The best restaurants serving British food in South Wales

The atmosphere was very pleasant but the waitress staff was absolutely atrocious and the attitude with them when asked for condiments and when asked for plain food due to dietary needs was greeted with a attitude problem I've eaten at many establishments and by God this was one of the worst experiences that I have ever been subjected to the food we received was delivered in drips and drabs so the kids had finished they're food before we had even had a chance of even smelling the food which was at least 5 minutes apart between each tray that they used meaning that the food was cold when we started to eat and meaning that some of the guests required to eat food before the others making us feel impolite and disappointed with the experience would highly not recommend going there on a Sunday afternoon.

First impressions were that it was very quiet for a Friday evening. Not 1 person in Bar and just 3 tables in the restaurant (9 people). Menu was completely different online and we were advised it was new management. Seemed a very Basic menu. Ordered 2 Gammon, 1 Regular Burger & 1 Lamb Burger. Onion rings. Cheese garlic bread. Asked the waitresses if there was any sauce on the Lamb Burger her reply was 'No'. Advised that I could have 'No sauce whatsoever' . Her reply 'I will make sure' Food came and all looked nice. Gammon very undercooked. Went to cut Lamb burger in half to pick up and sauce absolutely oozed out. Not slightly but lots. Showed the waitress who said she was very sorry and would deal with it. Meal was back within minutes. Same burger as previously as the original cut was still there. THE CHEF HAD WIPED THE SAUCE OFF THE BURGER and put it in a fresh roll. Had to send it back as I'm not able to eat red sauce/relish ect. All food was left as the others were not even asked if there food was ok and it upset the whole table. Asked to speak to the manager and was advised he was busy. When we asked for the bill and advised we wouldn't be paying for the burger he appeared. Unfortunately he couldn't' see what was wrong with the situation. Didn't understand that wiping the sauce off was an issue and could have made me very Ill. Total bill £69.

Recently refurbished and Rebranded as "Fire & Fork" promising a " a traditional American barbecue experience". No Bread available before Starters. - Pork Burnt Ends - Mixture of under and over cooked chunks of pork in a sickly sweet, slightly spicy smoked sauce. Need something acidic to cut through all the fat came with "Texas "Toast", Stale slice of bloomer spread with an unidentifiable substance. Beef Cigars - Lovely shredded beef in a crispy pancake style roll with a rich, smoked Garlic Mayo. Mains - XL Short Ribs not available so both ordered the 10 Hour Smoked Brisket. Served as described on menu. No discernable smoked crust or flavour to the Brisket. No mustard available at this restaurant. No Napkins provided, asked twice, got some from another table. we dealt with our cutlery shortage similarly. No water provided when requested. Inexperience of the staff evident but more than made up for by their enthusiasm and wish to please. Two Starters, Two Mains, Three pints and a Short / Mixer - £92. Option to add tip to card payment. Cash tip direct to server. This place has lots of potential but needs to overcome teething problems before one will consider a return

Booked a takeaway as we got married and literally wanted a chilled out xmas day. I have been having food here fro 20 plus years and although it's not the same i thought we would have xmas takeaway easier all around. Collected xmas eve small queue took home stored correctly delivered one to my mother. Christmas morning i tried to dish up and was met by the worst dinner possible. The smell of vinegar hit you as you opened the tray. All our dinners ruined rang boxing day to be told only one of 400 plus who had complained and my fault for not storing correctly. Manager available at 12:30. Drove over 2pm no manger and not replying to her staff. Extremely poor overall as one our xmas dinner was ruined and we had no food shop due to wedding and illness. What happens to family's who may have no been able to replace / afford this waste. Eventually had a refund again not manager decision. I will never return again. Disgusting and maybe more careful off how veg is stored / cooler held as it was defo the veg that fermented the whole tray bad management with no suppprt for frontline staff who had to deal with this today

Terrible atención al cliente. Uno de los servidores (el más antiguo) se equivocó de orden y fue tan grosero. Ella se negó a admitir que podía estar equivocada y terminó insultándome. Evitar a toda costa. La vergüenza al lado está cerrada.

Tuve un gran paseo por la playa seguido por el rollo de desayuno Brest en Eddy’s. Gran comienzo del día, cafetería limpia con un gran servicio.

Best bacon sandwich I have eaten in years. Friendly and helpful staff. Let me know about all there local sourced food and where to buy it.

Great food lovely food great service will return nice cider lovely beer garden very quaint pub nice menu great deals on food

Haven't visited for years and it used to be very nice but really isn't now. One waitress sat at my table to chat to her friends and arrange their night out. Coffee was ok, sandwich overpriced.

Appalling service, went for a wedding anniversary meal, took over 30 minutes from the first plate arriving to the last to arrive, had to ask for veg, which had been sat in a Bain Marie of some sort and re heated as pees we’re dull and shrivelled, and gravy and the extras ordered. Food was mediocre and just warm, ask to speak to the manager who wouldn’t come out to see anyone, all they could do was to remove the extras that arrived once people had finished their food! Obviously don’t care about their customers or reputation at all, avoid with all means.

Another visit and another great experience in customer service, josh and Kara were warm welcoming with everyone, great food but even better service

Acabo de llegar esta mañana y nos gustaría haber ido a otro lugar. Le estoy dando a este 2 estrellas, ya que siempre trato de ver aspectos positivos - la ubicación y el frente de la tienda todo se ve bien y el personal era amable. Pero - pedí 2 claras planas y 4 tostadas con mantequilla y mermelada. El café era horrible y la tostada blanca más barata seca solo tenía un rascado de margarina en ella - tan poco que no sabemos si era mantequilla o no.

Rarely feel compelled to write a review, but loved my meal here. Seafood platter to share gorgeous, steak salad lovely and chocolate trio amazing. Seems a small thing, but chips were properly homemade too. Service ace. Only £4 for Butty Bach. My new fave place to eat.

We read good reviews online about this place. On our way home we stopped here to pick up a gluten free supper of fish and chips after ordering online. It’s served in a strong cardboard box. You can add extra salt and vinegar, lemon. Our food was cooked fresh to order. Everyone in the family enjoyed their food. We’ll definitely be going back.

My wife and myself recently booked a table for an evening meal which we payed a deposit for .Unfortunately it was cancelled due to a storm that cut the electricity off.When my wife phoned about the deposit she was told they would phone back .After 2 weeks and several more phone calls we were told we would have to go back up to the restraunt as they couldn’t do it over the phone .When my wife went up to the bar to speak to a waitress she was very abrupt and rude and said she wouldn’t do it and said someone else would have to do it . My wife found her response very rude and it has put us off returning there again .