The best restaurants serving British food in North East

Total rip off. Couldn't make the booking due to one of the parry being ill so arranged a takeaway instead. Charged exactly the same price despite only the chef having anything to do with the meal. No service required as we collected it. Under no circumstances will visit ever again. Shamelessly ripped off despite trying not to cancel the booking entirely, which we could have done.

I will start with an overview of our group purely because I would like the staff/management & any other diners there on the day to remember us. A group of 19 old Harley Davidson riding friends visited The Niblick on July 7th. Our average age is over 60 and we have been friends for several decades. We had travelled for our annual meetup & a ride around beautiful Northumberland and we had booked here for Sunday lunch. The food and service was fine and no complaints there. However it all went wrong when it came to taking payment. Because we are all such old friends, we just divided the bill between us all and it came to £18 per person/£36 per couple. Most restaurants would have walked down the table with a card machine & took all necessary payments and kept track of everything, however they insisted that we all go up one by one to pay, which we did. One couple paid cash which caused a little confusion to the lady taking payments, because she had initially assumed it was going to be a card payment and she had to cancel the transaction and start again. Once everyone had paid the waitress said there was an underpayment of exactually £36. We all knew that this was not possible and that we had all paid our money & had proof on our banking apps and we had witnessed the cash being paid. We asked her to check the till, but she said this was not possible and it could not be done until the evening. Because we are not the sort of group that like a fuss or commotion one of us agreed to pay the extra £36 and the restaurant assured us that they would ring us the next day and arrange us a refund. They never rang us. After a week we had still not heard anything, so we wrote to the manager of the restaurant asking for an explanation and our refund. We again heard nothing. Hence my review. Dear Manager, did your staff pocket the extra £36 (as well as the £40 tip) that day or did you just get to keep it yourself? To future group booking customers, please keep a track of your payments because the restaurant/management clearly cannot!

What a great find! Absolutely loved this restaurant the food was amazing, the service was excellent and the price was extremely reasonable for the quality of food/drinks and service. We was lucky enough to be seated outside in one of the booths on a warm July evening and quite honestly what with the food and atmosphere we could have been sat in a restaurant on any Greek island or Cyprus.

Always get xl and are a great size apart from this time hopefully a 1 of been using ernies for years 💪 so not going to slate it for 1 bad fish

Called in for lunch not realising we needed to book but there was 1 table for 2 available thank goodness. It was very busy and the staff were working very hard but were still friendly. We had Mince and dumplings with mash and it was delicious. It was a lovely change to have something old fashioned and homely. We'll be back to try the breakfasts next time.

Lovely little family run cafe I had a freshly cooked breakfast and a pot off tea and enjoyed every mouth full. P.s ther was music playing and not radio rubbish but old school 60,s 70,s blues....excellent

Called last minute to ask for a room and revived a warm welcome.Heard lots of interesting stories about the pub and the area. Hosts efficient, helpful and friendly.Room very clean, and bed very comfortable. Breakfast- a simple but excellent selectionThank you for your hospitality and warm welcome.

We were looking for a morning coffee and potentially a place for lunch with friends. It was too small and busy for lunch but we had a coffee. My flat white was very good. The cakes looked good.

Great service love the small homely feel of the cafe area the prices are very reasonable the menu is very traditional will be visiting again soon thank you.

i took my granddaughter hayden for a burger and chips here at the whitehouse i had a lovely bread sandwich and beans but hayden cried and didnt eat his tomato and pickle toastie. the place was not very clean i found shaving foam under the table and it smelt like moudly cheese. but a nice experinece and an average birthday party at least hayden got his vbucks.

Found by chance and what a pleasant surprise. Lovely inside. Velvet classy comfy chairs. Nice ambience. Staff lovely. Filo pastry brocolli and cheese slices served on gorgious plates and good coffee too. Pity our trips into Middlesbrough are limited tbese days.

Great value, well-cooked food and friendly service: everything a cafe should be. We arrived when the cafe was busy - always a good sign - and were told that because it was so busy there may be a slight delay. We didn't have too long to wait, however, and the quality of the food was worth it. Great choice of soups and toasties / panini. Highly recommend.

Had 2 visits here recently, 1st had raspberry and white chocolate scone and 2nd cheese. Both lovely. Coffee nice too. Brownies look gorgeous.Shame its not better frequented as quality great

Passing through on way back from holiday. Stopped for morning break. Delicious freshly baked scone and coffee. Lovely and clean quiches looked great. What a great find would recommend.

Really great coffee and delicious cake (raspberry and white chocolate, since you ask!) Service friendly and view from the perching stools and tables at the end of the cafe rather lovely across Berwick’s rooftops. Good place for coffee before or after the Lowry exhibition!