The best restaurants serving British food in South East

Waiting an hour and twenty one minutes after food order is unacceptable

Pedimos el desayuno de 4 a la que el servidor dijo habrá una espera de 10 minutos. Esperamos casi una hora para la comida por venir. Nos pedía el servidor para la comida a la que él respondió que llegarán en breve 3 veces y el lugar no estaba lleno. Desde donde estábamos sentados podíamos ver los servidores de broma, comiendo, escupiendo. Nuestra comida llegó quemado y fría. Nos quejamos y pedimos un reembolso a que el grosero propietario/gerente disminuyó y dice que no hay nada malo con la comida. Nos fuimos inmediatamente. No puedo creer que este tipo de lugares donde existen en brighton se supone que tienen un buen tiempo en vez de una experiencia horrible.

Nice little caffe, great location, unfortunately poor customer service. We paid for 3 hot drinks and an ice cream, sitting outside, when I went back to ask for a cup of hot water, the rude gentleman at the till denied it saying “we don’t do hot water here” having a go to a member of the staff helping us. Very unprofessional.

I forgot to write a review and I just remembered as I was going through my wallet and saw the Jamie's Coffee Lounge review card. I went to Gatwick last year, I think it was August or September time. I had a nice pesto and mozzarella sandwich, I think, my mom had a coffee. Our staff that day were Kristina and Lucia, many thanks to them for a nice service and their positive attitude, very much appreciated. My sandwich was delicious and my mom enjoyed her coffee. All is good despite the prices, good old London haha.

The rooms are clean and neat but unbelievably hot, and the windows cannot be opened beyond a crack and the pillows are small and uncomfortable. To add to it there's security lighting pointed straight at some of the rooms. The staff seemed hassled and service was very, very slow

Coffee is disgusting as now made from push button machine. Atmosphere terrible as crammed in more tables at comforts expense. Food ok but pricey.

Meal was thrown on the plate ...mostly made up of frozen vegetables bland not appetising at all will not be returning for a meal any time soon...plenty of other places to eat

I was told 45 minutes before the Seeds cafe closed that I would have to take my coffee in a paper cup because "we have a lot to do before we close". If the owners don't pay the staff for clearing up after the cafe closes shame on them. If the staff are too lazy to do their job properly shame on them. Food and drink from the catering industry has become increasingly expensive over the last few years so the least I expect is a proper cup for my coffee. I hope Wakehurst are considering whether to continue this franchise.

There range of chicken burgers are all so lovely, you definitely need to try their fire cracker and spicy burger. They're different to the mainstream chicken shops, the' re food has consistency and is very clean in terms of presentation and not so oily like...

I ordered the picture food which was label veal with a spicy pasta for £16.95! It was dreadful and the place was dead! There was a poor woman running around trying to do everything! The owners of this place are a disgrace and deluded if they can’t see what is going on in this place! Could be so much better!

We have been here and eaten probably six times this year and I absolutely rate it. The staff are always happy and helpful (especially the younger ones which I thought might be a bit surley)! The atmosphere was lovely and sometimes there is a big queue but hey that’s not the end of the world, if you want quick service go to McDonald’s (debatable I know!!) We last had an afternoon tea, which was lovely, the only thing I would suggest to put you above everyone else, is to provide a selection of sandwiches you can choose when ordering, I would have an afternoon tea again if I could have tuna or cheese! But I won’t as you don’t. The actual garden centre is way better than Rosebournes which was just a glorified gift shop with restaurant. The selection of plants and outdoor furniture etc is superb. Keep going Hillyers the Weyhill store has really benefited, although some of the Rosebourne staff you still have are a bit on the miserable side the newer staff are far more helpful, you are doing great!

Disappointing visit. Their coffee and chocolate drinks were OK but certainly didn't warrant the price charged. The staff seemed disinterested and the service they offered, ambivalent. Such a shame, as they could do much better.

I was waiting to be served for nearly 20 mins. 4 people were served before me, and 3 of those came in after me. I wouldn't of minded so much, but it's like I wasn't there. I have used them quite a lot, but probably won't again.

Terrible service Chips are soggy, fish is stodgy with a fatty batter. Overpriced drinks. Would avoid at all costs. Hi

Yo estaba comercial en la ciudad y pasamos un poco de tiempo para matar así que decidimos BHS cafe una prueba para el almuerzo. Solamente he comido aquí una vez antes en esa ocasión elegir una papa de la chaqueta. No fue la mejor, pero me pareció que cosas podrían haber mejorado después de todo este tiempo, así que pensé que me gustaría darle otra oportunidad. Gran error! Pedí una patata, brécol y queso torta del menú comidas calientes a un costo de £5.50 . Me dijeron que me podría haber dos lados con esto y me ofrecieron 'chips' o 'puré' (realmente! El plato ya o patata). Me decidí por guisantes y verduras variadas y pedimos una taza de té Earl Grey, por un costo total de 7,15 libras que es mucho para un almuerzo de calidad sub-estándar. La mayoría de las personas que pedimos comida, etc. estaban pagando en media de £7+. Me senté y comenzaron a comer mi comida pero descubrí que la comida estaba fría, y parecía haber sido colocados en un plato frío. Volví al mostrador para decir que la comida estaba fría, ni siquiera cálido, y ya que estaba en las comidas calientes menú, descripciones comerciales vienen a la mente! El miembro del personal que se ocupó de la reclamación se disculpó y me dijeron que lo 'calor que para mí". Supongo que meter en unos minutos, pero porque el papa, brécol y tarta de queso era en un plato individual, realmente no recogida mucho calor. ¡Qué calor había en las verduras no duró mucho. El miembro del personal que trajo mi re-climatizada comida a mi mesa otra vez se disculpó, pero la expresión de su rostro no estaba en el menos auténtico, sino más bien un aspecto de 'indiferencia'. Me sugirió que tal vez sus fogones no funcionaban adecuadamente. Tengo que decir que este café es una farsa de la industria del servicio de comida. No puedo decidir si es pobres los niveles de personal, la falta de formación/compromiso por parte del personal o complacencia de el personal pero sea lo que sea, es lo que sirven es de los más pobres calidad que he experimentado. Puede ser que sólo así comprar un sándwich frío de los panaderos cercanas y pagar mucho menos. Venga en BHS, dinero, esto podría ser una pequeña mina de oro pero estás dejándoos mucho. I am contactar Compass Group Reino Unido cuyo nombre aparece en el recibo, ya que puede que les interesaría saber cómo mal están siendo representados en esta excusa para un café en Maidstone. NUNCA me dan a esta cafetería mi negocio nuevo.