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3.8

Based on 1.594 opinions finded in 2 websites

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Nº 251 in 380 in Caerphilly

Nº 53 of 67 British in Caerphilly

CUSTOMERS TALK ABOUT DISHES WITH..ladyoldbeautifulwetcookedpiesteakchickencheesesaladcoffeepayroastmustfishroll

comment_iconOpinions

Called into the Court House on the weekend whilst the festival was taking place. Extremely busy, but still managed to get a table. Ordered at the bar. Staff very nice and service very fast. Will be back.

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Tina Ferguson . 2024-12-01

MORE AT Google

A wonderfully location with super friendly staff who were very attentive. Great food with a good selection of drinks available. Very festive looking inside. Definitely be back again soon!

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James . 2024-11-30

MORE AT Google

Beautiful venue overlooking the castle. Food was lovely, staff friendly, would highly recommend. I ordered the steak and it was cooked perfectly.

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Fund Your Wedding . 2024-11-25

MORE AT Google

Much improved since my last visit. Lovely food. Super helpful staff. Clean and presentable. What a view ....amazing come rain or shine

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Julie Fischer . 2024-11-24

MORE AT Google

First time visiting. Lovely view of the castle and pub looks nice. However, very disappointed with the food. Our steaks came overdone despite what we ordered and full of fat throughout so felt like chewing leather. The triple cooked chips, not sure you can call them that, they were hardly cooked inside. Drinks didn't arrive until the food arrived which was interesting as the bar staff had enough time to chat with eacother. Very disappointed considering it costs so much! Wouldn't recommend.

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Jessica Langdon . 2024-11-16

MORE AT Google

Excellent service from bar and waiting staff in very nice, historic surroundings overlooking Caerphilly Castle. Generous portions of food which was well cooked and presented.

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Rob Price . 2024-11-09

MORE AT Google

Amazing food. The duck hash and soft shell crab burger was awesome 👍

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shaun freeman . 2024-10-27

MORE AT Google

Always a good place to visit.Friendly staff, good atmosphere, beer and food...in short, l enjoy going there.

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Barrie Francis . 2024-10-24

MORE AT Google

Didn't have food but was very happy with everything else

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Rhett Evans . 2024-10-24

MORE AT Google

Lovely inside and the new outside area is beautiful. Love the cushions such a nice touch. Just need a blanket as it was freezing lol!

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Sandy Houdmont . 2024-10-21

MORE AT Google

Enjoyed a hearty Sunday lunch, well presented. Courteous staff. What more can you want?

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Ruth Rees . 2024-10-16

MORE AT Google

Food is good but both drinks and food are quite expensive for Caerphilly, more like Cardiff prices. Staff are always really friendly, the atmosphere is good although it would be nice if they changed the starting acts songs around for open Mic (every Wednesday) not in staff control that one!!

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Michael Reilly . 2024-10-16

MORE AT Google

Diner with visitors from NZ .. they lived it thank you.

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dee scott . 2024-10-14

MORE AT Google

The restaurant was calm and pleasant. Unfortunately, they didn’t have the beer I ordered but they offered me an alternative. I had fish and chips which were very delicious. Ordering and paying is done through a mobile application but I didn’t mind that.

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Petr Vašíček . 2024-10-12

MORE AT Google

This is a lovely pub and the scenery of the castle is wonderful. The staff are very helpful and friendly. As it was a Sunday, I was looking forward to a chicken roast but I must admit: Even though the chicken was very tasty (it was dry, how I like it), nothing else was as expected and I will admit, that I left rather a lot. The yorksire pudding was tasty, but the carrots were a bit soft, the roast potatoes were not crispy and the cauliflower cheese was lukewarm and had no sauce!! My friend ordered a Lemon torte, but she didn't like the casing. I had sticky toffee which was ok, which was large so I only ate half.

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AprilForbes . 2024-10-02

MORE AT TripAdvisor

UTTERLY DISGUSTING TOILETS THEY SHOULD BE CONDEMNED. Such a shame that the staff value the people drinking rather than a family having food and drinks. One side of the bar shut which was odd. Lads in toilets snorting coke....come on management get tough on this behaviour. Such a shame as the food was lovely

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dangod77 . 2024-09-29

MORE AT TripAdvisor

What a lovely pub, the food was lovely,the staff were so friendly and the view of the castle was amazing

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Andrea Caldwell . 2024-09-26

MORE AT Google

This place reminds me of the ty r winch in Cardiff and the coach and horses in Chepstow in how its laid out. I enjoyed my lunch here as I had been wanting to try it here for ages.

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Joanne Saltfleet . 2024-09-25

MORE AT Google

Called in for a drink impressed with the lovely outdoor well made seating area overlooking the castle weather permitting will call again to enjoy and sample the menu

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Linda Bowen . 2024-09-20

MORE AT Google

Got denied drinks for me and my friend - I’m guessing apparently ‘too drunk’ even though I see a guy every Wednesday Open Mic Night with 5 pints of alcohol on the table

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Jess Pulford . 2024-09-19

MORE AT Google

A superb pub in lovely position, overlooking castle and moat. Amazing burgers and friendly management and staff. They have some really good beers on tap Thanks Clair & Steve ❤️😎

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dave120267 . 2024-09-18

MORE AT TripAdvisor

Honestly shambles! Made a booking for dinner for 8pm, but the kitchen closes at 8, and even though we had reserved they'd given it to someone else. At least they refunded our deposit, but wasted our time, and could have let us know sooner so that other food alternative could have been found, especially this close to Christmas! Won't bother again.

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Giorgia Osborne . 2024-09-12

MORE AT Google

The signature burger with cripsy pork belly, chips, house-made sauce, are all unbelievably tasty. Also, we had a delicious roasted duck leg on baked potatoes, which was gluten-free. Ideal location in the heart of Caephilly with stunning views. Would love to visit again.

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Thin Nandar Aung (Yony) . 2024-09-09

MORE AT Google

Nice scenery didn't take a picture as I was so traumatised by the prices I couldnt wait to leave ..nearly 50 quid for a chicken burger that was cooked to death chips steak and chips one bottle of desperado and a coke.was told was an hour wait for food but the food came within 45 mins..the only good thing I can tell you

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Sarah Manley . 2024-09-08

MORE AT Google

Used to love visiting this pub, and always enjoyed the food. Not sure if the management has changed but the food has certainly gone down hill. Whatever happened to the Big Fish n chips? now you get hard batter and have to hunt for the fish. Very poor 👎🏻

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Kev “Caoímhín” ÓBrien . 2024-09-02

MORE AT Google

Good pub, no complaints and good service. The best view any pub could have

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Paul H . 2024-08-31

MORE AT Google

Unfortunately there was no veggie roast option available, food also took 90mins after ordering. Lovely views and nice atmosphere, shame the wait and limited options let them down

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Rachel McAlpine . 2024-08-30

MORE AT Google

My fave pub, I just love it here!!!

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Lucy Bennett . 2024-08-25

MORE AT Google

Ordering was through an app which for me feels very cold and non-human. I prefer to talk to people when ordering food. Food was fine when it arrived, I got the steak and ale pie, it could have done with a bit more steak inside the pie would be my preference.

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Gareth Landy . 2024-08-09

MORE AT Google

Stunning views, sun was out. Afternoon visit.

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Tony Wilding . 2024-08-07

MORE AT Google

Honestly the food was shocking for the price. We had the duck. It was dry and didn't taste like duck at all. Absolutely terrible. Service couldn't be better. Atmosphere was a typical pub.

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chris wood . 2024-08-04

MORE AT Google

Love place to relax and enjoy a view of the Castle.

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Bridget Day . 2024-08-04

MORE AT Google

Four of us visited for drinks on a Saturday afternoon. The interior space is traditional pub-like and the outdoor space is comfortable. Outdoors area is clearly separated into. Smoking and non-smoking areas. The Guinness was good, as were the G&Ts. The place was very busy, so we were lucky to get a seat. The view of Caerphilly castle is wonderful. We didn't order food, but the burgers that were delivered to a nearby table looked very good. I expect we will be back at the Court House

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Andrew Scott . 2024-08-04

MORE AT Google

Great selection of food friendly staff.

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L. lewis . 2024-08-03

MORE AT Google

Great food and service. Enjoyed lunch while taking in stunning views of the castle 🏰! Dog friendly 🙌🐶🐾❤️

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Daga & Pablo . 2024-07-28

MORE AT Google

Why is there a single file queue snaking around the outside tables when the bar has so much free space? Half of it (opposite the front door to welcome you in… ) is never used at all. I don’t understand it. What’s with kicking everyone out at 11pm, no drinking up time? Can’t wait to get rid, should be making the most of still having a busy pub, stay open later. If it wasn’t for the view outside, this place would be dead, seems pretty poorly managed.

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Andy82Heath . 2024-07-27

MORE AT TripAdvisor

-Large pub -Friendly staff -Vegan wine available -Vegan options available (minimal options though) -Indoor and outdoor seating -Nice views of the Castle -Nice decor -Outdoor seating does need a good clean though

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Ally . 2024-07-26

MORE AT Google

Had steak,chips & onions rings and food was outstanding but drink was very expensive

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Nigel Davies . 2024-07-21

MORE AT Google

Positive: Lovely spot with great views. Negative: Bar staff are always unwelcoming, slow, don't remember simple orders of 2 drinks. Always long queues. 2 bars, but only one side open (even though there are 4 members of staff chatting in 'unopen' bar. Best examples of how to look busy whilst not doing anything. Shame, because it puts off us locals from coming more often.

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Lynne N . 2024-07-13

MORE AT TripAdvisor

Awesome location, Great food and amicable staff.

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Abhinav . 2024-07-07

MORE AT Google

Called in after lunch. I always ♥️ the ambience, especially if the weather's nice and you can sit outside on the terrace. The staff are always courteous and I love the queuing system at the bar, which makes a change from the free-for-all chaos in Cardiff pubs.

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Hollis Maynard . 2024-07-03

MORE AT Google

Had a great few pints over looking the castle

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BEARDED TEMPLAR . 2024-06-26

MORE AT Google

Fantastic pub with great castle views! Very friendly and nice service, totally tasty and creative cuisine, delicious ale, great ambience - highly recommended!

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Günter Siegl . 2024-06-25

MORE AT Google

A beautiful location overlooking Caerphilly Castle with views of the moat and hills beyond.

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Tom Rolfe . 2024-06-24

MORE AT Google

Dog friendly, pub with great staff,with outside patio overlooking our 12th century castle, making it a very likeable venue..

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Sunshine30939290945 . 2024-06-24

MORE AT TripAdvisor

Beautiful views of the castle and lovely beer garden. The food was great in some aspects. The pie was gorgeous and the charred cabbage was delicious but the chios unfortunately undercooked. Fish was lovely. The staff are really lovely and friendly. Now the negative The gents toilet is absolutely disgusting... the smell is vile. The women's isn't pleasant either. We would like to return but until the drainage problem is rectified. I couldn't visit again. The toilets have been like this for a while now. So please Management do something immediately as your losing good customers on a daily basis. Sincerely Anne

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Anne marie D . 2024-06-24

MORE AT TripAdvisor

Visited the Court House on a Saturday evening for the first time in a number of years and was really surprised, but not in a good way. Let's start with the one that hits you first, the toilets. The disgusting overpowering smell of urine coming from the toilets can first be detected the moment you enter the bar via the main entrance, especially if you stand toward the right-hand side. Visiting these toilets is not a pleasant experience. The mens toilets are obviously the source of the majority of the stench, and it is easy to see why. The floor was completely soaked with urine, including in cubicles where only one toilet actually had a seat. My wife informed me that the womens toilet was only slightly better, but the overflowing bins didn't give great confidence that cleaning was a priority here. We did actually buy some drinks here, but only the one round. I'm not sure my bank account would have endured another. It must be the most expensive place to drink in Caerphilly. Whoever "runs" this place needs to think seriously about their staffing levels. This was a Saturday evening, and the place was only a quarter full, but the bar staff were overwhelmed with orders. No one was available to clear tables outside, so despite only 3 or 4 tables being used, all of the other tables were stacked with glasses and plates with leftover food. We will not be returning

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Mike S . 2024-06-23

MORE AT TripAdvisor

Great setting with stunning views of Caerphilly Castle, they still have table drink service, which is great if the bar is busy.

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Mike Richards . 2024-06-18

MORE AT Google

Came to this pub for the first time and was very surprised te pub looked good from the outside but up on entering was abit dissapointed as there wasn't much room to move inside as the lay out of the tables was a bit cramped . There wasn't much food on the menu and the drinks weren't that much better as most were sold in glass bottles and not from the pump had just one drink and left want be going back there for a bit as I didn't like the atmosphere

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simon walters . 2024-06-17

MORE AT Google

Food was fab. Thank u def b back

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Mairi Burrell . 2024-06-13

MORE AT Google

Great views of the castle, seating area, good prices, easy to order with the app, although you can't customise some meals like you can ordering at the bar eg chips instead of mash on a child's meal. Lots of character inside.

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Kevin . 2024-06-10

MORE AT Google

Great view, great food at good prices, and great staff. It was a perfect way to spend the evening: eating at tables outside a really old building across the moat from the castle.

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Kristen Marie . 2024-06-10

MORE AT Google

Instant Coffee!: They had a traditional Italian-type espresso maker on the end of the bar. I ordered a cappuccino (amongst other items) and was told it would be brought to me (so I didn't see it being made??) When it came I tasted it and it was so weak (I can put up with poor coffee - such is the UK) that I couldn't drink this milky mixture. I took it back to the bar and asked for more coffee to be added to it, and out came a jar of instant coffee! When I pointed out the espresso machine and asked about the beans/ground coffee I was told "Oh no, we haven't had any coffee beans for ages"!

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Jack Daw . 2024-06-03

MORE AT Google

Had a meal today with my daughter very nice food and very friendly staff will definitely be going back

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yvonne thomas . 2024-05-29

MORE AT Google

The pub restaurant is in a lovely setting over looking Caerphilly Castle. After spending the day here are intentions were to finish it off by having a family meal before heading back to England. The pub/restaurant is very dog friendly, with some funny and quirky signage. Unfortunately they were only taking prebook orders for food so no food available, frustrating but nevertheless they miss out financially. The pub Restaurant was extremely quiet for a bank holiday, although it being extremely quiet the staff didn't have any urgency on serving customers, I dare to say more interested on talking amongst themselves. We did have a drink in the gardens overlooking the castle and made are way back home. Maybe next time we will be able to review the restaurant experience and have better customer service. Please note there is no car park although the council carpark is only five minutes walk away.

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mrsbrown412 . 2024-05-28

MORE AT TripAdvisor

Great spot for a beer and food with excellent views of the castle. The staff were fantastic and they even had a Bloody Mary on their cocktails menu! I was missing them

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Colleen M . 2024-05-23

MORE AT TripAdvisor

Haven't tried the food yet dog friendly and wheelchair accessible

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Di Joyce . 2024-05-20

MORE AT Google

The food here is absolutely shocking they might have the best view but they really need to sort their food out 14 pounds for a house salad they didn't have any chicken but still charged me full price dried up burger with 10 fries 11 pounds

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Tracey Barclay . 2024-05-20

MORE AT Google

Pre-ordered the mac & cheese as we were in a group. Despite pre-ordering, our food arrived after others in our group who had ordered on the day. The mac & cheese was okay but not great, it wasn’t crispy or brown on the top and there were no breadcrumbs with it. You can order via an app which I’d recommend as it can get busy at the bar! The staff are lovely and the actual pub is nice inside, at busy times it can be a bit of a wait for drinks.

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Beth J . 2024-05-19

MORE AT Google

Decent beer and best views in Wales

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Jonathan Wood . 2024-05-18

MORE AT Google

Here today Sunday 12.5.2024 very busy but staff not very helpful very sad because could be a lovely place table's full of bottles and glasses people trying to sit very sad

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Mohamed Shak . 2024-05-12

MORE AT Google

Lovely spot for a drink in town with fantastic beer garden offering wonderful views of the castle. Good range of drinks. Although I had to queue for a while at the bar the server was very apologetics and welcoming. Nice place - will call again

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Word W . 2024-05-05

MORE AT TripAdvisor

Had a dope sandwich. Really good cider and beer. Big fan.

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Peter Taliaferro . 2024-05-03

MORE AT Google

Such a cute atmospheric pub with a lovely beer garden overlooking the castle. The bar staff were friendly and helpful. The food was great and came out quickly. Toilets were spotless. 10/10!

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Adelle Bricking . 2024-05-03

MORE AT Google

Very hard to find. As it is hidden behind two banks. There is a car park 3 minutes away food Was really nice. Had to wait for about 25 minutes I would recommend there. Burgers

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Nigel Parsons . 2024-05-02

MORE AT Google

Three experiences in a row I've been extremely let down by the food here. 1st time - no food at all which they said was because of it being a bank holiday. 2nd time - arrived at 7:30, sat very near staff eye sight looking at menus, went up to order at 8 and were told the kitchen shut at 7:45, so whilst we'd been sat there, but had been talking as was a over due catch up. Would have ordered much sooner if we had known. Staff not helpful. 3rd time - booked a table for my birthday as really wanted to try the roast, however was let down third time in a row as they had no roasts and a 40 minute wait. Really love this pub for drinks and pub garden and vibe but unfortunately been let down too many times for food. Lovely pub garden and amazing views.

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Sophie May . 2024-05-01

MORE AT Google

Allowes dogs and provided water and bowl. Ideal place to stop,take stock and enjoy a beer in nice surroundings.

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Michael Kelly . 2024-04-26

MORE AT Google

Lovely spot for a pub! Over looking the castle. Food was delicious, vegetarian burger was really nice and flavourful. Great service and friendly staff😊

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Ffion J . 2024-04-22

MORE AT TripAdvisor

Great pub, great food and the BEST views of the castle! Would highly recommend if you’re in the area. Incredible beer garden overlooking Caerphilly Castle!

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Kris S . 2024-04-22

MORE AT TripAdvisor

Quant old pub feel with a modern back outlook onto Caerphilly castle. This pub maybe full of history but it's doing everything it does really well. I had fish and chips and bread and butter priced very competitively and Very well presented batter was crisp and fish was moist chips where very good to had a nice house red to start with and then a pint of the court house bitter house Ale again very enjoyable. Staff very friendly. All In all Very enjoyable visit

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134royp . 2024-04-20

MORE AT TripAdvisor

Amazing views, good food, good service.

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Tracey Hoy . 2024-04-18

MORE AT Google

Really enjoyed my time here! All staff were amazing friendly and easy approachable. Keep up the good work guys!

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Jess Fergusson . 2024-04-14

MORE AT Google

Had a really nice time here! Staff very friendly, good choice of beers, tasty food.

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Olan Kenny . 2024-04-14

MORE AT Google

Lovely pub with gorgeous views. Quaint little place.

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Natasha Jeffreys . 2024-04-13

MORE AT Google

Food was okay not impressed. You’ll have to wait for you sauce to come after you’ve eaten your food. We got over charged. Toilets were horrific. Piss all over the floor in the men’s. The staff where completely unprofessional. Did not know how to do they’re jobs properly. Didn’t know how to add up the total of our bill by they’re calculator on they’re mobile phones. which lead to us being charged for one meal TWICE. Tables where left unclean which meant multiple groups of customers leaving they’re seats. Shambles. Gardens nice though.

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Willow Hewer . 2024-04-13

MORE AT Google

Love going there the Atmosphere is very friendly it has a warm cosy feel inside at the front bar and at the back it is open and lovely and light.The outdoor seating area is great lots of places to sit and eat and the of the Castle is superb

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stephanie Forsbrook . 2024-04-07

MORE AT Google

We booked for a nice Sunday lunch with visitors from Yorkshire but were told on arrival that Sunday roast was no longer available. The booking was for 2.30 pm, not late in the day. It was very disappointing as we were looking forward to a roast dinner. We were also told there was quite a wait for food. Studied the menu on offer, not very appealing and went to the Cedar Tree Toby Carvery instead where we had a lovely roast.

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Sightsee10030704673 . 2024-04-07

MORE AT TripAdvisor

Last minute decision for some food. Got to be fair it was good. Pleasantly surprised. The open mic was brilliant too. Just felt like being in a country pub some 30 years ago. Whoever manages this pub now needs a massive pat on the back. I’ve avoided here for a very long time. This pub is how it should be. Pleasant, clean and comfortable Thank you, Very much enjoyed 😊

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Inspire01770920040 . 2024-04-03

MORE AT TripAdvisor

Everything we tried to order, they didn't have.... Not even their signature burger

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Ieuan Thomas . 2024-03-31

MORE AT Google

Text: Came here as the sun was out ( for once) and my sister and baby nephew wanted some food and to sit outside. I haven’t been here for a very long time. We sat outside, garden area is really lovely and the pub was 100 times better inside than the last time I came. We ordered some food hallomi bites, Chicken & Bacon sandwich ( which came with some really awful looking old salad)and some Mac & Cheese and chips. Food took nearly an hour but we were told about the wait. Service was friendly. Food was a good standard apart from the salad and we enjoyed it,However I unfortunately had to use the toilet and it was not a great experience there is a awful smell of urine near the toilets, the ladies toilets are dark and not the cleanest. It’s very off putting for guests especially when the staff , chefs etc are presumably using these toilets…. Pub is good but someone please sort the toilets out!!

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seren573 . 2024-03-30

MORE AT TripAdvisor

A good friendly pub. They have their own ale on tap (court house bitter) and usually Greene king IPA. Could do with 1 or 2 more (a nice guest stout perhaps) but that's fine. A nice beer garden overlooking the castle. Food is good. Good service. Dog friendly (they also have blankets, toys and treats for them over by the door going out to the beer garden). The beer is always fine and as it should be. Nice cosy areas inside with log fires. Can't go wrong.

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Sam Parker . 2024-03-29

MORE AT Google

Lovely to see this pub back to a high standard - food was fresh and staff were really friendly.

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Tiffany Lee . 2024-03-22

MORE AT Google

Great food and friendly staff. Great atmosphere in this lovely historic building. Just kept thinking of those hung there ☠️👻👻

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Darren Hobbs . 2024-03-22

MORE AT Google

Loverly old place could do more with this place shame

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roslyn smith . 2024-03-20

MORE AT Google

Extremely busy at Saturday lunchtime. Tables available inside and out with 😲 view of Caerphilly Castle those inside all occupied Thanks again

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Michael Taylor . 2024-03-18

MORE AT Google

Great honest pub. Went for a 6 nations game, nice atmosphere.

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carl corcoran . 2024-03-17

MORE AT Google

Love it here, great view of the castle, but a little costly. Great place to end a pub crawl before heading home.

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Rowan Kodratoff . 2024-03-04

MORE AT Google

A cheeky tea time meal and wine - 'chicken kyiv' was lovely (a little more salad i.e. some tomatoes/onions/cucumber would've been nice rather than just lettuce) But, lovely staff & lovely pub !!

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Jo Edwards . 2024-02-29

MORE AT Google

The televisions were too loud and there were three one in every area. The bar service was poor the red wine was freezing cold. The cup of tea tasted of coffee. The "Sunday Roast" was poor as there was no chicken left. The starters were limited to the soups as there were no prawns left. The veg that came with the remaining roast was cold and raw this included the carrots, the cauliflower and the lump of cabbage. Although we made a complaint at the time the representative didn't appear bothered it was just lip service. We won't be going again.

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John Edwards . 2024-02-26

MORE AT Google

Very Cold Red Wine -no thanks. Roast beef was very rare, ok with me but the raw veg was off putting. Won't be returning. Red wine gravy was OK.

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Gail E . 2024-02-25

MORE AT TripAdvisor

Went here for Sunday lunch. Good menu. Lovely little pub. Had nachos to share for a starter then 1/2 roast chicken dinner. Huge portion. Great views of the castle. Will be nice in summer to sit in the beer garden. Definitely recommend.

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David . 2024-02-17

MORE AT Google

Nice pub always has been, prices are a bit expensive, but good views and ambiance.

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Colin Davies . 2024-02-15

MORE AT Google

Perfect, pet friendly with excellent food and view!

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Despina Dontsiou . 2024-02-13

MORE AT Google

Lovely place, Fantastic food and Amazing view of the castle.

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David Crossley . 2024-02-06

MORE AT Google

Drinks and service were great. Wasn't a big fan of the roast tbh.

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Jonathan Davies . 2024-01-23

MORE AT Google

A large pub with views of the castle. The food is great, as well as the service.

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AMAL TOM . 2024-01-06

MORE AT Google

We had a wonderful time at the Court House, a dog-friendly pub. The staff were very friendly and attentive, and they made us felt very welcomed. They even provided a dog bowl, and serve dog menu as well. The best part was the view of the castle from the pub, which was stunning.

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Nicholas Ngua . 2024-01-06

MORE AT Google

First time visiting before heading for food, view of the castle amazing and the atmosphere was top tier, great vibes

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Adam Goodway . 2024-01-05

MORE AT Google

We visited the Courthouse for the first time and we had a fantastic time. What a lovely, cosy looking pub and it was beautifully decorated for Christmas. Service was brilliant, staff were very friendly and festive and the food was amazing. We will definitely return soon. Thank you, Courthouse staff and manager, Claire!

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CRB93 . 2024-01-05

MORE AT TripAdvisor

Good ambience. The staff were helpful and best. The quantity was a bit concerning. Food was best.

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nipun k . 2024-01-02

MORE AT Google

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British
outdoor_seating_173897takeaway_173897delivery_173897

Turned up at 2:30 today to be told there were no tables available until 4pm yet the lady behind the bar had sat 2 people in front of us straight away and there were times available to book today on their website at the same time we had turned up. Make that make sense. The couple in front of us were told that it would be 45 mins to an hour wait, which I understand if it's busy but there were tables available and other people were found a table before us. How can you treat people differently to others. Please explain that to us bumble bee because it makes no sense. UPDATE Thanks Mr Lewis for commenting back to me. I would like to first comment on the fact that we were NOT told by the lady at the bar that the couple in front of us had the last table. We were told that there was no tables until 4PM, although there were 1 or 2 tables that were dirty and could have been cleaned for us to be able to have the chance to dine or have a drink at your establishment. I find what you had stated to be not the truth and for you to place a request upon my review to be removed because 'we didn't dine or drink at your restaurant' is unfair. How could we when we didn't have the chance to? Your website clearly stated that there were bookings available to be made 2:45pm onwards, therefore how can your website state that when you have 'no tables available' is beyond me. I find this response to be rather confusing and not all the truth. Me and my family used to dine at your restaurant a lot as we always had a very happy and nice meal or 2 there, however this experience has put me off wanting to dine at your establishment again. I hope you see this comment and find out the truth, rather than give some form of answer which doesn't speak any truth in it. We understand that places are busier than ever, especially with it being Christmas yet it left me and my mother baffled by how there was clearly room for 2 more paying customers. I hope to get a reply from you, yet I don't expect one really.

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3.8

85 Opinions

location-icon109 Commercial Street
British
outdoor_seating_102033takeaway_102033delivery_102033

Never again. £4 odd for large chips. Didnt see her put it together. Opened when home to find a small portion suposed to be large. Chips were greasy and sqaushy. Compleate rip off. Used to be good, same people but they lost the plot.

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3.8

4581 Opinions

location-iconCorbetts Lane
British
outdoor_seating_182812takeaway_182812delivery_182812

Food cold , poor customer service, frozen bread ,slow service , not ensuring food available, unprofessional approach

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3.6

165 Opinions

location-icon6a Castle View Shopping Centre
British
outdoor_seating_182756takeaway_182756delivery_182756

Walked into subway, two staff working but just ignored me completely. Waited patiently thinking someone would have basic decency to take my order but left after waiting for nothing. How this store is still is business is beyond any comprehension.

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3.6

460 Opinions

location-iconUpper Gelligroes
British
outdoor_seating_173909takeaway_173909delivery_173909

Excellent experience! The staff were helpful and thoughtful right from the start. Food was excellent and even though they ran out of spinach for the vegan curry they added extra veg to compensate