The Pheasantry Cafe in Richmond upon Thames

Been here a few times just for a coffee but gets worse everytime I go Yesterday after a photo trip looking at the red stags my wife and I decided to have a small snack before moving to the other side of the park. Please explain how this order can be wrong Sausage bap Egg, sausage and bacon bap What came out was egg, sausage bap 4x bacon bap I asked the order to be changed it came back with Egg bap 3x bacon x2 sausage I asked where the extra bacon went and there was no answer, if I'm honest I don't think the guy severing could count any higher then 2 🙄 I toom the order and sorted it out on the tables outside so at least my wife could have a decent meal.. Watch eating outside as you get dive bombed with crows and birds.. No signs not to feed birds anywhere as lots of people feeding wildlife making the problem worse Oh and to boot TWENTY SIX POUNDS FOR TWO BAPS AND TWO CANS OF COKE!! I WILL NOT BE BACK!

My friends and I love to walk through Bushy Park and come here for a coffee to catch up, and it's absolutely lovely. Despite the long queues at times, the staff are lovely and the service is very quick. I had a salted caramel brownie and it was delicious, especially considering it was a gluten free bake. Our coffees were delicious and very filling, my hot chocolate was great. I would definitely come here more often if I lived nearby.

We haven't been here in a while but today we were extremely disappointed with everything here. Firstly, we were accompanied by a handful of pigeons inside the cafe. Everything was extremely overpriced for the quality that was provided. The breakfast tea was completely cold and didn't even come in a pot (as before), the only hot water was in an additional paper cup. Flavoured latte (we ordered hazelnut) was similar to a small size in Costa and nearly £5, except it was pure sugar and zero coffee. We were waiting on food for nearly 30mins, to be given stale pizza, and extremely dry burgers that lacked any sort of flavour. We never write reviews at restaurants but this was quite possibly the worst meals we have had in a very long time, and absolutely will not be coming back.

Using a pun this cafe was not our cup of tea. Children running amok. poor service, overpriced and food below average.Only saving grace was the nice location in the lovely Bushy Park. We will not be returning here

This is our regular stop off point for a coffee/tea in Bushy Park. It is in a lovely setting in the Woodland Gardens and the floor to ceiling windows make it even more special. It's good for a cuppa and the cakes are excellent (my favourites are the banana loaf and carrot cake). The food is expensive for what you get, for example, a vegan sausage roll is over £5 and it's just a standard size. It is a victim of it's location and can get very busy at weekends, although on weekdays it's generally fine. As such, you can wait quite a bit of time if you order hot food and you can end up clearing the table yourself if you want a seat. There is seating outside but don't leave your food unattended on account of the birds swooping in to grab your food! As the cafe is located in Woodland Gardens, dogs are not allowed, although there is outdoor seating which extends just outside Woodland Gardens with a booth where you can order food/drinks if you have a dog.

First time here. Absolutely awful. Kids running around. Granted it is Easter so you could overlook that but tables filthy. Covered in food. No one cleaning tables. Bird poo on seats. Mayhem inside. Limited food and hugely overpriced. Didn't even notice the scenery because the rest of it was so awful. For those who give this a high mark have low expectations in my opinion.

Another terrible experience here - such a disappointing offering for Bushy Park. The menu has become more limited since the refurb and the waiters / chefs are unhelpful in dealing with reasonable requests, ie. I asked for some cheese with my pasta and was refused. We had to clean our table ourselves and the wait with hungry kids was very long. Won't be returning even though we live in Teddington.

The food was OK: they catered for my wife's allergies well. However, the gluten-free toast was H-A-R-D; the bacon a tad undercooked and the sausages a tad overcooked. The order was taken by a very pleasant lady.

It was hugely busy on a fine Twixmas day, and the team were doing a fabulous job! We ate sandwiches, sixes and cages and drank coffee- opting to sit outside in the winter sunshine. The abundant wildlife just added to the experience. Highly recommend!

£11.60 for two lukewarm/cold sausage rolls!! Beautiful surroundings but it seems the lack of competition encourages over pricing.

Excellent breakfast. Very pricey but excellent food and service. Lots of choice on menu. Plenty of seating inside and out.

Great location in the park and it’s comfortably furnished. Food very average - microwaved ciabatta was chewy. Coffees fine. Main problem was the screaming toddlers - running around, and cycling (indoors) and on scooters. The noise was excruciating. So avoid unless you’ve got a few badly behaved kids who need to run off their energy and throw a bit of food around.

After running the Bushy Park Parkrun we are usually sceptical of using a park café due to the surge of customers all at once. We took our time to walk over, but was so pleased we did. There was no queue, and we only waited a few minutes to be served with a delicious breakfast, and a very welcome coffee.

The owner/manager was very rude! Could have said it in a nice manner, bought can of coke and 2 cappuccinos, had food from somewhere else, we ate in their cafe, and the owner/manager told us to take our food and leave, even though we bought 2 cappuccinos and coke! He should have said, we can eat now, next time please don’t bring food from somewhere else, he seemed racist. I would have rated zero stars but had no choice!

My partner and I went for a coffee with my sister and brother in law and their dog. We sat in the area wear dogs could go. My partner ordered 2 coffees, one latte and I ordered a black coffee.ordered two bacon baps, the young lady serving her English was poor. She served up half a cup of black coffee asked about the the baps she had not ordered them. She gave me a tablet with a number on it and should me it would go red. Took coffees away. The tablet flashed red. Went into get the baps confused where to collect as was not explained as I was visiting. Ques up then worked out where you had to go. The baps were not ready as I was told in the restaurant it would buzz. Went back to my table, with all the mucking about with the baps , coffee went cold. The tablet buzzed so went back and got baps, they were hot So that was good. My brother in law while ordering asked the lady twin if there was any sandwiches she appeared. It to understand and said no. When I went to get the baps there was sandwiches in the fridge. Overall disorganised and need people to be more customer awareness and needs better communication skills. I have been to this cafe a few times over the years as used to live in the area and grew up round there. Gone down hill 👎🏻👎🏻👎🏻

Stopped with my cycling group for cake and coffee. We were queuing at the kiosk closer to the little bridge showing some really big pastries…pan au chocolate, cinnamon rolls, almond croissants…two of us decided to buy the pan au chocolate. It was really disappointing! Quite expensive for a very dry pastry that was hard to even tear with the fingers. The chocolate was nowhere to be seen, only one hard narrow stick in the very corner of it. We decided to return one of them and the young brunette lady said in response “Next time don’t buy it”. What sort of customer service is that for a pastry that was quite inedible? I wonder if we should try touching the food before buying so we know if it’s fresh and edible? Or maybe we should be psychics so we know what not to buy?

Good place to stop for a coffee & treat. Only two GF sweet options (although there was also bread available for Savory), but the Carrot Cake was nice. Service was quick and friendly. Very busy and weren't enough indoor tables! But I didn't mind sharing. Great spot to warm up after a walk out in the park.

We were eating Bushy Park with friends when we stopped for coffee in the Pheasantry Cafe. Coffee was good & it is a really busy spot.

We went today to The Pheasantry Cafe for a nice lunch in the sun, and unfortunately we were given tasteless and very expensive food, all covered with hair and inaudible. I couldn't believe it when we received two bagels, one with over cooked halloumi cheese and has hair on it, and the bagel had no taste. As for the second bagel, salmon and cream cheese was smelly and served with extra hair. The bill is outrageously high for a small cafe and doesn't reflect the quolity.

We arrived at the Pheasantry just after 9 o’clock on a Saturday and it was quite quiet. We ordered a bacon roll and a full English and took a table outside. We were buzzed after a few minutes to collect our food. Both breakfasts were very tasty and we spent £26 including a smoothie and a coffee.

We were in Bushy Park exploring the gardens and fancied a coffee break. We found this cafe and is perfectly suited our purpose. Sat outside people watching . The coffee was nice and the service was both friendly and efficient.

Great location, especially with free parking nearby which was useful for our disabled visitor. Maybe we hit a bad time but inside, it was very noisy and although there were plenty of free tables, almost all of them hadn't been cleared. Eventually they were but it took staff a while (and there were definitely enough working to have been on top of this). Food wise, we had flat whites which were really good although overpriced considering they come in a paper cup, even when dining inside. The banana loaf was also delicious. This place will always make money given it's location and local market; compared to Nat Trust cafes though, it's a way behind and less pleasant.

If you want a good old slice of Victoria Sponge or a scone and jam don’t come here. There is very limited choice (like on the last visit) and the selection was a little too “try hard”. Folk don’t want pumpkin seeded flapjack or strange flavoured sponge cake! Additionally everything is very expensive - we noticed the veggie burger was more expensive (£14!) than the meat burger (and indeed most other main courses menu), now come on! On the plus side staff, although rushed off their feet, were helpful and trying hard to serve everyone efficiently. Nice setting in The Woodland Gardens. This is a Bushy Park issue but not nearly enough blue badge spaces in the car park so we had to park further away and Dad had to walk.

Nice and clean cafe with friendly staff. They have limited choices for lunch but enough to please all. They have a kids meal menu too. The portion are big so is their prices. We went on a sunny day and sat outside, it was fantastic.

An egg and mayonnaise sandwich on malt bread was the most disappointing I’ve ever eaten. Bread was very dry and tasted very salty. The egg filling had no evidence of any mayonnaise and the ‘green stuff’ inside was wilted. I have to say the white...

It's in a beautiful spot in the middle of the park next to the gardens and bathrooms. Had a sandwich, some carrot cake and a suasage roll. The carrot cake was delicious but the sandwich was made of the dryest bread I've ever eaten. Even...

The location and outlook from the cafe is spectacular, and that’s what you are paying for. I stopped in for brunch and had the poached eggs and avo on sourdough bread. The eggs were overdone and the sourdough isn’t toasted so was a bit chewy....

We have gone twice to this café in as many weeks, and both times we had sourdough pizzas, which were absolutely delicious! I can't comment on the rest of their food but we have been happy each time we visited. Prices, however, are on the...

They are doing an exceptional job, dealing with the queues and covid. Friendly staff.and good food. The park itself is a free fantastic way of getting your family out into the fresh air. Lovely playground. And a walk over to Hampton Court Palace.

Twice this week I have had lunch at The Pheasantry and each time the sandwiches have been quite inedible. Surely with good ingredients it should be possible to have food that one can enjoy. The chicken sandwich was tasteless and dry, the ham and cheese...

Lovely cafe in the heart of Bushy park. The cafe is in a wonderful setting and the staff are lovely, Nice coffee and good selection of cakes and pastries. Easy to park and also has an outdoor area for people with dogs We come here...

No real issues with the food. Cafe is in a nice location so that's most of the appeal. Sadly the experience of purchasing is awful. They have several separate ordering points: a kiosk, the main cafe, a secondary counter and an outside bar. You might...

I visited at 9.30am today with two friends and we found a table outside under the trees. All the green slatted metal tables under the trees were filthy, with both bird faeces and what looked like mud. Obviously, tables under trees will sufffer from birds’...

me and my friend came here and firstly, the pizzas were extremely over-priced and i wanted to buy water with cash but they were only accepting card payment. so my friend had to pay for all of it which is not fair on him. however,...

I have always wanted to visit Hampton Court and Bushy Park, so I decided to visit them both, and in Bushy Park, in the Woodland Gardens, you come across the aptly named Pheasantry Cafe. The Woodland Gardens, are made up of ponds,plantations,and bridges, the Cafe...

Good good and drinks, surroundingsare really beautiful, good stay with family, kids. Pros for outside tables

We decided to treat ourselves to a lunch out and had noticed in the past a nice salad bar here. Unfortunately on this day there was none to be seen, so I chose the only salad on the menu. What came up was definitely not...

Been visiting this beautiful park for years, and always felt compelled to say something. As a Londoner, I'm so proud of our parks but get so, so upset with the substandard, overpriced cafes which have the monopoly and thus really don't care about the quality...

Pleasant enough café, but people come here mostly for the beautiful flowers in Spring. The table full of delicious cakes went 2-3 years ago, just a few muffins now. Nothing more exciting on the menu than burgers and pizza. Prices about 20% over the odds,...

As several people have pointed out - prices are hiked as they've got a captive audience. Come on - £2.25 for a tin of Diet Coke..really?Tables left dirty and crockery not cleared.And worst of all - they should be ashamed at the amount of single use plastic glasses they are churning out.

I've tried a lot of coffees in my time and this cafe has one of the worst. I could make a better coffee out of bog water(one of the deer's watering holes within the park). The food is okay but far too expensive and doesn't justify the lack of quality. Avoid.0/20

Ok place while you’re in the park but it is a bit pricey. Maybe it’s because we’re in Surrey? We tried the pizza with ham and rocket which I enjoyed eating but the ham content wouldn’t of upset a vegetarian, just 2 pieces (not slices) on one segment. I can only assume the chef got called away before he’d finished making it!Don’t go here if your on a tight family budget though, each pizza will cost you 10 to 12 quid and they aren’t massive so you’d need one each.At least it gave us time to rest up in the warm until we were ready to burn off some more of those Christmas calories. Would we call in again, yes probably if it was just for a drink.

Lovely place to have breakfast or lunch. Nice choice of freshly made cakes etc... Lovely friendly staff and great environment in the heart of Bushy Park

Highlight of our Saturday morning is parkrun followed by breakfast with fellow parkrunners. They serve the very best scones with clotted cream & jam. My daughters love the paninis or the sandwiches, both of which are packed with filling, and delicious. There’s often a big queue and a wait, but you would expect this when over 100 people enter about the same time wanting their breakfasts. Full English breakfast is also very good. The staff are for the most part friendly & a pot of tea helpful, recognising is from seeing every week. Coffee is good & good. If we happen to linger too long into lunchtime, the food has been invariably good. Always busy, bustling with families & children. If you’re expecting to have a quiet peaceful corner, wrong place. If you’re expecting a busy cheerful place perfect for children, large or small, right place.

“Hi, can I have one of the Sausage Rolls”“Ok”“Are they hot?”“No, but I can warm it up”“That’s be lovely, thank you”“Oh, and they’re vegan!”The member of staff who served us really wasn’t interested and really shouldn’t be on the front line dealing with customers. He was rude, walked off half way through taking our order to do something else and then came back to carry on. Consider how expensive the this place is, you really would have expected more than just some useless teenager who had no understanding of customer service.

After a lovely walk around Bushy Park, popped into the Pheasantry and enjoyed a red fruit tea and a truly fresh piece of banana cake that just melted in the mouth.

The table number was displayed on a filthy old tin bucket which I didn't even want on my table. There were no forks on the stand, no water in the dispensers. French fries were luke warm. The red cabbage slaw was completely tasteless, all served on a plate so small that the food fell onto the not too clean table. so saying the fish was good. What a terrible waste of a facility in such a lovely position! !

Nice cafe that serves hot and cold refreshments and there is outside seating area, great on a warm day. Meduim sized car park that is free.

We took our niece here, walking over 12km to get there, around and back home, so we needed substantial food and were not disappointed. I chose a ‘small mixed plate of salads’. The serving was very generous and totally delicious. Hubby & niece also had nice food (don’t remember what they ate).

I used to walk through Bushy Park just to split one of their amazing brownies (gluten free, incidentally) with my husband! Unfortunately, their brownies have undergone quite a transformation recently and are now nothing but a childish chocolate mess – pasty and covered in syrup with gold stars. Sounds like a small thing, but this was a huge disappointment, especially considering their brownies were gluten free long before I was!

It’s all about timing! The cafe is set in the Woodland Garden surrounded by nature with a beautiful treeline canopy. There’s plenty of parking onsite if you choose to drive, but the size of the car park will also give you a clue as to how busy this place can be. Weekends and lunchtimes can be crazy busy and not at all relaxing but if you go any other time you will have an enjoyable visit. There’s plenty seating indoors and outside and the staff are very attentive and will bring your food order to your table. You will probably have a visit from the local inhabitants on the scrounge, the ducks are always entertaining to have mooching around your feet . The breakfasts I would definitely recommend and they also have an alcohol license too. Go fir the bacon and egg roll, I guarantee you will not be disappointed.

I visited with a friend and her dog a couple of days ago. We occasionally pop in for a sausage bap and a cup tea or coffee while visiting Bushy Park, usually to the quick-service kiosk with outdoor seating. The sausage baps are always very good, but on this occasion, they were excellent, generously filled and the tea and coffee we had was of very good quality indeed. Service was efficient and attentive. I would always choose this venue for a quality snack in the vicinity of Bushy Park/Hampton Court Palace.

The trays smelt awful, which left my hands smelling the same.

We stopped for a quick sandwich and a coffee. Unfortunately this took far longer than it should for a quick snack. We had to chase a rather disinterested server twice to ask where our food was. We weren’t told what the problem was but in the end we waited for 35 to 40 minutes ... and all we had ordered was a panini which just needs a couple of minutes to heat up! We think the problems are caused by a chaotic system of identifying food orders. We were given a bucket with a number on it. When the food is ready the waiters then wander round looking for the number. The numbers are small and not obvious so tricky to match what they are carrying to the order number. Why doesn’t the restaurant just use table numbers or more visible pointers like other places?! Once the food arrived it was nice but we won’t return as the whole experience was pretty frustrating.

We were here midweek, midmorning, so the queues were not long. Service is a bit slow, but in part that is because the customers dither. It might help if more than one coffee order were made at the same time?

Adequate choices of cafe food. We had pepperoni pizza which was very good. I think it's made on the premise. Pizza dough base was good and there is a kick to spicy pepperoni. I normally not a big fan of pizza but loved it. Unfortunately the toilet is being revamped hence the portable loo. The cafe was heaving with people, children, pushchairs on Sunday mid-day. Seems to be the meeting place for friends & families. Makes the place very lively.

Prior to a walk and needing warming up, what better than cappuccinos and an almond pastry and a scone - yes, there were two of us. Served by a very nice new male.

Went there for a late afternoon snack before going to the airport. Nice and warm inside and the drinks and snacks very affordable and nice. The floor Ned’s soma cleaning but I am sure they will do it before opening the next day.

Have visited the Pheasantry Cafe a number of times over the years but in recent months the coffee has become undrinkable and the staff rude. I asked for another cup to be made as there looked to be grounds in the coffee, only for the staff to mock me and the request. The ‘fresh’ cup was no better and undrinkable. We’ve decided to go elsewhere outside of the park for a coffee in future.

First time today and was pleased with most of the service. Greeted by friendly and funny staff and tables were clean but place was packed and it was loud. Is there not anything they can do about the noise and kids running around? Good tasting coffee and generous serving of salad. Hot food arrived late though.

Went for walk with the family and stopped for a drink here, the area was very clean and tidy. The hot chocolate was a serviced st drinking temperature suitable for the children. Not hot enough for me but was nice.

The outside tables were filthy and we had to clear the table of leftovers ourselves. The food was dire and expensive. We had to queue up to order for half an hour before we were served, despite there being tons of staff around.

As the title suggests, one word, brownie!

Walking through Bushey Park and checking my phone's map, I noticed there was cafe a few hundred metres away. Their website said the cafe closed at 5pm, but I couldn't believe that on a gorgeous day in late summer, so rang to confirm. No, they said, we close at 6pm!

Whether you go for lunch or just cake & coffee, the setting is beautiful. The service can be slow at the till area but to be honest it’s more from dithering customers deciding what to order than the actual staff behind the counter. Having more staff at this point could help speed it up though. But the food is good and the view if you get a window table or sit outside, it’s so pretty.

This cafeis located in the heart of beautiful Bushy Park, a superb Royal Park for a long days wander.

Went for lunch today but had no clear idea as to what was available as they hadn’t changed the signage over from the breakfast menu (breakfast stopped being serviced at 11:30 and the sign was still up at 12).

Nice and clean cafe with friendly staff. They have limited choices for lunch but enough to please all. They have a kids meal menu too. The portion are big so is their prices. We went on a sunny day and sat outside, it was fantastic.

This is a regular stop on a number of my cycle routes. I normally use the kiosk to get a (good) Americano & take a break from the ride. It’s invariably busy but if you can filter out the dogs, kids and Kingston / Teddington chattering classes, it’s fine.

Lets face it, its not cheap! Trays used to carry food were dirty and smelly. Staff forgot numerous items with our orders and food was luke warm.

The cafe is in a prime spot but visiting is just not a good experience. Its untidy and tables often need to be cleared. Its very expensive over £4.50 for a very average tuna sandwich. Chocolate cake is apparently only available on weekends because supplier only delivers then. It will always have customers due to the lovely situation but it should be improved.

The park is great. Very accommodating space. For my dr who fan fic writing. Good cake prior to jetting off through time & space.

Having been here a couple of times on a Saturday morning I will sum up as follows. The first time we went we had Bacon Baps, Egg and Bacon Baps and Avocardo and poached eggs on toast. Although there was quite a long wait the food was of good quality when it eventually came, however the prices are on the expensive side . The second time we went we had Sausage baps and avocardo and poached eggs on toast the sausage baps were nice but the avocardo on toast looked like it had just been thrown on the plate and the egg was hard, really not worth the money. I dont mind paying these sort of prices for a good quality meal that will fill me up but this is an expensive cafe.

My wife and I had a very nice coffee in a beautiful garden set in Bushy Park. The service was quick and prices reasonable. We shall return.

As a local resident i visit the Pheasantry often and enjoy the setting along with a reasonable cup of coffee. Today i felt totally 'ripped off'. Usually latte costs around £2.50 here but due to hot weather i ordered a iced latte to take away. Was charged £4.50!!! I queried this, as i didnt see cost displayed anywhere, staff struggled shoulders .And no lid was available for the cup, which meant i had to juggle my very expensive cup of coffee and a buggy with 2 children. This is a local facility, for usually local people - don't treat us like tourists and overcharge us, we are customers the whole year through.

A pretty new restaurant in the heart of beautiful Bushy Park.

Expensive, long queues and poor air conditioning. Not too pleasant at the Pheasantry Cafe. Perhaps two separate queues would help, one for food and the other just for drinks. Could be really good.

Nice setting in the park, good parking. Was not able to purchase food as kitchens had closed by 4.15pm.

Called here on a saturday, with grandkids at lunchtime for a snack. Tasty sandwiches and delicious cake, but very expensive. Very busy, with lots of young children and buggies everywhere, with the resultant noisy clatter.

Came here for the first time when my partner and I travelled through Bushy Park, and it was sublime. I had carbonara, my partner has chicken burger, we were surprised it felt like high end restaurant standard. Had a brownie afterwards which was soooooo chocolatey, will come back for those!

The sandwiches and cakes are amazing, well worth paying that little bit more, fresh bread and well filled, the chocolate brownies are like sex on a plate!

It's such a shame that this cafe doesn't take advantage of it's location, being the only cafe within the beautiful Bushy Park. The staff were rude, the coffee was awful. A plain beef burger costs £8.50, an extra £1.50 for cheese and bacon, another £1.50 for rosemary chips (which are in fact just plain chips - there was no rosemary). £15 poorer for a burger that was so tough and rubbery I could barely cut into it - it was clearly just a cheap frozen burger in a cold soggy bun. As tempted as you may be to stop off here after a long run/dog walk in Bushy Park, just don't - just outside of the park are other cafes much more deserving of your money!

This cafe is in an excellent location in the middle of Bushy park and is very popular with families. It is very busy, the food and drinks are ok but a bit expensive and tables are often dirty.

Visited last week and after a parkrun,so it was really busy. Staff clearing tables and one lady helping a mother with a baby. Super nice and friendly and coffee now excellent!

I am a regular runner and dog walker in Bushy Park. There is only one cafe within the park setting where you can sit inside and buy food and drink. You can buy food at a caravan which is cheaper and serves relatively decent bacon or sausage rolls/sandwiches etc with a decent cup of coffee. The Pheasantry likes to give the image that it is a high end cafe serving high end food. The coffee is not good. The food on Sunday morning was really really poor - avocado served on what should have been decent bread but was not as advertised on the menu, was not toasted properly, was soggy and cold. The young man was rude, unhelpful and not proactive with information regarding food choices. He looked bored out of his mind. He was most certainly not welcoming. The food on Sunday was over ambitious for the calibre and ability of the cooks present on that day. There were a couple of other staff members who were friendly and helpful clearing tables. This cafe is full every Saturday morning after a local running group finishes it's run. This is a market that the cafe should embrace and ensure are served quickly and efficiently. It happens every Saturday so no one should be surprised. The cafe just does not seem to alter its pace or provide enough staff to cope with these increased numbers. I have also felt disgruntled as a frequent user of the park waling my dog, maybe 3/4 times a week, that there is not a covered area that is dog friendly. Dog walkers are now leaving the park to drink and eat at a local cafe just outside the park gates that is dog friendly. I am not sure who this cafe is aimed at as families would find it far too expensive. Please please Pheasantry Cafe - get your act together. You are situated in the most beautiful setting - many of us are missing out.

A beautiful setting just and I mean just makes up for the pot luck food and awful service. Inflated prices are not too concerning considering the beautiful setting and hopefully some of the funding going towards the upkeep of the park itself. I purchased a child’s ham roll for £2.50 and it was awful. Crumbling roll, no butter, to be fair when I mentioned it to a member of staff she took the criticism well and bought back a like cake for my son as an apology.

Visited today around noon (on Mothers Day) to get coffee and hot chocolate from the outside service area and encountered the rudest individual I have ever been served by - I assume a Colicci employee. I ordered two coffees, one with soya milk and one...

Such a nice place for a warm coffee and cake after a stroll in the park. Totally recommendable. Had capuchino,...

I now avoid this place if possible but it’s position in Bushy Park means it has a captive audience. So...

Have visited Pheasantry cafe many times over the past few years, they’ve always been pricey, but recently they got considerably...

Beware that at certain times eg sat and Sunday am this cafe is so so crowded it is not pleasant....

Today there was an unexpected, much bigger influx of runners into the Pheasantry after parkrun. The staff coped so well...

The staff are surly to the point of being rude. I went with my daughter for tea and cake, the...

This cafe in the middle of Bushy park is very popular with families. It's ok but is relatively expensive and they don't tidy up the tables very quickly when people leave.

There is serious quality problem when staff have mixed up the soup container with the coffee container! The price list showed “Black Americano” but the coffee was not made in the classic Americano method (ie hot water and espresso). Clearly the container that the coffee was served from had previously been used for soup and not been cleaned properly. Yuk.

I'm not an experienced cafe-goer - certainly not during opening hours - but The Pheasntry proved a convivial joint to see me through the first of my dry January meal occasions after a wander through the park. All was great. There is a slightly annoying school-dinnerslike queuing system but I can't see a better way of delivering the nosh without pushing prices up. All the food looked great and the tuna sandwich I chose was tasty and full of fish! Coffee was pleasant enough, although the cafe latte that arrived did not quite deliver the two-espresso kick I had hoped for from the flat white that was ordered. A great cold/wet weather refuge with lovely views of the arcadian surrounds. I bet they make a fortune there!!

Great food, Brilliant service and friendly staff- Tania and Hugo always bring a smile to my day (as do several of the other regular staff).

So the £7.95 full english - this is served on a T-plate. Great for portion control for a diet, but really, you can get a decent breakfast on a grown up plate for this price. On top of this, most of it was cold. Being fair, the staff warmed it up a little. But a bit of a rip off. Its a busy cafe understaffed so staff not to blame.

Pleasent Lunch after a walk in Bushy Park. Clean and welcoming. Clean toilets. Good selection and variety of food. Special diets catered for. Friendly service. We had egg ham and chips. Very satisfactory good chips. Certainly will be back next time we visit Bushy park for our nature walk.

My wife and I had lunch with my daughter and grandson after feeding the ducks in Bushy Park.