The best restaurants serving Chinese food in England

We made an order before 8pm and was told the Oder would be with us with 30/40 minutes. After an hour and a half we rang to be told they only had one driver and the drive was on his way back to collect our order. I said they should of said it would be longer and admitted they only had 1 driver. The girl on the phone laughed and said yes that’s my fault. Sorry but it didn’t turn up till over 2 hours after we order it. If my daughter wasn’t ill in bed I would of cancelled and gone and collected it. Then when it arrived, the rice was stodgy and not overly hot.

We placed are order for local delivery with no problem . On arrival our meal was in complete 3 chicken balls instead of 8 . Gave them a call and they didnt believe me . After a challenging conversation they agreed and delivered the product . The conversation was terrible from there side with no customer service or personality skills .On arrival of the missing product ,no apologe just her you are . We have used this takeaway more 25 years and cant believe the shocking respect from a regular user. It's so disappointing that they just dont care and basically called me a lie er over the phone . If you carry on this way you will close and give someone else a chance to succeed. Called them again to talk to them but not interested and put the phone down .on me . Who ever owns this unit should at least make contact with me . But no e mail address to send this complaint. This shows customer service is really low on there agenda .

moved to the area and struggled to find a good Chinese but I have now the best chrispy beef I've had will recommend and will be ordering again and very polite staff on collection

Have eaten here quite a few times and always pretty consistant with quality of food and taste, would recommend to try

Really poor show this time, Chinese is my regular treat take away. Being my local shop I was glad to have a good quality well priced, takeaway on my parade. Imagine my shock to come in to a newly reduced menu, my usual order was no longer an option. No worries lets Change it up a bit try something similar, but all I got was appalling quality this time round. Bland dry and colourless. Wasn't visually appealing, and had no flavour what so ever. I'll never order from this service again. I'll sooner go further afield for the quality I used to get.

Fantastic food and service every time I go here, have been using Sakura for 4 years and is hands down, one of the best Chinese restaurants I’ve been to. The lady on the front always knows what I’m ordering and ensures it’s made perfect for me every time 20/10 rating from us

Not good quality Chinese. Will not be ordering again…

To be honest one of the worst Chinese food orders I’ve ever had. The chicken was awful In everything but the sweet and sour chicken. Will never be ordering from these guys again

This place has got to be the worst Chinese takeaway on the island. The food is awful. They use LUNCHEON MEAT! in some of the dishes and cheap ingredients to bulk the dishes out. This place replaced 'The great wall' which was amazing. There is nothing Yummy about this place.

Sent rice instead of noodles! What are we supposed to do, send them back after eating the starters and wait another hour for them to get it right?! Very poor, sort it out!

DO NOT ORDER FROM HERE. Me and my partner got a takeaway here. It was bland and cold, and we barely ate anything. Plus, I think it has given my food poisoning as within an hour of eating I have began to feel ill. Hoping to get a refund from Just Eat. Please save yourselves money time and health. The only positive was the most lovely delivery driver.

I am a vegetarian I asked for vegetable spring roll and when I got home I bit into it and they gave me pork spring rolls and proceed to not care terrible staff terrible food

Very good food for quite good value and the delivery is normally fast and efficient and easier now they have adapted to allow for JustEat as well to make ordering easier but normally quite good for a cheap takeaway.

Ordered food, did not turn up and no answer on the phone! All other Chinese’s are now shut. How annoying, a little contact would have been fine.

1st fork of me beef curry hair in me mouth ..... gutted think it's time for a new place to order from