Toby in Caerphilly

Drove here to get a takeaway, got sent to the bar to pay and go straight to get my food and was told 30 minute wait, for what exactly ???

Lovely food, four meats to choose from on a Sunday.

Very pleased with service had a lovely time!! Would do it again!!!

Cauliflower cheese is always dried up and you wait ages for your drinks

Went last night to take advantage of the £6 carvery. It was absolutely chockablock waited 35 mins for our table we had booked but understandable. Then another 25 mins for the food que. None of this had bothered me much until they announced no turkey left, you would think offering a promo like that they would be able to cater for everyone with enough food but overall the food was great and fresh.

There was no food there at all only roasties and mainly veg there was no chicken? The smallest and worst carvery I’ve ever been too! Didn’t even manage to eat had a refund straight away absolute rubbish

We are a regular visitor and always enjoy the carvery meal

Fantastic fresh Cavery cooked meal delicious 😋. Icecream dessert very enjoyable.

5* will defo be ordering again!!

Carvery was tasty, tender meats and delicious gravy

Got a carvery takeaway. I understand a takeaway won’t be as nice as eating in but we wanted to eat from home. Unfortunately, all of the food was bland. The gravy was like water, the roasties were pale, the other vegetables were all tasteless and we were given the toughest, fattiest pieces of meat. The slices of ‘beef’ were 95% fat and gristle. I was expecting the option to take our takeaway trays and go to the counter and pick our own food like everyone else. However, I was told that the takeaway carveries are done for you as a set meal. Considering the eat-in carvery and the takeaway carvery is EXACTLY the same price, we should be able to go to the counter and get our own food. This is the only reason we came to the restaurant today. They allow you to get your own food at Cedar Tree Farm in Cardiff and it’s much better! This is sadly the second time we’ve had an awful experience with this Toby. We came for my brother’s birthday a year or two back. We booked a table, we turned up and there was no food left due to the restaurant being busier than expected. I understand sometimes this happens, but if you’re expecting a booking maybe you should prepare enough food. I was hoping that we would have a better experience after the renovation. Sadly, we were disappointed. Waste of £30.

Uncomfortably hot in the restaurant. Long cues and waits. Expensive.

Absolutely brilliant place! Amazing staff, amazing food! Will totally go again :)

Excellent food served by happy & helpful staff

Very freindly staff stunning food and a vwr relaxing place to eat and spend time with family and friends

Food I wouldn't feed to the dogs could put bus window through with how hard roaste was

Didn’t give me the drink to go with the meal

The food was delicious and exceptional, the service we received by Emily was outstanding, she asked me if there were any allergies, I said yes I'm coeliac, and without delay she showed me on the iPad what was available to me. She made our visit much easier, and made our dining experience exceptional.. the only thing I can think of to improve is that all your staff take a leaf out of her page, if they were to do that then your brand would be at the top of everyone's agenda when it comes to a dining experience.

Came back today to Toby Carvery Caerphilly to be amazed by such an incredible remodel, the business looks absolutely impeccable, the food wad incredible, the service was spot on, what an incredible team of people you have here.

Lovely meal. Can't go wrong for the price either!

Food was good the stuffing was very clumpy and needed more time to cook

Living in Scotland I was down for a visit with friends food was great and there were no small portions

Got there early staff very helpful especially Jordan give them 10/10.

Newly refurbished well worth a visit

If I could give minus stars o would, I walked into the place with my 2 daughters, the area where u are greeted had nobody there so I proceeded to the bar, ordered drinks mentioned to the bar person I waa wishing to order food they said ok find a table etc I thdn proceeded to look for a table whete upon the rottweiler of a manageress approached asking if id booked? I explained I hadn't and thete was nobody to check in eith or ask 4 availability , she then gave me a ton of snotty attitude I bot my tongue at this point due to having my daughters I apologised (no idea why?) I went to the area she pointed too I was about to sit where upon she had followed me and then told me I couldn't sit there at this point I just left my drinks snd went to the upper boat! GreT staff great service TOBY CAERPHILLY I EILL NEVER GO BACK ABSOLUTE DISGRACE!

This was my first visit back to toby Caerphilly since it has had its refurbishment and the difference is amazing. The decor is really nice and the new edition of the bar area and function room really makes it. Breakfast as before is still just as good everything you can need and want to fill you right up. Staff are very polite and helpful. Jordan my sever was very welcoming and friendly too. Would highly recommend to any one who wants a good breakfast.

Absolutely amazkng my partner and i go there everyday and the manager jen i think her name was an Absolutely star and her team are amazing would go again and again i choose this carvery place over my own home xx

Amazing food and service thanks for an amazing night

Came in for breakfast the refeb is amazing great lighting and the place looks great

Just had food in Caerphilly, the very little food that was available (even tho u pay before hand then get to the service and everything has run out) but what was available was disgusting couldn’t even force myself to eat it, very expensive for very poor quality food and service, would not be coming back.

35 minutes late no Yorkshire pudding not much meat

Fantastic food come back anytime

No Yorkshire pudding no stuffing although ordered stuffing, watery tasteless gravy

My husband and I arrived, we hadn't booked but it only looked about 1/4 full, we waited at the reception to be booked in/seated but although we stood there for around 10 minutes no one come to see to us although they knew we were waiting there, eventually someone came and showed us to a table and asked what we would like to drink and eat, we gave him our order of what we wanted, then off he went, we sat waiting for around 15 minutes but no drink came so we asked one of the staff who was cleaning a table next to us and he said oh I don't know anything about That and walked away so after waiting a bit longer ( around another 10 minutes ) not knowing really what to do, my husband got up and queued up for our dinner, got back still no drink, so he had to get up and go and get it himself from the bar, what I don't understand is why did the person who showed us to the table ask us what we wanted to eat and drink if they knew we would have to get it all our selves, why didn't they just explain we don't do table service here then we would have known what to do in the first place, also when you go to bar to pay at the end, they ask you what you have had ie for drink and food, as nothing is put down on their system what you have had, so you could say you had less than what you did , the staff although seemed that they didn't know what they were doing seemed nice enough,and food was nice, but all in what a weird set up.

Food average and not a real ale in sight for years. Not great.

I absolutely love it here,beautiful setting ,some great area history, country feel , easily accessible but kinda rural . I can't wait for them to open again as I'm missing the great selection of alcholic & non alcholic drinks , my cups of tea especially ☕️delicious food & scrumptious desserts . Service always great & staff so friendly, attentive & welcoming. Looking forward to see the new refurb & reopening 💯🎊

I absolutely love it here,beautiful setting ,some great area history, country feel , easily accessible but kinda rural . I can't wait for them to open again as I'm missing the great selection of alcholic & non alcholic drinks , my cups of tea especially ☕️delicious food & scrumptious desserts . Service always great & staff so friendly, attentive & welcoming. Looking forward to see the new refurb & reopening 💯🎊

We have never been to this branch, we generally go to Cardiff, but thought it would be a change. Well, we certainly won't be returning. Their was a few items of vegetables that were not pleasant to eat. The cabbage was almost raw, undercooked. The carrots were mushy , overcooked. The cauliflower cheese was mixed, some of the larger florets were hard whilst the smaller florets were watery. Overall the meal wasn't very hot and disappointing. I only had turkey, which was lovely, melt in the mouth. My guest had beef which was lovely, although fatty. The gravy was lovely. My wine was awful, flat. Tasted cheap although a premium price. Beer was lovely. A dark environment with poor lighting in our area. Lovely facilities. Pleasent staff. Our overall experience was disappointing.

Used to be a good place but it has changed and not for the better. No largar, no mince sauce, no mustard, changed the recipe on the Mac and cheese(not good) and when it's too busy will refuse to serve king size and no ice cream for sundays

The uber man picked up my order and the bag broke all inside his delivery bag an im unable to eat it now due to this, im very unhappy as this just cost me 7.99, they packed the bag so much it broke!!!

Service was great. But food wasn't the best. The gravy was like water. Cauliflower cheese was very dry. Wouldn't rush back there

Carvery was good service was.good

Great place. Friendly atmosphere. Staff are very friendly. Does get busy at peak times so best to book.

On my first visit here I was overcharged by nearly £8 1 mid week carvery and then charged for 2 Sunday carverys

Issues with takeaway carvery were sorted immediately. Manager and staff were very friendly and polite. Thank you

Everything on the breakfast was piled and soggy. Nowhere near as good as actually eating at Toby.

Really happy with food, service and delivery. Thank you

Food was beautiful. Waitress was nice but gave the wrong deal so had to pay more than advertised

A very pleasant place for a very nice carvery

Staff are very friendly and helpfull manager is fantastic, really nice atmosphere food is great I would highly recommend 👍👍

Food ok. Restaurant unbearably hot. Had to leave as soon as meal was done - so unpleasant. Only 23 degrees outside.

The staff here is what makes this my go too place for a carvey. Really friendly staff who make you feel super welcome. With the new refurbishment coming up i cant wait too see the new layout and how that will elevate the dining experience.

Lovely food with excellent service.

The best carvery by far !!! Great service too even though there was a large group of us the staff still had time for us even though the restaurant was packed . Never disappoints the food was excellent .

First time today at toby carvery, service from when we first walked in was top notch and very welcoming, lovely atmosphere in there nice and chilled, 3 standard dinners plus 3 drinks come to around £50 which wasn't to bad , the food was really tasty and big portions

Wasn't sure what to expect, turned out we had a really good night. Service was good even though it was really busy.

You cant beat a good carvery. Gammon always being my go too. But what makes this place so great is the staff, they were so friendly and welcoming throughout and couldnt do enough for us. You cant go wrong for the price either, well worth a visit!!

Took my elderly parents for a meal here, staff went above and beyond to accommodate our needs and made our experience unforgettable. We always recommend to our friends and family as a great place to eat out.

We are regular customers here all year round there’s plenty of parking available and as always we receive friendly great service always with a smile. The food is absolutely delicious! We prefer this branch and often travel from Cardiff, despite having other branches where we live! Look forward to visiting again soon!

Fantastic service from start to finish. Food was hot and delicious, will definitely be back

Excellent service staff always go over & above. 276-280 Stephanie Williams

Great service, amazing staff. Lovely food. Melony Gunter 51=55

Great service, lovely staff, great food

Amazing staff and great service and food 46-50 Helen

My first time dining here and probably the last. Waited a full 5 minutes at the entrance reception desk with other people before any member of staff appeared. Once seated another long wait before a drink or food order was taken. Really poor staff service and nobody seemed interested in offering a good service. The food was poor, the beef was very fatty and potatoes and veg were lukewarm. The desert was also dry and not very hot. A very poor experience overall.

Big queue for food. Meat nice, good choice. Mashed potato full of lumps other veg ok. So hot in there last Sunday, no air-conditioning and pub full. £3.55 for sml bottle coke and £3.60 for sml bottle 7up. Rip off. Wont go again

Good service, lovely food. Helpful staff. Would just comment that when they ask what to drink, just say they bring the glasses empt. So, I'm not sure why they ask if you're having pepsi, etc

Meal was very poor quality and value for money. Very disappointed, a lot was wasted

It was quite dirty loud and dark. The food was average. Don't really recommend

honestly worst breakfast I've ever had, just a swimming soup of tomatoes and beans with undercooked sausage bacon that's still oinking and eggs that should have been fried but may as well been fertilised. definitely won't be ordering again, quality over the course of 3 months has gone from okay to seen better food cooked in a child's play kitchen

been struggling with the quality of the breakfast the last few weekends . but today is the last straw. sausages looked boiled not fried . bacon looked like it was taken straight out of the packet and thrown in. ash browns where so soggy was pointless trying to pick them up with a fork needed a spoon. and everything was swimming in bean and tomato juice total car crash of a breakfast least if the car was on fire the food would have been cooked !

Visited Caerphilly Toby many times, but last night will be my last. Greeted by a girl that was in gym tights, waited an age for drinks, to be given a warm bottle of beer. No beef available at the carvery and the floor had not been cleaned for sometime around the veg. Very slippery under foot. Dessert was given to me with a dirty spoon and to top it off, the bill was completely wrong. Add to that, staff talking to eachother across the restaurant and a young waiter being reprimanded in front of customers. Never going back...

I ordered a Carvery for One, it was missing the Gammon i selected and no Yorkshire Pudding.

So overpriced for the food not enough selection of the vegetables

Perfect hand-off. Food a little cold but nothing a microwave can't fix. Thanks

Lovely food, surpurb service and friendly atmosphere.

Great service from all staff Carvery had a good variety to choose from. meat was lovely and good quality will definately come back

Went for a last minute roast on the way home from cardiff. Our server was the ever so lovely Aaron. He’s a really good representative for toby with his friendly warmth and general demeanour . Food was so tasty. Absolutely delightful. Will return.

Great food, great service. What can you say you get exactly what It says on the tin toby carvery 10 out of 10.

food arrived cold, poor selection of veg and no option for cranberry or mint sauce etc.

We went to have lunch with the £6 for over 60's. The t&c's say up to 6 people on 1 table. The staff advised the table next to us and then us that you can only have 1 person for £6 and the others pay full price. She was asked to get a manager but she said that no one can change it. She suggested paying separately to get the deal... We didn't want to wait so paid for the 2 of us with only 1 getting the deal and the other at full price. We have the receipt

Food was average - no high expectations. The roast potatoes tasted as though they had been sat under a heat lamp for a few hours. Order was missing dessert item that cost £6.

For the price and quality some food was got some Luke warm some cold wouldn’t order again saying that they are only down the road. Very disappointed

Came over to wales for the weekend and visited the toby carvery! jenna was our waitress and was lovely and accommodating. would certainly come here again!

We had a lovely fsmily meal here. The food was really good snd there was alot for what we eat. My daughter especially loved the ice cream. Our server Jess was vert attentive and nothing was to much trouble. 771-775

Nice carvery and always at a low price. Chris our server was a top bloke and very friendly and helpful. Raffle number 776,777,778,779,780

Food could've been warmer but I never expect amazing food from these carveries

food was lovely jenna was very welcoming

Food was immaculate and jenna was so welcoming and kind overall will be visiting again in the near future. 676-680

Decided to pop into Toby today, what a lovely welcome from the gm Jen nothing was to much to ask for, couldn't decide on a pudding and was recommended a lemon sponge and custard was so nice I nearly had a second one will definitely be back thanks guys

Amazing food as usual! Service brilliant. Staff really friendly and a lovely family evening out. Recommend the roast as it’s a family favourite of ours and desserts never miss

Great service, friendly staff! One of the better Toby carvery’s I’ve been to. Food was fresh, would definitely recommend

Absolutely lovely and delivered early xx

Fantastic service from Jenifer will defo return 976 to 980

Amazing service from Jennifer today, always gives us an amazing welcome. Raffle no 956 - 960

Always a family favourite. Great food and no hanging around.

Leah was very professional and welcoming xx will definitely return x 866 - 870

Toby Carvery can always be a bit hit and miss. But the best food I've had at one in a long while

The food quality was awful!! They was a lump of fat instead of beef absolutely disgusting straight in the bin.

missing items off "meal deal" 2nd time in a row