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The best restaurants serving British food in Caerphilly South Wales
67 Restaurants on GastroRanking
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943 Opinions in 1 websites
Hello We quite often visit crossways Caerphilly and Paul (The manager) and the staff are always very accommodating . Great food and an all round great time. Tonight was no exception but I need to say and extra huge thank you to a lady called Keeley (sorry if I spelt it wrong) My daughter who is 7 was choking on a tortilla and I went into panick mode and couldn’t help her everything was a bit of a blur but i was shouting for help I Remember keeley coming over very calmly and taking my daughter and doing the correct manoeuvres to dislodge the tortilla I cannot thank her, Paul and all the other members of staff who helped and were concerned. We were checked on throughout the rest of our stay and my daughter was given an ice cream as she didn’t want her food. Paul also kept asking if I was ok as I think I was in shock for a while. Without the correctly trained staff, this could have been much worse keeley absolutely saved my daughter tonight and I’ll be eternally grateful there was a young boy who works there that was concerned too. I cannot thank them all enough ❤️

596 Opinions in 2 websites
This was an awful experience. I wouldn’t recommend to anyone ! We walked into the pub to a fausty smell and as sitting we noticed it was unhygienic and grubby. We ordered food that came quickly, it looked nice but had an odd bland taste and was very dry. The cutlery had not been cleaned properly and were covered in food from previous customers !!! Our drinks were served in filthy glasses that I had to ask to be changed. There was a member of staff serving behind the bar, that in my opinion, I would say they need to be retrained on manners, customer values, their appearances and appropriate work attire. I believe this place needs a re-inspection on health and hygiene safety standards. TOTALLY DISGUSTING !!! AVOID AT ALL COSTS !!!

253 Opinions in 1 websites
We were a group of 17 booked well in advance giving this pub a pre order so all well organised from our party. This was a special celebration for a 60th birthday for my sister. The food came out all at different times and a huge wait just for the starters. There was one waitress who was lovely and obviously under pressure. We had to go and find one of our meals after an huge wait and get it ourselves from the kitchen , everyone else had finished their mains. The desserts arrived and the custard was freezing cold. Poor food some overcooked so left not eaten. I asked the waitress to let the manager know we were unhappy but he or she did not come over to see what the issues were. We had to clear our tables for each course ourselves. When paying at the bar the member of staff again very polite and did apologise. I have never experienced anything like this before and would NOT recommend this place.

114 Opinions in 1 websites
Was surprised to learn that the hygiene rating was a 2 not surprised by the quality of food I was served tbh, the chips were terrible had a weird taste to them I don’t know if it’s the oil or what but they weren’t very nice I ordered a sausage in batter which in all honesty was grim food from here in last couple of months of gone down hill so much so I won’t be returning an using express takeaway chip shop down the road