The best restaurants serving British food in Scotland

This location functions as a hotel / restaurant / large gift store that feeds the Jacobite Loch Ness cruises. I came here early for breakfast as my hotel was not serving food that early. The food was good and the portions large.

Extremely Disappointing Experience at Costa Coffee I’ve always been a fan of Costa Coffee, but my most recent visit was truly unsettling. While I was in line, I witnessed Kelly, the manager, loudly yelling at one of the employees in front of customers. It was shocking to see such behavior, and it created a tense, uncomfortable atmosphere for everyone in the café. The employee seemed genuinely stressed, and it was clear they were doing their best to handle the busy rush. Watching Kelly publicly berate them felt completely unprofessional and unnecessary. It’s one thing to provide constructive feedback behind closed doors, but publicly humiliating your staff is unacceptable. This experience completely soured my visit, and I’m really disappointed in how things were handled. I won’t be returning anytime soon, and I sincerely hope Costa Coffee addresses this issue and ensures that their staff is treated with more respect. No one should have to endure that kind of treatment at work—especially not in front of customers.

The Cobbs restaurant experience was extremely pleasant for us - a family of four with grown up kids. The food was absolutely fresh. Highly recommend the risotto there. The restaurant staff was kind and friendly. The restaurant overlooks the Loch & it stands midway in the drive from Inverness to the visitor centre. It’s a great location and paired with great food and service, makes for an appropriate pit stop. Their whisky menu is absolutely fantastic.

The dining experience and customer service here is absolutely dire. I ordered a vegan burger and was brought a beef burger - when I politely told the waiter that this is not what I had ordered he was argumentative and clearly annoyed. 90 minutes after ordering, both myself and my friend who had ordered a carbonara had not received our dishes, although others in our group had received their (very subpar) dishes over 30-40 minutes earlier. We went to the bar to request refunds, only to be told that they were being cooked right now, and so we could not get refunds. We were told the food would be a few minutes. A further 15 minutes later, the carbonara came out and was clearly just a microwave meal. My burger was still nowhere to be seen, so I again went to the bar to ask where it was. I was told by the same member of staff that it had just been sent out, so I went back to my table. I then sat for a further 15 minutes, waiting for this elusive vegan burger. At this point I had been waiting 2 hours. I went to the bar again and told the same staff member that I didn't even care about the burger anymore, I just wanted a refund. I was again told that it would be a few minutes, which of course at this point I didn't believe a word of. He then suggested that instead of a refund, he'd make me some drinks rather than the burger? Not free drinks mind, just drinks up to the value of the burger. Absolutely baffling honestly. Finally, a different member of staff came out and processed a refund for me. He gave me a vague apology about being understaffed. I left absolutely starving and with nowhere else to go for food. The single highlight about this disaster of an experience was the singer who appeared about half way into my long wait for a nonexistent burger - he was hilarious and kept me laughing despite my rumbling stomach. Avoid this place if you want to keep your sanity intact.

This is old school food restaurant and there is nothing wrong with that. We try different things from the menu but will go back to steak pie or breakfast options which are our favourites.

Definitely won’t be back Our pints of lager had a strange stale taste. My husband couldn’t make up his mind if it was coming from the pipes. Maybe needing rinsed. It was a pity as we were really looking forward to a pint after a long walk round Chatelherault country park. The venue really has to do something about the bad odour coming from the gents toilets, it was a noticeably bad smell from several tables away. Yuck! Our food was average but the price was fine. When we first arrived I remember thinking gosh, this music is quite loud. The longer we sat the more annoying it got. Definitely not an appropriate volume for people trying to eat and talk to each other. Won’t be back

This place has a great kitchen which also serves "The Gathering". The food was excellent and was promptly prepared and served. No waiting for desiccation under a warming lamp. The same can be said for the breakfast. Great variety and nice quantity so you weren't left wondering about value as you might in some restaurants serving "pretty food" and a "pretty price".

Wouldn't recommend anyone eat here. The food really lets the hotel down. The menu is so limited with a poor choice of tasteless fast food. Surely they can do better than this!

After reading lovely reviews about the afternoon tea served at The Glasshouse, I booked the 'Scottish Afternoon Tea' for 2 as a treat for my daughter-in-law's 30th birthday for her and my son. As I was in Edinburgh the week before, I called in and paid for this in advance. Unfortunately, on the day, my daughter-in-law who was 32 weeks pregnant, was unwell and unable to travel to Edinburgh, so the booking had to be cancelled. I emailed the duty manager on 2 occasions to ask if a refund would be possible. If I hadn't prepaid there wouldn't have been an issue about a refund and the hotel would have simply had to acknowledged the cancellation, which I'm sure happens from time to time. I had an initial response from the duty manager saying he/she would look into it but on sending a second email a week later, I have yet to have either a response or a refund. I appreciate last minute cancellations must be annoying and costly for hotels but sometimes they are completely unavoidable. Top tip - don't pre-pay for services unless you have to!

Unfortunately this place isn't opening up in 2021 and from talking to locals, it might not ever open again as the site is going to be redeveloped.

Place was recently refurbished so was looking very nice and clean. Food was amazing. Mac n cheese the best. Staff very good and friendly. Definitely be back.

Spent the last two days with suspected food poisoning after eating a takeaway from here for dinner on Saturday night. Both my partner and I have been very ill with vomiting and extremely upset stomachs. Cannot recommend

I work in Musselburgh so I often go to costa for coffee. Went today after work the guy who served me was vile. So rude and could tell me ordering a coffee was a problem for him. Always found female staff lovely. He has put me off going back.

Just writing this review to ask that they offer to warm up the scones before serving! Could then be the best coffee and scones in town! Great setting but could streamline the service a little better

Nice hard working folks who make great food. I had the beef chili and was as good as any in Texas! My wife had the Mac and cheese and really liked it.