William Webb Ellis in Richmond upon Thames

Luke warm fish and chips with cold mushy peas. Beer good.

Ordered food but sat in coat to eat it as it was to cold with air conditioning on its notva hot day today it's raining and cold and the pub was freezing ..... turn it off please wont be going back until it's warmer in there very off putting

Visited with friends, and we had a great time. The tapas menu had a lot of variety, and the sangria was refreshing. Music was a bit loud, but vibes were fun.

Friendly staff, food and drink is great value if you buy their combo.

Service was great ..food was good..atmosphere electric..probably helped by the rugby crowd 😀

The usual pre match haunt for the Rugby at Twickenham. Really busy as you would expect but the staff take it in their stride. Drinks and food orders delivered really quickly. Brilliant service.

ID verification is very speculative and unpredictable. I’m a University student and I was with a couple of mates we order a pint at the bar without needing to show ID. Then we sat at a table and order on the app I order a fish and chips with no drinks and they ordered a chips and a burger with drinks. The drinks came and they staff asked for there ID when they've already were a pint down one of my mates didn't have he ID but had his university student ID which apparently doesn't work so he wasn't surved he's drink. I went to the bar and order another drink and wasn't asked for ID!! Anyway my fish and chips came but my mates food didn't come after nearly 40mins so we went up to the bar and asked where he's food was and they said it was already served on the table which it wasn't anyway he had to leave quickly for work so he asked for a refund for the burger which he didn't reacive!!! Absolute shocking I could of been 17 the whole time but just because I didn't order on the app I wasn't asked for ID absolutely bonkers no comen sense!!

The staff are the most amazing team I've ever come across from the door men to the bar staff to the waiters top notch service I must say and the food is heavenly so tasty I nearly bit my tongue off . This is a fantastic spot to be .

Came here for a quick breakfast. Not really much more to explain. Everyone knows Wetherspoons is a cheap and decent breakfast to start the day with. Lady who served us was pleasant but didn't speak too much to her, so can't give a more detailed review

A pleasant rugby themed pub diner, offering a good choice of food on their menu. Some very nice ales to be had also. On regular, non-match days, it's a very relaxing atmosphere. Match days can be quite lively, but civilised. The staff are very nice and helpful.

Food good delivered quickly but my second order of drinks 50mins had to go to bar spoke to staff and he said its on its way and it hasn't been 50mins so proved it on the app, I asked wich order on the display was mine, he just said its on its way, so I questioned him again as I could see the orders on the screen so he finally begrudgingly looked couldn't find it, checked my order then went away for about 5mins came back and said they had run out of blood orange cider so he said do I want anything else instead so I ordered a different cider that was cheaper and asked if he would refund the difference he said no but could speak the the manager sais yes he said he would get them but never did. The place was rammed as it was Army v Navy rugby day.

Great Wetherspoons good food and bloody good Real Ale

A clean and well loved spoons. Nice pub.

La comida nunca está caliente, especialmente el desayuno, y tampoco los platos. La comida parece permanecer en el ascensor o en el área de servicio durante varios minutos antes de ser llevada a la mesa.

Well run Spoons… Food and drink combo very reasonable and good spot to sit outside.

Excellent Garden Centre with very helpful staff. The plant department is very good plenty of different choices to make. especially if looking for a present. Cafe is very nicley decorated an Good Menu for a meal or afternoon tea.

I know others have their ideas, however I've enjoyed beer options, service and prices. Staff were helpful and friendly. Beer I ordered had just run out, but I was given the 1/2-pint for nothing with option to choose a different beer. That's good customer service. Well done!

I love this weatherspoons The staff are lovley especially Vicki who works so hard but is always happy to chat I cant remember the young girls name she's new and from Northern Ireland. She was a diamond. Had a few mix ups with food but it was quickly sorted out. Doormen outside polite and friendly too. The whole team make every visit really enjoyable .

The William Webb Ellis is a great traditional pub with a welcoming atmosphere. The decor and ambiance reflect classic British pub culture, making it a perfect spot for a relaxed drink or meal. The staff are friendly and attentive, ensuring a pleasant experience. The selection of drinks is excellent, with well-kept ales and a good variety of options. Whether you’re stopping by for a quick pint or a leisurely evening, this pub delivers a true, traditional experience. Highly recommended!

Food was good as always,staff friendly and helpful,hopefully paid well,should have a tip box😃👍

Love a Weatherspoons breakfast - fast survive, yummy, cheap

Great selection of food and drink,all at a reasonable cost.

Very slow service Good OK but tepid

Great breakfast. The place was nice and Clean . Stuff really friendly. Great place to come.

Good sized clean spoons, great for twickenham match days!

Always a great atmosphere in here when the rugby is on.

What you expecting, it's a spoons, not the bloody Ritz 😂😂

Nice place, extremely busy after an international rugby match... Great price & selection of beer!

No dogs allowed, that's absolutely ridiculous customer unfriendly behaviour.

Your traditional Wetherspoons pub, but they're good at preparing for a huge crowd on a match day, but that means a reduction in tables and chairs. We were lucky to get one!

Go here frequently and the quality of the food and drink is very good and reasonably priced.

A gem in the heart of Twickenham!

A great range of beers,friendly service and although it was very busy not long to wait for a beer

Breakfast visit. Great value for money!

Food very slow to arrive seeing as the pub wasn't busy 25min wait and it was Luke warm

Typical weatherspoons. Average food. Pleasant enough staff

Superb, Even the Thatchers Zero Tastes Fantastic.

Convienient and local at reasonable prices tasty breakfast with free refillable hot drinks, recommended

En una visita reciente el personal parecía reacio a querer servir a nadie. Yo era el único cliente esperando y 4 empleados detrás de la barra y nadie quería servirme, así que me fui a otro lugar. Hoy volví y pedí desde mi mesa usando la aplicación Wetherspoons y todavía necesitaba ir al bar y pedir mi pedido.

Not a bad spoons, breakfast was a bit lukewarm. I've had hotter buffet food but for 3 quid what do you expect.

Classic 'spoons. Does what it says on the tin! Decent beer at good prices!

Member of staff Oona or Anna (Lady with quite strong Irish accent) very rude, was playing on the gaming machine, she approached me and said I had to cash out because she needed to switch off machine, I said OK no problem and finished my game and cashed out, the machine paid out my winnings to the nearest £ (this is standard) as I still had credit on machine, I went to use on final game, at this point the lady became very rude and abrupt and said " I asked you to cash out" at which point I advised the lady I could not cash out the final amount, I asked her to pay me this in cash, which she replied no as they not her or the pubs machines. I advised the lady that I, therefore, doing what she asked and did not understand why she was being so rude. She then continued to be rude, saying it had been a long day and asking me rudely to hurry up. This employee should not be working in a customer facing role if she intends being rude and abrupt and taking out any work greiviences on customers. I have visited many weatherspoons establishments and have never been spoken to so rudely or be requested to imeadiaitely cash out and prevented from using credits spread in the machine. I will be forwarding a complaint about this member of staff as it was far from acceptable behaviour.

Great breakfast menu. First time visiting fir breakfast

Great vegetarian soup. (chicken is optional) 😉

Easy and quick to order, no issues

Over the past few weeks we’ve noticed a huge change in the pub. No longer do you stick to the tables or have dirty glasses piled high in front of you. We’ve asked around and apparently this is down to the new manager Clive. Well done Clive 😊

Popped in en route to the rugby match, so it was packed. Spoons are always good value for money. Didn't eat, so couldn't comment on food.

Good food beer and atmosphere very friendly staff worth a visit

2024 update... Attractive prices, great value, and food quality sometimes hit and miss. Good local pub. Would recommend, especially if you're thrifty.... LOL.

Good meal, drinks a fair price. Not too busy!

I checked out the beer on offer online and jumped on the train to Twickenham. My first time here, spacious bar, good selection and ales. I had a London Pride, £2.49 on Wednesday, and one of the Twickenham ales, both in good condition clear and excellent taste. Had the turkey meal which was fine and a decent sized portion. I grow potatoes and the mash with this meal was pretty good. All the staff friendly and welcoming I will be back!

Breakfast is not available. It is getting ready, frustrating that breakfast is not available on certain days. There is no notice, and the menu that is getting provided at the bar is confusing.

It's a Spoons. Enough said! Update: It's still a Spoons !

Did not eat everything else was great

Buen servicio por parte del personal, gran elección de comida y bebidas. Mala crítica sobre la comida fría combinada con el inodoro sucio para discapacitados utilizado por dos de mis empleados discapacitados. Más importante es el uso de sillas por los trabajadores tipo constructor con botas sucias y ropa sucia. Dos veces tuve Yeso en mi traje y el año pasado Pintura! La dirección debe introducir algún tipo de código de vestimenta para los constructores, etc. Voy a enviar una queja a la oficina central.

I am writing to express my disappointment regarding an experience I had at one of your establishments today. I ordered chicken wings, but to my surprise and concern, I found visible feathers on them. This was highly unappetizing and raised questions about the food preparation and quality standards. While I informed the staff, the matter was addressed with a simple apology and replacement of the dish. However, I believe such an incident requires more attention to ensure that it does not happen again. As a loyal customer, I expect high-quality food and care in preparation, and this experience fell short of those expectations. I trust that you will take this feedback seriously and review your processes to maintain the standards Wetherspoon is known for. I look forward to hearing how you plan to address this concern. Sincerely, Jannat

Great pub in the heart of Twickenham, really friendly and attentive staff. Lots of people come here to watch the rugby so the atmosphere is amazing - the table service is quick which is a bonus when the bar is busy.

I can imagine that this one gets busy when the rugby is on. I had a very good IPA: Danish Dynamite for £1.49; absolute bargain. Will return and edit

Cheap, Abbot ale was £2.49 a pint. Food was good, service was excellent. The bar staff were good, food service was good. All together a good night. Shame about the lack of music but that's Spoons for you.

The Scottish lady on duty this morning November 7th is an asset to your company.

A very very mid Spoons. You get the efficient spoons service and food. It is nice and wide and not claustrophobic, but the vibe is not it. Go for the food and a pre-drink then head to the other pubs/bars in Twicks.

Robert is a credit to the team- his Cmer service and general Bon Vi Verve should be commended and applauded- I have never come across someone who exudes the levels of friendliness, professionalism & Bar standards that Robert does - His behaviour Customer Service is the best I have ever witnessed! - This Man is Customer Service personified! ⭐️ ⭐️ ⭐️⭐️⭐️

Nice enough, but other Wetherspoon's pubs are more ''friendly''.

Can be nosiy not always get a seat

Stopped off before the rugby to meet up with some old friends. Food and beer was very good and cheaper than expected. Excellent friendly staff. No complaints - you get what you pay for - so definitely value for the money.

Just what you would expect from a spoons, full of obscure characters and cheap booze. Easy access at ground level.

They forgot to serve me a meal the worker simply said she didn’t know what to do about it so my child was left without her meal she offered nothing to make the situation better !

There for breakfast, hot food, quick service and friendly staff and atmosphere

Like many other spoons - decent place to get some work done if you bring a laptop

Have your lunch in the cosiness of your home, in the company of a lovely bunch of strangers.

Great food and drink, pleasant staff

The meals are well worth it, service is spot on will be going back 👍Can recommend them food and service always very good ,after eating their for a few weeks and having different meals all hit the spot

Good beer selection, friendly, smart and welcoming staff. 10/10 would recommend, good food quality- great visit will be back!

Great prices n convenient place

Amazing food and great drink! Had the best pint of naked ladies. No wonder this pub is in the good beer guide

Visited on Saturday - before off to Hampton & Richmond Borough FC - Great place for a nice pint,staff were very friendly & professional,little beer garden at the back!

Food did take quite a while to arrive. Bangers & Mash was delicious

Visité durante el fin de semana 29 / 9 con amigos para algo de comida y estaba muy contento. El personal era muy feliz y sonriente. Fue encantador ver que el pub estaba ocupado. No estoy seguro de si ha habido un cambio de gestión de nuevo como visitas anteriores ha habido un ambiente horrible y el personal gritado, grosero y miserable. La comida era deliciosa y yo y amigos realmente disfrutamos de nuestra visita. El personal era muy amable y servicial. Pasé mucho más tiempo en esta visita de lo que hemos hecho anteriormente. El pub estaba mucho más limpio y fresco que los fines de semana anteriores. Gracias a ti y a tu equipo por haceros sentir orgullosos.

Great wetherspoons with a marvellous range of real ales. Friendly staff, especially the landlady who made a point of coming to ask us how it all went. Excellent meal & ale. Thanks.

Good food and the Guinness was great!

Good food,great pint of London Pride and a nice chilled atmosphere

Meet up with friends. Didn't eat , so I can't mark that.

Great Wetherspoons in rugby laden Twickenham!

Good food, quick and efficient service, affordable prices. Definitely going back there.

If you’re going to close half the bar make the people queuing that side aware instead of letting them wait half an hour

Nice Spoons where you can grab a pint and a bit of grub for the typically reasonable prices Spoons are renowned for. Yes, they've got their critics but to be honest I'm fed up with paying £7 a pint nowadays and occasionally just want a reasonable hour or two out.

Maya the pub manager is very welcoming and her staff are super attentive. The food, service, atmosphere and cleanliness of the pub is excellent. It's also family and child friendly which was great for our daughters. We ate their twice, lunch and breakfast, both were great experiences. Well done, keep up the good work!

As always spoons doesn't fail, 2 meals with drinks for less than £20 😊

Really great Wetherspoons. Food great, plates are hot too, very clean and well laid out, quick service, friendly staff. Recommended. Another visit today, same high standard, friendly staff, we all ordered something different and all equally lovely, hot and fresh. Highly recommend and great value for money.

Dropped in for a quick meal and drink. All was good.

Not a lot of customer service It was steak night , and never had onion rings , but nobody came near to ask how the meal was !!! Certainly was not the best we have been to

A well run, easy going place that's very popular. Can get busy. Great for meals and drinks.

Lovely. Spend a good few hours with family and friends. Food was good

Beer (especially IPA) prices are £1.79-£3. And taste is very good. Food is not bad.

In this time of sky-high prices, this restaurant chain offers meals at very reasonable prices. If you are a Chinese who is as poor as me, the price of hot food in this bar will make you temporarily forget about the hard work of making money.

Great prices but it is what it is cheap beer people seem happy with the food didn't see any complaints everyone was happy not the sort of place that I use very often but great service from all of the bar persons

One of the better Wetherspoons, plenty of space and screens, and a garden for the smokers

Surprised l have not reviewed it before. Huge pub and l always have a good experience

Nice and spacious. Comfortable, relaxed atmosphere. Lots of drinks to choose from. As with every Weatherspoons pub, great value for money.

Very nice lunch and they had a beer festival on to. Good selection of ales and very polite helpful staff.