Based on 2.105 opinions finded in 3 websites
Based on 2.105 opinions finded in 3 websites
Nº 5852 in 7028 in City of London, Westminster
Nº 110 of 146 Fast food in City of London, Westminster
Opinions
Customers don’t do any order here look I m attaching picture no one have time to give or pack delivery. Ridiculous experience here if you want cold food than you can order here and Mcd managers teach your how to give answers
Daxesh Soni . 2025-05-24
MORE AT Google
Worst McDonald's ever. I ordered nothing fancy, just a quarter pounder and fry, it took them 30 min to slaughter the cow 🐄 and bring the burger instead I got a big Mac, I complained and the stone could be more sympathetic to a simple task to exchange it with a quarter pounder, the french 🍟 was ... horrible is very weak word to describe it, overcooked, salty and tasteless, if I order a piece of fry rubber could taste better, wasted 30 min of my time for the most horrific meal in a lifetime , avoid this restaurant unless you are starved to death
Zidan McKenzie . 2025-05-21
MORE AT Google
Waited 23 hours for my mini mcflurry (slept on a table overnight and 1 chip) and i eventually went in the back and made it myself and got attacked aggressively my multiple armed workers but i enjoyed my mcdonald’s in my hospital bed. I then had a worker visit me in hospital and had a miny mcflurry viciously thrown at me
Leigh . 2025-05-17
MORE AT Google
I was disappointed by the lack of hygiene at this branch. I observed three staff members preparing food without wearing aprons or gloves. One of them was also handling customer transactions, taking orders, handling money, and printing receipts, then returning to the kitchen to prepare food without washing hands in between. Another staff member was frequently checking his phone while handling food, which is quite concerning. These practices raise serious hygiene and food safety concerns.
Azad Vahabzadeh . 2025-05-16
MORE AT Google
Friendly and fast working staff, clean and tidy, much much better than any McDonald's in Germany
Gerlinde P. . 2025-05-10
MORE AT Google
Got the absolute worst food poisoning from this place. Most disgusting McDonald’s I’ve ever been to.
Joëlla Hendriks . 2025-05-04
MORE AT Google
Worst McDonalds experience ever!! I ordered 20 Nuggets and got only 18. They gave me 6 PACKETS of sauce instead, that tasted extremly strange to me and my friends. The fries were soggier than ever and all of the food was cold. The toilets were flooded with urine and cleaning products. Absolutely disgusting! The service was unfriendly and ignorant but at least they were fast.
Anna-Marie Anders . 2025-05-04
MORE AT Google
Horrible service took 10 minutes for some terrible food
Shahzeb Ahmed . 2025-05-02
MORE AT Google
Hands down the worst McDonald’s experience I’ve ever had. I walked into this glowing, LED-covered monument to incompetence and made the simplest request known to fast food: one burger. Not a combo. Not a family meal. Just a sad, lonely burger. Somehow, this took 20 full minutes. I don’t know what backroom ritual they had to perform, but I can only assume they were butchering the cow themselves, grinding the beef with their bare hands, and toasting the bun on a dying candle. This place is all shine and zero substance. A high-tech, chrome-plated disaster run by people who look surprised every time an order appears on the screen. You’d think with how long it took, they were crafting a Wagyu masterpiece instead, I got a lukewarm, slapped-together disappointment served with the urgency of a snail in molasses. Absolutely disgraceful. Avoid this place unless you have 3 hours to waste and the patience of a monk. McDonald’s, but make it performance art in failure.
Olivier Leij . 2025-05-02
MORE AT Google
It's unhygienic and unpleasant to see bare hands touching beef burgers, tomatoes, or placing green salad into containers. This is basic food safety—please take it seriously.
Dan Attwood . 2025-05-01
MORE AT Google
My bacon was burnt in my bacon and egg McMuffin. The store is tiny, very cramped and the service area is stressful.
Richard . 2025-04-25
MORE AT Google
They don't have a gluten-free option, very little variety.
lore gracia . 2025-04-20
MORE AT Google
Las dos veces que comemos allí en nuestra estancia en Londres 8 pm las mesas estaban sucias demasiado ocupadas sobre crowed demasiado pequeño necesita ser basura mucho más grande en todas partes dejadas en las mesas. Hoy mi hija y yo podríamos estar enfermizos... analizando el virus de Nora mañana en los médicos. Arruinó nuestra estancia en Londres y debería demandarlo. ¿Cómo tienes 5 estrellas en tu higiene alimentaria? También debería enviar en salud ambiental a esta hora de la noche.
DONNA C . 2025-04-15
MORE AT TripAdvisor
It was not tasty, the nuggets and fries were overcooked and had an unpleasant smell and taste. The chicken rolls were half empty and wrapped very poorly.
Gali Fil . 2025-04-11
MORE AT Google
Can't order a sausage and egg Mcmuffin without cheese correctly. 20 minute round trip to sort my order and not even an apology.
Andy Wilkinson . 2025-04-05
MORE AT Google
The dirtiest McDonald's I've ever visited. It's crammed with bacteria, and the employees don’t clean. They just look at you and do nothing. They might be tired just from looking at the state of the salon. Yuck! !
Tomas . 2025-04-03
MORE AT Google
Clean restaurant, quick service, friendly staff
Stuart Hampson . 2025-04-03
MORE AT Google
The worst place in the world very lazy staff and the manager as well they don't care about costumer they just going around and passing time to talk between them
Abdel Kantari . 2025-04-03
MORE AT Google
A terrible MC Donald's with obnoxious staff
massimo carbone . 2025-04-02
MORE AT Google
Quite a dirty MD restaurant Quick service and convenient option for food
Patricia Mills . 2025-03-29
MORE AT Google
For the first time in a long time of a Friday it all went well, but that Shepherds Bush shop is a waste of time. Takes your order always cancel, and then it takes ages to get your money back.
James . 2025-03-28
MORE AT Just Eat
I think the Coco Cola and Mc Plant there are very bad.
Walter Scheucher . 2025-03-16
MORE AT Google
Really too small. At breakfast it's tqke away only, downstairs is kept closed. Sin.
Ammazzadraghi “Larex3” . 2025-03-16
MORE AT Google
this is the worst McDonald's every time the chips are under cooked and frozen also the large chips is the same portion size as small chips.
Kalem . 2025-03-06
MORE AT Just Eat
never got my order right, it's been this way for years
Gleb . 2025-03-03
MORE AT Just Eat
missing both chips, drinks had no fizz burger was half off the box and tartar sauce leaking
Qais . 2025-03-02
MORE AT Just Eat
Not had a McDonald's in many years and found it quite bland.
Jamie W . 2025-02-28
MORE AT Google
food was cold and missing several items
Claire . 2025-02-28
MORE AT Just Eat
Food was cooked nicely at this branch compared to Kilburn and Notting Hill mcdonald's. Not everything arrived in my order this time unfortunately and no one let me know ahead of time. Otherwise positive experience.
Mark . 2025-02-27
MORE AT Just Eat
Staff weren't very helpful or friendly. Food was cold and they left out a burger from the order and it was a large order.
Laura Bailey . 2025-02-24
MORE AT Google
Terrible fries, mayo felt off and the waiting time was way too long
Andrea Ripa . 2025-02-22
MORE AT Google
Don’t go ! Rude Mystakes They refuse to accept their mystakes and to change
Pierre Jrv . 2025-02-22
MORE AT Google
no brownies no pineapple sticks
Claire . 2025-02-19
MORE AT Just Eat
200 mistakes in an order for 10 things is possible??? And yet it is possible! I understand that it is difficult for 10 people to make 5 meals and put them in a paper bag so I also put 1 star. They deserve it!
ΙΓΝΑΤΙΟΣ ΑΡΒΑΝΙΤΕΛΛΗΣ . 2025-02-18
MORE AT Google
FOOD MISSING HAPPY MEAL. I ordered this for my son, not very happy as now having to get something else for him. This is not acceptable I’m paying for things I never received.
Marie . 2025-02-15
MORE AT Just Eat
Very bad stuff working “Rayhan” is rude guy
Mohamed Hamdi AIBOUD . 2025-02-15
MORE AT Google
Feels like the service has improved a bit. It is very random with the amount of salt in the fries.
Raheem . 2025-02-15
MORE AT Google
My food arrived late and cold and there was only 12 nuggets inside when i ordered 20 im not happy with the service
User . 2025-02-13
MORE AT Just Eat
Wrong order. Asked for bacon and egg and got sausage. Not happy
Kadeem . 2025-02-12
MORE AT Just Eat
I came out of my front door waiting for the delivery and it never turned up. It said it's been delivered and I'm outside my house waiting for it and it hasn't turned up at my house.
Charlene . 2025-02-07
MORE AT Just Eat
It's macdonald s ...very quick service good team
Kieron Hutton . 2025-02-05
MORE AT Google
All food arrived cold and drinks was half empty
Chrissy . 2025-02-04
MORE AT Just Eat
Wrong food arrived had to chuck it in the bin
serena . 2025-02-04
MORE AT Just Eat
WHERES MY ORDER ITS NOT HERE AND IT SAYS DELIVERED
meron . 2025-02-04
MORE AT Just Eat
Take away. Bad food, the place was crowded. Staff was rude
Jens Andersson . 2025-02-01
MORE AT Google
En el pedido faltaban productos. Ya que pedí 2 packs de mozzarela y han llegado 1 pack.
Daniel . 2025-01-31
MORE AT Just Eat
It is a small place, the food is good, it has table service, if you have a stroller or wheelchair you have a problem, since the tables are downstairs and the toilet is the same.
Alberto Villada . 2025-01-31
MORE AT Google
First of all the order reached almost an hour late and then the delivery guy took off with the food without delivering and suddenly the status on my phone showed delivered. What kind of service is this, honestly disappointed
Jovita . 2025-01-25
MORE AT Just Eat
they was missing my big mac and my double cheese buger both of theses where for my twin kids for there dinner
Kimi . 2025-01-23
MORE AT Just Eat
ALL FOOD COLD STALE, mozzarella sticks hard as a rock as was nuggets, delivery man spilled all thru reception on himself all my drink no drink then BURGERS WERE COLD FRIES COLD BURGERS NOTHING HAD CUSTOMISED ABSOLUTELY SHOCKING WASTE LF MONEY I EXCPECT A REFUND THIS TIME
Dana . 2025-01-23
MORE AT Just Eat
No suelo escribir reseñas, pero esto merece atención. Este McDonald’s no sigue ninguna regla de higiene. Ninguno de los empleados usa guantes. Manejan todos los alimentos y utensilios con sus propias manos, es repugnante. Inglaterra ha demostrado ser un país sucio. Asqueroso
Marry K . 2025-01-20
MORE AT TripAdvisor
People need to have a tick off list. Of what's actually in a bag because I just spent 15 pound I'm received one burger, no fries, no oreo ice cream. Large Coke and an apple pie.Because obviously i'm not spending fifteen pound to not receive my food and then have to fight with just eat for my refund. Every time.
Charlene . 2025-01-20
MORE AT Just Eat
Flavors in food and drinks different from those in Spain, I liked Cocacola better, very neglected and dirty.
Francisco Ocana Moreno . 2025-01-16
MORE AT Google
Cold food, no straw, incorrect order.
Dekita . 2025-01-15
MORE AT Just Eat
I've eaten here a few times while visiting London. Food is good and people serving are friendly. This is a small place and sometimes can be busy so it's hard to get a seat to eat inside.
Paul Uruski . 2025-01-14
MORE AT Google
I ordered 8 cheese burgers and they send to me 8 hamburgers and my kids they are not happy disappointed.
Limia . 2025-01-12
MORE AT Just Eat
It's rare for a restaurant to get all the items correct nowadays. Well done for not missing anything and for getting order correct with items removed.
Sophie . 2025-01-12
MORE AT Just Eat
Missing a patty in all my burgers how can this happen !
Alex . 2025-01-10
MORE AT Just Eat
Clearly a rushed order and missed our fries.
Zakir . 2025-01-09
MORE AT Just Eat
delivery was on time , food was warm, milkshake wrong flavour.
Steven . 2025-01-09
MORE AT Just Eat
order missing items, no stars no sauces. like how hard is it to get an order correct
Migat . 2025-01-08
MORE AT Just Eat
Queensway McDonald's is of questionable quality. Is there a reason why I can no longer order from the Paddington restaurant?
Andrew . 2025-01-07
MORE AT Just Eat
burgers arrived squashed and 2 sprites were just fizzy water with ice
amanda . 2024-12-30
MORE AT Just Eat
Manager who was working the morning shift on the 28th December very rude and took her time coming to the till and then after waiting 5mins for her to actually take my order she refuses to take my breakfast order at 11 am after wasting peoples time standing around chatting
Cihan Tecimener . 2024-12-28
MORE AT Google
the lemonade strawberry came in and it was upside down and it was fallen down i need a new one now because it has all fallen down
Ayesha . 2024-12-26
MORE AT Just Eat
OUTSTANDING so fresh so great!! Best Maccas in the area. Hope driver tracker works better soon though
Dana . 2024-12-23
MORE AT Just Eat
service was terrible, had no sauces , got 2 top side buns on my burger , flurry was melted and staff were rude. also got my food in a delivery bag for some reason. would avoid
Jack . 2024-12-17
MORE AT Google
Food was cold, buns were not toasted properly, service took forever, rude manners and very dirty tables
Coby Carter . 2024-12-17
MORE AT Google
I had to order twice as my first order never arrived and it said delivered
Maliza . 2024-12-16
MORE AT Just Eat
Normally I try to avoid bad reviews however it's getting frustrating. So please be aware. For lunch items they will most likely miss something so you will end up walking out with a missing burger. Breakfast they will give you the opposite of what you ordered. Honestly could do better.
Silvija . 2024-12-14
MORE AT Google
Found a eyelash in both McFlurrys
Alana . 2024-12-14
MORE AT Just Eat
FUMING DRIVER CAME HERE WITH A BAG THAT WASNT MINE NONE OF MY ORDER ARRIVED
Louise . 2024-12-14
MORE AT Just Eat
never received any order not the order arrived
Maria . 2024-12-14
MORE AT Just Eat
Absolutely outraged with the way the young man preparing the breakfast hot food NO gloves at anytime just his bare hands Food safety regulations here definitely not followed never again
G LANG . 2024-12-14
MORE AT Google
It was an item missing as the🍟 and balsamic sauce for the salad .
maroun . 2024-12-12
MORE AT Just Eat
Sad place where the food is like the atmosphere, very demoralizing. A strong point: orders can be made in French 👍👍
Laurent Bouton . 2024-12-10
MORE AT Google
terrible had to go and get soaked for 10 mins in storm
Jay . 2024-12-08
MORE AT Just Eat
It was very cold and came very late. I will never use that shop.
Onur . 2024-12-06
MORE AT Just Eat
terrible experience at this mcdonalds, staff were flustered, they were getting everyone's order wrong then when it came to my turn to get my food, the guy had his fingers in my fries 🤢
Sheryl Hall . 2024-12-03
MORE AT Google
food cold took too long and missing ice cream
Rieanna . 2024-12-01
MORE AT Just Eat
The chicken sandwich had no chicken and the food was cold
Denise . 2024-11-29
MORE AT Just Eat
The fries were missing from the meal. The burgers were freezing cold. A refund just for the chips is insulting. Please can they be redelivered ASAP
Hebe . 2024-11-22
MORE AT Just Eat
slow by waiting 30mins be4 they started my order and changed the time to 20mins kater
Marios . 2024-11-19
MORE AT Just Eat
The service is a disaster, the waiting time is sooo long, the employees are walking around and spinning around and don't know what to do, the fries are undercooked and raw in the middle. One female manager moves as if she was working there as a punishment
Małgorzata Olczyk . 2024-11-15
MORE AT Google
Disgusting filthy place that send out nasty cold food, when you complain they lie. This is the night staff I am talking about. Nasty nasty people, I will be coming by tonight for my replacement food.
Jon Brierley . 2024-11-15
MORE AT Google
Is this a joke ? U didn’t put any sauce in my burger. Do u lack common sense
Remenie . 2024-11-07
MORE AT Just Eat
fryswere cold burger had cheese when I specified no cheese
Claire . 2024-11-05
MORE AT Just Eat
First time in a long time my whole order has been there, and tasted fresh! Changing branch was a good idea!
aimee . 2024-11-03
MORE AT Just Eat
This time the order came very late and cold
Flavio . 2024-11-01
MORE AT Just Eat
AGAIN PAID FOR DIPS NOT THERE!! However the BEST BURGERS from this McDonalds so fresh and juicy was great thanks
Dana . 2024-10-30
MORE AT Just Eat
cold food only half the order arrived, last time using these mcDonalds idiots
edd . 2024-10-29
MORE AT Just Eat
MY ORDER HASNT COME YET BUT IT SAYS DELIVERED
Alejandro . 2024-10-18
MORE AT Just Eat
large coke..was meant 2 be large chocolate milkshake.evrry time I have ordered from McDonald's.order has been rounge.
Steve . 2024-10-16
MORE AT Just Eat
food was not delivered. unbelieveable
Eanna . 2024-10-15
MORE AT Just Eat
I ordered large fries 🍟 but I received half empty
Osam . 2024-10-13
MORE AT Just Eat
Always super busy always super slow service
Mihai Manea . 2024-10-11
MORE AT Google
driver dropped hot drink so no drink and a soggy wrap thanks alot inedible
sabrina . 2024-10-09
MORE AT Just Eat
If I'm too hungry, I don't have to eat. It's not comparable to Hong Kong. The price is higher and the level is lower.
wing huen yeung . 2024-10-09
MORE AT Google
If you know one McDonald's you know all McDonald's. The food tastes the same everywhere. And McDonald's sets this claim for itself. OK for short-term satiety
Joachim . 2024-10-06
MORE AT Google
Visited on October 2, 2024. Extremely slow service, they didn't care if something kept beeping and flashing. Meat poorly seasoned, chips without salt (maybe due to some UK restriction). The overall impression of this McDonald's is terrible
Petr Klíma . 2024-10-03
MORE AT Google
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Only fast food joint that is open til late that I could find in this neighborhood. Take out only. Right on the main entrance of the station. Order was ready within minutes. Not usually a BK person, but cant complain.
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Les prix ne suivent pas du tout la qualité. J'ai commandé des ailes de poulet qui étaient incroyablement sèches et sans gout. La portion de frites était d’ailleurs ridicule. Plus jamais. Je me suis senti escroqué