The best restaurants serving British food in South West

We used to enjoy the lunches here, unfortunately my fish and chips were inedible, with a burnt lemon wedge, tartare sauce awful, soggy batter and watery fish. The chips were very dry. Also the ham was dried out and chips dry on the ham egg and chips. The coffees were lovely, just not worth the £40 it cost. On the plus side the staff were lovely but too busy to run the place properly.

Came away bitterly disappointed. This was to be a 'milestone ' birthday treat. We were looking forward to a beautiful afternoon tea with a table covered with a crisp, white tablecloth, laidened with delicious teatime treats overlooking Torbay. The experience was nothing like we had hoped for. No one to meet and greet us upon arrival. We were initially ignored then directed, not shown, to a cracked brown formica table 'set' for us with two paper napkins, knives and forks and two glass tumblers, in a corner, away from the main dining area and the window. Eventually, we were approached by Heidi, whom we assumed to be restaurant manager. We asked to be reseated and a table was cleared for us. We were served a pot of tea for two and awaited our food. An hour later, we were still waiting. During that time we witnessed several disgruntled customers complaining. Although there were three waiters present, we did not receive any service or attention from them. After an hour, Heidi reappeared and was very apologetic. She offered us a complimentary glass of Prosecco. Our booking had been for 3pm. By now it was 4.30. The food arrived and like the tea table, was nothing like we were led to expect. The sandwiches were not as described on the menu. Some of the fillings were spread so thinly that they were difficult to identify. The pastries were missing. The cakes were not the patisserie style fancies shown in the promotional pictures, but more like traybakes cut into different sized chunks and didn't seem particularly fresh. Our teapot was refreshed and we were given new cups and "saucers", which turned out to be side plates. Heidi did try to make us comfortable, but by that time, all hope of enjoying our afternoon was lost. We did ask a waiter for a box to take our cakes away but were told "We don't do boxes" and we're directed to a pile of paper napkins and told to help ourselves. The three saving graces are; At £25, it wasn't the most expensive afternoon tea. I would have paid more for a first class experience. Heidi did her best to keep customers happy, with what appeared to be very little support from her colleagues. Whatever the Imperial are paying her, it's not enough. The one thing that the hotel did deliver on was the magnificent view, but I give the Imperial no credit for that whatsoever. Lastly, I sent an email to the Imperial later that day, and to add insult to injury, now, almost a week later, have had no response. NB. Pictured - what the Imperial's advertising led us to expect. NOT what we got !

Lovely venue with good prices but unfortunately food was awful, Tesco value food. Wouldn't eat there again.

What a shambles customers complaining about glasses being cracked still being frozen. Women shouting obviously having had too much to drink. Tables not being cleaned as they should. A member of staff arguing with her daughter not good in a bar.

My partner and I had a lovely meal here to celebrate his birthday. It was a quiet evening, so we were lucky enough to choose where to sit and eat. Naturally, we chose a table with a sea view to accompany our meal which added to the atmosphere of the evening. The service was excellent and we both felt very welcome, we received our food within 10 minutes of ordering and the portion sizes were great value for money. We will visit again the next time we are back in Combe Martin.

We were recommended the hotel by a friend. It was easy to find and fairly central in Chippenham the room we had was excellent, it’s an old 17th century building so has the creaks and conditioning of a building of its age , breakfast was easy and varied having a buffet / help yourself style . even as old as the building was our bathroom was modern and well presented. Had a swim every day , the gym attached had all the usual equipment, would recommend again, the staff were pleasant and helpful

Busy day in Brixham, the pub next door was full to bursting so we tried this place. It was empty and it didn't take long to find out why. Rude staff, no ice, no diet coke or pepsi. One couple in there drinking larger which was the only thing available. The barman said if you don't like it go elsewhere.

Can't fault it. Good drinks served quick. Food was brill. Loved my food especially the chunky chips yum. We had salmon and spinach Wellington and chicken stack.

Went for a nice walk and popped in for lunch over easter and the staff where warm and welcoming and we had a great lunch and the food excellent.

Came for lunch with the dog after recommendation of nearby vet. Welcomed. Allowed to sit wherever we chose. Menu immediately available and specials updated. Quaint area at the far end with a few books on shelves and some white fairy lights strung about the ceiling. We were at the other end. Almost all customers pensioner couples and a two eccentrics sat as singles. We both went for specials. I had the odd sounding soup - cauliflower, brocoli, Stilton and Yarg, followed by my first ever circular veg lasagne and my partner the puff pastry topped chicken and leak pie. All these dishes were (and we were warned) much, much too hot - but we waited and although the lasagne had little texture all three items were tasty. With a pot of tea each the lunch came to approx £34 which was about right. I’m not sure we would have taken the place as being arty (maybe they have evening events?). The high level vent in the lavatory was blocked by dust and fluff; and the varnished surface of our, and the other tables we could see had a crinkled and rough surfaces, giving the impression that they were wet and or sticky which they actually weren’t. Don’t like even low level gripes but surely this business could spend a short time vacuuming those vent, sanding and putting a fresh coat on the table tops and most importantly showing the kitchen how to send out food and edible temperatures. The two servers who dealt with us were very friendly, informative and helpful. This place is nothing special but we had a good lunch and I dare say we could not have had a better one in any other Okehampton cafe.

If you want a mouldy room which is in a state of disrepair then this is it. Absolutely disgusting for the amount of money I paid to stay here, toilet had a leak which had mould all round the floor area, the bath/shower had mould on the walls, the skirting boards had all cracks and was in a bad state of disrepair, a hole in the back of the bathroom door, an alarm kept going off around 05:30am on sunday/Monday morning, only person to complain to was a duty manager from greggs who look after the rooms apparently. Absolutely fuming, and I still had no response from the owner in regards to this matter so have seeked legal advice. BE WARNED DONT STAY HERE

Very busy café, but incredibly efficient team handling orders so no wait at all really! I had a chicken Sunday roast with extra gravy, they forgot my Yorkshire pudding and I didn't realise that I didn't have one until an hour later lol, oh dear, it's an age thing ha ha! Roast potatoes obviously deep fried, they were rather bland looking and tasting tbh, so oven roasts would have been much nicer as these weren't the best. £11.95 plus a coffee on top, so circa £15 in total. Dinner was nice enough, and the portions are generous also. I would return for the same, but with the Yorkie next time lol, as the service was excellent, very friendly indeed. Sort the roasties out and you're onto a winner! (P.S. I would recommend this place, the deserts looked absolutely gorgeous!)

We used to love popping in here when we were in Truro, you would be lucky to get a seat but now it’s take your pick. In a nutshell the place has lost its soul.

If it weren’t for the girls serving me, it would have been a 1 star. But they were truly lovely and made sure I was okay and was enjoying my food. I do think it is slightly unprofessional from the manager to be talking to the girls from across the restaurant and using it as her office, talking about hours and pay etc. Customers don’t need to hear that even though there was only a few people in. The food- very nicely presented. I had the cheeseburger with chips, it’s pretty hard to mess up a burger, but here we are! I only finished it because I had been travelling all day and was starving. Burger just tasted off and was lukewarm at best. Chips were stone cold. Not sure if it was because of the time of day or if it’s always like this.

Really tasty food value for money. It's right on the promenade and you look over the sea with great views. Highly recommend for daytime eating