Toby in Caerphilly

Haven’t been to Toby carvery for a while because the last time I visited one in Newport, I was very disappointed But this was a really good experience With superb customer service and really good value for money food

Have always had a really tasty meal but lately I've noticed a change in their stuffing, I don't know if they've gone to a cheaper brand but it's definitely not as nice as it used to be? But with out the stuffing I still have a really lovely meal, I would recommend the Toby Carvery to everyone 😁

Great piping hot meal. The lady carving the meat worked extremely hard definitely a credit to you! Thank you

Lovely food and plenty of choice!! Staff really friendly. Definitely recommend

Food was fantastic and plenty of room 👍🍻

Visited many different Toby Carvery along the south. This was one of the better meals we received on a weekend. Lamb cooked perfectly and all the food looked appetising although I refrained myself and enjoyed what I had ordered.

One of the best carvery’s around

There is a ramp as you are going to the bar o ⚠️ so Be careful

It's a Toby carvery, with the queue system, for the price about 11 pounds on a week day and up to 15 for Sunday it isn't too bad at all. Options of pork, gammon, turkey and beef. If you as for the gammon and beef you get more gammon, I paid for the xl and he just gave 2 sausages and wouldn't give me a bit more beef which is why I took a star down, cauliflower cheese didn't have much cheese, Yorkshire puddings big but dry again. Vegetables was overcooked, the carrots were so soft it melted in ones mouth not in a good way. Potato's roasted but not crispy. I mean for cost not bad but the food could be a bit better. Beef was good but not a lot, gammon is well gammon salty and a bit dry. It did get busy on a Friday lunch time and some people did go back for more vegetables. It's not bad, just wish the vegetables weren't so over cooked to death and there was cheese on the cauliflower and cheese. Maybe next time I will just ask for beef see if they give me more. Shame the Yorkshires look amazing but are so dry.

All you can eat breakfast can’t go wrong

To be fair. I put a Negative review on here before.. went for food...the place looks amazing. The food was really good. I do wish they had more Vegan Options. Hopefully this is something they could add

Haven’t been in a while, staff are welcoming and friendly alway a good roast

Came here today and was very pleased with my experience! Staff were super polite and extremely welcoming! Would highly recommend this establishment to family and friends

Lovely as always, breakfast is such good value for money

Amazing food, great staff, really friendly carver, perfect service 10/10 would recommend, will return to this beautiful restaurant

Very friendly staff yummy food very nice location will definitely be going back would highly recommend the beef and the roast potatoes

Very nice location food was very tasty super friendly staff will definitely be going back in the future

Delicious food, fast service, amazing and friendly staff, loved it and would recommend

I love a toby carvery. You can't beat it. Caerphilly is so cosy too. 🥰 it's a must if you want a cooked dinner.

Please thank all the staff, as I always have a pleasant day when I have a Toby's, very friendly in Caerphilly and pleasant, they do a wonderful job, thank you all

Visited with my husband on a Monday morning. The breakfast was fabulous! Everything was delicious and the stuff were very helpful. 100% recommend 😍

I had a lovely time there this week, amazing service they were really quick and efficient, and their manager was lovely also, would definitely go again

Was waiting 20 minutes on the hot counter for beans, bacon and eggs. It was 9am so basically prime time for breakfast. I thought you mightve just batch cooked these to eradicate this happening.

Friendly staff lovely outdoor area good parking

Went on a Sunday so more expensive Very overpriced for the standard of food Meat cuts were grisstle and fat which were not edible so paid all that for veg and potato basically Won't be returning there Lesson learnt Only good point were waiters were very polite and efficient

Excellent service with dinner also to suit coeliac members

I ordered online and spent £30 just for about £8-£10 with of items not to arrive. Never write reviews but this is really poor service.

Food could of been hotter and need more staff server manager was running his butt off

Enjoyed a lovely Easter Sunday carvery.

Massively overpriced food. Vegetables looked uninviting and dry. Meat was chewy. Save your money and cook your own dinner at home. I paid £30 for one large adult and a child's meal with one drink. I can cook a dinner and feed 5-6 people for that amount. Plus it would be of better quality.

Staff seem to forget their serving you and leave you waiting and having to look for staff to ask for things. Beef was disgustingly chewy, nearly chocked. Then there was an issue with giving an autistic child an extra plate and stating we would have to be charged for another dinner. We asked how much the kids dessert was and they informed us it comes in with the deal of the £1. So we ordered all the children desserts to be told we had to pay extra. Won’t be coming to this toby carvery again. Toilets were absolutely stinking with uirine on the floor.

My first Toby carvery. Will definitely be trying again. Thank you

Always fab food & staff service, was soooo disappointed when I asked for a table for one, was expected to sit at the table that is virtually in your reception area???? I suggest you consider literally taking that table away from its current location.

Staff very polite and helpful goes out of the way to help I would recommend Toby carvery Caerphilly

Great atmosphere and food, highly recommend this Toby carvery.

We were one of the last booking so had run out of some meat but plenty of veg really nice gravy but run out of pudding so plz book early not pub fault but food great

Great food ,such good value for money, staff are fab too

Deliver driver was waiting for 45 minutes at the restaurant for the order to be prepared. Roast dinners were delivered without any roast potatoes which is key part of a roast

brilliant service and the dinners are amazing, thank you

Much nicer place to eat since the refit. Staff going the extra mile dispite being super busy.

quite disappointed 2 slithers of meat and only green thing on my plate are peas! only other veg is cauliflower and carrots no brocoli, parsnips,cabbage cauliflower cheese.. delivery time kept changing even though I'm 3 mins drive away it took over an hour

Stopped by for some cover from the rain and the staff were super welcoming and they created a very friendly atmosphere. I can't thank Aled enough, their service was incredible and they went the extra mile to ensure I had an enjoyable experience. I will definitely be returning

Sunday dinner for mothers day absolutely disgusting beef was all fat no edible meat just fat and that was on all 4 dinners poor amount of food for the money WILL NOT be eating here ever again.

We didn't even make it in the door. There was a massive que. We even booked a table as did everyone in front of use. My husband asked how long it would be, to be told I dont know. What is the point of booking a table, when you can't sit down in time. Very disappointed in Toby.

I had to drive 3 miles to meet the driver as he refused to bring my food as he refused to bring it to my adress as the sat nav took him to the wrong place im absolutely tamping this isnt the first time either absolute joke

Every member of staff had great customer service skills , the carver was especially polite .

Lovely breakfast. Beautifully cooked and presented. Great value which includes bottomless coffee/tea. Plenty of room, no need to book. Been about 10 times now over the last 6 months, it's becoming our regular. Great place to meet up with mates over a great breakfast

It was nice, carm not too busy The food was nice. And plenty of it. And the service was good so thank you

Lovely food and wonderful staff, every time

We go to Toby carvery quite often, perhaps once or twice every other month on this occasion, I found the veg quite hard and the vegetarian gravy was like water tasty but like water. I would normally give them full marks, but for this I've cut back one mark

Popped in to have a cheeky breakfast today. Although it was a little busy it was nice to see that the breakfast choice was nice and full. Breakfast was really tasty and the staff were pleasant and helpful as usually. Would always recommend

Weve ordered the breakfast twice the same size and not had the right amount of sausage and bacon as stated in the description, once is an accident twice seems like theres an error somewhere

Beautifully presented. Great communication from the Toby Carvery staff. Extremely happy and will order again. Thank you ☺️

Awful experience Popped in for a breakfast which is usually fantastic and great value Unfortunately the toaster had just stopped working Nobody’s fault but highly annoying nonetheless When highlighted to staff she did offer a refund but was extremely rude by muttering under her breath ‘what’s wrong with people today’ (which she probably didn’t realise I heard) Not professional and added to my annoyance It’s for that comment alone I’m giving a 1 and will not be returning

The staff are efficient and attentive, food continuously replenished. Internally much improved since the upgrade, would recommend to others.

Hot and fairly tasty Sunday carvery. Lamb a littke fatty / chewy but beef lovely. Lovely selection and piping hot which is always top score for me as I eat verrrryyy slow!

Superb breakfast. I met a colleague here for a business Breakfast where I was delighted to learn the breakfast option is just an all you can eat/drink buffet. We both had our own version of a full English and as much coffee as we could. And no wait, brilliant.

I’ve eaten at this restaurant for years and always had a great experience, great food and friendly staff. On Sunday 09 Mar 25 - 1pm I experienced what I can only describe as abuse from a member of the carvery team (shortish lady, short dark hair, English accent - let’s make it clear who this is!) she made me feel very small in front of the other diners whilst proceeding to shout at me. I asked if she wouldn’t mind trimming the fat off the beef and she went ballistic shouting ‘I’m not here to be spoken to like that’. Threw a load of tongs around and barked at me not to touch meat and then tongs. This was absolutely disgusting tone, the woman is mad to say the least! It turned out other diners had the same experience. The management delt with the issue in right way and the meal was free. I hope she’s advised not speak to this way to customers in future. An upsetting experience all in all that went way beyond poor service. No issues with the food.

Very popular. Lovely Sunday roast.

No Yorkshire puddings it was freezing cold and cauliflower was rock solid and no cheese so you can’t call it cauliflower cheese

The food hear is hot+delicous, Everything is cooked to perfection. The staff are extremly hard workers+extremly polie+friendly. Love the place.

Food is always so lovely! I always book as it's usually busy, which is always a good sign of somewhere nice to eat. Service is super quick, carvery food is absolutely delish!!! 😋

The mash was bland and so was the cauliflower cheese and roasties but overall it was really good and the refill on certain drinks came free was also overall fantastic I recommend but I would say add seasoning to your mash

Enjoyed but had the ultimate and had no pigs in blankets

SLOW, especially considering they weren't that busy

Came with stuffing when asked for none, and was all broken up so affected the whole dinners. Was all squashed in so peas were basically in the mash. Half of it was mash. Beef was basically fat. Turkey and roasties were nice.

Unhappy missing items after spending £50 this is unacceptable.

friendly delivery man, food was lovely but the beef was too fatty and tough. my dog enjoyed it though.

Myself and a friend visit regularly to the Caerphilly Toby. Credit to the staff there!! Especially Joshua Cole for his friendly greeting, Arran Watkins for his hard work in Keeping the vegetables going even when there is a rude customer he is always apologetically resolving any questions or issues with a smile, Nina Sparey for her politeness at the bar and Holly Jones for her table manners and politeness. You have a fantastic team there!!!!

From the moment I walked in to this restaurant, I can honestly say, it was the most welcoming place that I have ever eaten at. The staff are absolutely wonderful, nothing was too much trouble, whatever I asked for. The service is brilliant, didn't have to wait long in the queue to be served either, the food was amazing , lovely and hot, and cooked to perfection ☺️I have to say, all the staff are a credit to their manager, who must be so proud. I would recommend eating here 100% . Thank you for such an enjoyable experience. 🙂

only received half my order and the half that did arrive was Stone cold.

Brilliant food Brilliant service Can't do enough for you they go over and above to make your time here great...........

Received a different tables bill Sausages with king size was never received “Chef said bring them over in two minutes” As stated above overcharged and wasn’t willing to wait for a manager to receive refund A half hearted apology Other table obviously had the cheaper bill. Dissatisfied always 9 / 10 out of ten really showed poor customer service skills Sunday and should be compensated

A lovely meal was ruined by finding half way through my wine black bits at the bottom of my glass. I only noticed when I felt a bit in mouth. I was upset that the bar staff blamed me for something dropping in it. We were sat away from other people ,don't smoke so wasn't tobacco as they suggested. It could of been handled alot better

Incredible food, super tasty, friendly manager seated us, tall lady very polite and helpful and explained things perfectly. Never been here until now. Can't wait to come back. Only bad point was car park super busy but hey, it's Sunday, and goes to show how popular this place really is! Server jordan was fantastic

Cauliflower cheese is always dried up and you wait ages for your drinks

Never had a bad meal Staff very pleasant and helpful.

Wonderful food with lovely and helpful staff 5 stars

Missing : Stuffing, Dauphinoise Potatoes. The meal is just a load of mash on top of cabbage & peas and turkey !

Best carvery around! Travel from bridgend because its tastier than others. Desserts were super! Staff amazing. Jen was attentive and helpful. Service from "lee" incredible. Would highly recommend for tastiest food around. Thank you

They make a Delicious mid week carvery at a decent price (especially with app discount!) They could use more staff though...

Meal was delicious but o how wish all the veg and gravy were hot,they need a microwave so people can heat up their meal,

Two of three gravies spilled in the bag, which I can ultimately forgive since we had a jar of instant to hand, but I cannot forgive the lack of Yorkshire puddings. Three carveries and not a single Yorkie in sight. Disappointing! The experience has frankly left me distraught and questioning whether I can ever chance placing an order with Toby ever again. Crying emoji.

Went on a busy Sunday so the food was being cooked fresh. 5 meat options. Highly recommend the lamb. Service was a bit slow but the waiting staff were lovely.

A nice meal but very disappointed with the amount of meat given. Very very much disappointed with the refillable drink poor choice of drinks..

Unable to add notes what I didnt want with the meal. try to call them direct on more than 4 occasions. left a voicemail however still not actioned. Very disappointed.

Best dinner I've had since my nan was alive. Girl seeing was nice to 😜

Great food always hot and good quality

I was disgusted to be made to feel like a second class citizen because I had a service dog with me. I could go into the restaurant with a guide dog for the blind, but because I have severe mental health issues my service dog was discriminated against. The food was lovely however, as nice as the staff were this is still discrimination and I will have to reconsider whether I will return. Extremely disappointed and disgusted in this era of BEEEEE KIND!!! Ammendment........... On behalf of myself and my family I feel I need to clarify our visit and try to alleviate any distress caused. I am still not impressed with Toby. However, that was Toby and their policies. I personally can't believe they can distinguish between service dogs. This is NOT RIGHT! But.......... I must thank Jen who did look after us, and the food was very nice. I totally understand that you are an employee and have to follow the rules. Sadly the discrimination between dogs ( not on a personal level) does not sit right and left me very anxious and distressed.

Lunchtime mid week Carvery for two people at a very reasonable cost

Ordered 10.30 0n Just Eat Website..Time of delivery changed 3 times,during delivery.

Incompetent driver could not find us! I stood outside in the cold for ages but he did not get anywhere near our address. Gave up and cancelled order in the end. I've put 30 minutes late but it did not arrive. No refund yet. Really annoyed.

Absolutely awful no turkey no Yorkshire pudding fatty beef and lamb roast potatoes under done no service crap my family will never go again

This place is dirty and doesn’t have menu items. The carvery is a mess and dirty. Not impressed chef said he has things and staff said no. Try somewhere else.

food was cold when arrived. items missing and the gravy was like water. worst carvery we've ever tasted. ordered for adults and children and even the children complained how terrible it tasted

Very good meal, great service at excellent price

Nice place just a standard as they come. Wouldn't say it was the best one I've been too, as some food was under cooked and tasted bland. It's very busy here was queuing for 30 mins and had to wait for stuffing wouldn't say it's terrible place, but certainly had better. Price was okay think it was £40 for 3 adults. Parking was abit of a nightmare and spaces between cars was bad. Service was great staff where on top of it and everything went alright.

Refurbished nice but need to improve on the food

Friendly and polite, helpful staff. Our carvery was cooked to perfection with an ample slice of cheesecake to follow. I was particularly pleased to see the homemade wonky yorkshire puds. Much better than the branded ones. No negative comments to write about. We will visit again.

Went for the half price carvery offer and we clearly weren't alone with that idea! The pub itself is clean and tidy and benefits from a bit of refurbishment last year. Tables well cleaned and laid, service very friendly and efficient. Carvery was busy, but running smoothly so not too long a wait and a decent portion of meat before you create your own vegetable mountain smothered carefully in gravy that you have to carefully manoeuvre back to your table. Roast potatoes are good, gravy is good and a decent selection of vegetables. The beef was a bit chewy and the standard issue knife isn't up to the job of cutting it TBH. It's a good roast dinner and plenty of it, when on offer it's really good value and the pub itself makes it a pleasant place to eat.