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The best restaurants serving British food in South East
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Delivery
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Outdoor
776 Opinions in 5 websites
The worst customer service I have ever experienced. They don't seem to know what they are doing. I booked a double room with breakfast back in Feb 24 for the 15th June 2024. Unfortunately I had to cancel this and rebook for another date. Luckily I kept all correspondence relating to this because they called me on the 15th June to ask what time I was checking in. They didn't believe I had cancelled and said I would be charged. I sent them the confirmation twice before they agreed to not charge me. No apology though! I then got an email to say they were also cancelling my July booking because the price has increased and they wanted me to rebook at the higher price. I told them to shove it, there is a Premier inn down the road that was cheaper and way easier to book. Awful place.
996 Opinions in 4 websites
Food was delicious but helpings were small.We commented on this to the waitress who said that as we went for the set menu helpings were smaller than the a La Carte.Never been told that before! We will not be returning unless the size issue is addressed.
852 Opinions in 3 websites
Been here before and okay. Had a £10 off two main meals so decided to use this. Service was good but food was awful. We were asked to let them know what the steak was like. It was cold and most of it could not be cut with a knife. Chips were cold as well. The other meal had hit chucked but cold chips. Steak had to be sent back. Only good thing was did not have to pay for any of the food. I don’t know what has happened to this place. Very unlikely we will go again even for a drink in their nice garden.
818 Opinions in 3 websites
The service was slow, not enough staff for the amount of customers. The chips were chewy and tasted like they'd been re fried. The fish was burnt. The cheeseboard was £12.50 and you needed a microscope to find any cheese. All round a disappointing experience for a 90th birthday celebration. Overpriced and appalling that they don't accept cash which is legal tender in this country.
243 Opinions in 2 websites
Spotted this pub and restaurant as we were travelling back up north. Lovely setting, easy to get on and off the motorway. Food portions very generous and wonderful. Highly recommend the belly pork salad that I had. Service excellent, staff friendly and professional.
174 Opinions in 2 websites
Fantastic cocktails and friendly service at this classy hotel bar!
50 Opinions in 2 websites
Updated - It's gone down hill, got gone off cheese on our food and you could tell by the obvious smell, they were just throwing different boxes with small bits of cheese left on the food to get rid of it. Couldn't keep up with the orders and were constantly asking what people wanted and still getting it wrong. Definitely won't return after what we saw, ate and experienced, such a shame. Food is delicious! The La Reva Burger is sooooo good! Honestly my favourite! Staff are always nice and happy! Food is always hot and yummy and they always ask what I want on them. Only thing I can complain about is the fryer never goes on early enough! I want a hash brown in the morning and the fryer won't be on til around 9.30/10 othe than that everything has always been amazing! Definitely would return.
3756 Opinions in 3 websites
The staff like to smash the used bottles into a massive bin. I thought the old guy with his back to them would have a heart ❤️ attack when suddenly they started slinging bottles into the bin with such aggression the building shook. Unnecessary. And frankly terrifying. Wouldn't recommend this grotty, smelly, rough place to anyone. We needed some refreshments and didn't realise until after purchase how bad it would be.
3146 Opinions in 4 websites
Food was excellent, delicious and well presented. Just one issue. Wife and I selected two from the ‘nibbles’ first, olives and sourdough. We naturally assumed these would be served before our starter to enjoy so were somewhat surprised when they arrived together with our crab starter. Had we known this we would not have ordered the ‘nibbles’, a bit of a waste.