Conti Fish Bar in Caerphilly

All the food was cold and only half of the salad was on the chicken burger.

Food was lovely, very friendly delivery driver too ☺️

As usual great food and great service

food late and Luke warm when delivered

Fish over cooked, couldn’t bite the batter it was to hard

I have yet to have a bad experience, food absolutely spot on! As for the customer service from the staff they are fabulous. It’s difficult for them when they are rushed off their feet and you get someone banging on about salt and vinegar.! Heather , your review ,, well ,,,recollection's may very??!! I was there and the customer he was absolutely dreadful speaking and the staff gained support of the male customers while they waited to be served . Such a Karren !!

Extremely rude staff. Manager talked about a dissatisfied customer as staff wrapped products without asking did they require salt and vinegar. Could have said sorry and unwrapped food and added condiments. Instead challenged customer who should have requested salt and vinegar when paying for goods. No condiments on counter to help yourself. Poor customer service and not happy about dissatisfied customers being talked about to other customers. Disgraceful. Front of house staff poorly trained in asking customers if they want salt and vinegar before wrapping goods. Manager clearly has issues when dealing with complaints. I was not asked either and added condiments at home. Sausage was cold been hanging around too long, fish was freshly cooked chips cold. Be aware.

Ready on time that was given. Delicious food very generous portion of chips. And cod dips big full of fish and yummy.

Absolutely delicious food, generous portions and wonderful service. Lovely accommodating staff. Kids loved the food too. Plates were cleared.

Excellent food as usual and great delivery service

food quality was very good. sadly the chips were missed off the order

Only one thing that lets the place down is parking but great service and lovely food

As usual brilliant food and excellent service

I had a notification saying food is on the way but it didn’t arrive till 25 minutes later although I only live 3 6 minutes away, also some of my food was hard so couldn’t have been cooked properly

Chips were dry and hard around the edges and not very warm either …. Cod and cod bites were good though

Wife got gravy and chips and a sausage in batter. Sausage was cold and had clearly been sat out for a few hours. Chips also not fresh. Shocking food. Should be embarrassed to serve food like that

Had cod and chips with large sausage in batter,sausage was well done with the batter(like rubber)to eat,chips was cook not that much and cod had no crispy batter or taste to tye fish

Food was lovely but was 20 mins late

we ordered at 6.54 food arrived at 9.16 they put the food as delivered nearly 1 HR before it was so that it didn't look bad on app. when I rang they said they marked all orders delivered by accident it should not take 2 hrs 20 min for that ridiculous if they where that busy they should have stopped taking orders. we where told it was going to be late at 8 pm and said it would be here by 8.30 9.16 takes the Mickey totally not acceptable.

Food was luke warm. Disappointing 😞

Seems to be getting worse all the time. Quality of chips is poor, missing items and late delivery.

even though order was late, they rang to let me know that it was being prepared and they were waiting for a driver.

beautiful hot food as always 😋

Portion sizes are awful for a chippy. Chips are cheap! Yet they charge sky high prices for very small portions and anyone who’s ever eaten from here, be honest, they are the worst chips around. They need a new owner. New plan. If you want your customers to come back then don’t treat them like mugs. We will never come back.

Terrible batter on fish, greasy and thick with dried up cod inside. Won’t be ordering from here again!

Smiling faces with clean hands. That’s all folks.

The food quality here varies, have always had good experience with the staff and most of the time the food has been good👍

Moody staff and very expensive 2 trays of chips curry and rice 15 pounds 80 same price as chicken curry and rice have been many times WILL NOT GO AGAIN!!!! Made telephone order person gave us chicken curry instead of curry. Perhaps for other customers sake you should tell them thats the only option with chicken disappointed 😞

Really good food amazing chicken nuggets! As per. No faults. Always a no1 go to for us.

Food arrived early, was lovely and hot and was delicious!

Fantastic food, piping hot!!!! BRILLIANT 10/10

Once again delivered with a smile and efficiency! Long may it continue!

Really happy with the food and also the delivery. Always a good service :)

Food was ok apart from the fact we ordered a 1/2 pounder burger but only had a single 1/4 pounder Pattie so not a 1/2 pounder

what a treat!!! I ordered chicken curry, chips and rice... not only did it come quickly but it was huge and packaged great. The chicken was lovely also.

food was very dry and hard, only way i can explain it is that it was last nights food warmed up not fresh at all.. very disappointed

Great food, was a tiny bit late but that’s fine because I’m sure they were busy. Amazing chips, was still warm when it got here. Food was cooked perfectly I have no complaints :)

Best nourishment i have ever seen in my entire life. I've been to every fish & chips place in the uk and this is undoubtedly the best one for sure.

Absolutely disgusting bun was stale burger was burnt chips looked 3 days old sausage didn’t arrive but I would say that is a good thing I would never order from them again waste of £20 some advice if you’re going to charge top price make sure you’re food is at a standard of eating all my order in the bin

this place is very cheap and quick for a meal.Love it,would come again.

Nearly good. Just a few details would improve the meal a lot. For one I got a mountain of chips! No way could I eat even half the portion. Ridiculous. The large cod had a very thick batter around it (probably to make it look bigger). The batter wasn’t unpleasant tasting but too thick and heavy and it just makes you feel they’re trying to fool you into thinking it’s a bigger piece of fish. Not worth it for the £9.80 asking price. Chips slightly undercooked too. Nice Chinese curry sauce though.

Undercooked chips, hard and tasteless.

Portions are not consistent. just had gravy and chips they were both separate in the bag but usually together. very small portion of chips and the sausage in batter was very tough considering they had just opened. will not be going back in a rush

Cold and soggy not worth the money

Everything was perfect but the curry sauce was missing :(

After coming home with my order, they hadn't included curry sauce which I had ordered and paid for.

Gone down hill a lot. Always been a regular of ours but quality has slipped the last twice we've had it. Chips hard and undercooked, fish was waaaayy over cooked, the batter was around at least 1cm thick and full of grease. The fish inside was about 1cm thick (at the thick end) but was so over cooked it was yellow/brown in parts and hard. Majority of it went in the bin tonight, the only thing that was enjoyable was the pot of gravy.... but no good without nice food for it to go on.

chips wasn't cook right my whole family didn't finish them

Really tasty but very poor amount of chicken in the chicken curry pot, only 4 small cubes of chicken

Food was amazing as always. Best fish and chip me and my partner has found.

disappointed this time normally good food chips were freezing and burger in batter was well over cooked

Ice cold pie don't even think it was cooked,just warmed on the outside by the chips it was against in the tray ,first and last time ordering from here

As always excellent food and service

Only chip shop I've ever been in where they never ask you if you want salt and vinegar and then look at you like you've got 3 heads when you realise they've wrapped it all and not put any on and ask for soke!

Amazing food for Amazing prices and the staff are very friendly and welcoming we will definitely order again

Had to microwave to warm up on arrival.

The best chippy in the Newbridge. Delicious food. Friendly staff. Highly recommended

Awful food. Ordered 3 1/4 burgers and all 3 were burnt and like rubber. 2 bags of chips and they were very dry and like cardboard. Portion of onion rings that were also dry and like rubber, no taste! It was all like yesterday’s food warmed up. Nothing was edible. I phoned and spoke to someone called Kara and explained the awful food we had received and paid £33 for and she agreed it sounded like it had all been left out too long before delivery and probably left in the warners to stew!!! I was told I would be called back in one hour with a response/resolution. I was first told to bag it all back up and she would send another order asap (we had already waited 1 hour and I had a hungry family to feed so said no and had to quickly make something for them to eat - not the Saturday night takeaway we expected!) This is now the next morning and I have not had a phone call back. Very disappointed and will not be having food from here again. All the food went in the bin and £33 was wasted. Such a shame.

Chips are perfect, need to work on the batter.

Item one on the list - Chips and Fruity Curry Sauce. I was sent this with melted cheese and i am lactose intolerant 😡😡😡. Added to which 30 mins late

Gone down hill massively. Person who served me asked what I wanted while looking completely disinterested, didn’t listen and then asked me to repeat everything I said. I asked twice for salt and vinegar but never had it. The chicken curry and chips was tasteless, mushed up slodge with jelly like chicken and went straight in the bin. Won’t be back. This was around 17:30 on Friday 02/02

Lovely food, friendly staff when rang for update but delivery time was way too long for a mid-week small order

chips was very greasy and cold, burger in batter was very hard. Delivery was perfectly on time.

absolutely loved food. came hot and tasted delicious

Fish wash ok, little over cooked. Delivery driver was great

ordered curry and chips, but it came as curry cheese and chips. very disappointed as i’m not allowed to eat cheese. i had to waste half my food because it had cheese on it! i would like a refund

The food was a little cold by the time I received my food but it was still edible.

Good food, polite and good service.

i ordered this for my mother in law the chip portions were really small. the curry was to thick not like i’ve had from there before and the pie i couldn’t even cut with a knife it was that hard. the fish wasn’t the best either. really greasy and all batter hardly any fish

Fish overcooked. Curry, very thin.

food was cold . fish tough. never buy from here again

Visited today, im not a massive fish and chippy goer and after tonight I don't think I'll bother again. The woman was really nice who served me but struggled to listen to my order. All my food was packed and not even an offering of salt and vinegar and as we wasn't going home to eat most of the food went in the bin. The chips were soggy no crunch nothing. The mince pie was bang average too. £23 for two small chips and one medium 2 curries 1 pie Chicken strips and 3 cans!! I don't mind paying good money for food but I was totally ripped off!! I would say avoid this place but try it if you like sticky soggy chips and like paying over the odds

Best fish and chips around! Staff are so lovely and assist in any way they can. We travel to get our food from here as they are better then our local fish and chip shops. It's definitely worth the journey.

Food arrived squashed into it's container. The pie was upside down and broken so the filling was mixed in with the gravy I had selected. I didn't realise the pie, chips and sauce meal I ordered would be served in a box. I thought the gravy would be in a separate 2carton -

Chips under cooked, sausage and battered was very overcooked and dry. Order was extremely overpriced for the quality received.

Food amazing. Delivery driver super helpful.

The food was excellent as always.

Nice fish cooked in loads of inedible batter. Poor and not worth the cost.

Update 2023. For some reason they use mozzarella cheese on chips which is very stringy, instead of cheddar. Its not a Pizza. Just because other people may not complain, doesn’t mean it cant be improved….😒 Just received our first delivery after booking online. Very pleased, especially after a terrible experience with Cod Father Blackwood. Less than 30 mins from order to door and piping hot. Very nice fruit curry and Cod, with very generous portion of perfect cooked chips. Great, friendly service from the delivery driver. Definitely good value for money and will order again.

Arrived 30 mins before closing last night, waited no more than 10 mins and had 2 freshly cooked meals. Service was excellent and food was tasty. Thanks for the 5 star treatment folks - even though you were cleaning and preparing to close your customer service was exemplary!!

Food finally arrived but was barley warm after being extremely late, not happy customer as usually amazing but this time definitely NOT!

Unfortunately some of the food was very cold and had to be reheated and we were missing one curry sauce. Ordered 2 but only had 1.

Excellent food as always, thank you

I did not receive my gravy which I paid £2.30 for. It ruined my meal

1) Every item I ordered was cold. 2) The quality of the fish was bad and ridiculously expensive considering the portion size and quality I was given. 3) The batter on the fish and sausage was the wrong texture and consistency. Instead of light and crispy I got thick and dense. 4) The sausage tasted like it was mainly starchy filler with hardly any meat. It’s apparently chicken and beef so no pork at all. Great and 5) To top off an awful meal, the portion of chips was really small! Never again!

Really nice fish and chips all cooked fresh

Hour and 45 minute wait to have cold food , Save your money

Excellent flavour on fish and chips. Large portions. Lovely friendly service. 10 minute wait for fish but I should have ordered online!

First time my meal was stone cold not like the conti what happened?

All the experiences I’ve had there were brilliant I was served by Chrissie Rees she was amazing, super polite, she made the atmosphere in the fish bar great! I recommend going there and trying the battered sausage a chips 🤤top notch !! X

Chips were lovely,my son enjoyed his burger but was disappointed in my fish.Everything is normally lovely but the fish wasn’t good tonight the batter was rock hard threw all of that away and the fish seemed it had been sitting there for hours. Like I say food normally lush it was just the fish.

Great food, customer service is great especially from sarah always happy and polite 😊

Always friendly, great sevice and food is delicious

Best place 2 have coffee in the morning Christie Charlotte always makes me welcome love it there xx

Chips were undercooked. Paid for chips cheese and gravy and hardly had any gravy. false advertise on the Mozzarella dippers.

Best fishshop in rhindda Charlotte and chrissie give the best service

Everything we order there is always a delay. Then some of the food is cold or looks terrible

Alway very pleasant staff and value for money. Been going there for years and can’t fault it.

Friendly staff, food was fresh, hot and tasty. Pet friendly too, with a gift of a lovely sausage for my dog. 👌

Was too expensive considering what they call a “large cod” is what I call a standard cod size. The so called large cod I ordered was smaller than a standard cod actually. The batter was too thick also - probably to make the fish look bigger than it was. I get it, prices are going up for everyone, but if you don’t give the customer what they want, they’ll go elsewhere. People don’t mind paying for quality. I don’t know why takeaway places never understand that & just keep cutting corners instead.