Bricks Family Restaurant in Windsor and Maidenhead - Phone Number, Reservations, Reviews

The first hotel I’ve stayed at with no gluten free toast and worst gluten free menu I’ve ever seen I.e. almost nothing with no apology and no ability to help the gluten free option of yoghurt and fruit there was an apple and banana and they’d run out of fruit. Massively disappointing. Food at dinner was mediocre for very high price and they had 2 GF options at least (tho if you wish to eat meatless meatballs do so at your own risk) - my advice evening get an Uber out we paid the same price the night before for fantastic food at Cote Windsor with a view over the river and the castle. For breakfast - hopefully LEGOLAND might realise they need to improve. Room was great but breakfast really let it down which was a shame.

Really disappointing. Very slow welcome and service - over 15 minutes to be acknowledged after being seated and had to ask for food and drink order to be taken. Overpriced, poor quality food alongside the slow service. Some food not very hot. No check-back. Coffee didn’t arrive at the end of the meal. Probably better options for dinner in Windsor if staying at Legoland Hotel.

If you think the queues in Legoland are painfully slow, wait til you experience this place. We booked a table for 7:15 and hoped to have the kids (3 and 8) in the Lego Playroom or maybe see the hotel entertainment. 9pm, as they were closing up the playroom, we were still sat at the table wondering what might have been. The drinks didn't come before the starter, we had to ask 2 servers for them before they turned up. They didn't clear the plates after the starter, put the plates down for the main and still left the starters there. The wait for the desserts was longer than the queue on Duplo coaster. We asked about them, the server shrugged and said he'd ask for us. Ask who? Almost 2 hr sitting in a restaurant in a kids hotel. This isn't the Ivy. The food was decent enough, overpriced but happy with the quality. The ambience in the restaurant is what you'd expect in a kids hotel. The bill came and it was incorrect, the server said "it'll automatically deduct", which it didn't. At this point I called for the manager, after being told he was in the cellar, I said I'd wait. He came and I talked him through the experience. He corrected the bill by taking 20% off, which actually only came to 10% on what should have been the bill. Just a horrible experience from start to finish ruined the night at the hotel.

Disgusting food to go with the disgustingly high prices. We booked one night in the hotel and dinner as what else or where else would you go?! I cannot believe the cost compared to the quality of the food. Appalling. Really disappointed that Legoland see this as an opportunity to rip families off. 25£ for a children's menu?! Really? It is poor quality pub (cheap) style fried food. I have never paid that much for kids food before especially where the price is so ridiculously high. The adults isn't much better. 2 course for 26£. Joke. My fish and chips was the same portion size almost as the kids one. After spending a fortune to come and stay, prices In the park you probably expect but the food is awful. I suppose they can charge what they like and serve what they like as you don't really have a choice once you are here. To finish off service was terrible. Dirty starters plates left of the table during our mains and desserts!!!! Drinks ordered and took ages to arrive. I had to ask for them again and they took ages. To top it off the waitress (who clearly hates her job!) had the cheek to ask if I would like to leave her a tip???!!! I couldn't believe the brass neck of it. I'm sorry there is no way any member of staff should be asking customers to give them a tip, but especially when the service was poor/non existent and food crap.

If you think the rides are going to be exciting, fast and scary, don’t, Our 5 yr old liked them but our 9 yr old was disappointed, there is no fast “make you scream” rides. Booking dinner at the restaurant, try finding prices before you sit down, you can’t. LEGOLAND constantly send you emails and messages to don’t forget to book dinner. It’s fixed prices, £29.95 for adults and £25.95 for children, that’s without drinks for cafe food. Drive into Windsor, more choice for a fraction of the price.

Nicole saved the day! We booked for 6:45, this was a trip for my daughter’s 7th birthday. We were staying in the hotel. Myself, My partner and our two children 7 and 4 months old. I have ADHD, I wish I had taken my earplugs. There was so much going and so loud. This is was expected but just a note for any neurodivergent people, loops are needed. Starter and mains served very quickly but the food was poor quality. The cost was expected due to being a theme park but the food was not worth it at all. We barely touched our food. Our waitress didn’t seem that interested. Then came desert by this point I was already tapped out and done. I just wanted out of there. I thought with starter and main being rough I wasn’t going to attempt the desert but daughter and partner wanted a brownie each. Our waitress took our order. We were waiting for around 20 minutes and we asked our waitress did she know how long it would be. She replied with your mains will be out in a moment. Puzzled to say the least. We made a deal with our daughter that we could eat her birthday cake tonight instead of the next day if it didn’t arrive in 10 minutes. We waited by this point I had reached my limit. I was so overwhelmed and just wanted to escape. I saw Nicole setting up a table and called her over, (sorry Nicole that I was a fumbling mess) I asked her if we could cancel desert and just get the bill. I told her I’m so done in and please please please can we go. She offered to chase the deserts but at this point I’d already checked out mentally of being in the restaurant. She listened to me and reassured me she would get the bill. I was so close to tears as I didn’t want to ruin my daughter’s birthday but I needed to get out. She came back and we settled the bill. She was amazing and listened to us, my partner went up and paid with her, that’s when my partner came back with her and we both realised we are both called Nicole. She was so lovely and such an asset to LEGOLAND. We were greeted in the morning by Nicole who was so attentive and I have to say the breakfast was great in comparison to the evening meal. She was so lovely and took the time with our daughter and son. She shows pride within her role. We are so thankful we met Nicole that day. She honestly was the highlight of our stay and visit to LEGOLAND. I wish her all the best with her soon to be new arrival. LEGOLAND please take note of these reviews, sort the food out. Hire more staff like Nicole. Thank you once again Nicole! From Nicole,Mike,Aubree and Rowan x

Let's start with staff were friendly and quick with orders and did not need to wait long for our dinner. 2 kids meals and 1 adult. One of the worst meals I have ever tasted (did not finish). Considering the adult menu is very limited to what you can have, you would assume that the selected items should be at some sort of standard. Also on the children's menu it just advertises the price for 3 courses, not showing single prices- which could lead to some adults assuming that's their only option. If you are staying here In future I'd suggest checking out where is close to eat or if you're able to order food for delivery. Going to bed a hungry mumma! Did book breakfast but will now be cancelling.

Having read the reviews on here, I thought to myself “Can’t be that bad” Luckily, it wasn’t, it was worse. First and foremost, the staff were really helpful and friendly, that’s a a good as it got. Took 30 minutes for our food to come, was an English breakfast muffin (or similar), kids adult breakfast and a chocolate cheesecake croissant. As the food arrived at the table, my wife and I took one look at it and we both decided we weren’t going to eat it. The sausage on both breakfasts were grey in colour and lukewarm at best to the touch. The bacon really didn’t look like it had seen a pan either. The muffin was rock hard and cold, clearly it had gone stale. I also saw pancakes going to other tables that had zero colouring on them at all, literally looked ghost white. The food was enough to put us off and walk out, in search of a local McDonald’s. It was disgusting. I think the worst thing is looking through all the reviews and seeing replies from Legoland….it clearly hasn’t improved. Come on, breakfast should be the easiest meal of the day and they can’t even get that right! If you’re staying at the hotel, be prepared for an Uber eats delivery or a drive to McDonald’s.

Food is overpriced the chips are what I would describe as shaved so cold, fish I recon was microwaved and even my wee boy said his macaroni was disgusting. The restaurant wasnt the cleanest The only good thing about the restaurant was the lego models.

Food is desperate and completely overpriced. It’s a complete joke that a company as successful as Lego would expect their customers to be served up this food. Don’t eat there under any circumstances.

Absolutely terrible in every meaning of the word. We stayed about 5 years ago and the service and quality has decreased exponentially in that time. If you don't want to read my detailed rant, take my advice and travel somewhere else to eat to save you time, money and disappointment. Extremely limited choice, overpriced, poor quality (for kids meals), very slow service and surrounded by dirty tables for an hour. We had booked a table, we were seated promptly and we quickly had someone take our drinks order. That's where any positives end. 4 of 5 drinks were brought after 15 minutes while we looked around at the dirty tables around us and realised that some of the cutlery on our table had been used and there was food on 1 of the napkins. We removed it all from our table. Had to flag another member of staff to ask where the 5th drink was (milk for a child) and still waited another 10 minutes for it. All kids are fussy with food to some extent and mine are no different, but I have never seen them struggle to find something to eat on a kids menu before. We managed to order and then waited, again marvelling at another table left uncleaned, 4 dirty tables now surrounded us while an endless procession of staff walk back and forth on seemingly pointless errands. The starters arrived in staggered delivery taking 10 minutes but only the kids nachos were as advertised on the menu and edible due to the choice of dips. The mains took 50 minutes during which 1 table was cleaned before seating the next customer. Despite noting the lack of cutlery we waited another 5 minutes to get them dumped on our table wrapped in 1 napkin. Most of these went mainly uneaten. They were trying to be too pretentious with their food and failed in the choice (what kid at legoland wants seasoned carrots and broccoli) and execution with all of the sides cold on the plate. Half of the deserts were off the menu due to kitchen failures. And we waited 30 minutes for these. A 2 hour trek to find something edible while surrounded by previous customers leavings. I am confident we could have traveled anywhere within a few minutes drive, ordered from a greater menu, been served, eaten (and enjoyed it) and driven back in less time, less cost and less disappointment. This put a very negative feeling to the end of our day and if we hadn't brought 'snacky bits' with us the kids would have gone to bed hungry. I only hope that the breakfast in the morning is not as bad....

We stayed at Legoland on March 22nd and 23rd 2024, and had a fantastic day out at the theme park on both days. On the Friday night we went to the Tournament Tavern restaurant and had a lovely evening - the food was great and the customer service, led by our waiter Lewis, was excellent. Our standards aren’t particularly spectacular to be honest; for example we don’t expect food to be of Michelin Star standard, or the waiting staff to be able to juggle balls of fire on a unicycle whilst taking our order. Our must-haves include things like food being warm enough to eat, and generally served without kitchen foil still attached to it… …So after another lovely day out at the theme park (despite the chilly March weather) we looked forward to another nice evening of food, this time at the Bricks family restaurant. Our table was booked for 6pm, by which point we knew our children would be extremely hungry and ready to eat after a long day’s shenanigans at the park. I went down just before 6 to give the waiting staff a birthday cake for one of our party’s children - so we could sing happy 5th birthday to him after our meals. The staff were more than happy to accommodate, and took away the cake for later on. A great start. We then sat down for food promptly at 6pm, and the waiting staff were quick to take our orders. £25 for the three courses for the kids, and £29 for 2 courses for the adults. Not the cheapest, however certainly not the most expensive either - however we had high hopes after the prior night at the Tournament Tavern. The waitress had come over to serve us quickly as well, so we were really off to a flyer now… As the kids were super hungry, we made a point of asking if the kids starters could come out as a priority, with their mains to follow as soon as possible as well. No problem, we were assured - and within five minutes ALL of our starters appeared on the table, along with drinks. Brilliant. The starters overall were nice, but were clearly charged at a bit of a premium considering what they were; for example kids veg and houmous, and adults beef spring rolls. We finished our starters, and then waited for someone to come back to us to clear the plates. And then we waited some more. We waited a bit more after that, and then a little longer. I’d grown a full beard by the time the waitress reappeared to take our plates away. She cleared most, but not all the plates, and then off she went again. And so we waited some more… and a little longer after that. And by the time anyone appeared again, not only had my wife also grown a full beard but my three year old son had by now turned 18 and no longer qualified for the kids menu. In total we waited an hour to be served our mains, and having specifically asked for prompt meals for the children when we arrived, to be forgotten was very disappointing. In fact, I honestly think that if we hadn’t finally caved in and asked another waiter to go and find out where our mains were, then we might actually have turned into Lego statues before being served. So it was all going downhill at this point. Anyone with young kids will know the pain; they were tired and super hungry by now, but nothing that Youtube Kids couldn’t resolve - don’t judge me… So the mains came out after an hour, and everyone is by now losing the will to live. Not to worry though, we have good quality meals to look forward to now… remember guys £25 for three courses kids, and £29 for two courses adults… Luckily my 7 year old daughter is not a trained Sous Chef (yet), nor is my 3 year old son a connoisseur of the kitchen, however it didn’t take Gino D’acampo to see immediately that these were just microwaved meals hastily bunged in a bowl with pasta pieces glued tightly together for good measure. If I said that both the macaroni and cheese and spagehetti meatballs dishes were ‘hot’, then this would be an understatement. ‘Incinerated in the flames of hell’ would be a far more accurate description, and luckily I tested the temperature and advised the kids to let it cool down for a decade before attempting to eat their meals. It really was appalling quality, and deplorable service to put dishes out for young kids at that temperature. Having worked in hospitality in years gone by, yes I do understand that a microwave is often a necessary tool to support with the cooking process - but this was terrible. ‘So what else have you got to whinge about?’ I hear you implore… - after discovering the heat of my children’s meals was on a par with the surface of the sun, bizarrely it was the other way around for me: I had to send my chickpea curry back to the kitchen as it was cold. - my friend’s son, the one who was having the birthday cake, had foil in his meal. It was a very small piece of foil to be fair, however… it was FOIL in a kids meal for the love of god! I mean we’re all for natural ingredients in our kid’s meals, but we draw a line at feeding our children materials that can be found in the Periodic table. So yes, this had to go back to the kitchen too, and a further wait as a result. Of course, by now, we each needed a good programme of counselling and some strong sedatives to overcome the whole experience, and we finally threw in the towel when our friend’s son asked to go to bed beford his birthday cake came out. Enough was enough. By now, the manager was involved, and to her credit at the end of the night she did provide us with a discount in recognition of the poor service we had encountered. As compensation for the missed birthday cake, she also offered to put a candle in a pancake the following morning at breakfast instead… however, sadly for a child of 5 years old a candle in a pancake doesn’t quite captivate the imagination… but we agreed nevertheless. All in all, a dreadful experience. I’m sure we were the unlucky ones and that the vast majority of visitors have a fantastic experience at Bricks. However, I’m a firm believer that if prices are set high, then customer service and quality standards should reflect these. Sadly, this was not the case for us on our visit to Bricks. (Although i’m now hoping to have a candle in a Weetabix if ever I go for breakfast there on my birthday in the future).

We stayed at the Legoland hotel and had breakfast in the Bricks restaurant. We had pancakes and a full English which was all perfectly good (with the exception of the watery mushroom)! Additionally croissants and cereals were available and very nice. Not much in the way of fruit, but with pancakes on offer our children weren't bothered! We opted to go out for a meal after reading evening meal reviews, but after a positive breakfast experience we might try Bricks next time. Lovely helpful staff too!

The best thing about Bricks restaurant is Stephanie she is an asset to the company. She was so pleasant and accommodating, a real delight. There were 7 of us in our party. We had breakfast for 3 mornings. We had booked 3 evening meals but after the first evening we cancelled the remaing two. The quality of the food is poor for the cost and you have no choice but to order a two or three course meal. Not everyone wants two or three courses!! I don't know how they get away with this! The continental breakfast consists of cereals, croissants and chocolate croissants, apples, clementine or banana's. The containers were frequently empty and banana's were scarce. The resort Hotel is spotless and the park is also very well maintained and clean. The quality of the food let's the entire resort down. Best to order takeaway meals we did, awesome choice and delivered.

Menu's, table were both dirty. I would consider the menu's misleading .. Adult meals were shown as 2 courses £25.99, children 3 courses £25.99 made it seem like these were the only options available, however you can have JUST the main course for aprox £5 less for adults and £14.99 for the kids mains. The selection was limited to a choice of 5 meals - two of which were burgers. Meals arrived -my wife really didn't enjoy her's but i guess that is a matter of her taste rather than anything in particular being bad about the meal, the rest of us had burgers .. there didn't appear to be any real observable difference between the child and adult burger portion sizes, so if you have a child on the cusp of the two .. save yourself a tenner and go with the kids menu, as there isn't much in it. Overalll we found the food very mediocre and expensive, certainly not value for money.

Don’t eat here - the prices are extortionate and the food quality is poor. The LEGO models are old and dirty and its atmosphere is akin to a restaurant charging much lower prices for better food.

Such an awful meal. Stayed overnight, had dinner and breakfast. Dinner was extortionate and the quality was appalling. Would never eat there again and cannot recommend at all: such a shame as could have been good but really was poor.

OMG what a bloody great rip off. We had a two night stay which included a breakfast each day, served COLD both mornings the whole family had a cooked breakfast unfortunately we ended up with rather runny poop as food was undercooked and served at no greater than a tepid temperature. DO NOT eat there at any other time either it was due to cost us family of 4 £115 WITHOUT drinks, after experiencing such an awful breakfast we decided with the HUGE cost of an evening meal to leave the resort and visit a local pub ‘Crooked Billet’ with a Hungry Horse menu, all 4 of us had a hot meal with a drink for £35 I highly recommend using the same local pub we did to save yourselves a fortune

Extortionate prices. Just avoid. I'm not going into detail. But the child's menu is £20 odd . We got a sausage roll cut in half and a ramekin sized bowl of spaghetti for main.

Brick restaurant review This is the worst restaurant I have ever been to in my life 115 for 4 meals 😳 the food was diabolical, cheaply made and disgusting. Avoid with the plague. We went to papa John's pizza instead on just eat. Anyone who books legoland I would bring your own food, a campervan and your own entertainment as the legoland Hotel isn't worth then price. Gulivers world in Warrington is 100% more better than legoland. I will be complaining to the CEO as this is not acceptable for the price you pay.

If you’re staying at the hotel I absolutely wouldn’t bother ‘treating yourself’ as my family and I did here. We fully expected the expense of 3 courses and knew what we were in for so to speak. What I wasn’t prepared for was the extremely poor quality of the food. Whilst I wasn’t expecting a gourmet meal, the kids meals were completely inedible. I sent back 2 portions of mac and cheese, aka stodgy dry pasta that had clearly been left under the food heater forever. The garlic bread was burnt. The adult meals were slightly better but as mentioned not worth the price you pay by far. Very disappointed. What made up for it was our lovely waitress Laiba, who was super friendly, courteous, professional, and very engaging with the kids. She did knock off the price of their meals which was appreciated. My advice though, try the Skyline bar or venture out to the Harvester down the road, we will definitely do this next time!

The whole experience at this restaurant was abysmal, staff couldn't take a very simple drinks order, food was absolutely vile and the wait time was insane. £17.99 for a cheeseburger which was burnt and inedible. The same price for a piece of chicken and undercooked vegetables. You're not expecting haute cuisine but being able to eat the food should be a given. The hotel is very busy being half term, but the management should understand to have more people working at busy times, I waited 45 minutes just to pay the bill, with only 1 card terminal working, I nearly walked out. Do not bother with this place at all, seriously, save your money and sanity.

Horrific meal with our 2 children. Issues with every course being wrong. Took 2 hours just to have starters and mains - couldn’t then have desert as it was so late and the kids needed to go to bed. I felt sorry for the waitress as she seemed to be working really hard. Quality of food shocking - worse than school dinners. Legoland you should do better as everything else about our stay was great. DO NOT GO TO THE BRICKS RESTAURANT. The tavern in the castle hotel isn’t amazing but much better than this

Appalling service. Terrible food. Incredibly expensive. Avoid! Pizza express in Windsor was exactly half the price, and way way better food.

Fantastic service, nice friendly staff. Emma made us feel really welcome and nothing was too much trouble. We came for breakfast with two fussy eaters and she did everything she could to accommodate them

The food itself was OK, however our server Laiba was absolutely amazing. She was so attentive to our little one as well as us which made all the difference in the experience.

Sadly, this restaurant fell below expectations for me and my family for breakfast and dinner. The food isn’t good quality and the price charged reflects the monopoly which they have on site. Unfortunately, we didn’t have the service experience as described by others which reflected a higher rating. What isn’t clear is that three courses isn’t essential and you can avoid paying for dessert for example and therefore save a fiver. Some of the other guests were ordering and bringing food in so I would consider that. Breakfast was also not great quality and I was really looking forward to it. Having had a similar breakfast at places like Disneyland, I know what the potential is but sadly the profit margin is more important than quality for customers here. I would urge the restaurant to have a root and branch review of the quality of food or adjust prices to reflect what is being served.

We are grateful for the assistance and help from Nicole ( Manager) in providing a proper and special meal to our little one feeling sick. In general the staff is very diligent and makes a huge difference specially for families. Best wishes for the new year. José, Susana and Guilherme.

The food was good to ok but the service from Zeenat was exceptional and even though she wasn’t our server she went way above and beyond to make sure we were all looked after. She should be running her own restaurant not serving at LEGOLAND.

I am allergic to gluten, stayed at the hotel for my daughter’s birthday and had breakfast in the restaurant. Unfortunately the food was not great, however the manager who dealt with us (Jenni) was fantastic, she noticed we were on a very wobbly table and instantly moved us, she helped straight away when i let her know an item was missing from my husbands breakfast. She was friendly, helpful, attentive and kind. The man stocking up behind the bar/hot drinks was also very kind and friendly. So even though the food was crap, the staff were absolutely brilliant, especially Jenni, thankyou!

Emma was absolutely fantastic with us all, nothing was too much trouble and she made our stay at legoland hotel a memorable one. She was so warm and full of smiles something you don’t see a lot of in 2023. She really is an asset to legoland! Emma was incredible with all the children and they loved her! Breakfast was delicious and a big variety.

Went to Bricks to grab a quick bite on our first of two nights here. Ordered drinks, then food…. Food came very quickly (too quick not to have been part cooked already) and no drinks arrived until we were half way through food despite asking twice. Fries were cold, they were changed but not much of an explanation or apology. Finished our main course, decided not to stay for dessert so asked for bill. Bill came, and waitress asked if all ok, explained that waited too long for drinks, chips were cold, sons pasta was tasteless so left it all, no attempt at explanation or even just a “oh, I’m sorry about that”. Customer service skills severely lacking, but suppose I shouldn’t have expected more… very similar to CBeebies in that a lot of very young staff. Will be eating out tomorrow night before coming back to the hotel.

Food was nice however could have been hotter when brought out, was warm but some was cold but still nice. Service however was fantastic especially from JJ, had an immediate connection with our children who she couldn't do enough to help and speak to our son to make him comfortable, who is someone that likes to talk to everyone. JJ was also very informative to give us advice for the remainder of the day and our visit to Lapland later in the evening. JJ tool genuine interest in our plans for the day and is a credit to the restaurant.

Hi I go there every year with my 2 little children’s and my partner we went on the 6th stay there 2 night staff was amazing the best part was at the restaurant lovely lady called JJ ans her staff Jordan and the shaf they the team was lovely and they made such effort with my little boy 5th birthday I feeel lady called JJ dearver a lot off criedt and shoud be very appreciated in that place she holds the team together with smile ans she has such amazing strength to rock that place masive Thanku to JJ for the best service and support u give us it felt like home and JJ is the strength off tha place Thanku soooo much seee u guys at summer time xxxxx

The staff were lovely but the food was below bog standard and the prices were through the roof. They serve much better food in the bar area for cheaper prices. We paid £130 for 2 adult and 3 kids which you don’t mind if the food is good but it was below Wetherspoons quality. Also there was no clear prices on the menu just a set amount for 2 courses. Same on the kids menu. Breakfast was ok. Lovely server called Emma. The restaurant really lets down the hotel and we definitely wouldn’t eat there again.

The staff are lovely and friendly and the set up is great but the food however was just ok and pretty bland with not much flavour. The price was absolutely shocking. £12.99 for a kids pasta that was dry is not ok. Most places u can get 3 courses for under £10 for kids. A real shame as it has the potential to be much better in such a great location.

Thank you to Nicole, Jordan and Jude for being so friendly, flexible and helpful. A really positive experience and much improved from a year ago.

The staff in here where amazing!! We missed our slot and two members ( Nicole and i think Nakita or makita- so sorry!) insisted on getting us some takeaway for all of us but especially so the kids ate. Nicole looked after us on the first day too and ensured our fist breakfast was a great experience! Thanks soo much- happy kids here!! Just shows the impact of going over and above! Xx

Can't fault the staff. They were all brilliant (shout out Claudia). The food prices are INSANE. I will never get over it being £22.99 for a set menu kids meal!!! The food itself was wetherspoon standard. My husband and I decided to go without as there is no way we could justify £100++ for a family of 4 to eat microwave meals Really dissapointing after what was such a fabulous day in the park. Lots of families were ordering in Uber etc to hotel as guessed they didn't want to be ripped off so hard by the restraunt.

It’s always difficult catering in this situation with a on site hotel and a relatively small customer base. Unless you go off site there aren’t any options and so this causes issues with quality. The food was pretty mediocre - mass catering at its worse. Our server was nice and friendly so this is why the review didn’t get one star. There were very long waits between courses as there were apparently delays in the kitchen. Unfortunately when we got to desert we waited for 20 mins and then they came out with two of deserts but then said they had run out of the other - after waiting for 20 mins! We also went for breakfast the next day and after last nights delays didn’t think it was worth waiting for a cooked breakfast. The continental breakfast offering was really poor and limited. At one point they ran out of coffee. An issue here is that they seem to have lots of front of house staff but not many back of house staff actually doing the cooking. Catering here just needs a refresh and rethink

Thier was a fire alarm prior to us entering the resturant you would never know the staff where so calm and professional even though it was busy.

We ate here on out first night staying at Legoland, after reading some of the reviews I really was unsure what to expect. We had our table booked for 5, we was sat down and given quite a few menus, a special brick or treat one which was basically the same as the usual one with just a few changes. Took about 15 mins to get the order taken, server listened to what we wanted as we needed to change a couple of things with the meal. Starters arrived probably another 15 minutes later, 2 of us had chicken wings and the other 2 had soup, the soup tasted homemade which is good I did expect it to taste like out of a can the roll that came with it was warm aswell :-) after we finished starters mains came about another 15 mins later, 3 of us had burgers, they were bigger than expected, good portion of chips, salad and two little corn on cobs, good temperature not cold but not burning your mouth. We finished them then ordered deserts which they took slighter longer to arrive and they had ran out of ice cream, but again decent portion sizes. Drinks were relatively priced to a normal resturant aswell. Overall a very good experience, wether it depends on the time you eat to the experience you get but ours was VERY GOOD.

Overpriced, not very warm or tasty food in a loud environment. Pleasant service but sadly the product needs improving.

This dining experience was one I'd rather forget.We had DINNER here on our first night and my goodness, it was terrible. The food was luke warm when served and the kids burgers were burnt. My burger had an easy single as my cheese, a cheap,...

Stayed at Legoland Resort. Breakfast at Bricks restaurant. Food served ala carte style. Well presented and cooked. Waiting staff worked hard. Special mention to Emma who was professional, courteous and worked non stop ensuring our and other guests needs were catered for in the mornings...

Staying in the hotel and booked the breakfast. Was a good atmosphere and lots to see whilst sitting down. Lots of lego built figurines. Staff were really good. We had one lady who was super helpful and got children really involved. Really put them first...

Contrary to other reviews food was not that bad but service was terrible. Slow and staff looked demotivated and uninterested. Dirty tables left for hours without being cleaned. I resorted walking to the barbi myself to get drinks. Given the prices people pay to visit...

Unless you really have to, eat here for dinner, or are purely after the burger or chicken basics, with the convenience that this place is in the hotel you are staying in I’d really not bother. We ate here the night we landed at Lego...

Honestly the worst meal we have ever had. My kids love chips and didn’t touch them. Our starter came out which was a beef spring roll which had clearly come out of the microwave. It came so quickly before we even got our drinks which...

By far the worst dinning experience ever! The menu is shocking and designed to get food out as quickly and cheaply as possible! When the food comes, outside of desserts, you’ll know straight away it been sat for ages and just heated up. I honestly...

Had a table booked at 6pm on Wednesday evening for dinner after a busy day in the park. We were sat, ordered and had mains in front of us all within 11 minutes, but the "hand battered cod" was a piece of cheap bought in...

We had dinner and breakfast in the Castle hotel restaurant and let me tell you this food is really bad for the price point. I ordered a burger which was £22 on its own it came with disgusting frozen onion rings, the coleslaw what a...

Awful. Truly awful. Slow service. Bland food. Over priced. Forgot our desert order and waited nearly an hour for it so the kids missed the shows outside as too late. Staff friendly but not very attentive or urgent, empty tables around us not cleaned in...

John was a brilliant waiter, so friendly and great with the children and menu knowledge. All staff where lovely and helpful but the menu was limited and very over priced.. drinks were expensive too. Children loved the park and Lego bits around but it was...

Brilliant place for all the family. Lots of fun. Very expensive, of course but you can take your own food and drink into the park. Plenty of places to sit and rest, lots of toilets and lots of staff around the place.

John the waiter was brilliant in fairness but the food is poor and someone in the kitchen thought it fine to send out food that was clearly burnt to a crisp. John himself was shocked by how bad it was. Service was slow by friendly...

Legoland itself is so lovely but this restaurant lets it down. It really does need some investment and some proper management. The staff are doing as well as they can but the food was dismal. We had breakfast here twice as it was included in...

A nice spacious family restaurant which has all the Lego themed elements. We had breakfast and there was a decent selection on offer. We opted for pancakes which were okay but certainly not the best breakfast pancakes I’ve ever had.

Great service from Mvda. Nice and friendly with great atmosphere. Food was nice enough and the kids had a ball

We stayed on site for a first Legoland experience. Menu very basic. We ordered drinks and food together - the food came within 3 mins of ordering. Steak Frites was ok, buttermilk chicken burger was basic and my 5 year old (who loves fish and...

For the included breakfast when staying at the Legoland Hotel it was actually quite good. What they don't tell you is that you can order as much as you like, not just one item per person. We saw other people doing that, so the second...

What we had was nice but small portions. Only complaint is menu said Cumberland sausages and they weren’t. However, the staff were superb. Extremely polite and welcoming.

Ate breakfast at Bricks today. The food was nice (two of us had continental breakfast and one had full English), but found the service very slow as it took 40 minutes for the food to arrive. We were glad that we'd booked a fairly early...

Breakfast was the ultimate disappointment. Over 45 mins for any food to arrive. When it did everything was cold. Kids pancakes and bacon was bland. Adults pancakes had one single strip of cold bacon. We didn't eat here again. Sorry a real disappointment.

Staying at Legoland for a few days we visited the Bricks Restaurant several times for dinner. The food was always lovely and service was efficient. There was one particular member of staff who went above and beyond. Lewis was amazing helping with requests for the...

Had an evening meal and breakfast the following morning in the restaurant. On both occasions service was very slow. When booking it is made clear the table is only for 1 and 3/4 hours at night. After over an hour and a half we were...

Day 1- monday 19th. Long wait queues for booked time slot. We arrived at 810am for 815 slot. Sat down at a table by 835. Had order taken at 850. Poor service overall. Day 2- Tuesday 20th. Shorter wait time all round. Seated by 820....

I was concerned about eating here after seeing recent negative reviews. Our table for 11 was booked having emailed the booking team. The staff in the restaurant were polite and patient Bethany our waitress took our orders in an efficient manner ,(not an easy task...

Having read the reviews, I was sceptical about having breakfast here, however I could not be more impressed and happy with the service and breakfast we received. First of all, Jennifer the breakfast manager/server/entertainer and all round awesome person really made the morning for us....

I do not normally write for reviews for individuals but there is a man called "kevin" in this restaurant who could not possibly have been more helpful - catering to our every need and whim. He was outstanding and he is a great advert for...

Firstly NICOLE the manager was fantastic! 5 stars I would give you! However the complete shambles of dining in bricks over the two nights stay was horrendous! Been shown to your table, left with no one to take even a drinks order. Finally flagged someone...

The staff were really helpful especially Fadumo who was very polite and an excellent server. The food wasn’t to our liking but we were also in a hurry so I won’t say too much about it.

The food here leaves alot to be desired ! There is a set menu which is expensive it for the items recieved My husbands steak came out raw not rare raw not hot or warm raw when brought up to staff they had no idea...

If I could leave zero stars I would. Absolutely awful dining experience for an extortionate amount of money. We ate as a family of 4 and not one of us enjoyed our food, it was cold and tasteless, apart from the macaroni cheese which tasted...

My family of 4 ate dinner at the restaurant yesterday then unfortunately had to also endure a pre booked breakfast this morning. I just can’t comprehend how you can cook the same set menu daily and still get it so wrong, the food and service...

Food items not priced on menu so only realised the cost when paying up, way over priced even if it had been good food (eg £14 for a small child portion of Mac and cheese) but it wasn’t even nice food. Kids got upset as...

I came here with my mum and my cousins, and honestly, I was so glad with the service. Even though my mother had a language barrier and was struggling, Tiffany came over and was a great help when it came to assisting us with the...

We stayed at legoland resort hotel for my sons birthday, we booked a table at Bricks for breakfast, was greeted by nicole, she noticed my son had a birthday badge on and wished him a happy birthday, nathan then took great care of us at...

Totally over priced low quantity food, from the places you can eat in the park, to the food served in the hotel, we booked for the bric restaurant then we saw the food coming out and no way I’m paying £27.99 for that, so eat...

Very slow service, despite there being hardly anyone else in the restaurant. The food was ok, nothing amazing. Very overpriced for what it was.

Kevin was very welcoming and always there to help. We really appreciate the excellent service and recommend the restaurant to anyone looking for a great meal. Thanks Kevin

We ate here while staying in the resort hotel as part of a weekend stay at the Legoland resort. We did enjoy the food in the restaurant having a range of different meals between the 4 of us. The food was well prepared with good...

Friendly welcome and staff, and food was ok - however the experience deteriorated over the duration of our visit. Firstly, menu was unclear with the only displayed price showing a 3 course total price. Dietary information was inconsistent with a combination of V, VG and...

I stayed at the hotel recently and booked in to bricks as with a 4 year old it seemed like the best option and my experience at other Merlin hotels has been the restaurant food was basic but fine and the restaurants great for kids....

The hotel was a nice treat for the kids, the rooms were good and the entertainment was good fun. However the food and service was utterly terrible. No words can actually describe how bad it was. We were warned the food wasn’t great but it...

Awful cannot state how awful. Chaos and that’s just the staff. Wrong food brought out. Asked for oreo sundae and got chocolate chip. No answers.

A terrible 'dining' experience. I've never left a Tripadvisor review before but this meal compelled me to leave a review to get people to avoid making the same mistake as we did. First off, for a Lego restaurant within the Lego resort which caters for...

Breakfast was lovely and excellent service.Didn’t stay for dinner as ridiculously expensive and poor reviews.

Choix entre 3 assiettes: anglaise ( bacon, saucisse, œuf …), gaufre ou continental ( viennoiserie, céréales) plus une boisson chaude...

This restaurant, unfortunately, is terrible. The service is so non existent you end up having to do things for yourself, like clearing your own table of empty plates when your main course has come (they literally dropped off the main onto a table full of...

We visited this restaurant on the opening day. The first evening was good, and breakfast during our stay. However the second night, my grandson ordered the haloumi skewers which consisted of 3 tiny slivers of cheese there were no skewers involved here. My steak was...

Low quality of food, overpriced, the steak was not chewable, the fish in the fish and chips was as hard as a rock, and it tasted like rubber instead of a fish. The kids' burger, regarding the menu, should have a piece of lettuce, tomato,...

We ate here several times. The food is average and the calamari is cooked to the point of no return. Expensive for what it is. Lots of staff who all have different roles and sadly trying to find your server is challenging.

Really impressed by the service. We have a child with multiple allergies and nothing was too much, our order was taken and the food came quickly with a flag noting the allergy breakfast. We felt comfortable and confident allowing our child to eat here (after...

Average food but the staff went above and beyond for service. Little over priced and poor quality food. Staff members where fantastic super friendly and knowledgeable on the menus

As all the other reviews the prices are absolutely shocking, £120 for an average meal for 2 kids 2 adults and a dessert. Menu is extremely limited unfortunately no plain chicken nuggets or chips. Each morning we’ve ate breakfast again very limited, the first time...

We had breakfast here after a night's stay in the hotel. Our table was booked for 1 hour between 8-9am. They were very busy and so service was slow. Our food didn't arrive till about 8.45. A few niggles with no napkins on table, not...

there definitely could be more variety on the menu. as a picky eater with dietary requirements, i would have preferred some more options (particularly vegan ones). the starter of tomato soup was very enjoyable. for my main, i had a meatless burger which was nice...

The food itself was ok at best, chicken wings were not particularly hot, service a bit slow and annoyingly one main came out much later than others. Unfortunately the quality of food and service are not in keeping with high prices, particularly for the children’s...

We had breakfast for 2 mornings as part of our Brick Week stay on 4th March. I was quite concerned due to the number of negative reviews about the food. For this reason, and also the very high cost, we decided to eat our evening...