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3.1

Based on 2.105 opinions finded in 3 websites

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Nº 5852 in 7028 in City of London, Westminster

Nº 110 of 146 Fast food in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..saladcoffeechocolatechickennuggetsbacon

comment_iconOpinions

Customers don’t do any order here look I m attaching picture no one have time to give or pack delivery. Ridiculous experience here if you want cold food than you can order here and Mcd managers teach your how to give answers

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Daxesh Soni . 2025-05-24

MORE AT Google

Worst McDonald's ever. I ordered nothing fancy, just a quarter pounder and fry, it took them 30 min to slaughter the cow 🐄 and bring the burger instead I got a big Mac, I complained and the stone could be more sympathetic to a simple task to exchange it with a quarter pounder, the french 🍟 was ... horrible is very weak word to describe it, overcooked, salty and tasteless, if I order a piece of fry rubber could taste better, wasted 30 min of my time for the most horrific meal in a lifetime , avoid this restaurant unless you are starved to death

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Zidan McKenzie . 2025-05-21

MORE AT Google

Waited 23 hours for my mini mcflurry (slept on a table overnight and 1 chip) and i eventually went in the back and made it myself and got attacked aggressively my multiple armed workers but i enjoyed my mcdonald’s in my hospital bed. I then had a worker visit me in hospital and had a miny mcflurry viciously thrown at me

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Leigh . 2025-05-17

MORE AT Google

I was disappointed by the lack of hygiene at this branch. I observed three staff members preparing food without wearing aprons or gloves. One of them was also handling customer transactions, taking orders, handling money, and printing receipts, then returning to the kitchen to prepare food without washing hands in between. Another staff member was frequently checking his phone while handling food, which is quite concerning. These practices raise serious hygiene and food safety concerns.

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Azad Vahabzadeh . 2025-05-16

MORE AT Google

Friendly and fast working staff, clean and tidy, much much better than any McDonald's in Germany

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Gerlinde P. . 2025-05-10

MORE AT Google

Got the absolute worst food poisoning from this place. Most disgusting McDonald’s I’ve ever been to.

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Joëlla Hendriks . 2025-05-04

MORE AT Google

Worst McDonalds experience ever!! I ordered 20 Nuggets and got only 18. They gave me 6 PACKETS of sauce instead, that tasted extremly strange to me and my friends. The fries were soggier than ever and all of the food was cold. The toilets were flooded with urine and cleaning products. Absolutely disgusting! The service was unfriendly and ignorant but at least they were fast.

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Anna-Marie Anders . 2025-05-04

MORE AT Google

Horrible service took 10 minutes for some terrible food

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Shahzeb Ahmed . 2025-05-02

MORE AT Google

Hands down the worst McDonald’s experience I’ve ever had. I walked into this glowing, LED-covered monument to incompetence and made the simplest request known to fast food: one burger. Not a combo. Not a family meal. Just a sad, lonely burger. Somehow, this took 20 full minutes. I don’t know what backroom ritual they had to perform, but I can only assume they were butchering the cow themselves, grinding the beef with their bare hands, and toasting the bun on a dying candle. This place is all shine and zero substance. A high-tech, chrome-plated disaster run by people who look surprised every time an order appears on the screen. You’d think with how long it took, they were crafting a Wagyu masterpiece instead, I got a lukewarm, slapped-together disappointment served with the urgency of a snail in molasses. Absolutely disgraceful. Avoid this place unless you have 3 hours to waste and the patience of a monk. McDonald’s, but make it performance art in failure.

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Olivier Leij . 2025-05-02

MORE AT Google

It's unhygienic and unpleasant to see bare hands touching beef burgers, tomatoes, or placing green salad into containers. This is basic food safety—please take it seriously.

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Dan Attwood . 2025-05-01

MORE AT Google

My bacon was burnt in my bacon and egg McMuffin. The store is tiny, very cramped and the service area is stressful.

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Richard . 2025-04-25

MORE AT Google

They don't have a gluten-free option, very little variety.

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lore gracia . 2025-04-20

MORE AT Google

Las dos veces que comemos allí en nuestra estancia en Londres 8 pm las mesas estaban sucias demasiado ocupadas sobre crowed demasiado pequeño necesita ser basura mucho más grande en todas partes dejadas en las mesas. Hoy mi hija y yo podríamos estar enfermizos... analizando el virus de Nora mañana en los médicos. Arruinó nuestra estancia en Londres y debería demandarlo. ¿Cómo tienes 5 estrellas en tu higiene alimentaria? También debería enviar en salud ambiental a esta hora de la noche.

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DONNA C . 2025-04-15

MORE AT TripAdvisor

It was not tasty, the nuggets and fries were overcooked and had an unpleasant smell and taste. The chicken rolls were half empty and wrapped very poorly.

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Gali Fil . 2025-04-11

MORE AT Google

Can't order a sausage and egg Mcmuffin without cheese correctly. 20 minute round trip to sort my order and not even an apology.

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Andy Wilkinson . 2025-04-05

MORE AT Google

The dirtiest McDonald's I've ever visited. It's crammed with bacteria, and the employees don’t clean. They just look at you and do nothing. They might be tired just from looking at the state of the salon. Yuck! !

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Tomas . 2025-04-03

MORE AT Google

Clean restaurant, quick service, friendly staff

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Stuart Hampson . 2025-04-03

MORE AT Google

The worst place in the world very lazy staff and the manager as well they don't care about costumer they just going around and passing time to talk between them

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Abdel Kantari . 2025-04-03

MORE AT Google

A terrible MC Donald's with obnoxious staff

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massimo carbone . 2025-04-02

MORE AT Google

Quite a dirty MD restaurant Quick service and convenient option for food

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Patricia Mills . 2025-03-29

MORE AT Google

For the first time in a long time of a Friday it all went well, but that Shepherds Bush shop is a waste of time. Takes your order always cancel, and then it takes ages to get your money back.

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James . 2025-03-28

MORE AT Just Eat

I think the Coco Cola and Mc Plant there are very bad.

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Walter Scheucher . 2025-03-16

MORE AT Google

Really too small. At breakfast it's tqke away only, downstairs is kept closed. Sin.

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Ammazzadraghi “Larex3” . 2025-03-16

MORE AT Google

this is the worst McDonald's every time the chips are under cooked and frozen also the large chips is the same portion size as small chips.

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Kalem . 2025-03-06

MORE AT Just Eat

never got my order right, it's been this way for years

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Gleb . 2025-03-03

MORE AT Just Eat

missing both chips, drinks had no fizz burger was half off the box and tartar sauce leaking

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Qais . 2025-03-02

MORE AT Just Eat

Not had a McDonald's in many years and found it quite bland.

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Jamie W . 2025-02-28

MORE AT Google

food was cold and missing several items

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Claire . 2025-02-28

MORE AT Just Eat

Food was cooked nicely at this branch compared to Kilburn and Notting Hill mcdonald's. Not everything arrived in my order this time unfortunately and no one let me know ahead of time. Otherwise positive experience.

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Mark . 2025-02-27

MORE AT Just Eat

Staff weren't very helpful or friendly. Food was cold and they left out a burger from the order and it was a large order.

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Laura Bailey . 2025-02-24

MORE AT Google

Terrible fries, mayo felt off and the waiting time was way too long

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Andrea Ripa . 2025-02-22

MORE AT Google

Don’t go ! Rude Mystakes They refuse to accept their mystakes and to change

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Pierre Jrv . 2025-02-22

MORE AT Google

no brownies no pineapple sticks

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Claire . 2025-02-19

MORE AT Just Eat

200 mistakes in an order for 10 things is possible??? And yet it is possible! I understand that it is difficult for 10 people to make 5 meals and put them in a paper bag so I also put 1 star. They deserve it!

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ΙΓΝΑΤΙΟΣ ΑΡΒΑΝΙΤΕΛΛΗΣ . 2025-02-18

MORE AT Google

FOOD MISSING HAPPY MEAL. I ordered this for my son, not very happy as now having to get something else for him. This is not acceptable I’m paying for things I never received.

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Marie . 2025-02-15

MORE AT Just Eat

Very bad stuff working “Rayhan” is rude guy

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Mohamed Hamdi AIBOUD . 2025-02-15

MORE AT Google

Feels like the service has improved a bit. It is very random with the amount of salt in the fries.

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Raheem . 2025-02-15

MORE AT Google

My food arrived late and cold and there was only 12 nuggets inside when i ordered 20 im not happy with the service

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User . 2025-02-13

MORE AT Just Eat

Wrong order. Asked for bacon and egg and got sausage. Not happy

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Kadeem . 2025-02-12

MORE AT Just Eat

I came out of my front door waiting for the delivery and it never turned up. It said it's been delivered and I'm outside my house waiting for it and it hasn't turned up at my house.

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Charlene . 2025-02-07

MORE AT Just Eat

It's macdonald s ...very quick service good team

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Kieron Hutton . 2025-02-05

MORE AT Google

All food arrived cold and drinks was half empty

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Chrissy . 2025-02-04

MORE AT Just Eat

Wrong food arrived had to chuck it in the bin

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serena . 2025-02-04

MORE AT Just Eat

WHERES MY ORDER ITS NOT HERE AND IT SAYS DELIVERED

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meron . 2025-02-04

MORE AT Just Eat

Take away. Bad food, the place was crowded. Staff was rude

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Jens Andersson . 2025-02-01

MORE AT Google

En el pedido faltaban productos. Ya que pedí 2 packs de mozzarela y han llegado 1 pack.

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Daniel . 2025-01-31

MORE AT Just Eat

It is a small place, the food is good, it has table service, if you have a stroller or wheelchair you have a problem, since the tables are downstairs and the toilet is the same.

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Alberto Villada . 2025-01-31

MORE AT Google

First of all the order reached almost an hour late and then the delivery guy took off with the food without delivering and suddenly the status on my phone showed delivered. What kind of service is this, honestly disappointed

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Jovita . 2025-01-25

MORE AT Just Eat

they was missing my big mac and my double cheese buger both of theses where for my twin kids for there dinner

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Kimi . 2025-01-23

MORE AT Just Eat

ALL FOOD COLD STALE, mozzarella sticks hard as a rock as was nuggets, delivery man spilled all thru reception on himself all my drink no drink then BURGERS WERE COLD FRIES COLD BURGERS NOTHING HAD CUSTOMISED ABSOLUTELY SHOCKING WASTE LF MONEY I EXCPECT A REFUND THIS TIME

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Dana . 2025-01-23

MORE AT Just Eat

No suelo escribir reseñas, pero esto merece atención. Este McDonald’s no sigue ninguna regla de higiene. Ninguno de los empleados usa guantes. Manejan todos los alimentos y utensilios con sus propias manos, es repugnante. Inglaterra ha demostrado ser un país sucio. Asqueroso

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Marry K . 2025-01-20

MORE AT TripAdvisor

People need to have a tick off list. Of what's actually in a bag because I just spent 15 pound I'm received one burger, no fries, no oreo ice cream. Large Coke and an apple pie.Because obviously i'm not spending fifteen pound to not receive my food and then have to fight with just eat for my refund. Every time.

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Charlene . 2025-01-20

MORE AT Just Eat

Flavors in food and drinks different from those in Spain, I liked Cocacola better, very neglected and dirty.

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Francisco Ocana Moreno . 2025-01-16

MORE AT Google

Cold food, no straw, incorrect order.

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Dekita . 2025-01-15

MORE AT Just Eat

I've eaten here a few times while visiting London. Food is good and people serving are friendly. This is a small place and sometimes can be busy so it's hard to get a seat to eat inside.

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Paul Uruski . 2025-01-14

MORE AT Google

I ordered 8 cheese burgers and they send to me 8 hamburgers and my kids they are not happy disappointed.

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Limia . 2025-01-12

MORE AT Just Eat

It's rare for a restaurant to get all the items correct nowadays. Well done for not missing anything and for getting order correct with items removed.

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Sophie . 2025-01-12

MORE AT Just Eat

Missing a patty in all my burgers how can this happen !

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Alex . 2025-01-10

MORE AT Just Eat

Clearly a rushed order and missed our fries.

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Zakir . 2025-01-09

MORE AT Just Eat

delivery was on time , food was warm, milkshake wrong flavour.

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Steven . 2025-01-09

MORE AT Just Eat

order missing items, no stars no sauces. like how hard is it to get an order correct

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Migat . 2025-01-08

MORE AT Just Eat

Queensway McDonald's is of questionable quality. Is there a reason why I can no longer order from the Paddington restaurant?

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Andrew . 2025-01-07

MORE AT Just Eat

burgers arrived squashed and 2 sprites were just fizzy water with ice

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amanda . 2024-12-30

MORE AT Just Eat

Manager who was working the morning shift on the 28th December very rude and took her time coming to the till and then after waiting 5mins for her to actually take my order she refuses to take my breakfast order at 11 am after wasting peoples time standing around chatting

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Cihan Tecimener . 2024-12-28

MORE AT Google

the lemonade strawberry came in and it was upside down and it was fallen down i need a new one now because it has all fallen down

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Ayesha . 2024-12-26

MORE AT Just Eat

OUTSTANDING so fresh so great!! Best Maccas in the area. Hope driver tracker works better soon though

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Dana . 2024-12-23

MORE AT Just Eat

service was terrible, had no sauces , got 2 top side buns on my burger , flurry was melted and staff were rude. also got my food in a delivery bag for some reason. would avoid

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Jack . 2024-12-17

MORE AT Google

Food was cold, buns were not toasted properly, service took forever, rude manners and very dirty tables

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Coby Carter . 2024-12-17

MORE AT Google

I had to order twice as my first order never arrived and it said delivered

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Maliza . 2024-12-16

MORE AT Just Eat

Normally I try to avoid bad reviews however it's getting frustrating. So please be aware. For lunch items they will most likely miss something so you will end up walking out with a missing burger. Breakfast they will give you the opposite of what you ordered. Honestly could do better.

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Silvija . 2024-12-14

MORE AT Google

Found a eyelash in both McFlurrys

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Alana . 2024-12-14

MORE AT Just Eat

FUMING DRIVER CAME HERE WITH A BAG THAT WASNT MINE NONE OF MY ORDER ARRIVED

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Louise . 2024-12-14

MORE AT Just Eat

never received any order not the order arrived

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Maria . 2024-12-14

MORE AT Just Eat

Absolutely outraged with the way the young man preparing the breakfast hot food NO gloves at anytime just his bare hands Food safety regulations here definitely not followed never again

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G LANG . 2024-12-14

MORE AT Google

It was an item missing as the🍟 and balsamic sauce for the salad .

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maroun . 2024-12-12

MORE AT Just Eat

Sad place where the food is like the atmosphere, very demoralizing. A strong point: orders can be made in French 👍👍

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Laurent Bouton . 2024-12-10

MORE AT Google

terrible had to go and get soaked for 10 mins in storm

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Jay . 2024-12-08

MORE AT Just Eat

It was very cold and came very late. I will never use that shop.

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Onur . 2024-12-06

MORE AT Just Eat

terrible experience at this mcdonalds, staff were flustered, they were getting everyone's order wrong then when it came to my turn to get my food, the guy had his fingers in my fries 🤢

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Sheryl Hall . 2024-12-03

MORE AT Google

food cold took too long and missing ice cream

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Rieanna . 2024-12-01

MORE AT Just Eat

The chicken sandwich had no chicken and the food was cold

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Denise . 2024-11-29

MORE AT Just Eat

The fries were missing from the meal. The burgers were freezing cold. A refund just for the chips is insulting. Please can they be redelivered ASAP

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Hebe . 2024-11-22

MORE AT Just Eat

slow by waiting 30mins be4 they started my order and changed the time to 20mins kater

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Marios . 2024-11-19

MORE AT Just Eat

The service is a disaster, the waiting time is sooo long, the employees are walking around and spinning around and don't know what to do, the fries are undercooked and raw in the middle. One female manager moves as if she was working there as a punishment

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Małgorzata Olczyk . 2024-11-15

MORE AT Google

Disgusting filthy place that send out nasty cold food, when you complain they lie. This is the night staff I am talking about. Nasty nasty people, I will be coming by tonight for my replacement food.

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Jon Brierley . 2024-11-15

MORE AT Google

Is this a joke ? U didn’t put any sauce in my burger. Do u lack common sense

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Remenie . 2024-11-07

MORE AT Just Eat

fryswere cold burger had cheese when I specified no cheese

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Claire . 2024-11-05

MORE AT Just Eat

First time in a long time my whole order has been there, and tasted fresh! Changing branch was a good idea!

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aimee . 2024-11-03

MORE AT Just Eat

This time the order came very late and cold

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Flavio . 2024-11-01

MORE AT Just Eat

AGAIN PAID FOR DIPS NOT THERE!! However the BEST BURGERS from this McDonalds so fresh and juicy was great thanks

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Dana . 2024-10-30

MORE AT Just Eat

cold food only half the order arrived, last time using these mcDonalds idiots

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edd . 2024-10-29

MORE AT Just Eat

MY ORDER HASNT COME YET BUT IT SAYS DELIVERED

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Alejandro . 2024-10-18

MORE AT Just Eat

large coke..was meant 2 be large chocolate milkshake.evrry time I have ordered from McDonald's.order has been rounge.

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Steve . 2024-10-16

MORE AT Just Eat

food was not delivered. unbelieveable

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Eanna . 2024-10-15

MORE AT Just Eat

I ordered large fries 🍟 but I received half empty

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Osam . 2024-10-13

MORE AT Just Eat

Always super busy always super slow service

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Mihai Manea . 2024-10-11

MORE AT Google

driver dropped hot drink so no drink and a soggy wrap thanks alot inedible

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sabrina . 2024-10-09

MORE AT Just Eat

If I'm too hungry, I don't have to eat. It's not comparable to Hong Kong. The price is higher and the level is lower.

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wing huen yeung . 2024-10-09

MORE AT Google

If you know one McDonald's you know all McDonald's. The food tastes the same everywhere. And McDonald's sets this claim for itself. OK for short-term satiety

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Joachim . 2024-10-06

MORE AT Google

Visited on October 2, 2024. Extremely slow service, they didn't care if something kept beeping and flashing. Meat poorly seasoned, chips without salt (maybe due to some UK restriction). The overall impression of this McDonald's is terrible

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Petr Klíma . 2024-10-03

MORE AT Google

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