Delivery
Pickup
Outdoor
The best restaurants serving British food in Mid Wales
307 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
545 Opinions in 3 websites
I struggle with this review as there is a lot to like, but there was a significant unforgivable issue during our stay. Our room was lovely. Spacious, huge warm bathroom with amazing shower, large bed and beautiful views (a stunning setting). The arrival experience was fine, although I had to return to reception as no milk was delivered as promised. The website says free homemade shortbread but there was no sign of that either. We had booked an evening meal and the choice of food was somewhat limited but what we did choose was very good. The staff seemed to lack some training befitting the ambience of the hotel but not a huge concern. Breakfast was self serve, and the hash browns were greasy and the sausages weren't great in my opinion. The tea was from an insulated jug so was over brewed, and the orange juice was an unusual taste too. Now the issue... The fire alarm went off at 2.15am (these things happen) and we had to evacuate but there were NO STAFF ON SITE! I tried the number on the website but no answer. One of the guests called the fire brigade that arrived in about 30mins and checked the hotel thoroughly and they couldn't contact anyone either. Eventually the all clear was given and we returned to our rooms at 03:15 am. The issue here is no staff, so no roll call or direction. I mentioned this to the manager the following morning and he said that he was in the lodge on the grounds but no alarm went off so he heard nothing, and was eventually contacted by the Fire Brigade and was on site at 03:30 (too late by then). He apologised but did not accept that another guest told us during the incident that someone had been over to the lodge and could here the alarm but nobody answered. It's a very good job there was no fire!! Final point - despite the evening meal food being very good the hotel has a Food Hygiene Rating of 1. Had we known that we would have eaten elsewhere. So - as I said - a mixed review.
264 Opinions in 2 websites
Absolutely lovely food, good value, highly recommend. Wednesday, curry, rice or naan and a drink for £11.99 between 6 and 8pm. Cannot fault it. Highly recommended. Tillie and Jess are perfect hosts, pub is spotless inside and out there is a lovely seated area to enjoy outside,weather permitting.
3171 Opinions in 2 websites
Fantastic food, but the service let the whole experience down. We felt that having wait between 15 - 20 minutes for a member of the team to bother to come to our table to get menus and take our orders. We decided on deserts, however waiting a further 20 minutes for our order to be taken, we gave up and I asked for the bill, which got presented very quickly, but we waited a further 10 minutes for someone to take my payment. I decided to go to the desk and pay there, but got ignored as the receptionist and waiter were sorting out something on the computer. In the meantime another customer appeared at the reception and the waiter took their payment. I left a very good cash time, not because of the service but the very skilled kitchen team. We were in the Cwtch, so tucked away, but that is no excuse as the restaurant was not busy. Not impressed with the service. Hopefully when we return the service will have improved.
2022 Opinions in 2 websites
The Raven appeared to be fiendly the food was as expected but what really upset us was as we were leaving one of the staff approached us and in front of a busy bar asked "Have you paid " Luckily my husband always asks for a receipt when paying by card . This was so embarassing as we had taken a relative that we were visiting out for lunch. Not inpressed What would of happened if we had not had the receipt .
1630 Opinions in 2 websites
I had the Turkey dinner and it was processed meat and microwaved, reheated mashed potatoes. It was absolutely disgusting! When I started to complain I was cut short and told, "Thanks for that. Goodbye". This restaurant has won awards. Why, I don't know. I'll never eat there again. They don't care though because They make all Their money from gullible, hungry tourists. What a let down!!..
244 Opinions in 2 websites
Excellent selection of hot drinks, including specials. The butterscotch latte is lovely. Friendly, efficient & quick service Good menu choice with traditional cafe favourites. If you get a window table you get to watch the world go by. If its a dry day there is plenty of outdoor seating