Based on 133 opinions finded in 2 websites
Based on 133 opinions finded in 2 websites
Opinions
Ordered food here for the first time as it was my husband's birthday and it didn't disappoint. The food was absolutely great and delicious. Didn't take too long to wait approx 45 minutes as we had a very big order. We usually order at another Chinese takeaway but their prices had doubled so tried here, A lot cheaper and just as good, would highly recommend this takeaway to anyone.
Kaz Roach . 2024-09-01
MORE AT Google
Ordered a takeaway the same items as usual but it was most definitely not up to their normal standards. The curry sauce was tasteless the chicken rice was stodgy and the chilli beef was watery and chewy and way too sweet. Very disappointed although they did deliver earlier than expected.
felicity m . 2024-07-27
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This was our favourite Chinese take away but we won’t be ordering from here again after tonight, the food was completely overcooked and tasteless, we threw half of it away as it was inedible.
Jennie G . 2024-05-04
MORE AT TripAdvisor
Top quality food, fast delivery too. 👌
Andrew Holland . 2024-04-26
MORE AT Google
This used to be our favourite Chinese takeaway. We recommended it to everyone. So tonight we ordered for delivery and were really looking forward to our meal. What a disappointment! Day dishes, all padded out with a lot of vegetables. We thought we had ordered plain boiled rice instead of egg fred rice, so tiny was the amount of egg in that dish. Our dinner actually became a game... hunt the cashew nut in the chicken with cashew nuts with yellow bean sauce!!!! There weren't many. And the delivery charge - £7 for about 4 miles!!!! Time for a rethink.
nickypont50 . 2024-03-02
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This takeaway can be very hit and miss. Occasionally it is the best Chinese we have had, and other times it isn't too great. Overall the food is worth the money. Good price for the amount of food you receive. I would recommend this takeaway; however not on a Friday or Saturday night. As these nights you can tell they have a lot of orders and are trying to rush the food.
Rachel . 2024-01-15
MORE AT Google
Ordered was told within the hour. 1 hour an 30 minutes later after a call we received food. Delivery drive was lovely. Food was bland no flavour at all only from the banana fritters. The chips were so soggy you couldn’t even hold them. £70+ wasted. Wouldn’t recommend
Hannah Newman . 2023-12-03
MORE AT Google
Amazing Chinese food always amazing
Scarlett O' Sullivan . 2023-08-21
MORE AT Google
Staff are friendly and food very tasty.. Happy to answer questions if you have any. A GREAT TAKAWAY.
Roy Billett . 2023-07-30
MORE AT Google
Probably one of the worst Chinese meals ever had. The food was greasy and tasteless. Best part of it were the prawn crackers. My meal was king prawn balls hot and sour soup. House chop suey and spring rolls.
richard phillips . 2023-07-05
MORE AT Google
Best Chinese shop around. Food always hot and really good quality
Thea jade lovell . 2023-03-18
MORE AT Google
nice friendly lady on the desk chicken sweet and sour balls looked and tasted more like chicken nuggets from mcdonalds the rest TASTLESS and plain wont order again
rebecca r . 2023-02-08
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Use these guys quite regularly, always great food and friendly service. Wouldn't go anywhere else.
Paul Harrison . 2022-09-01
MORE AT Google
1st time for us and it was for a party of 6. The food came on time, was hot and a good price. We will definitely have to order from them again.
Janice Suter . 2022-08-09
MORE AT Google
Our 'go to' Chinese, we travel from St.Leonards-On-Sea, to get the best Chinese in the area!
Alexandra Mansfield . 2022-07-01
MORE AT Google
Great food, very good service, lovely staff and owners
Heidi Speck . 2022-05-05
MORE AT Google
Best Chinese in the area, so polite and helpful. The food is fab, always fresh and hot when delivered. Top takeaway
Lady Sarah-Jane Pearson . 2022-02-11
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i ordered this food here its probs the first and the last time it was such a tiny box with a small portion we bought 3 items that costed us £18.50 on the menu it was different prices and they sent us a new menu wuth the delivery which the prices where higher thsn the other menu, the portion size was so small that not even one person could eat it don't recommend it dont really taste of anything. we usually buy it from a different Chinese restaurant and there food taste good but we wanted to try something new so we tried this restaurant but yea not gonna order again
mathialaky arulappu . 2021-11-14
MORE AT Google
Very friendly lady who answers the phone , always happy to ask chef if there is something we fancy that isnt on the menu and they always make it for us. Food is always excellent
Lisa P . 2021-10-02
MORE AT TripAdvisor
Lovely Chinese meal.large portion will definitely return. Only small problem chicken taste different is it boiled
Paul Curtis . 2021-06-28
MORE AT Google
Phoned an order through to collect and it was all ready at the agreed time and hot. I saw some reviewers commented on it being worth a 15 minute drive - I agree.
Jay . 2021-05-26
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Had the best Chinese takeaway from here tonight. Food arrived within the timeframe. Piping hot and delicious every item we ordered was so good. Would like to highly recommend to everyone. Will definitely have more. From placing the order to eating the food very happy.
A7370SGannb . 2021-01-01
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This was my first time and my last time ordering from here food was lovely but the service utter crap after handing over nearly 70 quid to find out they left out a item from our order leaving a 7 year old disappointed i phoned up spoke to the person who took my order she said she didn't hear it its not on her system but said I got a free bottle of coke I asked can she send it over but wouldn't do that even though her fault not mine shame food was good but if they make mistake tough luck on you
634robb . 2020-12-06
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We use this take away regularly! The food is always delicious, fresh and hot! When using their delivery service you are always given a realistic time from them. They are always happy to go the extra mile and add extra to your dishes if you request it! Fast and friendly service every time. I would highly recommend!
Karlf1979 . 2020-09-26
MORE AT TripAdvisor
I wouldn't go anywhere else. Gorgeous food, prompt delivery, reasonable prices, and great services.
Suzanne Barker . 2020-09-07
MORE AT Google
Shocking place. The food was terrible. There would have been more chicken on a very small chicken wing than on my order. We paid £20 ish pound for are food and its now in the bin. Never again will I go back. First and last time
Paul Godfrey . 2020-09-05
MORE AT Google
I chose this place because of the reviews on Trip Advisor. I wasn’t t sure if it would be as good as the reviews but it was and more. Great choice, excellent service and the food was seriously good. I’d recommend to others and definitely will go there again.....and again.....
David S . 2020-08-20
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We visited here due to the excellent reviews whilst on holiday and we we re not disappointed. We ordered 3 main meals all of which had various tweaks and requests. All meals were excellent and were altered as requested. We drove about 15 minutes for the takeaway and when we got home the food was still piping hot. We even got complimentary spring rolls ! We would certainly recommend this takeaway.
HyndMatt . 2020-08-14
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First time I have ordered from The Golden Palace and it certainly will not be the last. What a little gem of a Chinese take away. All the classics but there are a few unusual dishes too. The food is excellent and the quantities are large. I ordered one of the set menus for 3 and it could easily have fed 4, if not 5 adults. Really friendly staff and they do a home delivery service too. It’s tucked out of the way but well worth the drive.
WillotheWisp1967 . 2020-08-02
MORE AT TripAdvisor
Brilliant Chinese both for service and food. Will definitely be ordering again. Thank you Golden Palace.
Carol Saunders . 2020-06-25
MORE AT Google
We appreciate how busy they are at the Golden Palace, so a 20 minute drive each way to collect our takeaway is well worth it. The service is always polite and helpful, family run so understand your needs, especially dietary. Then the food is freshly cooked so again it's well worth waiting for freshly cooked food to be prepared. The cost is definitely value for what you are getting, beautifully cooked Chinese food. Thank you Golden Palace 😍 highly recommended if you haven't yet, you must try them out. 😋😘🥂
Lucy A . 2020-05-13
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We have used the Golden Palace many times now and the food is always really good, as it was tonight. To phone at 6.00pm with an order and be advised delivery would be one and a half hours was actually ideal. Then to phone at 8.30 when the food was an hour late and to be told it was on its way was pushing it. But... to then wait until 8.59 (past 9 pm and I would have sent it back) was ridiculous. At 8.30 the food was not on its way. We live 15 minutes tops from the Golden Palace so that was a blatant lie. To be given the excuse it was the Chinese New Year and other restaurants were closed was just not good enough. It was why we phoned at 6 and placed our order... won't be placing another one in a hurry!!!
nickypont50 . 2020-01-25
MORE AT TripAdvisor
Amazing service and food highly recommend! *****
Lucy Ansell . 2019-10-14
MORE AT Google
This chinese restaurant is very local to where I live it has become very well established and the food is always great never had a problem very reasonably priced also look forward to using this takeaway for many more years to come
emkaba . 2019-09-18
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Food arrived piping hot, wasn’t greasy and the delivery driver was very friendly. Best Chinese takeaway I’ve ever had.
bon96 . 2019-04-20
MORE AT TripAdvisor
This is the best Chinese ever. Love it
Graeme Fraser . 2019-04-13
MORE AT Google
I have come here a few times and staff a re very friendly. On my last visit I ordered sweet and sour Chicken Balls which was a generous portion and Chicken Chow Mein . The Chow Mein was for my 9 year old son who said it's now his favourite meal. I would certainly recommend this place, i made my order before arriving, food was cooked fresh and was really hot. More than likely see you next week
Wayne Steele . 2019-01-29
MORE AT Google
Sorry guys.....that was the worst Chinese I've ever had!!In the bin!!Used to be quite good years back.
anne swan . 2018-12-03
MORE AT Google
Ordered and not disappointed lovely staff, food and even do requests I.e cashew nuts in chilli beef. Our favourite Chinese takeaway. We know how busy they get so well worth the trip to collect 😊 nom nom
Lucy A . 2018-12-01
MORE AT TripAdvisor
My first order tonight and without doubt, not my last. The lady on the telephone was extremely helpful and friendly. Sadly they didn't have a debit card payment system via the phone, but was extremely helpful in getting me to pay via PayPal as I had no cash to hand. The food was excellent and delivered piping hot. I definitely recommend this takeaway if you enjoy your Chinese food! I look forward to ordering with you in the near future! Thank you!
G_A_Randall . 2018-10-29
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Ordered last night off of just eat at 6.15pm and arrived by 6.45 on a Saturday night by a very friendly delivery driver...We ordered 4 dishes which were all very nice and good size portions. Have never ordered from here before but certainly will again in the future.
Michael17942 . 2018-10-28
MORE AT TripAdvisor
Very nice food and lovely staff
Fred Ansell . 2018-10-21
MORE AT Google
I had a lovely takeaway from Golden Palace my favourite Lamb in blackbean sauce and chicken in lemon sauce I would highly recommend this takeaway my more nicer than the supermarket versions. Keep up the good work
ansellthomas3 . 2018-09-04
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Often disappointed when I order Chinese from takeaway but not from this place used twice now and am impressed..Good vermicelli which is my go to dish on the second occasion very quick delivery hot food and good quality
Jo L . 2018-08-29
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I gave this place 5 stars in my previous review but on the meal I have just had I would have to give it a minus if it was possible, My takeaway was just horrible, any resemblance to chicken curry had to be coincidental. It was lukewarm and tasted like eating cardboard. Trouble is I don’t know now if I was lucky on my last two visits or unlucky today. I won’t be going back to find out which it was.Just to add there were different people in there today so don’t know if it has changed ownership.
Drsgroupie71 . 2018-08-09
MORE AT TripAdvisor
Never had chinese food so bad in my life. Plain chowmien was left over from god knows when. So angry about what we bought i could spit. Never again.
Jennifer F . 2018-07-27
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Delivered wrong order , called but staff very rude !! There lose !! Your response is incorrect . “Hot plate” was never mentioned !! Your staff where rude and from order to delivery was 20 mins ( fresh ? ) maybe not . Happy to go elsewhere .
MARK BATKIN . 2018-06-25
MORE AT Google
Food was hard and not that nice. Had bad stomach for a few days after eating. Not ever getting food from there.
Mike Crosby . 2018-06-12
MORE AT Google
We had a flyer through the door and thought why not! So we did. We weren't disappointed. Would definitely use again. Very impresed. 😀
Katogirly . 2018-05-28
MORE AT TripAdvisor
Used to love this place, great food but now it has got far too expensive, won't be using unless it is a real treat
ruthandruby . 2018-05-26
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Lovely food, delivered promptly and always hot. The beef in Capital Sauce is to die for. Yum yum yum.
Smufter . 2018-05-02
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Had a lovely takeaway from here the other night. Delivery was very quick, food was super fresh and tasty. Will definitely order from here again. A very extensive menu as well. Thumbs up!!
Robert Smith . 2018-03-30
MORE AT Google
Have used this restaurant now for a few years and the food is great. The service is fast, friendly and orders are delivered on time and are always correct. They are very accommodating when changing items in certain dishes and cater for vegetarians well. Highly recommended.
Tina B . 2018-02-27
MORE AT TripAdvisor
Tried this Chinese for the first time a few months ago, good prices and great food easy to order and quick to deliver would highly recommend
Nichola Smith . 2018-02-21
MORE AT Google
Have enjoyed several meals from Golden Palace. Very easy online ordering with free delivery and online payment making it a nice and simple process. The food is always tasty and hot and plenty of variety with delicious prawn crackers!
Stephanie G . 2018-02-04
MORE AT TripAdvisor
My first experience of this take away which is out of the main town but well worth finding. Excellent, speedy service and the food is plentiful, hot and delicious.
Drsgroupie71 . 2017-12-30
MORE AT TripAdvisor
Had our first takeaway here today , not impressed enough to return.
Jim Day . 2017-12-28
MORE AT Google
I had a lovely takeaway from Golden Palace last weekend the service and owners are fantastic and the food was lovely much recommended
Thomas A . 2017-11-22
MORE AT Google
I tried to order a delivery from here but I tried several times and the phone rang and rang and no one answered. I have used this takeaway before and the food is excellent but was very let down on this occasion. I eventually had to go elsewhere. If they had been forced to close at short notice for some reason they should have put an answer machine message in place so that people knew.
karen s . 2017-09-22
MORE AT TripAdvisor
We have just finished our fantastic food that we had delivered. It's the only Chinese we use. Everything is so tasty and the service is brilliant and the staff are so helpful. I highly recommend this place.
Julie B . 2017-08-30
MORE AT TripAdvisor
Really like the food from this Chinese. Friendly in shop and delivery. Not been disappointed yet First Chinese we tried since moving to bexhill.
jillhking . 2017-07-27
MORE AT TripAdvisor
Ordered take away on Sunday prompt service and excellent food can't complain about anything. Food well cooked and not greasy and always plenty of it.
Ruth B . 2017-05-04
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Estamos de nuevo en la zona. Mucha gente diría que este lugar es bueno, así que lo probé y no me decepcionó. Personal amable. Toda la comida sabrosa. Volveré
jillhking . 2017-05-03
MORE AT TripAdvisor
Sólo estoy dando esta un 1 porque tengo que resultado. Tras esperar más de una hora a que llegara nuestra comida. Con ninguna disculpa o explicación. Cuando finalmente lo conseguimos.. . Tengo que decir que tristemente decepcionados. . No creo que nunca haya comido tan...
Alexandra C . 2017-04-16
MORE AT TripAdvisor
Best Chinese Takeaway in Bexhill. Food is excellent and well priced
Richard Melbourn . 2017-03-27
MORE AT Google
Are the portions getting smaller and prices going up
William MCarthy . 2017-03-18
MORE AT Google
Gran, gran degustación de comida para llevar china y entrega muy rápido. Todo el amor de la familia de este lugar, lo recomiendo completamente.
994ruth . 2017-03-01
MORE AT TripAdvisor
Cada vez nos dimos el capricho de china tratamos de elegir aquí. Son siempre atento, se modificarán las recetas cuando hemos pedido, entrega inmediata siempre caliente y gustos recién hecho. Negocio familiar, y puedo decir que tratan muy duro.
Michelle P . 2017-01-19
MORE AT TripAdvisor
A lovely family run Chinese takeaway. The food is always delicious and piping hot and always good portion size.
Julie B . 2016-10-06
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We enjoy chinese food on a regular basis, and have tried various establishments in Bexhill, but the Golden Palace in Pebsham is by far one of the best we have found, the food is always of a very high quality, I message Emily on facebook with my order, give her a time and pick it up, I have never had to wait, and deliveries if I am feeling lazy are on time, which for those of us that have waited 'hours' in some cases for food to arrive, is a huge plus point for the Golden Palace. The food is reliable, the service outstanding, and the establishment clean, tidy and welcoming.......It is a credit to Pebsham, and we are happy to recommend it to all.......
Gailandgeorge . 2016-09-08
MORE AT TripAdvisor
Always cater to our requirements and goes beyond great portions and value for money. Highly recommended.
David P . 2016-09-08
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I made an order off JustEat and was told my food would arrive within 45 Minutes. After 15 minutes had gone after it was due to be here I rang them to see where it was and all they said my order was not ready to leave and that they where really busy. After my order was over an hour late! I rang and they told me they could not get hold of the driver with my food and that I would have to contact JustEat if I was to get a refund. We where very disappointed as they had some very good offers on there menu, they where not very helpful and did not give me a solution as if it was not there problem. I felt embarrassed for them
Billy J . 2016-08-26
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Delivered on time superb quality food , meat and fish beautifully cooked. All dishes very tasty.I would use them again and recommend to anyone else .
Vicki T . 2016-07-09
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I live a few doors away and we frEquently patronise this place.the staff are so friendly and the food is so tasty and fairly priced,I can't recommend it highly enough.
1philiplinda . 2016-06-22
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We frequent this place quite often and have always had fabulous food. Always freshly cooked, very tasty, never too long to wait (unless it's the weekend) and good value for money. The staff are lovely here too, very helpful and cheery. Highly recommended.
Heather W . 2016-06-15
MORE AT TripAdvisor
Best Chinese I have ever had, was recommended this place and I am so glad we tried it out, will defiantly be using again, had a take away and can't wait to try the restaurant.
Cathy H . 2016-05-29
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I love their handmade dim sum and that is what I order every time as well as the hot and sour soup which is full of ingredients! The delivery guys are always very polite as well. I have been eating dim sum all my life so when I say it is good, it is GOOD! Yum! Really lovely and friendly staff too.
sassybowwow . 2016-05-26
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Ordered food that after picking up was clearly gone off. Smelt disgusting and rotten and tasted as bad as it smelt. Ring up and spent 20 minutes arguing about how 10% off my next meal was their way of making it up when j told them no I was told I could have a free egg fried rice, even tho I order house fried rice, if I brought ANOTHER curry. I said no I then told them I would bring the food back for a full refund which they agreed. Upon getting there for my £10 back I was told I could only have £5 back because we had free chicken balls, which we didn't we paid for them. Instead of trying to keep the customer happy and apologising for their mistake they decided to argue in front of other customers and point blank refused to give a full refund I promptly left before a fight started with the arrogant manager who believed he could do no wrong and his food was world class.
Leonmoore . 2016-05-09
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Such a great menu, fabulous service & truly go the extra mile! Can not fault them! I really struggle with MSG side effects of thirst etc & have to say never had trouble at all with the food it's fantastic!! I hope the standard is maintained.. Highly recommend
Golllie . 2016-05-02
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We have ordered from here a number of times and have never had a problem, the food is amazing and they will also do food to order as in to your liking, taking out something or adding something they are fantastic.
Fidelma66 . 2016-04-06
MORE AT TripAdvisor
Me and my parents recently ordered a delivery from here after hearing nothing but glowing reviews.We were not disappointed!!! The food was amazing!!! It all tasted so fresh!!!Will def be ordering again!!!
Danielle J . 2016-03-23
MORE AT TripAdvisor
Can not recommend this place enough, used for the first time tonight and will not be going anywhere else in future. If your looking for a perfect Chinese takeaway then look no further. All I can say is yum yum yum.
Cathy H . 2016-01-10
MORE AT TripAdvisor
I am a big fan of Chinese food, so when this little gem opened up in my neighbourhood I was keen to try it. The food is always delivered on time (if it's going to be late we get a courtesy call), steaming hot, freshly cooked and absolutely delicious. I will not order from anywhere else now and have recommended them at every opportunity. Keep up the great work Emily and Bruce!
HayleyLoosley . 2016-01-08
MORE AT TripAdvisor
The best Chinese food we've had since dining in Hong Kong, not the usual western style, unless required. Any dish will be made, not only amazing food, but perfect polite service, highly recommend x
Glen M . 2015-12-19
MORE AT TripAdvisor
Great service and fab food! The menu is varied and excellent value for money. We really enjoyed our meal.
Claire B . 2015-12-19
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Great food delivered hot, very tasty, great customer service. 3rd time now we have had Chinese from here and will continue to do so. They have got this spot on in a small competitive town. Will definitely recommend.
Sue S . 2015-12-06
MORE AT TripAdvisor
I have been trying to find a nice Chinese takeaway for months and I came across Golden Palace and boy was the searching and finding worth itSince my first order of food I wouldn't even bother with the supermarkets own chinese food nowI have visited this take away a fair few times and the owners are lovely to talk to nice and friendly
Tommy Z . 2015-11-20
MORE AT TripAdvisor
Wow what a find Golden Palace is! The food is out of this world, my taste buds had a party with all the amazing flavors, nothing was greasy everything was just cooked to perfection!A friendly helpful voice at the end of the phone, wonderful customer service!Food turned up piping hot with a friendly driver!So perfect food, perfect service!THANK YOU!
Mx5lady . 2015-11-16
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Me and my other half live in Hastings and we loved this other chinese place but sadly they closed down , for months after we went around basically every Chinese shop available in the area trying to find one with the same standards of high quality service and food but sadly they all failed miserably so we decided to broaden our search further out of the area and we found this place which exceeds the high levels of customer service we have and the food is absolutely beautiful we've been coming here ever since our new favourite :) repeat and happy customers
Gary A . 2015-11-14
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my partner and I recently decided to try golden palace on a whim, we had been searching for the best local Chinese and so far had no luck, we decided to go a bit further out and try a takeaway that had been suggested to us.. the food was AMAZING, not greasy even in the slightest.. we regularly order from the golden palace and we will not be stopping anytime soon. I love the service and the food. ☺️ p.s my fussy mother who is extremely picky with her Chinese also says it's the best she's ever had❤️
Rhianna G . 2015-11-14
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Had my first takeaway from here. Will definitely be going back. good food, good selection, fresh, reasonable. Polite and prompt service. give it a try.
Dave S . 2015-10-25
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I ve tried various Chinese takeaways over the years, but this one, hand on heart is one of the best I ve tasted. Food is delicious, at a reasonable price. I would recommend anyone living in bexhill or Hastings to go to golden palace for an oriental delight of the taste buds. Deserves to do well. Ten out of ten.
Tim D . 2015-10-21
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I've moved from Croydon to this area and found this is the best Chinese take away around.I highly recommend golden palace
Sally B . 2015-10-09
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Had friends round for a takeaway and ordered the set meal for 4, trouble was the starter is only a portion for 2, so phoned them & queried their mistake, turns out it's not a mistake,even though it's a meal for 4, the starter is only for TWO! Had a very heated discussion with them & they are adamant that's what you get, and would not budge, how the heck do you share a portion of 2 ribs, 2 satay chickens and 2 pieces of toast between 4 people,so we had to toss a coin for who got a rib, who got a piece of toast etc. I would recommend that anyone in Pebsham area that wants a Chinese takeaway phones any other Chinese in Bexhill that delivers free, I WILL NOT BE ORDERING FROM THE GOLDEN PALACE EVER AGAIN. sorry to shout but I am absolutely Insensed by their replies when I phoned, it was tough luck matey, and get stuffed was their attitude!
petercwilby . 2015-10-07
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We love dim sum but it's hard to get from Chinese take aways. This is a new one in the area and they have a great selection of dim sum. We phoned to order and decided to try all the dim sum and won ton soup. We collected. The lady at the counter was really lovely. The won ton soup is the best we've ever had. We weren't expecting that so it was a lovely surprise. The dim sum was delicious, all of it. This is our new favourite take away Chinese. It's a new business so I hope they do well.
Adrienne43 . 2015-09-11
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Went there at short notice by recommendation but did not book, the staff found us the last table. Food was of excellent quality, plenty of each dish. Really enjoyable evening, Certainly would go again but recommend booking.
Carol C . 2015-09-01
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The food was lovely, can't find a bad word to say about it! The person who took my telephone order was very efficient and friendly, and the delivery was bang on time. Very reasonable prices too,
karen s . 2015-07-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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