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2.5

Based on 66 opinions finded in 1 websites

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Nº 246 in 271 in Fareham

Nº 59 of 59 British in Fareham

Score
OpinionsNoteTripAdvisor662.5

comment_iconOpinions

i normally love this place eat here quite often never had many problems but today was different. i ordered 2 brownies and 2 milkshakes too my table. first off all the forgot one of my brownies but then when i asked for my second they told me i didn’t order a second and had to re pay even tho i had the receipt. after ordering my second brownie to my table the worker decided to come over and chuck it onto my table in front of me. just thought this was quite rude since he spoke in quite a rude manner to me and my friends before this.

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kelsie r . 2024-08-25

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Ordered for delivery through mcdonalds app. For the second consecutive order my main burger was missing. Phoned restaurant, who apparantly had no record of my order.

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Lee U . 2023-08-18

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Terrible service! Every time we come here for the drive through, we are always asked to park in the car park while they prep the food (even when it's not that busy). They are so unorganised it's a joke. Don't know why they can't anticipate people coming around dinner time being a fast food restaurant. Won't come here anymore, can't take the miserable staff either

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Ross . 2023-06-03

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Me and my son were there today and realised it was still breakfast so we ordered some drinks so we could wait for lunch . When lunch started we went to order our food when a very obnoxious young boy manager said we couldn’t order food and they had a glitch which they didn’t have when they were serving breakfast . He did apologise but in a smug way . I then got angry and he started to smugly think he was better than me and said he would call the police . As I went to leave he said some obnoxious words so I turned round to say excuse me and he then proceeded to go and push the little man alarm . I then left without even eating . Absolutely disgusting behaviour. I’m was the customer so and in the right . I would like the guy to be reprimanded and taught how to speak to customers not look down on then.

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Alan montague . 2023-04-14

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Customers are a inconvenience to this team, if you have to ask for something your met by sarcastic replies and just pure rudeness. Half my order was wrong or missing. Just a shamble of a restaurant! If you have more then one drink you won't receive a cup holder and dint bother trying to ask as no one bothers to come to the counter to help. Absolute joke

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William . 2023-03-22

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This restaurant is absolutely diabolical on customer service when ordered via mcdonalds app this restaurant was the responsible for packing the food and preparation then passing onto driver to deliver. When my order arrived i was missing two items so I decided to call this restaurant and say there were items missing. When i got through all I got was its not our responsibility its uber eats fault and we won't do nothing about it, now considering the missing order was for my young child so he went without. Their attitude was "not our problem so what" the management did not even attempt to try and resolve the issue just palmed me off to uber eats. If they prepare and pack the meal its their responsibility and not the drivers. This restaurant is absolutely disgusting on customer service and food preparation.

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I9291STchrisk . 2022-11-12

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food arrived late and stone cold. very poor company, avoid at all costs. This company serves up junk food at its worst.

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22meln . 2022-10-07

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disgusting cold dirty seriously. one triple cheese burger that wasnt a triple gave me diarreha. seriously go somewhere else the staff are also rude

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bellarose24 . 2022-08-06

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Half the order was missing and the rest was cold. The manager had a bad attitude to customer services and no compression of consumer law. I would avoid this discussing establishment in the future.

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gladiatefob47 . 2021-09-26

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Went up to macdonalds between finishing one job and starting the next. Placed an order for myself and 3 others, Ordered 2 happy meals an adult meal, and just large fries for myself. Got back to work to find my fries and the other portion of fries both paid for but missing. I phoned them up and they refused to deliver my missing items.

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Julie U . 2021-09-26

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Ordered via Just Eat. Received plain cheeseburger with no burger! Shop said to complain to Just Eat. Pathetic. The printed order was correct. They just couldn't be bothered to put a burger on the bun.

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Philbr58 . 2021-07-31

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What is the point in having maccies breakfast menu if it’s NEVER on just eat or Uber in the mornings, it’s a bunch of rubbish

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Annie B . 2021-05-30

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Ordered a chicken legend with spicy Mayo and no lettuce and got a ridiculous amount of sauce, which completely ruined my burger and wasted my money. Disgusting.

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Annie B . 2021-04-17

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Visited off the cuff, and while the chips were Luke warm the rest of order was as expected. what I would like to say is that the girl on the door was helpful and polite. I was seated and observed her treat everyone the same, repeating herself over and over again, she assisted anyone who required help, she also remained calm and polite dispute the numerous members of the public who were not. especially one who was hostile and aggressive towards her Come on guys be kind she was doing her job there is no need to behave badly and a grown man intimidating a young girl is just plain wrong So managers beware she did a grand job

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Phil W . 2020-12-15

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They have about 10 iq combined, and refuse to fix your order, your much better off going to the McDonald’s 5 mins down road at Holbrook

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Kboi66 . 2020-11-25

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We ordered through UberEats. Granted, it was a fairly large order but when I ordered a meal I fully expected to receive all components of it... especially the main part. We also ordered 2 share boxes of mozzarella and only received dips for one of...

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aforeman95 . 2020-03-12

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Hoy fue un celebracíon doble porque no solo es la primera día de la primavera pero tambien marzo. Quería hacer...

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paul6543 . 2020-03-01

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Doquiero estoy sè que estoy cerca al McDonalds. El menù ahora mismo es muy grande y sofisticado y tienen muchos...

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paul6543 . 2020-01-27

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Comida delicioso con atmosfera sofisticada y cerca al tiendas. Hoy habìa el mejor papas fritas con aqua.

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paul6543 . 2019-12-14

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Having become weary on the journey back from Chichester cathedral (I was zooming down the M27), I thought it fit to make a quick stop at Fareham services for a snack and pit stop. Whilst I was indeed famished, I have partaken - having become...

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Georgerlittle . 2019-11-13

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25minute wait only too be told half my order was unavailable. Disappointing to say the least. So much for fast food. Joke of a Mc Donald’s

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Chalk123456 . 2019-11-01

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So I when it the store for breakfast o one at the counter 10 mins to get served then order The guy that's the manger didn't use tongs when making other breakfasts I was watching he have a set of keys to a member of...

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54richardm . 2019-07-26

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Located on a pedestrian mall. Typical fast food-no surprises there. Employees taking orders at the counter were friendly.

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George M . 2019-07-06

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Very nice hot and tasty meal and a few winning monopoly food vouchers enhanced the experience. Very attentive and efficient waiting staff too.

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paul6543 . 2019-03-31

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Abundance of single use plastics. Disappointed although recycling available staff were putting waste in all the same bin

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Aaron T . 2019-02-17

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Visited today at 3pm ordered and paid for meal on screen and took a table number upstairs to a spare table. Received food 15 minutes later which is slow to say the least and food was lukewarm at the best. Upstairs was dirty with rubbish...

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klmw106 . 2019-01-27

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They charged me and didnt put my apple pie in the bag. I got ripped off and am now starving. I work very long hrs and need to eat. I come here every thursday, the service is always slow and generally not good.

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Julie U . 2019-01-24

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Tables unclean, toilets disgusting, rubbish all over the floor and food was cold. The girl serving had a huge love bite on her neck and got our order wrong. We won’t be returning.

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AliJimagery . 2018-11-21

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This example is so much worse than every other we have been to - anywhere! There is seating upstairs, but forced to sit downstairs, we feel like we have to sit in a massive queue, and the noise from the kitchen/serving area is awful.

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Alistair S . 2018-07-28

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Slow to react to spillage in the main part of the restaurant, but did give the lady who dropped it a free drink. But think they could have offered to carry her food to table. Food slow service and mixed up orders so food cool...

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andrew230375 . 2018-07-17

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Located fairly centrally. Usually quite clean. Service is acceptable but can be quite slow when busy. A major contributor to street litter.

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RobertFGCarter . 2018-07-09

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