Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in England
7.549 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

648 Opinions in 2 websites
Ordered a Chinese for collection got there to collect order was told we only take cash we were not told this when placing order. Only having phone on me to pay with my Apple Pay I asked what am I supposed to do they said go on our website order items again and pay through your phone the lady put all item I ordered through on my phone for and added a £3:99 delivery charge I said why are you charging me delivery I’m collecting order she said oh sorry. It would not take my Apple Pay payment so I had to ring my partner who then had to do a bank transfer to them. When I get home we realise there is a meal missing so rang them up was asked can you have it next time you order or can you come collect it I said no I’m not coming back out after all the trouble earlier. They finally said we will sent it out to you 30 minutes later. Shocking service will never go back again do not recommend

205 Opinions in 2 websites
Have frequented Great Wall for many years and always had great take aways but not this time Ordered Salt and Pepper platter for first time - I was unsure initially as this was in a labelled pizza box but as I was ravenous I opened it to find a mass of chips interspersed with 2 chicken balls 2 spare ribs spring rolls shredded beef and 2 King prawns and started eating and the chips were the only thing freshly cooked all the rest was dry and just about edible - either overcooked or been under a heat lamp some time I rang Great Wall to give feedback directly and spoke to a lady who initially said she would get the manager to ring me but then advised the manager had just come in - she spoke to him and he would not talk to me and told her to state this was always freshly cooked - I reiterated that this was not the case - I have cooking experience - he kept telling her to say freshly cooked but would not speak to me - I assumed this meant he had no concern at all- I asked the lady to advise the manager that Great Wall had lost a customer of many years standing and that I would tell this experience to everyone I met and that this will go on social media

3091 Opinions in 3 websites
1 star at best very disappointing rice was like warm when it arrived I ordered house special curry meat was terrible got 2 prawns an chips were over cooked rock hard an order took 1hr 22mins to arrive after I rang to complain terrible place order at your own peril

2211 Opinions in 6 websites
Service is very poor - slow and un friendly Food quality and portion size has significantly declined since my last visit - food greasy and poor taste Drinks are EXTORTIONATE - £30 for 2 bottles of water, a mock tail and half a pint of beer Will not be returning again £7.50 for a bottle of still water is day light robbery, when queried I recieved attitude back from the staff saying “you should have checked the menu”. I always order still water in a restaurant and pay maximum of £5 even in a high end restaurant, and this is not AVOID

1085 Opinions in 3 websites
Now closed This restaurant appears to have lost its identity. It used to offer a great menu, but all our group could say today was ... It's "Ok". Before it was always "Fantastic". Original review Limited menu. Average dishes. A far cry from this once excellent restaurant.