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Outdoor
The best restaurants serving British food in London
3.457 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
3096 Opinions in 2 websites
I regret to write to review but I do think it is important that the owner is made aware as it was jaw droppingly bad. On Wednesday of this week, myself, my 6 month old baby, my best friend and her 1 year old and her 95 year old nan went to the stables (opting here over wetherspoons as we hoped it would be less busy). My best friend has recently moved to Folkstone and it means she cannot spend this year with her Nan for Xmas day so this was a special occasion in which she had travelled back for. We were seated promptly and bought drinks at the bar arriving at 1245. We proceeded to order our food at the bar (in the presence of our children and Nan) where no mention of any long waiting times were made…we then proceeded to wait over an hour for our food…my friends nans food (hunters chicken) had to be chiseled out of the bowl it had been served in and was so dry that my friends nans could not actually physically cut it with her knife. My friends chips were cold, while the child’s meal was piping hot. We asked the waitress to please acknowledge the state of the chicken where we were advised to change the order as ‘that was how it was cooked’ -so we asked to change it for the festive sleigh burger which my friend had ordered and had been nice with the exception of the cold chips….we then proceeded to wait a further 45 minutes …meaning my friends 95 year old nan had to eat alone and had waited nearly 2 hours….we were presented at the time of my friends nans 2 hour delayed meal with a bowl of pigs in blankets which ‘had been forgotten’ from my friends meal….and then we had to ask for the children’s dessert which came with the meal (but which had not been flagged to our attention at the til despite us paying for it). The waitress offered zero apology (we remarked on this sarcastically at the time), and were offered initially a refund for the two adult meals. I had paid for my meal separately (a soup) and have to say I thought this was outrageous given the entire meal was ruined and they wanted to claw back the 6£ meal of the child. We were not asked how our food was at any point, received zero apology or notice of a long wait time (particularly upsetting with such small children and an older lady being part of the party!). I believe a wake was occurring at the time which perhaps was the reason for the poor service and food delays…that or such long waits and poor food resulted in a death?! The rest of the pub was quiet and certainly not fully booked so I fail to understand why things were so bad. In the past the stables has been excellent, good service and delicious food -which is why we chose here over wetherspoons despite it being much more expensive. We did receive an entire refund for the food which we appreciate, but ultimately the experience was terrible and we will not be returning for any special occasions. I also think it really needs to be investigated by the owner as it was so avoidable! A real shame. Had there of been more transparency, apology and communication this would have been completely avoidable.
2582 Opinions in 2 websites
I tried the fish and chips and spicy chicken wings here. While they claim to serve halal food, the wings were okay, but the fish was disappointing. Prices weren’t displayed anywhere except at the till after billing, which felt unclear. Personally, I wouldn’t recommend it.
640 Opinions in 2 websites
Average but what frustrates me about Costa in general is that I'm lactose intolerant and I have to pay extra for non dairy milk
495 Opinions in 2 websites
Recently visited the Cricketers with friends for a beverage, how nice it was to finally have a member of staff (ROXI) Who looks to be happy in what her job entails and gets on with same in a professional way with a smile on her face, will be returning again hopefully she's still be there.
382 Opinions in 4 websites
I’ve eaten here before and so thought I knew what to expect - but the food was nowhere near as good this time. We both had turkey ‘burger’ which in reality was slices of meat in a soft bun. We both commented that the meat was chewy and fatty. We fed this back to the person who served us when we were asked and her response was surprise because we’d eaten most of it! For dessert I had treacle tart which was the smallest sliver, served lukewarm with a teaspoon sized quenelle of cream and two segments of mandarin. My friend had the Christmas pudding which had the look of an individual portion from a plastic microwave pot. For £45 per head (including 4 drinks) I expected better and it’ll be a while before I venture back.
63 Opinions in 2 websites
Very dissatisfied today young girl on the till made a mistake then ended up taking 2 free drinks off my rewards instead of just one
55 Opinions in 2 websites
We had an amazing time at the pub, especially as it was my wife’s first visit and similarly our youngest grandson (17) and his girlfriend (18) The purpose of our visit was to have a pre celebration of our grandson’s birthday, as he would be celebrating his 18 on 15th October. The staff made us feel very welcome from the moment that we entered the pub, as they were so friendly and polite. We had some soft drinks with our food, which consisted of 1 Haddock Goujons and 3 Smash Burgers. The quality of the food was excellent and we strongly recommend the choices that we made. We are already looking forward to our next visit.
1026 Opinions in 4 websites
We reserved a table for three people at 4.00pm. Upon arrival we waited to be told which was our table. Having been ignored for a while, we were told to take any table "out there". Having seated ourselves, my friend was told to move as it was a reserved table. She declined and explained we had a reservation and had been told to take any table. I then ordered two pints of shandy - they were poured as half lemonade and half lager. Promptly charged for two pints of Hells Lager. When I queried the £14 I was told not to ask him about the price with a shrug of the shoulders. Huge queues for the toilets which were very unclean. There used to be more toilets downstairs but these were closed off. Have to say a really underwhelming experience service wise and come away feeling fleeced. The whole place felt tired, unloved and with an air of disinterested weariness from the staff. Never met a seven quid shandy before and won't be hurrying back.
343 Opinions in 2 websites
food is good but is being let down by horrible staff and rude management. Ordered last many months ago and the experience was so bad that this is me righting a bad review months later. Absolute clueless ignorant people working there who don't have the slightest or simply don't care about what the customer wants or thinks of them or if they care about repeat business.