The Bumble Bee in Caerphilly

What a fantastic evening out we have had tonight with the family at the Bumblebee. The food was fantastic, hot and delicious. Plenty of it and left full and satisfied. The manager is absolutely brilliant, funny and friendly with good banter and an excellent manner. We were hosted like as if we were the only customers (although we were not) and nothing was too much trouble. Fantastic - will definitely come back. As for the person who complained about fictional flees (what an idiot), glad you've sent him away with a flea in his ear, because he doesn't deserve your hospitality. You are a great asset to Marstons.... Keep up the good work....

Great Food Great Service! Thank you Dave and the team, lovely experience. Will be back soon - Doggy menu is a great touch. Hope see you again very soon! Thank you Mark

After a small confusion with the app , I managed to have my meal . The manager was very apologetic of the situation and was resolved professionally and quickly. I will be definitely going back there. Great food , hot and well presented. Thank you all and the staff, very patient and polite. See you soon Adrian .

What a fab start to Christmas festivities x 1st Christmas dinner of the year. And they did not disappoint. Loads of food. Went home with a doggy bag. All the food was lovely, but the pigs in blankets and the cauliflower cheese were really nice x staff were wonderful x thank you for a lovely afternoon x

Had a fantastic evening celebrating my niece's Birthday. The staff were all awesome, especially the Manager. The food was piping hot and very enjoyable. We would definitely recommend this place. Keep up the good work all. The place is definitely on the up

Lovely service.... Great friendly atmosphere...... Attentive staff.. Great evening out.

Great value food, friendly staff

Lovely place to eat and connect with friends! We had 3 tables split between 30 people, the lady Chloe who dealt with us was absolutely amazing, so respectful and so helpful. The servers who had to deal with 30 rowdy people were brilliant honestly hats off to them and of course compliments to the chefs for cooking that many meals in such manner with all done how they were asked to be. Amazing prices too. Between the whole team I am so impressed by how they managed to deal with all of us and got everything so perfect. Looking forward to coming back in December for the Christmas meal. Thank you very much.

We had a party of 30 booked in and they were amazing I have been to a few marsons and the bumble bee is by far the best of them food is spot on every time and the staff are amazing I can honestly say this was the best run and best food and the organisation of getting 30 people sorted was just amazing thank you so much chloe and all the staff we will be back thank you so much

Amazing food, friendly staff nothing is too much trouble. I would say the best marstons in the area. Will be back for definite.

Cheesey chips were lovely staff were friendly and polite. I had a lovely birthday lunch there. I will definitely be back

Came here tonight to meet some friends and have something to eat. Dave and Lauren were working and were the most gracious hosts I've ever had the pleasure of meeting. It seemed as though they were quite short staffed as I only ever saw them two walking around the restaurant the entire evening, yet despite this, they both had smiles on their faces and nothing seemed too much trouble. Dave has a wicked sense of humour also. Food was also nice and reasonably priced. Will come again, thanks.

Booked well in advance, extremely disappointed with the amount of time we were there. I booked for 5.30 thinking it won’t be so busy but we ordered our food at 5.45 our starter can out fairly quickly but we waited 1hr15 mins for our main course. Staff were lovely but obviously nowhere near enough people working I only saw 2 ladies working both apologised for the wait but it was for an 18th family meal so disappointed for the waiting time

It was absolutely lovely from start to finish, staff were welcoming and friendly! Food was delicious apart from one short dark hair on my plate but that I just picked off as it was on the edging of the plate not in the food thankfully, probably just a little more care when handling food from kitchen to table next time please, but overall a really lovely experience so thank you! Will be back again

Really good venue. Good food, kids friendly and very clean.

Avoid if you like food not cooked and cold 😔 It is a shame as staff was nice, helpful, polite and understanding but sadly you need a new chef!!! the food was disgusting.

We had a very warm welcome from Dave, the atmosphere was comfortable and the food was lovely! Just want to add how hard it is to get amazing customer service these days (after covid) but Dave was an exception. He was accommodation, friendly and funny. A delight to be served by.

Visited for my daughter’s Birthday and a had great afternoon. Thank you to Phil & the team

Thanks Phil & the team for a brilliant afternoon! Came to celebrate my 23rd bday with family and friends and was very pleased :)

Great service from Phil and team for daughter's birthday

Lovely food, did wait a while for food to come out but that's how you know it's cooked fresh, steak was perfectly cooked I asked for medium rare and that's what it was, will definitely go back again.

Nice clean pub. Food lovely. Beer expensive.

If I could give it 0 I would, over 1.5 hours for food, very rude server, customer service very very poor.

Update as of 19/10/24 Once again, brilliant service and delicious food!!! Huge thanks to Phil and his team for accommodating a huge table of people for my daughter's birthday!!! We're regulars here, and there's a reason why!! Well done team! Nice food, and exemplary service from the waiting staff, particularly Deignton, who was friendly and efficient and was happy to help throughout our visit.

Amazing service amazing food definitely gonna come back here again 100% recommend this place

Had a fantastic night at the bumblebee. Had no issues with the food and the service was excellent.

I'm a support worker & we took our clients here! The staff were very friendly & professional, enjoyable lunch, thank you

Food very sparse, not worth the money

Popped in here last night with my partner after shopping at the next door retail park. We were just after something cheap and cheerful, and were pleasantly surprised to get something a significant cut above this! The Bumble Bee is lovely and warm and welcoming, and the menu was substantial and caters for even the fussiest of eaters (of which my partner is one!). She had the steak and ale pie which she described as "Gorgeous" and I had the Mac and Cheese with optional peri-peri chicken which was really creamy, cheesy and tasty! The staff were really friendly as well, so what's not to like - we'll be back! :)

Visited yesterday, which was quite busy, but the meal was still excellent, always great service in The Bumblebee!

Arrived and stood waiting in bar area for attention, barman told me the table to got to. Ordered drinks and waitress put tray on table waiting for us to remove the drinks, instead of her serving them to us. Ordered meal and starters came within 10mins, main meal arrived 30 mins later. Ordered fish and chips with bread and butter, didn't get the bread and butter. Didn't raise this with the waitress as I wasn't bothered. But the waitress should have been on top of it as it wasn't that busy. Didn't have desserts. Service was mediocre.

Sign on door saying unable to do anything grilled which was disappointing. Food took a long time to come out although they were not very busy. Staff not overly friendly. Shame really,don't think we will be back. Lots of other pubs to choose from.

Very friendly staff, fast service and great food that tasted like proper home cooked food - couldn't ask for more and will definitely be back.

Visit here When I deliver to homebargains

I've been here before as fairly newish to the area and it was nice, second time around I took my parents for a nice meal and unfortunately I'll not return. No real welcome on arrival and no grilled food available. Service was slow considering it was pretty quiet. Food coming out was slow too. Food was OK but not great. The let down for me was the state of the ladies bathroom ...toilets were dirty and dusty and pretty low standards so it's put me off returning. Staff could of been a bit more friendly

Having been there 3 times since beginning of September we have all been very impressed with the meals we have had. Great choice on the menu. Staff go above and beyond with helpfulness and politeness. Clean interior and bathroom. Only criticism we do have is there has only been 1 member behind the bar to serve and take orders. He us the most polite and friendly person but he is rushed and there has been a wait just to inform him we have arrived for a reservation. The last occasion we had 3 elderly family members with us, with one using sticks and the wait was uncomfortable for them to be seated. Pleasantness of the experience is easy to overlook that slight inconvenience. Will be attending again!!!

Bad food, order was wrong, alright service and terrible food

Fantastic service, superb staff and delicious food

Was a lovely friendly place to bring my three daughters for my daughters 1st birthday... everyone was really friendly and nothing was too much trouble even when I had to order a second mac and cheese and my one daughter could have it plain... The young lady came out and double checked which I thought was a nice touch. I'll 100% be bring us back again

Another amazing visit at the bee, staff are excellent as always and food was fantastic and we will definitely be back soon and will be bringing the dog

Really good service and staff &Food

Lovely staff who happy to have a chat with you and remember you from previous visits Food was spot on and the atmosphere was a lovely mix with families My wife and I had the Sunday Lunch today and we couldn’t fault it. Special shout out to Phil who made sure everything was ok and made us feel very welcome

Staff were very welcoming, very cleanly presented in all areas, beer garden was great 😃😃

18 sept 2024. Jacket potato was rubbish, looked as if it was 2 days old and reheated and the chips was far from fresh.

Really fancied a Sunday lunch outafter a hard week so I booked a table Saturday night for Sunday which was easy, no hassle, popped down, a lovely roast chicken dinner and two Cowboy burger meals, and back home in time for family visiting! Food was delicious (except squashy roasties), will not hesitate to come back soon!

OK, nothing complicated here just like my order. Not a busy Saturday afternoon, 1st time here just myself & my wife we strolled in after shopping. We were greeted by the most wonderful bar maid (truly lovely) beer & lime & soda £7.25. Now here's our food order: Piri piri chicken tuna baguette & Tuna melt baguette that's it!! 50 minutes later here it comes....2 x baguettes complete with piri chicken & tuna which only filled 1/2 the baguette, this accompanied by the saddest looking 3 day old chips (now think they were returns & redipped). The moment of departure was 1/2 way through & believe me it was food seagulls would turn their noses up at, appeared a mid length hair!! omg nothing short of disgusting, we will never waste our hard earned cash ever again at this establishment! Marstons you should be ashamed!! I've given 2 stars for the service of the overworked barmaid.

Me and my boyfriend came down the food was amazing the place was calming and the staff was amazing with us, there was lots of choices and our drinks were made very fast and didn’t have to wait for our food long at all

Great time visiting the bumble bee! Came here with my family and the team couldn’t do more for us! Will definitely be back soon 😊

Visited yesterday evening to catch up with some friends. The service was amazing and all the staff went above and beyond. Great selection of drinks and the menu had everything we wanted. Thank you so much!

Food and service were lovely! Can’t wait to visit again. Recommending this pub to all my friends and family. Thank you guys!!

I went for a meal at the bumblebee. The atmosphere was very friendly and inviting and the staff gave a warm welcome. The food was great and service was fast and on point.

Gret experience at The Bumble Bee! Loveky food and friendly team 😊

absolutely incredible experience given by all staff, food and service was amazing. dave and the team are doing a great job. would highly recommend!

We were greeted in a very friendly manner and shown to our table. The same young man took our order for drinks and food at the bar. He was very helpful, professional and happy. The food arrived and had been freshly cooked. The meal was very enjoyable and the portion was excellent for the cost. We were most impressed and will certainly use the bumble bee again. I would like to commend the young man on front of house - he is a credit to your company. Thank you for such a positive experience.

Excellent service, the food was great, i was served by really friendly staff

Great food, great service, great price will be going again soon highly recommended.

Place is nice and friendly but the food is terrible

I'd heard good reviews about the restaurant so I thought it would be a good place to go to celebrate my mum's birthday. It was nice and clean, excellent variety of food to choose from, we had to wait 40 minutes for the food to arrive but when it came out the food was nice and hot and very tasty.

Nice food but way over priced better places to go for quality food half the price this rip of place

Popped in for a quick bite, food was fast out and hot. Tasted great! Ceiran was fab, will be back soon for another Vimto Cheers Guys

Amazing pub with good quality food and staff who always go the extra mile

Always pop over to the Bumblebee for food. It’s a delight as always, food was amazing, staff are super friendly. Always amazing service with the staff, made us all feel welcome. Will be back again! :)

Had a lovely evening at the bumblebee Blackwood. Food was very tasty, especially the steak 🥩 on my partners mixed grill 😋 staff were very friendly even with all the stress they are clearly under.

Lovely staff, great food and lovely atmosphere. Be back

Food was excellent has was the bar and waiter service

Went there a few weeks ago with my family,bartender was quick to serve us even though there was quiet a few people waiting,the bartender was very polite well dressed and friendly. Food order came to us at a nice temperature, atmosphere was enjoyable and friendly, definitely be going back this weekend means it's my weekend off.

Best mixed grill around ! I absolutely love coming here with my family and friends. The Bumble Bee is very accommodating and good value for money and is also by far the best Marstons pub in SW🏴󠁧󠁢󠁷󠁬󠁳󠁿 . The staff are always approachable and friendly , the service is always quick and consistent and nothing is to much to ask. My little boy has ALN and was very disregulated by all the noise in one seating section and we asked to move to a much quieter part and the staff team didn't even hesitate they moved us quickly and my son calmed enough to eat his favourite food which he always picks and that's the mac and cheese 🧀. staff have always gone above and beyond for my family which I appreciate so much . If me and my friends organise any celebration we always pick the bumble bee not only does the place has a great atmosphere and decor but they cater to everyone's allergy and preference. my friend is always raving about the vegan cauliflower buffalo wings and we always get a round of drinks to share . personally I always choose the mixed grill as I swap out my chips for a jacket potato and add a peppercorn sauce for the meats 🍖. The drinks options are fantastic and the choice for the children's menu and drinks is great to . all in all it's always a fantastic time there whatever the occasion. I have always had the best service for the past 12 years I've been going there .⭐️⭐️⭐️⭐️⭐️

Take my mam here weekly and this evening was very disappointing, the steak was asked medium well and came rare, fish was mainly batter, the burger was barely cooked, the chips was overdone, 2 meals came wrong, waited a hour and half, Had a query about a bill price and the manager had attitude and was very cold,

Good service Easy to use app to order food

Sunday lunch arrived cold and had to be sent back, poor veg selection of peas, carrots, red cabbage, mash and roast pots... unable to change any of these and gravy already poured on the dinner.... veg was ridiculously small portions and overall was not good value for money.

Food was fab, good choice. Lovely staff. Loving the new decor too. Local and worth the money!

Had a lovely meal and drinks to celebrate Results Day, clean, cosy, lovely, atmosphere , lovely staff, 🥃🥦🥣☕🍽

Great food and prompt service we ordered as a party of three for a special outing for a birthday. Using the qr function online food and drinks ordered. I did have to remind the bar staff as we waited over half an hour with no dessert and then went to bar staff about our desserts. Friendly service and great food portion.

After a disappointing first visit The Manager offered us a discount for the next visit. Happy to report that this time the food was excellent and waiting time was minimal despite it being busy.

Haven't had meal here long tune but I remember good food frieandly staff

Food was luke warm and tasteless, was not once asked by staff if our meal was ok and trying to get the attention was impossible ,not many customers so they were not busy burgers were cremated and cardboard dry and staff also did not supply the sauce pot which was advertised as part of meal ,will definately not be returning or recommending

Had food which was lovely and it was fantastic to be able to take our little dog inside and she just slept all the time, a lovely hour out..

Even though they have had a refurbishment decor is nice... food was abit underwhelming... didn't quite get the order right to how you like your steak .

2 stars as the staff were very nice and polite and it looks very nice in there but a low rating as out of 3 different meals they were not good Everything was very overcooked and the fries with the burger were harder than crisps. We didn't have alot of time it was just an after-work meal but I wouldn't return there.

Bekah and Tianna were absolutely wonderful can’t thank them enough for the visit. Great food and great atmosphere!

All in all a good experience. The chicken and bacon salad was a very generous size and attractively presented. Only minus point was the menus were filthy, sticky and covered in food / sauce of some kind...... Yuck 🤢

The food was very nice. The staff made my daughters birthday, that little extra special

We went to the Bumble Bee for my daughter in laws birthday tonight. I have to say the staff were extremely helpful and my steak was perfectly cooked. A very enjoyable night we all enjoyed.

Staff on the till was lovely really accommodating was a lovely choice on the menu and the food was outstanding what an amazing first impression we will certainly come back

Well looked after and food was good, enjoyed

very good staff very polite nominate Dave

Great customer service with very welcoming staff and had an amazing steak made for me exactly how I ordered

Lovely pub! the staff was very welcoming and friendly when arrived. Food was amazing arrived fast and had no problem with it. The service from the staff was fast and they attend to all our needs

The atmosphere, staff, food, and beer were excellent. Value for money because of a discount promotion, bring back 2 for 1, honestly can’t find any fault to our experience. Well done keep up the good work, we will be back

Me and my partner went for a spontaneous lunch at the bumble bee and what a pleasant experience it was! Greeted by the lovely manager Dave and was shown to a table promptly. Ordered food and arrived very promptly. And cooked to perfection! Hats off to the chef and a very enjoyable visit indeed!

What a lovely meal and over all experience, the food was hot and delicious and Ciaran and Meg were amazing and so helpful. We were down from Essex visiting family so it was lovely to find such a great pub/restaurant

5* all around for the amazing meal I had there along with very attentive staff!

Had a great meal with friendly staff. Service was quick and the staff were very attentive. A great day out for a good price.

Great service amazing food, Dave and the team gave us a lovely experience, can’t thank them enough for the hospitality.

Great food and service by dave and the team at the bumblebee. Will visit again

Lovely pub! Ciaran was so nice and polite, made our visit here all the better. Food was amazing and we didn’t wait long at all :)

Staff were all very friendly and helpful. Food was tasty, hot and quickly served.

Amazing experience, very cheap but lovely food. Will be back!

Very dissappointed with our visit yesterday 19th june, had to wait over 30 mins for our meal,staff were lovely but not enough of them!. Told no chips were available only fries, had Gammon which was mainly fat, which was dissappointing, we had enjoyed a drink with meal but would have liked a coffee afterwards,went to order no coffee,machine out of order,so alltogether not an enjoyable lunch,as we go there quite regularly we will need to think about next visit.

Excellent service, amazing staff that always go above and beyond, can’t fault it. I especially love the doggy menu and outdoor area.