Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in England
7.549 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

216 Opinions in 2 websites
Out of the blue, the owners of this fabulous restaurant have decided to retire and the Old Shanghai won’t be getting any older under their management. So it was that a large number of regulars managed to get a table booked to give them and their extended family (including 2 grandchildren – part of the decision to retire, I suspect) a good sendoff. Usual great service, usual great experience but sadly, for the last time. I think the majority of diners were ordering one of the festive meals and no point is commenting on the food as the restaurant closed when the last person left. From all in Olney and surrounding area, Alan and Mei, have a great, long and happy retiral - you will be missed.

214 Opinions in 1 websites
Disappointing customer service! We ordered on the app, the estimated delivery time was over an hour away (6:05pm). We were out but decided instead of waiting an hour once we got home with our toddler who enjoys noodles, we would order as we would be home in 20 minutes (arrived home at 5:30pm in plenty of time for the estimated delivery time). Got home to a missed call and voicemail to say they had left as we weren't in. Watched our ring camera, the driver arrived at 5:10pm!! Called the driver and the restaurant and both didn't give a damn and said that we were lying about the wait time! Refused to refund. They could have at least delivered close to the time on the app! Not 55 minutes earlier! Terrible customer service and I think they need to keep an eye on their delivery times! We will not be ordering with them again! We were a regular customer as the food was good however, i think they have changed owners as it can be very hit and miss now a days anyway. The food can be cold or overdone.

200 Opinions in 2 websites
Yesterday, I went in to order some food because the line was engaged for over half an hour (no problem, because I understand that they would get busy). When I went into order, the woman at the council kept on answering the Phone and serving customers that came in after me (at least 10) and not even telling me how long she’ll be. I ended up leaving because I’m not going to be disrespected like that. Terrible customer service as they are just so rude! I’m a regular customer, but I will not be going again

186 Opinions in 2 websites
We have been going here for years as it's relatively local. I also order delivery from other Chinese Take aways so I'm neutral. My daughter however, only likes egg fried rice from this place.....trust me that I've tried everywhere in the Banburyshire area. She only likes this one. Good portion sizes and always hot. I deducted 1 star as no delivery service - that for me is a major inconvenience and why I keep trying top fob my little one on other places egg fried rice options. Personally I like to mix things up but daughter likes what she likes. Really friendly service and quick also.