolutely tiny! Pretty sure the bread rolls are thinner too. Get yourself down to any other place that does burgers and spend that few quid more. The McFlurry malteasers tastes nothing like malteasers. The chicken nuggets and apple pie are okay, but genuinely think we're at the point where the price/quality ratio is bad, given all the alternatives out there.
J . 2024-05-31
MORE AT Google
it was a single burger not a double
paul . 2024-05-20
MORE AT Just Eat
The staff at mcdonlds put a drink in the bag with out the appropriate lid everything is soaking wet the nuggets and chips the meal is ruined I would like a full refund
Marika . 2024-05-16
MORE AT Just Eat
Our delivery man uses my number and calls me privately loads of times and keep texting me that he likes me and want to meet up. I had to block his number and think this is very unaproperiate. He won’t leave me alone. Scared he will show up where we live, as he knows it. His name is Jaymin Ramanandi. Hope he forsmå do this with all the girls wanting food safely on their door.
Sandra . 2024-05-14
MORE AT Just Eat
It arrived all spilled and my bourgeois didn't arrive, they sent nugget
Morgana . 2024-05-12
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the delivery man checked the dips were in the bag :)
James . 2024-05-10
MORE AT Just Eat
i’m so angry i waited 45 minutes for a driver to be assigned then twenty minutes later get told that the restaurant was shut and i can’t get a refund run my money back
Sienna . 2024-05-07
MORE AT Just Eat
NO STRAW?! for 2 large milkshakes. Bought 2 large meals but 1 of the fries were medium/half 🙄 I couldn’t be bothered to complain.
KD . 2024-04-29
MORE AT Just Eat
Food was freezing cold and the chicken burger well you couldn't eat like leather first and last time ever order from these people
Jeanette . 2024-04-29
MORE AT Just Eat
delivered wet had to bin it driver said they didn't tell me they put drinks in unless
Adam . 2024-04-28
MORE AT Just Eat
Original time upon ordering was 30-40 mins. The time kept increasing and in the end we waited for over an hour and needed to check out of our accommodation. We waited outside on the street for it to arrive. One bag contained 3 cups of tea which had all fallen over and spilt. We probably got 1 cup of tea out of 3 ordered. Very disappointing ☹️
W . 2024-04-28
MORE AT Just Eat
Half the items missing, large coffee delivered only half a cup.
David . 2024-04-27
MORE AT Just Eat
Disgusting! 🤢All I wanted was a juicy burger to go home to and Enjoy and sleep with and what I got was a dry, sauceless piece of cardboard! Lucky I was on the tube before I noticed! otherwise I would have sent it straight back where it came from! Never again 🤮
Darcy . 2024-04-24
MORE AT Google
Driver (he was early) and food were perfect! Thank you!
KD . 2024-04-21
MORE AT Just Eat
The drink and McFlurry are missing from my order and I’ve still been charged and there’s no sauce.
Cevi . 2024-04-21
MORE AT Just Eat
Yet again food is missing. 2 medium fries and 1 small fries are missing. I would like a refund for them please
Lena . 2024-04-19
MORE AT Just Eat
The worst slow service at a McD. The till staff kept walking away to get pack food leaving at times not a single person at the till. Long customer queues.
awesome everyday . 2024-04-17
MORE AT Google
When we ordered...we didn't get given a number so that was stressful. Then the number on the board said collect, which was surprising we were a large group After finally getting our food, we left, rushing to get our train since it took much longer than expected. Once we sat down, we found the food was cold and a drink was missing. Quite disappointed 😞
Chloe Rumsey . 2024-04-10
MORE AT Google
Staff is friendly. Fast and polite. Ques are long but its bussy station. What do you expect.
VITKO MUSIC . 2024-03-25
MORE AT Google
Food was all cold. Hot chocolate was spilt and cold
Kelly . 2024-03-24
MORE AT Just Eat
Food came very cold, I can’t eat onions and they still gave me onions
Zakira . 2024-03-20
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The food was late and cold. The coke leaked all over the food.
Shannon . 2024-03-12
MORE AT Just Eat
Nothing wrong with the food but would it hurt but some of the staff to actually open their mouth and say something? When you ask them a question maybe they could answer it without saying "OK" I literally ask them where I should collect the food what sort of responses that? Na manners are not important anymore. Don't even smile at you.
Jamie Powell . 2024-03-07
MORE AT Google
Does not support mc Donald’s app Only take away I also ask no I’ve in my drink but they put ice in it
superelitedan 05 (SuperEliteDan05) . 2024-03-05
MORE AT Google
Frank's did a great job !!! Tried their Frank's special.
Jerin Varghese . 2024-02-26
MORE AT Google
Order was good however I ordered 2 apple pies and got 1 only and a raspberry and white chocolate pie which I can't eat as I'm allergic to the ingredients in this
Pamela . 2024-02-13
MORE AT Just Eat
Well, simply and utterly disgraceful - the photos speak for themselves.
Football FeverTV . 2024-02-10
MORE AT Google
I oder checken menu and they give me beef very bad service
Anil sachdeva . 2024-02-04
MORE AT Google
My food took 1 hr20 mins to be delivered when the courier came he was incredibly rude! When ai opened my order it was WRONG and freezing cold so went straight in the bin! I ordered as treat I wont bother in future
Sandra . 2024-02-02
MORE AT Just Eat
Cheeseburger and McFlurry missing!
paul . 2024-01-30
MORE AT Just Eat
Il ragazzo e stato molto cordiale complimenti
Michele . 2024-01-28
MORE AT Just Eat
Tasty burger (Steakhouse Stack) but missing the cheese it was supposed to include - didn’t realise this was missing until I was already on the train home.
Martyn Stengelhofen . 2024-01-28
MORE AT Google
too many bags no sugar for coffee
Sandra . 2024-01-26
MORE AT Just Eat
The food arrived with no dips which is 80% of the reason to order the items I selected.
James . 2024-01-23
MORE AT Just Eat
driver was fab. didn't quite get what I ordered though. no drama though.
Emma . 2024-01-21
MORE AT Just Eat
Its a very convenient McDonalds right inside the station next to the railway and it is usually a very quick service. There is no seating area at this McDonalds but there is a bench few metres away where you can seat and enjoy your quick meal. If you’re travelling from Gatwick Airport and want to get the train from Victoria then you can simply get your food from McDonalds then eat it on train
Shaffeq Sharhani . 2024-01-20
MORE AT Google
I got a completely different order to what I asked for, but couldn’t change it otherwise I’d miss my train, already missed one by waiting for my food to arrive. Service was below average but I do appreciate it gets busy. At least the chips were fresh.
Bethany McQueenie . 2024-01-18
MORE AT Google
I have ordered drink and smoothie, both missing.
Sediq . 2024-01-17
MORE AT Just Eat
chips were tepid, undercooked and poorly salted. disappointing
Bernadette . 2024-01-14
MORE AT Just Eat
Food covered in the Coke Zero that we ordered uneatable!!!!
Emma . 2024-01-13
MORE AT Just Eat
As always one missing main item and no sauces
Antony . 2024-01-11
MORE AT Just Eat
Good hole in the wall food for when you're on the go
Jacob stanley . 2024-01-10
MORE AT Google
Abysmal, avoid unless you like getting a mystery bag of items that aren't what you ordered. The staff didn't comprehend basic English, they got my order wrong, and tried to charge the customer next to me for items he'd already paid for. I had to ask for a receipt. Napkins were not provided.
William Brazier . 2024-01-07
MORE AT Google
Missing most of my order and came cold
Lurissa . 2024-01-05
MORE AT Just Eat
Says on Google it’s open till 0030 but the station closes all the exits at 00.00 so you can’t even get to mcds. And now I’ve ordered online and made the walk to pick up for no reason
Otf Cmcp . 2024-01-02
MORE AT Google
Everything is good apart from u forgot my pineapple stick
Marisa . 2024-01-01
MORE AT Just Eat
I ordered my food at 9:38 pm and I received it at 22:35 while the estimated time was at 22:00. Fries arrived cold and burgers all wet as there was Coca Cola all over the bag. Not happy about it.
Serena . 2024-01-01
MORE AT Just Eat
They didn’t include chips and the cheese burger
Shanice . 2024-01-01
MORE AT Just Eat
Good quick service, not enough seating though. The smell of the toilets is quite potent as well... weeeeeee.
Frank Punshon . 2023-12-27
MORE AT Google
Hadn’t had a quarter- pounder for a whiling, so was really looking forward to this, whilst I waited for a train. Service for quick, but when I sat down and opened it up, I found a small overcooked and dry burger in front of me. Nothing like the pictures on the wall. Really awful and has put me off ever going back to a McDonald’s. Seems shrinkflation has arrived for the chain
daveinkent44 . 2023-12-15
MORE AT TripAdvisor
Was here very early 7am and managed to do some laptop work to 😁
Rob Foster . 2023-12-12
MORE AT Google
Shocking service which I didn't love at all, surely if the machine doesn't give receipts or numbers of your order it should be turned off? Absolute chaos as many people like me were in the same boat, really frustrating experience.
Clive Barnes . 2023-12-10
MORE AT Google
This place gets very busy, but it is conveniently located for platforms 1-5 and underground. A bit hit and miss for food quality. Also, a bit hit and miss for quality of service. If there's a small wait then handy to get food takeaway for a train. I always find supplementing a meal with the Wrap of the Day is good value.
Keith Howell . 2023-12-07
MORE AT Google
Can't give it any stars. The place wasn't even open when it was supposed to be in the morning
Shad M . 2023-12-01
MORE AT Google
No chicken salad included in the meal despite it being paid for.
Lena . 2023-11-29
MORE AT Just Eat
I cannot fault Mcdonalds they were amazing and they make the food when instructed by just eat..but If the driver doesn't show up intil 1h 30 later they remake it and have to take the hit for Just Eats mistakes...which means that food goes in the bin and that's horrific when have so many staving families in London
greg . 2023-11-28
MORE AT Just Eat
The place was nice, quick, and nice staff. I am not a big fan of McD but went there due to the other place not wanting to serve you. All in all it was nice.
Nicholas Haigh . 2023-11-27
MORE AT Google
No soo was provided for my four piece cheese dip. Took 24 mins to make those and I missed my train. Really horrible experience 😔
Kepler Babbage . 2023-11-27
MORE AT Google
Wouldnt even give maccies a 1 star. The staff are extremely rude. I waited 20 minutes to order my food and even long to collect!. When I came to collect my food. The staff member didnt even put the correct dips and didnt even offer me a straw, then had the audacity to make a sarcastic comment.
Helia Dadra . 2023-11-25
MORE AT Google
I was sent only drinks, no food. This happened at the exact same time I didn’t get Glastonbury tickets. I couldn’t be more devastated.
Lucy . 2023-11-19
MORE AT Just Eat
Prompt delivery as expected from Just Eat
David . 2023-11-19
MORE AT Just Eat
Driver was rude he left my food at reception in cammunal area
Shima . 2023-11-18
MORE AT Just Eat
Asked for a burger with bacon in and they pretended and said they said they don't serve bacon???? I laughed and went straight in the cafe and ordered two bacon rolls. I will never use macdonalds in Victoria ever again, and will be advising people to do the same. This is the uk. Abide by or jog on..... 😄
P B . 2023-11-17
MORE AT Google
hot food nice food fast delivery am happy
NEIL . 2023-11-11
MORE AT Just Eat
I was not reimbursed from my last order for an Apple pie. I requested two in this order and received one. Obviously nobody reads the comment on the order. I still am awaiting either reimbursement or an Apple pie. Please correct these shortfalls
Stuart . 2023-11-10
MORE AT Just Eat
The last time I ever try this service Disgraceful customer support and the worst delivery experience so far from this service Cold Food over an hour late ..Just Don’t Eat!
Mark . 2023-11-07
MORE AT Just Eat
Was cold when I received the food and was missing food
Chloe . 2023-11-01
MORE AT Just Eat
Warm food, missing a drink and no straws
Jane . 2023-10-31
MORE AT Just Eat
Wow, we're hungry, our order didn't arrive complete, missing a burger and drink. And everything arrived cold since I live less than 10 minutes from Mac Donald
Morgana . 2023-10-31
MORE AT Just Eat
No apple pie in order please credit
Stuart . 2023-10-31
MORE AT Just Eat
Had twice now purely for convenience on train home but the two times I've eaten here, the following morning I've had upset stomach and been on toilet. Awful food.
Alex B . 2023-10-30
MORE AT TripAdvisor
the food was never delivered!!!!!!! This is not right!
Gregg . 2023-10-29
MORE AT Just Eat
It never showed up, and had no contact to explain what had happened. Very irritating.
Patrick . 2023-10-29
MORE AT Just Eat
My coke had no taste wasnlike drinking water for all the money we pay this is not up to standees
Jamie . 2023-10-27
MORE AT Just Eat
Rude manager, didn’t want to take my order because I asked for no sauce on my burger, absolutely horrific customer service.
Companion56535748943 . 2023-10-27
MORE AT TripAdvisor
2 x milkshakes missing 1 x strawberry lemonade missing 4 x mcflurrys small sent large ordered and paid for No sauces sent
Sheila . 2023-10-27
MORE AT Just Eat
They do not accept orders made by the app. For those you need to go to McDonald's between platform 13 and 15 on the first floor. Having the app working there would be so helpful, as on the way to the train I could potentially make an order and pick up, I stead of waiting to make.an order and pick up my food.
E R . 2023-10-27
MORE AT Google
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