The Olde Bell in Windsor and Maidenhead

This is more of a heads up for people, friends of ours are getting married there this week, we booked a room with some wedding code rubbish they told us to use. If you’re getting married here don’t give your guests the code! It’s a complete joke we’re unable to attend due to the children being ill, the code is basically a way for them to make money as it’s a non refundable rate! 1: it makes the rooms cost more then normal 2: if you book normally you can cancel up to 4pm the day before! As I’ve just found out they’ve took £162 out of my account for a room I’m not even going to stay in nor am I able to attend! Steer clear of this place, their customer service team couldn’t give a toss they just take your money!

Lovely breakfast, staff friendly and attentive. Very quiet on a Sunday evening

Beautiful little place in need of some improvement.

Stayed at The Old Bell for a couple of nights, fabulous days walking ,friendly and helpful staff. Couldn't ask for more, great room, everything relaxed.

Excellent place to stay. The breakfast was brilliant, plentiful and attentive service. Sitting by the fire drinking cider was a great treat. Thank you to all staff.

Went to this hotel with friends for 2 nights. Went for dinner , the waiter had no idea what larger or beers or wines were there to serve with dinner. The menu was not good at all opted for a plant based burger came very cold , it was replaced but service was poor. The rooms were damp, dirty, dusty. I ve stayed in a few best western hotels and always loved the high standard, this is my worst experience so far. 225.00 pounds for 2 nights it definitely was worth that. I think best western needs to do a few spot checks.

I turned up with my mum, son in a push chair, and dog for breakfast. I wasn't very hungry but my mum was catered with and the dog was given the biggest tank of water (normally he finishes several refills).

Had an overnight stop via SecretEscapes. Had stopped there multiple times whilst working in Marlow 15 years ago. Still good. Lots of little niggles to be ironed out before the hotel becomes excellent. Signage to room 19 terrible. Room 19 no headboard, no long mirror, no chair, no tissues. Could do with light on other side of bed. Website suggests restaurant shuts at 15.00 on a Sunday. Contrary to deal with secret escapes which includes dinner. Secret Escapes deal with dinner is from a limited menu, not made clear. Highlight of the stay was Vanessa, who was thoroughly professional, empowered and charming. She is outstanding and a great asset.

We had a brilliant evening here, it was steak night and the whole meal was exceptional value. Beautifully presented - the steak cooked just right, & an excellent bottle of wine included in the deal. The service was good from all staff and especially from the lady with the Australian (I think) accent. The hotel building is beautiful & we will definitely return to stay overnight next time. We didn’t get to experience the garden but it looked like the perfect place for a summer evening. I think some of the reviews of the restaurant have been unfair - maybe too high expectations of what is essentially a busy, reasonably priced, friendly restaurant with a relaxed atmosphere - we will definitely be back!

Peaceful location, very handy for Henley and Maidenhead. Spacious room with large comfortable bed. 4 steps leading up to en-suite which was a slight hazard in the dark. Excellent food in restaurant, although service was a bit slow, but we were in no hurry, so not a problem. Surprisingly, no jam or marmalade available at breakfast. Paddington would have been mortified! Staff were friendly and helpful. Enjoyed our stay.

Someone really needs to step it up over there. The food was decent, almost what I expected (however there was only two very small pieces of carrot on the plate, if all you can spare is two very small pieces, don't bother with carrot) but when I’m shelling out £100 for dinner for two, I don’t want to see paper napkins, no tablecloth and be seated less than 18 inches away from the next couple? Not cool. Maybe I’m being a bit fussy but it felt more like a roadside diner than a nice restaurant. I also expect my wine glass to be spotless, not covered in water spots. But that wasn’t even the worst part. The main menu didn’t mention a 12.5% service charge, which I only found out when I checked the dessert menu. That should be made clear from the onset. The real kicker, though, was when my wife’s dessert got swapped out for something completely different without her consent. When we asked about it, we were told the chef wasn’t 'happy with the quality', of her choice. But Instead of letting her choose something else, he just handed her a random dessert and then said no charge for it. Not really the way to do it.

Lovely location near the river and old interesting buildings. Really pleasant big , spacious quiet room at the back overlooking the gardens. Very very long unacceptable wait for fish and chips , which were delicious when they arrived but we were passed eating them really after a 65 minute wait ,!. Buffet breakfast quality disappointing hot selection but good poached eggs cooked to order. Clearly hotel is under staffed but those that were working were working really hard. Enjoyed our despite several issues.

Stayed at the Olde Bell Hurley on Monday 1 July 2024. Very easy check in, Beautiful spacious room [Number 4 in main building ]. Plenty of free parking. Extensive menu ..All staff very pleasant and welcoming. Would stay here again.

Oh my word! Came here in 2023 and it was nice, reasonably priced given location etc and we had a nice time. Fast forward to 2024 and we all ordered the roast only to be told ..... when it arrived ... that there were no Yorkshire puddings. An error from the previous night apparently. Well, call me stupid but surely someone could have gone to Tesco and bought some frozen ones? Anyway, we all agreed we'd have had something else had we known BEFORE we ordered that Yorkshire's weren't available. When the beef turned up it was tough, a few minuscule vegetables and three little potatoes.... For £25!!! They did discount this when asked because of the lack of Yorkshire puddings. The pudding was very nice to be fair but I won't be going back. It was overpriced, mis-sold and poor quality.

What a shame. We arrived to a sticky table with filthy glasses. After requesting a clean glass, I was given the same one which had the top half slightly wiped on one side - it was still filthy. The table wipe down was just as unsuccessful, as the server sprayed a sticky cleaner and didn't wipe all of it away (chemicals left of the table near my 9 year old). Service was smiley but slow (one hour wait for mains). After asking for med/rare beef I was brought v well-done beef. The yorkshire puddings were flat crunchy pancakes. When we asked about this we were told the chef knew they were wrong but had the mixture made up by last nights chef so couldn't do much about it. Apart from that the food was reasonably good - 6/10 and portions were generous. This is a beautiful restaurant with stunning grounds. It's really wouldn't take much (some better trained staff) to make this a delightful place to dine.

We got married here 12 yrs ago and today came back for the first time, all the way from Essex, to celebrate the anniversary with family and show our kids where we got married. I called a week and a half ago to book a table and was told they weren’t taking bookings for tables in the garden part of the restaurant. I emphasised that it was a special occasion and with it also being Father’s Day and us coming with my elderly parents I wanted to be sure of getting a table. I was assured it wouldn’t be a problem - if we came at 12 noon when they open we’d have our choice of the garden tables. Arrived today to be told they were fully booked and without a booking there’s no way they could accommodate us. Asked if we could eat in the bar or the beer garden instead and were told this wasn’t possible because there wasn’t enough food 🤔🤷‍♀️ They did give us a free round of drinks as an apology and suggested other local places to eat but of course being Father’s Day everywhere else was also fully booked. Needless to say we won’t be bothering with a trip down memory lane again in the future.

Terrible. The hamburger was a dry party on a bum with no sauce -- not even butter. The coleslaw was virtually mayonaise-free. It cost £14. A £2 McDonald tasted better. A pint of lager and a line cordial cost £8.50. Never again.

Beautiful place to stay and eat. Staff very attentive , big room , but had damp in one corner. Sadly , only one vegetarian option on for dinner. There really should be at least two. Drinks are expensive ,£16 for a large glass of red wine .. Breakfast is self service with lots of choice .

Absolutely lovely hotel, amazing food and great staff. I cannot fault them, the general manager of the hotel Matt was super accommodating and friendly. We will definitely be coming back.

I had 3 rooms for family The staff were brilliant and my family absolutely loved it there. My mums dog was accommodated for in room and so the family could eat meals together. Dogs are not allowed in the restaurant but the staff ensured good service inthe bar area Nobody wanted to leave!

A lovely setting in an ornate English Village. We were staying at the local campsite and decided to call in for a drink. The service was fine but the prices were frankly ridiculous! A SMALL Merlot 125ml was a staggering £11, £6.50 for a pint… I actually went back to the bar as I was sure they had charged us incorrectly. I was assured that they had recently put their prices up ‘a bit’. Such a shame as we went back into the village the following evening and made sure we didn’t call in for a drink. We are regular visitors as we only live 40 minutes away so a perfect and convenient spot for us to stay for a weekend but will never go back unless they drastically review the prices. Just for comparison, my local pub charges £4.60 for a small glass of Merlot and just £7.20 for a large. Management, review your prices!

PLEASE NOTE - there appears to be two pages for the Olde Bell so I suggest you also look at The Olde Bell, BW Signature Collection by Best Western. A big difference in feedback Meanwhile / a large crowd of us stayed for the weekend in March for a family wedding. The breakfast buffet is superb - couldn’t have asked for better. We had dinner on the Friday night and it was great. Wine in the restaurant is expensive - a cheaper ‘house wine’ might be good , but overall it was a great experience

I have tried this place several times in the last seven years always poor Local reports of an improvement plus a locals discount card encouraged us to try again Sunday lunch arrived on time only two other eating - ordered and waited - many people arrived afterwords and were served some 35 minutes still no sign of food Asked for bill and to be fair they did not charge for drinks Won’t be back and it’s only a 5 minute walk from my home Continues to disappoint

Came for our anniversary stay during 16th-17th March, didn’t catch the names of all the staff on but everyone was so kind and lovely and made our stay so incredibly special. Thank you kindly and we have recommended to all our friends !

I have tried to explain, for the benefit of readers, the dire consequences of Brexit for the hospitality industry. I have been running hotels and restaurants for 40 years, so I know whereof I speak. The Old Bell has accumulated a raft of complaints about surly and untrained staff, lack of customer service skills, etc. These are problems running all the way through the industry, and people need to confront the fact that not a single aspect of life in the UK has improved since we left (or semi-left, I should say) the EU. However, the moment you mention any of this on Trip Advisor, the ayatollahs who monitor the site will shut you down. What does that tell you?

Last minute booking for me my girlfriend and 7 month old son and I must say I was really impressed, staff was amazing, managers matt and dom couldn't do enough for us, and the other staff was brilliant, very happy with our stay breakfast and evening meals was beautiful, we would definitely recommend it to anybody, was well worth every penny

We had a very comfortable room with a king size bed which was also very comfortable. The main door to our block of rooms had a sticky lock. The hotel is well off main trafficked areas which adds to the quiet serenity of the stay. The website talked a good menu which was verified with the dishes we enjoyed. Staff were very courteous and sweet.

Oldest Inn in England very good breakfast

Lovely hotel in a lovely location. Service was great, staff were extremely attentive and friendly, especially Dom & Robyn. Rooms were nice and cosy and food was beautifully presented and delicious! Will defo be back

It was a disappointing lunch. Food took ages to come out my wife had finished her meal before mine arrived and food quality wasn't great with parts of the described meal on the menu missing from the plate. Poor communication from the staff. Others were waiting for food also complaining, generally there was confusion with the staff and a lack of organisation. The location is great and the village is lovely expected a much better experience for the price we paid. It was only lunch for us we didn't use the hotel

Great accommodation & food. Centrally located for walking and local attractions. We didn’t take a dog but there were several at the accommodation along with families and disabled persons. The rooms were great with loads of parking. A lovely village to walk around or along the river to the locks and even into Marlow which has a great vibe.

Popped in for a coffee - which was lovely, very creamy latte. Staff were very friendly and welcoming and there was a very cosy atmosphere.

We had to walk through the lovely old pub full of atmosphere to the beautifully decorated dining room which could have been any stylish restaurant in the country apart from the terrible 1980s art on the walls and zero atmosphere. We were then given the bar menus to choose from which had no starters, so it was fish and chips or pies all round, good traditional pub food without feeling we were in an historic pub. Yet the branded pots on our plates containing small quantities of mushy peas and condiments made it very hard to add them to the meal. By contrast the dessert menu was extensive and the portions generous. The service was polite and efficient. Several of us felt we would rather have ordered what we saw at home on the restuarant menu that was explained away as a problem with not being able to take it down off the website.

We stayed 2 nights. It was OK for what we required. The hotel doesn't take cash. Didn't know money wasn't legal tender !!!!!

Terrible customer service!! Asked to pay our bill half way through the night, even though we had already paid. Staff should communicate and be aware of customers needs. No experience of dealing with customers, rude and condescending.

We held our wedding in the Tithe Barn and Chloe was brilliant at organising and coordinating our day. She managed every aspect of the occasion calmy and professionally, being proactive, friendly and helpful. We were really impressed with the quality of the food, all our guests loved it. The setting was gorgeous and our photographs were amazing. Our guests were also very happy with the accommodation which was lovely and clean and modern. The bar was run and staffed very efficiently, no queues for drinks and all very friendly staff. Thank you to the team at this lovely hotel for looking after us so well on our special day.

A very enjoyable stay . The room as very comfortable, clean and well equipped. The staff were helpful & friendly . Especially the breakfast lady , Breakfast was a buffet which was excellent .

Had a lovely high tea for my retirement with my colleagues. Too much to eat. Sandwiches were lovely, but I don't like smoke salmon. Wish there was an alternative to that. Cakes were the best. Plenty of tea and coffee. My only criticism, shame boxes weren't supplied to take the cakes and sandwiches home that we couldn't eat instead of foil or cling film. Definitely worth going again

We had lunch here, from the Summer Kitchen menu. It was superb value for money. We had a meat platter and a fish platter plus kids meal. The platters were amazing; the meat platter had various meats (beef, 2 sorts of ham, chorizo, prosciutto, salami plus 2 potions of pate, brie, cheddar, bread, olives and pickled onions. For £20 it was great value and would feed 2 people comfortably. The fish platter was also substantial though not as much as the meat one. Both were good quality food well prepared and reasonably priced. I have been to ‘cheaper’ pubs where the platters are a bit of a rip off. Have to add that the service was impeccable. All in all highly recommend.

Definitely a must, for anyone wanting a great stay in a lovely place. Looked after very well and would recommend to anyone

The Dining Room was cold, to the point that my Cousin and I had to sit and eat with our coats on. We were offered a fan heater, which was then moved after a short while to another table. Soup was served lukewarm. Rolls were warm. Our roast meals, soon became cold due to the lack of heat in the room. The restaurant should not have opened on that day.. A most unpleasant outing.

Second time for lunch this week during a walk, including a Sunday when they do a bbq Sunday kitchen, lovely food in the spacious garden area which makes you feel Like you are in a park. We had a mix of starters and mains both days, smoked salmon starter, goats cheese tart, whitebait, swordfish, butter milk chicken burger, lofted lamb kebab, chips, coleslaw and potato salad, all very good, staff very pleasant and luckily wonderful weather.

Beautiful summer evening and though we would wander down for dinner. What a letdown, the previously lovely well tended garden has gone to pot, as has the food & service. Even the amazing location could not deter. We ordered gammon which literally was 3 slices of bacon, and the rest of meal overcooked. I ordered Katsu chicken curry, completely bland over cooked tough as old boots, even the rice was watery ! We paid £36 for the 2 meals and quite possibly the worst meal we have had. On top of this the staff are unfriendly, no hand sanitiser in the containers . All in all a complete waste of money and a ruined summers evening,

This looks like a really lovely venue. Decor wise it all fits very oldy worldy. But once inside staff are not that friendly. The atmosphere was not all that welcoming.. there was nothing at all wrong with the food or drink but needs to be more welcoming when you come to the bar. .

Arrived after booking online with confirmation of reservation but the staff had no record of this. However they were welcoming and fortunately had a table free. Throughout the evening we found the staff polite, friendly and efficient. The menu looked really promising and I ordered salmon teriyaki with a coconut rice. I couldn’t taste any coconut and the sauce was lacking but the salmon was nicely cooked. Generally a bit dry and disappointing. My husband had steak which he said was cooked very well but he had to suggest they served a sauce as there wasn’t one included in the description on the menu. The chef accommodated this happily and we were not charged. Without it another dry meal potentially. The menu needs a revisit but I think they have the service spot on.

This place is an absolute find. Such a warm welcome with lovely friendly faces and conversation. The room I had was beautiful and had everything I needed for a perfect nights sleep. Sitting in the bar having my dinner was great. I felt welcome, comfortable and the food was delicious. We’ll done to you all, I WILL be back

We just popped in here for a quick drink after a walk along the Thames. The choice of beers was not particularly exciting, but just being in this old venerable building made it worth while.

We got married in the Malthouse at The Olde Bell on Saturday 9th October 2021 and it was a truly fantastic day! The Malthouse is a beautiful Victorian building and was perfect for our wedding day! Us and some of our guests stayed the Friday...

Inexperienced staff, it took 10 minutes for them to find a bottle of Sauvignon blanc! The 'light bites' were ok but tiny - with a platter for 4 they gave three of each dish we ordered. £45 later we were still hungry. Good chips though....

Don’t even think of having a meal there. Extremely slow service, and three of the four dishes were uneatable when they finally arrived. On top of that, they had added gratuities, 12.5% !

A group of eight of us were meeting for a bar meal in the garden. You can't pre-book a table in the garden so, as the first to arrive (about 5.50 so 10 minutes early), I went to the bar to get a table and...

We have just got back from a lovely meal at The Old Bell. Not cheap but where is around here. Lovely food. Very tasty indeed. A great value kids meal and a really generous cheese board. Service was great.

I was very disappointed to read recent adverse comments about The Olde Bell. I have visited the restaurant several times and have enjoyed the food and been well looked after by the staff. On my recent visit (18 Aug) my family and I had a...

The idea was a "Deluxe Afternoon Tea" as advertised on their website; the event was our daughter's Birthday Treat. We "booked" early via their website link for the required date, after a week had passed with no response to our request a telephone call was...

Beautiful building and garden but what an opportunity wasted. The food was terrible and utterly tasteless, whist the service was abysmal. All staff were completely disengaged and down right grumpy. Food brought to our table was literally dumped on the side with no attempt to...

We recently enjoyed breakfast at The Old Bell and were delighted. There was a wide range of items and at £10.50 per head it was amazing value. The cooked breakfast was delicious and the atmosphere in the dining room was calm and peaceful. Thank you.

We were staying at Hurley Riverside Park and had been warned of recent bad reviews about The Olde Bell. However we took a chance as we wanted a nice meal out to celebrate the last night of our holiday. We had a lovely evening, the...

Walking range of Hurley Riverside park so gave it a try for lunch. Drinks served quickly and food followed, my partner had the kofte and I had fish and chips, both good and price ok. Lovely garden. It does seem a little disorganised but we...

Absolutely awful! Service is horrific, I have never been to a nice hotel with such awful service. The staff are not knowledgeable, unorganised. It took 40 mins to get a Diet Coke! The bread that came with my food had mould which apparently wasn’t and...

We have been waiting excitedly for the pub to reopen and had had a few mid morning coffees here. Today we decided to have lunch. Tables were filthy so I waited 10 mins and asked someone to clean the tables. Another 10 mins and a...

Arrived and could not get into our room. Had to change to another room. The room we were given had no head board, no bins or toilet brush and had red raw plugs on the wall and the room wall needed a paint. Went for...

Despite the bad reviews, I still visited this place with my friends. I was surprised about how misleading the reviews were. The inn closed for a while why they made changes where I could definitely see a change in when I came here last time. They have an outside area where you can play with your dog and there are many tables so you don’t have to worry about it being full. The customer service was excellent and most importantly I loved the food. They have a bar menu for 12-6 and a dinner menu for afterwards, they have both a kids menu and a adult menu. You can choose from both. The meal portions are a lot bigger then I expected and they have a fine selection of wine from all over the world. I would recommended this place to anyone in the nearby area.

After our long walk from Marlow to Hurley we decided to have our lunch at this restaurant. We haven’t been there before but we loved the building and the outer space. We were two families with kids and ordered from adults and kids menu. Everything was delicious, even the kids were excited. Service was great and the staff was very polite. Chef Imad looked after us very well and made us feel very welcome. We can’t thank him enough for the delicious lunch we had. We will be back there soon. Rena

Booked a table online a week or so before we arrived. On arrival we were told to find a table outside, which we did as it was very quiet. A lady came and took away some used plates that were on the table. At no point did she ask what we wanted to drink.Every pub I've been to since they opened has been table service. Here, they're not sure what the craic is. We waited a good fifteen minutes and nobody came anywhere near us. Not because they were busy, they weren't, three staff standing at the bar chatting while we were trying to make some kind of eye contact. In the end I broke God knows how many covid rules and approached the bar and ordered a round. I said I wasn't sure weather it was table service, the barman said, "yeah, you're probably best just coming the bar if you want a drink."So I returned to my table, drinks in hand and waited for some menus, remember we'd pre-booked a table in the restaurant. So we waited, and we waited until my wife lost patience and shouted for some menus, which were duly brought to us. The menu bared no resemblance to that online. I understand the current situation, completely, but just let us know...Anyway, in the end we finished our drinks and walked out...I'm not sure anyone noticed. In short, I would not recommend bothering with this place until they get their act together.

Absolute joke!Popped in for a drink with friends and family. 1.5 hours later we’d just about managed to get 1 round of drinks and pay the bill. Only 4 tables were occupied so we thought it would be a quick treat!Staff haven’t got a clue what’s going on or what they have available. When I spoke to the manager he didn’t was as useless as the rest.Avoid at all costs!

Absolute rubbish. Waited 15 minutes to order, decided on only drinks as food “would take a while”, 20 minutes later no drinks, no apologies from staff, so we left. The staff seemed clueless, poor knowledge of stock or alternatives, no idea of how long food would take & made no apologies for delays. Yes it’s bank holiday Monday & it’s sunny but it wasn’t that busy, there were empty tables. We were going to come back for dinner tomorrow but have rapidly rearranged those plans. Avoid!!

Booked a table using Old Bell's website. Got an acknowledgement. Got a reminder day before signed “The Directors”. Turned up at 6pm as booked to find it was closed and not reopening. The website should have been updated and book a table service removed but it wasn’t. Rang and complained got nowhere with the foreign girl on reception. Next day got an automatic email from The Directors saying that they hoped we had had a great time at The Old Bell and could we please fill in a survey. Didn’t waste my time. Please do not waste yours. This place does not put customers first......

Met here for a friends and families lunch - 12 of us all together and we'd all travelled about 2 hrs to this mid-way point. The food and the service could not have been better. Julian looked after us superbly and with good humour throughout. Highly recommended. As is the pheasant!

We visited this gem after a fantastic day treaking the Hurley circuit loop. Ordered Veg fritters, Sunday roast and Tiramisu. All exceptional and so was the service from Henry. Very kind, quick and efficient. Will definately visit again when in Hurley

Lovely old pub, great garden, crap food.We were on a walk through Hurley and have always fancied trying the Olde Bell as it is a fantastic and cosy old place, with a nice looking hotel attachedWe had a “rare” beef sandwich. This is a triple decker sandwich which just made the fact that the bread was really stale even worse. It was covered in some sort of white paste and the beef was anything but rare, and quite tasteless The menu suggested you could have a side salad or chips or a mug of soup with the sandwich. Actually they meant you got a (very small) side salad with the option of chips or a mug of soup. I would have had the soup, but the sandwich was so bad, I was pleased for the chipsSupposedly you get 20% off food and drink when you download the “app” (it isn’t). I asked for it, was told I would get it, and only when I sat down later, realised I’d paid full priceLife being too short, I thought I’d use the time I could have complained to the management to warn fellow travellers to AVOID!

We booked saturday lunch for 11 and were sat alone in a large private dining room. The menu was not expansive, but tempting and we all enjoyed our meals. The staff were friendly and professional.

I had a pleasure joining friends and family for a brunch at The Olde Bell. Despite very mixed reviews, I was really happy with the quality of food, drinks and service. I was particularly impressed with one of the managers Julian, who simply couldn’t do enough for us. We felt so well looked after and attended, nothing was too much of a problem. His service was so professional, yet funny and not overwhelming. The food was really good, and it came fairly quickly. I’m actually planning to take my family out for a dinner there, as I’m sure it will be a great experience again.

Was pleasantly surprised by the excellent quality of the traditional Sunday lunch we had at The Olde Bell.Having come here for the past 30 years I have been very disappointed these past couple of years. However I believe there is new management and chef!Well done! Delicious, good quality and very good service.

We stayed at The Olde bell this weekend and had breakfast and dinner on both days. We had intended on dining out the 2nd night, but as the food was so good on the Saturday night we decided to dine on both nights. The staff are also helpful and friendly which to me always makes a huge impact on the experience.

With new management, new staff, new chefs and lots of great new additions.... the Olde Bell has definitely turned a corner. We stayed on a rare weeknight break from the kids and everything was fantastic. Being in the Hotel industry myself, I was weary of previous reviews on here, but have to give credit where it's due....We were welcomed by Adrian behind the bar who served us politely, and me being me ordering hot chocolate, which was hot, yummy and perfect for this weather!When we went to check in, the girls on reception, especially Nikki, were helpful and asked if we would like some drinks brought up to our room or help with our bags. The room itself was bright, immaculately clean, and attention to detail was exactly what I like to see. The bed was huge! With soft, crisp linen..... a great nights sleep. The roll top bath in the bedroom also proved a hit with my husband, who sipped cider and watched a film on television all in the bath!Dinner was fantastic. We are both food fanatics.... so opted for the fish and seafood platter. then the lamb rump, and corn fed chicken with the mushrooms. Full of flavour and ten fold better than our visit last year. New chefs definitely showing the old bell how it's done!We will be back ASAP!

Certainly has potential but do not go on a Monday - presumably it is chef's day off. The haddock was fine but the chips were obviously saved from last night and microwaved back to life (well, an attempt.........clearly overcooked but soggy).When paying - no 'please', 'thank you' or come again just turned around and carried on with her duties. Obviously pointless to mention shortfalls so have left tip until now - get a grip!!!

We stopped here on our walk for a bite to eat and had a very poor sandwich for £8 - would recommend trying elsewhere. Thin tasteless bread with packet slices of cheese/ham. Not difficult to make a reasonable sandwich but it eluded them.

Following my first review we thought we’d give The Olde Bell a second chance, and hopefully leave a better review but unfortunately not.

A sandwich in the lovely garden on a beautiful day, what more could one want? Clean tables would have been nice and perhaps quicker service but these seem to be the norm wherever you go nowadays. Such a shame.

We stayed for three nights whilst attending rewind festival was excellently situated for us. The hotel and grounds are lovely, rooms very clean but need a little update as does the bathroom. Staff very nice especially the bar staff. Breakfast was OK but ran out of things very quickly so had to wait. But on the whole was very good and would stay again

Went for lunch. Food was good but watching the service unfold was comical from the ordeal of order taking to the delivery.

We had a lovely meal here last week. We both had the lamb and it was lovely. Large garden which was great as our boys loved playing on the big chess board. Also if you stay at Hurley riverside campsite you get 20% off. The beer was local from marlow brewery! Would highly recommend.

Great, friendly service, lovely food and nice beer. The enormous garden was perfect for the children to run around and play giant chess!

What a useless concern. No clean glasses, a wedding on across the road and they couldn’t cope. Long wait for food with a reallyuninspiring menu “sorry sir, the restaurant menu is not available until after 9.00 tonight” for a 7.30 booking. Beer rubbish, wine not available apart from an open bottle.

Absolutely lovely pub with huge gardens for the kids and giant chess to amuse them, we were a party of 9 with 4 adults and 5 children. The waitress Paloma is over from Madrid to enhance her English language skills, she did an amazing job from start to finish and they catered for us without problem. The food was lovely, reasonably priced and all arrived at the same time, which can be unusual for a group this size.

We took up the diamond package that involved us taking all 44 bedrooms, the Malt House and the Tithe Barn for our special day. The wedding could not have been any better or gone any more smoothly. The Tithe Barn was perfect for an intimate and beautiful ceremony for our 120 guests. The registrar from Maidenhead was efficient and positive, as she made sure we felt comfortable about the legal part of the ceremony. The staff were calm and collected as they helped cajole all of the guests into the right places at the right times. They never added any stress to the occasion and they really understood the relaxed environment we wanted the experience to be. They allowed us to select all of our own music and they then took control of the logistics required without any errors or worries.

So please let me set the scene: I had booked a table for my wedding anniversary and as part of the booking, I had explained to them it was our anniversary. I was asked to confirm my booking 3 days before which I did. When we arrived, there were no tables made, there were no other diners and one member of staff working. He asked us to wait while started to make up a table in a room that had quite clearly just been used as a reception as it was filthy and chaotic. He told us that there was a 'limited menu' because they were short staffed. They weren't short staffed, they had a wedding on and didn't bother to tell us. They were in fact so busy with the wedding that they had clearly no intention of honouring our reservation. The 'limited menu' consisted of sandwiches and paninis. Remember, I had told them it was our wedding anniversary. They knew they had a wedding function on, so surely you would assume that they would have the decency to let prebooked customers know about it. Instead there were no tables prepared, no service, no food, truley appalling. My poor wife was in tears. I have never experienced anything like this and this place should be absolutely ashamed of themselves, disgusting way to treat customers.

What an awful experience, we ordered three dishes from the outside kitchen. One was not delivered and the other two were shadows of what was ordered. Overpriced, misleading description on menu, super slow service by staff who couldn’t careless. I raised my concerns but there was no management! Only blank faces.... I cannot believe the place is in business at all. I cannot say anything positive except the garden was nice to wait in.....

So we've had a drink previously in the garden and the setting was very nice, so we thought lunch would be a good bet here. Ummmmm how wrong could we have been, I ordered the pork in a bun with chips and a tomato and onion salad........the pork in the bun was a slab of pork chop in a dry bun, the tomato and onion salad was two tomatoes cut into quarters with a shaving of red onion, there must have been a potato blight in Hurley that day as the amount of chips that turned up did not exceed the amount of fingers on one hand. Quality and quantity was very much missing here! The rest of our party ordered the chicken and charred corn, so the chicken was cooked but the skin was sloppy and had touched as much of a flame as the artic circle.....the charred corn had seen most of its life inside a tin can without seeing a bbq before hitting the plates!

The Old Bell is a delightful, very old hotel and we stopped off for a light lunch in their garden.

Our group gathered in the garden for drinks which was a really lovely place on a warm sunny day. Our orders were taken and when we sat to eat the starters were promptly brought out. I could not fault the food, we had the chicken ballotine and I followed with fish and chips, the fish was melt in the mouth scrumptious, but the piece de resistance was the desert, chef's special cheesecake sphere - died and gone to heaven.

We only called in for a beer and were happy to wait to be served given lunchtime rush. Mystified by barman’s response to person in front who asked for non Diet Coke only to be told that the sugar tax means they only sell Diet Coke. We asked for Stella 4 but barrel needed changing so we’re asked if we could have bud instead, which we didn’t. Bloke behind bar was clearly rushed off his feet but result was a totally shambolic and not very inviting experience. Lovely building and beer tasted good but given the suites staff and poor service, not for us.

Called in at lunch time today..very disappointed! Steak tough chips over done. My wife’s chicken was dry and inedible.we saw 2 employees talking outside and we said we were disappointed,they said we should have complained,we said not coming back would be our complaint!!

Warm Sunday, a lovely garden and the place was deserted. The garden kitchen was shut so had to order off the “Sunday” menu which was not very exciting.

Visited on Good Friday and a wedding was in progress. We thoroughly enjoyed our short stay in the garden with plenty of space for the children. Staff was very helpful.

Over the years I've made the enjoyable walk along the river bank from Henley and ended up at The Olde Bell for lunch or dinner. This is super summer venue but an austere and slightly charmless cold dark night destination.

Popped in here for a spot of lunch after a long Thames Path walk. Used to come here 30 odd years ago and it was very nice up market pub.

Having had indifferent service Today was V. GOOD!

Came here for a Sunday lunchtime.

I have stayed here, eaten here and used the bar. A very charming old hotel, with modern hotel rooms set in the car park. Great breakfast and a good evening menu. If you just want to stop for a pint there is a huge beer garden and in the summer an outside bar.