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4.2

Based on 1.812 opinions finded in 2 websites

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Nº 169 in 380 in Caerphilly

Nº 34 of 67 British in Caerphilly

CUSTOMERS TALK ABOUT DISHES WITH..chickengarlicladymeatsteakonionroastcheesebeautifulsaladcookedpiefishcurryold

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Beautiful Sunday lunch.... faultless in every way. Tasty toasties, generous portions of meat. So delicious! Will definitely return for more.

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FroggirlSouthWales . 2024-12-15

MORE AT TripAdvisor

Out the way a bit, But worth the Journey a Traditional Pub Lovely Food...Nice Cat

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Chop Stix . 2024-12-15

MORE AT Google

Such a shame that bar staff ruined our visit here yesterday. The tall, thin barmaid was expressionless and unwelcoming upon our walking into the premises. There was no “good afternoon” or “what can I get you” She just stared at my husband until my husband said “can I get two pints of lager please?” Very awkward indeed 🤦‍♀️ Other bar staff walking around cleaning tables & serving food were the same. Not a smile on their faces….If people don’t like their jobs why do they stay there? What was once was a good, cosy, hospitable pub is long gone

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Miss Williams . 2024-12-15

MORE AT TripAdvisor

Lovely family meal for 10, staff polite and welcoming… food delicious… thanks

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Rebecca W . 2024-12-01

MORE AT Google

Perfect in every way n the food was to die for, we will definitely be going bk

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Lannah Zamora . 2024-11-25

MORE AT Google

What a lovely experience we had at the pub. We were a large party of 20 with children mixed in. The team at the pub were very accommodating and the food was absolutely fantastic. Thank you all.

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Marie S . 2024-11-17

MORE AT TripAdvisor

The food was lovely, especially the cauliflower cheese. However we waited an hour for it to be served, not ideal, there was no explanation. I understand they were busy, but don't take bookings if you can't deliver the service.

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Helen E . 2024-11-11

MORE AT TripAdvisor

Great place and we took the dog

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Alan Jones . 2024-10-26

MORE AT Google

Good Standard menu plus specials were available. I ordered my steak medium but it was well done (didn't complain as we were being taken out). Needs a bigger dessert selection!

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Jude Seddon . 2024-10-19

MORE AT Google

Popped in for some food with my wife and daughter and met my brother and mother here. The food was beautiful the staff were really friendly and welcoming, there is a nice menu and reasonably priced dishes. The girls enjoyed a couple of bottles of Malbec. Five people eat with drinks for £115.00. There is a large off-road carpark with disabled bays. I ordered the farmers' plate, and they all had the curry rice n chips half n half. We will be calling again. They have offers on certain nights. 20% off night amongst them. Well, it's worth a visit if you're in the area of caerphilly, tucked away just on the side of caerphilly mountain heading towards Tongwylias, passing the enternce of caerphilly castle.

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Gareth Griffiths . 2024-10-16

MORE AT Google

Great pub! Absolutely delicious Sunday lunch, great portion size, really tasty food, and friendly staff - would thoroughly recommend! Thank you, we will be back.

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Ewan Elliott . 2024-10-14

MORE AT Google

Really friendly staff, great service and fantastic food. Great bonus that we could also take our dogs into the pub. Highly recommend.

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Michael . 2024-10-09

MORE AT TripAdvisor

Great country location, with friendly, welcoming staff and a reasonable selection of vegetarian options. Dog friendly.

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Clint . 2024-09-24

MORE AT TripAdvisor

Haven't been for a few years was always a place to visit on my travels but my last visit I waited at the bar to buy drinks 3 staff came and went not one acknowledged me and said anything to let me know that they would soon return I waited a while and finally gave up obviously they didn't need my money 🤔so decided to go Gwaelo dy Garth where they were more accommodating 😎

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Steve Rammer Rhodes . 2024-09-22

MORE AT Google

We booked for 11 and had 3 extra turn to which the staff easily accommodated and brought all food out at the same time. I can not thank the staff enough for making the evening special for my son and fathers birthday in particular Tarin and Leia who were amazing. We will definitely visit again and will recommend to all our friends and family.....if I could give 6 stars to Tarin and Leia I would. Thank you to all at the Black Cock this evening.

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Craig S . 2024-09-19

MORE AT TripAdvisor

Had a really lovely meal hear. Food was delicious and service was great, I will be visiting again.

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Aaron Sull . 2024-08-31

MORE AT Google

Basic pub food. A lot of chips.

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Ruth Morgan . 2024-08-28

MORE AT Google

Lovely meal, well cooked, good portions and excellent service.

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Wendy Brown . 2024-08-16

MORE AT Google

Great meal , Great staff. Thank you

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richard hall . 2024-08-13

MORE AT Google

Wonderful food and staff that are very welcoming and accommodating. The Sunday lunch is like home from home and I highly recommend the lamb with extra Yorkshire puds and cauliflower cheese. Beautiful dinner and an empty plate at the end.

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Kevin A . 2024-08-11

MORE AT TripAdvisor

The Sunday lunch here was fantastic. All of the lunch was great but especially the meats were delicious, carrots amazing as was the cauliflower cheese. As much gravy as we wanted. Really busy but the waiting staff were really attentive. Will be back and have already recommended to friends.

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Laura S . 2024-08-11

MORE AT TripAdvisor

An oasis! Beautiful peaceful garden, delicious food, very nice staff. Nice play area for kids. A really great pub, I had a very pleasant afternoon there.

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Hattie French . 2024-08-10

MORE AT Google

great location with lots of different pairs on offer, great walking from the pup

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Alastair Rayment . 2024-08-04

MORE AT Google

Just had lunch here. Breaded mushrooms to start both my wife and myself, badly overcooked. Main, I had Thai fish cakes, overcooked, chips, overcooked. My wife ordered ham, egg and chips, she was served gammon , egg and chips, gammon was dry, tough and overcooked, the chips were overcooked so badly I asked the waitress, why would anyone plate up food that looked so bad to serve to customers. I ate here 3 months ago and the food was super which leaves me to ask who delivers up 4 meals in one sitting that bad. No return I'm afraid.

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martin witherall . 2024-08-01

MORE AT Google

Decent roadside restaurant. Bar service, not too long a wait. Good value for money. The food isn't too bad but the fries in our meals were undercooked and a little greasy. Burger with peanut butter, very heavy to eat. The setting is quite pretty.

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Joachim Tapia-Almosnino . 2024-07-27

MORE AT Google

Lovely pub out of town great service friendly staff ample parking

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The Welsh Wanderer . 2024-07-15

MORE AT Google

We visited in a rather large group recently to an evening meal. It important to note that no fault can be found with the food, we tried various starters, mains, sides and desserts and they were all incredibly good. If it was just for the food, we’d be back in a heartbeat. Unfortunately, the kitchen team are let down heavily by a front of house team that are ultimately quite rude. We overheard chat asking between staff about our table, facial expressions suggested that there were countless other places they’d have rather been and the swearing amongst staff in front of customers leaves something to be desired. It’s a shame really given how good the food is, however, we won’t be in a rush to return.

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Sebastian Brooks . 2024-07-09

MORE AT Google

Came up for Sunday lunch yesterday with a friend and it was absolutely lush. We both had mixed meats, veg was lovely (especially the swede and cauli cheese - to die for!) and plenty of gravy. Can’t get a better dinner anywhere else in Caerphilly. Very reasonably priced. Front of house staff couldn’t do enough for us. Thanks again will be back!!

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Amy B . 2024-07-08

MORE AT TripAdvisor

Good food and reasonably priced. Came in on a Wednesday and got a free bottle of wine (one bottle with every two main meals).

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Leeanne Edwards . 2024-06-10

MORE AT Google

Lovely little pub to stop in for food. They stop serving at 2.30 then kitchen is open again in the evening I’m presuming. The food option were varied, up to date & really delicious food. Would return and recommend

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Evie B . 2024-05-26

MORE AT Google

First time visit to the Black Cock . It was a lovely evening when we visited . Very busy outside seating area . We had pre booked the inside area . Good variety of food some more unusual food available from the grill . Friendly staff , plenty of parking . Fair pricing . Worth a visit

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Janet D . 2024-05-24

MORE AT TripAdvisor

Very slow to deliver food. Which was odd as sunday roast so would need to be prepared before hand. Rab out of condiment. Staff were all nice - just very slow to deliver food

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Andrew McGregor . 2024-05-20

MORE AT Google

Fab food great staff lovely outside area for children

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Patricia Troake . 2024-05-19

MORE AT Google

Only popped in for a drink but staff lovely and the food others had looked fab!

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Lisa Jones . 2024-05-11

MORE AT Google

A busy bank holiday but the staff coped will with the masses. Food ...steak and ale pie with cheesy mash was very good.

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David . 2024-05-07

MORE AT Google

This pub is a gem, family meal this evening was super. Ģppd menu and atmosphere would definitely recommend

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Stewart Foster . 2024-05-06

MORE AT Google

Turned up to have a meal. Restaurant had 3 tables full. Told. No walk in bookings. So we took our business elsewhere. Not a great business model in this climate!!

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Mewwitch71 . 2024-05-06

MORE AT TripAdvisor

From Birmingham to Cardiff to see Bruce Called in here as my husband has eaten with you before and recommended the food. Despite being busy staff made space for us and it was the best roast beef I've had in a long time. Thankyou to everyone involved in making our visit great. 🙏

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HELEN MCBRIDE . 2024-05-05

MORE AT Google

Great service from start to the end. Food was really tasty. Relaxed atmosphere.

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Helder Martins . 2024-05-03

MORE AT Google

Great food , great service , thankyou , we will be back .

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Roger Clarke . 2024-04-25

MORE AT Google

Had lunch here and it was excellent.

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andrew jenkins . 2024-04-24

MORE AT Google

Food very good. Closes quite early if you only want a drink.

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mal harrison . 2024-04-15

MORE AT Google

Just had a very tasty Beef Sunday roast here and I couldn’t fault anything about it. Everything was cooked to perfection and the gravy was so tasty too. Had a strawberry cheesecake for desert which was also delicious. The service was excellent and everyone was really friendly. Think this is my new favourite place for a Sunday roast 🤤. Highly recommended!

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Gemma Wilson . 2024-04-14

MORE AT Google

Always a great atmosphere and the food is always great

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adam mills . 2024-04-02

MORE AT Google

Best Sunday lunch going! The lovely girls that served us were so welcoming and kind. Thank you all so much. We will see you again next Sunday

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Rachiebaby . 2024-03-31

MORE AT Google

Lovely cosy pub with a funny name

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richard bale . 2024-03-25

MORE AT Google

Booked in a large group for my Mothers birthday, nice food and great service, staff were very helpful.

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Dean . 2024-03-23

MORE AT Google

first off mothers day menu changed without warning which shouldnt be allowed the roast was bland turkey was bland and tasted watered down brisket tasted over cooked and watered down like these 2 meats was left ages and moisture to them the chicken was dry and bland only the was nice and had flavour was the chicken skin, carrots, roasties and gravy and best thing was dessert also diapointed that no normal coke on tap only over priced bottles so ended up paying over priced for a bottle of cider at £5.05 i was shocked when i seen that price on bill also hair was on 1 on the cheese cakes which they replaced and gave it for free last time tub to take food home was greasy and dirty it had like dirty water or something in them

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Mystiicc . 2024-03-12

MORE AT TripAdvisor

Updating my review after visiting again recently, friendly staff, food was excellent, great portions.

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Joss Ingram . 2024-03-12

MORE AT Google

Popped in here with our little lab puppy after a nice forest walk - most loveliest pub I have ever been to! Everyone was so welcoming, service was incredible and the food was really nice. We are definitely coming back again!!

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Keirachuter21 . 2024-02-28

MORE AT TripAdvisor

Absolutely lush, me and my boyfriend visited castle coch and had lunch/early dinner at the inn after, we had the haddock/chips and chicken/cranberry burger followed by cheesecake and the best sticky toffee pudding ever. They were very busy but worked as a great team and their manager could not do enough for us or the people around us. Great beer, great service, great food and atmosphere. They even gave us a free beer from another customer changing their mind! 10/10 would recomend.

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Harriet R . 2024-02-17

MORE AT TripAdvisor

Lush Sunday lunch, great service, but be sure to book as it gets really busy.

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Miche . 2024-02-14

MORE AT Google

Wonderful dinner on Sunday. The mashed swede and cabbage are gorgeous and the meat was cooked to perfection. I hadn't had a Sunday lunch here for years before Covid. I will be returning very soon. Staff were fab considering how busy it was. I would recommend booking 😉

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Anne marie Davies . 2024-02-13

MORE AT Google

We booked for 3pm for a Sunday roast. The dinner was fantastic especially the veg we had mashed swede and cabbage which is my absolute favorite also peas and carrots(note to staff,please keep the swede and cabbage it's gorgeous)I had mixed meats and all the meats were cooked to perfection. Beautiful gravy. We will definitely be back ❤

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annemariedS5163IP . 2024-02-12

MORE AT TripAdvisor

Good lunch food friendly service and love the country background music

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mike heath . 2024-02-06

MORE AT Google

We all had a lovely meal we all had different meals and every meal was really nice it all came out hot and the staff were friendly and helpful will definitely recommend to friends and family

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Sandra Hughes . 2024-02-05

MORE AT Google

Great food a lovely pint and outstanding service from Pippa, Sarah and my absolute favourite Gina …………………………………………………..,.,,,..,,,,..,..,,.,,.,

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Dale S . 2024-01-26

MORE AT TripAdvisor

Lovely pub, stopped at after a good walk. The food was great and the beer.

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Dan Davies . 2024-01-20

MORE AT Google

We were passing a couple of weekends ago and decided to call in for drinks. The pub was very busy with most tables occupied by diners. Firstly, having ordered my drink, the barman nearly dropped my pint all over me, catching the top of a tap when handing it to me, some of which did land on my coat. Whilst he did apologise, for some reason he also found it slightly amusing... Secondly, we managed to find a large table close by the entrance door and sat down to enjoy our drinks. Some 15 minutes later a waitress approached us to say the table was reserved and asked us to move. There was nothing on the table to say the table was reserved and our only option was to sit by the empty fireplace, sitting upon seats that had been climbed upon by a couple of little darlings, whose parents did absolutely nothing to stop them, neither did any of the staff. The people occupying our table were embarrassed and apologised for us having to move but it wasn't heir fault, staff should have reserved the table in the normal way. We drank up and left, this being the second poor experience we have had at this pub. The owner behaves as if she is doing you the favour by serving you. The staff are rushed-off their feet catering to eaters and, frankly, if you just want drinks you are treated almost like lepers! This used to be a traditional pub, in which you had a friendly greeting, a welcoming fire after a walk, walkers with well-behaved dogs and a great selection of ales in a convivial atmosphere. However, this has been replaced by a surly attitude, cold uninviting atmosphere, little room to enjoy a traditional pint and kids treating the area as a playground with parents allowing them to run amok. Far too many pubs are going this way and concentrating more on the dining side rather than what a pub should be known for. There are nicer places to drink in and I think some of the replies from the owner mirror this. Won't be affording them the benefit of the doubt next time and will take our custom elsewhere, two poor experiences is more than enough.

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ConSouthWales . 2024-01-18

MORE AT TripAdvisor

Absolutely delicious Sunday roast and a great dessert. Super dog friendly pub which is a great spot to stop on a Sunday dog walk. Will be returning soon.

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Emma S . 2024-01-14

MORE AT TripAdvisor

Decent pub meal and draught Guinness to die for.

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Kevin Jones . 2024-01-14

MORE AT Google

If you haven’t tried it then you should! It’s a comfortable country pub setting. The Sunday lunch here is stunning. A great selection of freshly cooked vegetables, tasty freshly roasted meat and equally tasty roast parsnip and crispy roast potatoes. Comes with a generous helping of meat gravy, home made Yorkshire pudding and meat stuffing. The cauliflower cheese dish is well worth it too. The service is lovely, staff are friendly and very helpful. We had the grandchildren with us and nothing was too much trouble. Children’s menu and other dishes available if you want them. Good variety of drinks and real ale. Dogs are welcome in the bar area. Well worth a visit, certainly one of our favourites, book in advance to ensure you get in!

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Angjo . 2024-01-14

MORE AT TripAdvisor

Lovely friendly staff and very welcoming. It was also nice and warm on a cold evening trying to find somewhere new to eat. Dishes were substantial however the menu is quite limited.

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Ceri Jones . 2024-01-13

MORE AT Google

Great menu and service, venue is great and good parking, will definitely recommend and return.

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Ian Rogers . 2024-01-13

MORE AT Google

Up a narrow mountain road on Caerphilly Mountain through damp dreary weather to this popular JL pub, lucky that we booked ahead! The curry of the day (chicken), was excellent, butcher' faggots properly meaty, and the beer and wine top notch. Service was pleasant and efficient, value for money good,and the manager remembered our hosts, who had only visited a couple of times inthe last two years. Certainly on this occasion, top marks!

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michael m . 2024-01-08

MORE AT TripAdvisor

Hi I never write reviews but the food was absolutely lovely even if it was American burger x2 ,probably the best I’ve had .Also the staff were fantastic as well 👍👍

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Lee J . 2024-01-06

MORE AT TripAdvisor

I had the lamb shank with mash, peas and beef dripping gravey, Mam had scampi and chips while my wife had festive burger. All the food was cooked to perfection and the service impeccable. Highly recommended pub for great service, atmosphere and food.

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Kevin A . 2024-01-01

MORE AT TripAdvisor

Don’t bother. Every time we have attempted to eat here we have had to deal with surly staff. No deviating from a set menu even for dietary requirements, waiting ages for bog standard food, no understanding if booking numbers alter, even after paying deposit… Never again.

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Medi21 . 2023-12-07

MORE AT TripAdvisor

Great food, 10 person party all enjoyed the meal when it eventually arrived busy day I guess so 45 minute wait after ordering, food was fresh, tasty and good portions, super pint of beer also 😊 Will definitely visit again next time I'm in Cardiff 👍🏻

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Frank McCoy . 2023-12-04

MORE AT Google

Glad we booked as the pub was full when we arrived at 2.30pm. 1, 2 or 3 course lunches were available. Very tasty Sunday roast dinner. Staff were friendly.

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Gareth Jones . 2023-12-03

MORE AT Google

Lovely country pub with lovely food

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Steve Bissex . 2023-12-03

MORE AT Google

Never been here before but I will definitely go again. Popped in with my husband and our friend hoping to get a warm bowl of soup. We were served a bowl of the best soup I've had in a long time. It was absolutely delicious and served with a good chunk of warm and crusty bread. The service was fast and friendly and the pub was lovely and warm. I highly recommend this pub.

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Jess . 2023-11-25

MORE AT Google

Had a very nice meal here earlier today. Only noticed the ribs on the specials board when going up to order food. They were very nice, the only downside was they could have done with a steak knife and bigger plate.

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Huw Richards . 2023-11-25

MORE AT Google

Excellent lunchtime food and service. Five of us, all were very happy with the quality and taste of the dishes. We never understand why few places though don't seem to serve much veg.

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Stephen Pearce . 2023-11-16

MORE AT Google

Had Sunday lunch here for the first time was absolutely gorgeous. The staff were also super helpful and friendly. Will definitely be going back again.I highly recommend going here for Sunday lunch.

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Zoe Elizabeth . 2023-11-16

MORE AT Google

Absolutely gorgeous food. Staff were amazing and so accomadating to the point where they brought out to utterly mutterly'a for the dogs we had with us. 10/10 highly recommend. Brilliant menu with lots of choice

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alyshia hadfield . 2023-11-14

MORE AT Google

We arrived at the Black Cock Inn, my girlfriend and I , at midday. We never booked a table so just turned up which was no problem, we just got shown to a table. My girlfriend ordered the lasagne and I ordered the curry of the day. We did not wait long for our meals to arrive. The portions were perfect, not too small and not too big. We both enjoyed the meal which were tasty, and did feel like they were freshly cooked. Gina our waitress who was also serving behind the bar, was exceptional very friendly and helpful. She always checked we were ok with the meal and made sure we were happy. We were so happy with the service, we did leave a tip, and would return again. Thank you.

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kentfield5 . 2023-11-10

MORE AT TripAdvisor

Haven't been there for a few years we had Sunday roast. 2 brisket beef 2 turkey all 4 absolutely beautiful, yorkies spot on. Our 2 teenagers had desert, waffle and sticky toffee pudding both said was lovely. 10 out of 10 won't be leaving it a few years again!!!

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David Mckay . 2023-11-08

MORE AT Google

Food was stunning I recommend the Korean chicken burger. I had chocolate fudge cake for dessert it was a massive slice. Lovely place friendly staff I can't wait to go back

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Natalie Davies . 2023-11-06

MORE AT Google

Absolutely fabulous Sunday lunch and very friendly staff. Loved it 10/10. My daughter and I booked a table in the bar as the restaurant was fully booked. Surpassed expectations with food and service. I had a king drive afterwards and was happy to have had a great meal out, relatively cheaply, before returning home to West Wales. Highly recommended. Thank you Black Cock Inn

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Gretta E . 2023-11-05

MORE AT TripAdvisor

Slow service because they were busy. Good selection and nice well.presented food.

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Simon Lawrence . 2023-11-05

MORE AT Google

Never disappointed with this place. Roast dinners are so popular and there's a reason for that - absolutely delicious. Service friendly and efficient, excellent value for money. Would recommend.

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Liz Cuddihee . 2023-11-04

MORE AT Google

Spent a pleasant evening with family here last Saturday, food was ok but nothing special. When leaving we were accused of not paying our bill and made to feel dishonest. Staff were rude, and unwilling to apologise once receipts were shown for our paid bills. Side orders and sauces were paid for, but not served to the table. No refund offered. The whole situation was completely embarrassing and uncomfortable! Will not be returning, or recommending this place to anyone.

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Bethan J . 2023-10-28

MORE AT TripAdvisor

Excellent pub and easy to get to , lovely old country pub what more could you wish for. Staff even came outside to offer my dogs biscuits "I was left out" .

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richard walker . 2023-10-27

MORE AT Google

Food ok staff attitude awful. Had food nothing to write home about wouldn’t go back again stuff seem to think it’s okay to talk to customers in a flippant arrogant way.

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jenniferwO9252JL . 2023-10-21

MORE AT TripAdvisor

Great place for a meal and a drink, can't find anywhere better for a Sunday lunch.

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Richard Mills . 2023-10-20

MORE AT Google

Walked in with no reservation, fully booked inside but made some room for us outside. Their hot chips are the best.

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Vanessa Lee . 2023-10-17

MORE AT Google

Definitely wouldn't recommend on a Sunday (we have been previously a while back and it was fine but today was terrible). We booked a table for 3pm on a Sunday, arrived just before 3-it was busy but there were seemingly a fair few staff and we were seated fairly quickly after a bit of table cleaning. We waited until around 3.20 before we had to prompt them to give us a menu. They eventually took our order around 3.45 and it didn't arrive until well gone 4.30. Basically 1.5 hours from arriving to getting food! If we hadn't put our card against the booking we would have left. To top it off, instead of serving me my ordered potato and leek soup, they served me up a bacon and cheese sauce in a soup dish- I refused it as I'm vegetarian. To be fair to them they comped our starters and one of the main courses but there was zero apology or acknowledgement of the their service being well below par. People were seated after us and ate two courses before we had even had our food! Terrible.

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Helen Milner . 2023-10-15

MORE AT Google

Decent home cooked food. Never had a bad meal. Best Sunday dinner I’ve had and I’ve had a few! Service can be a bit slow sometimes (due to busyness) but always pleasant staff.

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Paul Griffin . 2023-10-04

MORE AT Google

We were seated immediately with no fuss and had our drinks quickly thereafter. The food was also beautiful and served quickly. There was an incident where two rowdy males tried to ignite a situation with me and another guest with me. We didn't even need to complain, before we were even able to, the problem was handled and the rowdy guys were asked to drink up and leave. It was the first time anywhere that the staff stepped in without being asked to. It was really comforting. Also got to cuddle a staff members sausage dogs so that was great. 10/10 staff and service.

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Laura Amelia . 2023-09-24

MORE AT Google

An incredible pub. Though I strongly recommend you book a table in advance. Dogs are welcomed. The food is wonderful. Beef brisket we had.. superb. Staff attentive, be warned busy, so be patient and politeness to the Staff doesn't cost anything!!!

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David Thomas . 2023-09-16

MORE AT Google

Service from the bar maid was outstanding Chips are home made and very crispy We will definitely be returning

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Emma Coomer . 2023-09-14

MORE AT Google

Fabulous pub in countryside just outside Cardiff, nr Caerphilly great pub food, and a good selection of ales.

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Pat Troake . 2023-09-09

MORE AT Google

Hidden gem this one! We had a few drinks and food. Will definitely be coming back, staff were very helpful

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Nathan Davies . 2023-09-02

MORE AT Google

Great country pub with nice food

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paul ashman . 2023-09-01

MORE AT Google

We stopped here as 2 couples, 2 babies and 2 dogs after a long walk in the forest. We couldn’t wait to have some food as last time we visited we ordered a bunch of starters which we enjoyed. Our friends went in and were able to order chips, when we went in we were told we couldn’t order any starters for outside and it was ‘Only what’s on the blackboard’ I couldn’t understand what the difference was considering inside diners were allowed to order anything they liked, the meals on the blackboard were far bigger than the 1 or 2 starters we were hoping for. Also chips were not on the blackboard on their own and our friends had managed to order them? The reaction from one of the staff members was unnecessary, one woman in particular with blonde hair in her 40-50’s came across incredibly rude and had a really bad attitude. The way she speaks to people is really quite poor. Don’t forget we’re paying customers and speaking to your customers poorly leaves poor reviews like this. This isn’t the first time we picked this up and picked up on the attitude last time however we thought we’d let it go. After this time I decided if she couldn’t speak to us nicely I didn’t want to pay a penny more. I wouldn’t be interested in coming back unless some manners were achieved and basic training on how to speak to customers was completed. I look forward to seeing the response, as I’ve read other reviews and noticed the venue do not take criticism well and usually reply insulting the reviewer. Which proves my point.

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WelshFoodiee . 2023-08-31

MORE AT TripAdvisor

Food was really good and though it was busy thecstaffvvery good

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Arthur Harris . 2023-08-29

MORE AT Google

Sadly, we didn’t enjoy lunch here. I was initially put off by the 3 star hygiene rating but my husband convinced me it was lovely the last time he ate here. We walked in via the bar and there was a cat walking across the tables! We’re animal lovers, we have a dog & often take him to dog friendly venues. The cat was beautiful but I think it’s inappropriate for an animal to be walking across tables where people are eating. My husband could tell I felt uncomfortable and asked if I wanted to go somewhere else but I decided to stay and hope my 1st impression was wrong. We ordered from the 2 course lunch menu. The starters were nice but the main meal was terrible. Our chips were only just cooked with some still hard. I ordered chicken which was tough and dry. I barely touched this course and was grateful I enjoyed my starter. My husband ordered a chicken baguette with blue cheese (according to the menu) but it came out with a cheese slice! The presentation was awful and he left half of the meal, something he never does! The waiter (a young man) was really lovely. The only positive to our trip. We paid £48 for this lunch which was a waste. Sadly, we won’t return.

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T1765NSmichellem . 2023-08-29

MORE AT TripAdvisor

Only had drinks on first visit. Looks a lovely old country pub. Friendly staff. Will be returning to sample the food.

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alan hopkins . 2023-08-27

MORE AT Google

Very dissatisfied with service and food choices 50th birthday ruined telephoned and not happy with the response will never come to this pub again 3 out 9 had upset stomach food inedible due to not being cooked thoroughly 0 out of 10 for service and manager needs to work on her customer service skills !! Very upset customer

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Lisa Prew . 2023-08-20

MORE AT Google

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