William Webb Ellis in Richmond upon Thames

Breakfast is not available. It is getting ready, frustrating that breakfast is not available on certain days. There is no notice, and the menu that is getting provided at the bar is confusing.

I checked out the beer on offer online and jumped on the train to Twickenham. My first time here, spacious bar, good selection and ales. I had a London Pride, £2.49 on Wednesday, and one of the Twickenham ales, both in good condition clear and excellent taste. Had the turkey meal which was fine and a decent sized portion. I grow potatoes and the mash with this meal was pretty good. All the staff friendly and welcoming I will be back!

It's a Spoons. Enough said! Update: It's still a Spoons !

Did not eat everything else was great

I am writing to express my disappointment regarding an experience I had at one of your establishments today. I ordered chicken wings, but to my surprise and concern, I found visible feathers on them. This was highly unappetizing and raised questions about the food preparation and quality standards. While I informed the staff, the matter was addressed with a simple apology and replacement of the dish. However, I believe such an incident requires more attention to ensure that it does not happen again. As a loyal customer, I expect high-quality food and care in preparation, and this experience fell short of those expectations. I trust that you will take this feedback seriously and review your processes to maintain the standards Wetherspoon is known for. I look forward to hearing how you plan to address this concern. Sincerely, Jannat

Great pub in the heart of Twickenham, really friendly and attentive staff. Lots of people come here to watch the rugby so the atmosphere is amazing - the table service is quick which is a bonus when the bar is busy.

I can imagine that this one gets busy when the rugby is on. I had a very good IPA: Danish Dynamite for £1.49; absolute bargain. Will return and edit

Cheap, Abbot ale was £2.49 a pint. Food was good, service was excellent. The bar staff were good, food service was good. All together a good night. Shame about the lack of music but that's Spoons for you.

The Scottish lady on duty this morning November 7th is an asset to your company.

A very very mid Spoons. You get the efficient spoons service and food. It is nice and wide and not claustrophobic, but the vibe is not it. Go for the food and a pre-drink then head to the other pubs/bars in Twicks.

Robert is a credit to the team- his Cmer service and general Bon Vi Verve should be commended and applauded- I have never come across someone who exudes the levels of friendliness, professionalism & Bar standards that Robert does - His behaviour Customer Service is the best I have ever witnessed! - This Man is Customer Service personified! ⭐️ ⭐️ ⭐️⭐️⭐️

Nice enough, but other Wetherspoon's pubs are more ''friendly''.

Can be nosiy not always get a seat

Stopped off before the rugby to meet up with some old friends. Food and beer was very good and cheaper than expected. Excellent friendly staff. No complaints - you get what you pay for - so definitely value for the money.

Just what you would expect from a spoons, full of obscure characters and cheap booze. Easy access at ground level.

They forgot to serve me a meal the worker simply said she didn’t know what to do about it so my child was left without her meal she offered nothing to make the situation better !

There for breakfast, hot food, quick service and friendly staff and atmosphere

Like many other spoons - decent place to get some work done if you bring a laptop

Have your lunch in the cosiness of your home, in the company of a lovely bunch of strangers.

Great food and drink, pleasant staff

The meals are well worth it, service is spot on will be going back 👍Can recommend them food and service always very good ,after eating their for a few weeks and having different meals all hit the spot

Good beer selection, friendly, smart and welcoming staff. 10/10 would recommend, good food quality- great visit will be back!

Great prices n convenient place

Visited on Saturday - before off to Hampton & Richmond Borough FC - Great place for a nice pint,staff were very friendly & professional,little beer garden at the back!

Amazing food and great drink! Had the best pint of naked ladies. No wonder this pub is in the good beer guide

Food did take quite a while to arrive. Bangers & Mash was delicious

Visited over the weekend 29/9 with friends for some food and was very pleased. Staff were very happy and smiling. Was lovely to see that the pub was busy. Not sure if there has been a change of management again as previous visits there has been an awful atmosphere and shouty, rude and miserable staff. Food was delicious and myself and friends really enjoyed our visit. The waiting staff were very polite and friendly. Spent a lot longer this visit than we have done previously. The pub was a lot cleaner and fresher than previous weekends. Thank you to you and your team you did yourselves proud.

Good meal, drinks a fair price. Not too busy!

Great breakfast menu. First time visiting fir breakfast

Great wetherspoons with a marvellous range of real ales. Friendly staff, especially the landlady who made a point of coming to ask us how it all went. Excellent meal & ale. Thanks.

Good food and the Guinness was great!

Good food,great pint of London Pride and a nice chilled atmosphere

Meet up with friends. Didn't eat , so I can't mark that.

Great Wetherspoons in rugby laden Twickenham!

Good food, quick and efficient service, affordable prices. Definitely going back there.

If you’re going to close half the bar make the people queuing that side aware instead of letting them wait half an hour

Nice Spoons where you can grab a pint and a bit of grub for the typically reasonable prices Spoons are renowned for. Yes, they've got their critics but to be honest I'm fed up with paying £7 a pint nowadays and occasionally just want a reasonable hour or two out.

Maya the pub manager is very welcoming and her staff are super attentive. The food, service, atmosphere and cleanliness of the pub is excellent. It's also family and child friendly which was great for our daughters. We ate their twice, lunch and breakfast, both were great experiences. Well done, keep up the good work!

As always spoons doesn't fail, 2 meals with drinks for less than £20 😊

Really great Wetherspoons. Food great, plates are hot too, very clean and well laid out, quick service, friendly staff. Recommended. Another visit today, same high standard, friendly staff, we all ordered something different and all equally lovely, hot and fresh. Highly recommend and great value for money.

Dropped in for a quick meal and drink. All was good.

Not a lot of customer service It was steak night , and never had onion rings , but nobody came near to ask how the meal was !!! Certainly was not the best we have been to

A well run, easy going place that's very popular. Can get busy. Great for meals and drinks.

Lovely. Spend a good few hours with family and friends. Food was good

Beer (especially IPA) prices are £1.79-£3. And taste is very good. Food is not bad.

In this time of sky-high prices, this restaurant chain offers meals at very reasonable prices. If you are a Chinese who is as poor as me, the price of hot food in this bar will make you temporarily forget about the hard work of making money.

Great prices but it is what it is cheap beer people seem happy with the food didn't see any complaints everyone was happy not the sort of place that I use very often but great service from all of the bar persons

One of the better Wetherspoons, plenty of space and screens, and a garden for the smokers

Surprised l have not reviewed it before. Huge pub and l always have a good experience

Nice and spacious. Comfortable, relaxed atmosphere. Lots of drinks to choose from. As with every Weatherspoons pub, great value for money.

Very nice lunch and they had a beer festival on to. Good selection of ales and very polite helpful staff.

Always enjoy time spent in Wethersoons, I went with a friend on Curry Night thoroughly enjoyed our meal and a couple of glasses of wine...I would definitely recommend it to anyone!

On a cold, rainy day, the air con was on full blast. Several people asked the manager to turn it down, as half of the bar were in coats (in July!) but it was still freezing by the time we left 2 hours later. A very disappointing trip into a pub we normally enjoy.

This place is the best for breakfast and for lunch...cheap but good...beers a great price and alcohol all in all is cheaper here then any other pub..good place ...

Great pub for food and drink in Twickenham.

Always great to have breakfast here before going to the rugby. Shame they weren't doing chips with the breakfast like they have done in the past. Hard to believe they put the prices up significantly within an hour of us being in the place! Toilets are up a steep flight of steps. Typical of a Wetherspoons! Great atmosphere and always busy!

We went here for a couple of Drinks early evening before going to the Eel Pie Club. Did not think it was up to Wetherspoons usual standard. Staff were offhand and clientele were rather rough and ready We did fell comfortable here .The plus side an excellent choice of real ales at the usual Bargain prices

Pretty standard Wetherspoons fare . Can't complain, would revisit.

Had a lovely tender steak, chips and peas.

Best value breakfast around Twickenham. Vegan options and free unlimited coffee refills.

Good food and good prices. Can't complain.

This was on the rugby for navy/army so it was absolutely crowded just after we arrived. My food was cold and then had to go run around through the crowds to find someone to heat it up. They then made me a new one, but it took so long that my friends had finished eating by the time it came back. So 1 for service because they had food waiters and drinks waiters. And the crowd was mostly drinking, not eating. But the environment is very nice. Wouldn't say it's a Wetherspoons when you walk in

Yet another fine meal at the William Webb Ellis in Twickenham. Fish and chips this time and it was delicious - together with a naked ladies beer. The William Webb Ellis is a very spacious Weatherspoon's pub ideally located in the centre of Twickenham, and well worth a visit

Great pub. Nice to be able to get 3 pints for just over £10. Quick service. Puts other pubs to shame.

Great fish and chips along with great local ale.

Been going in this pub for more than 15 years. Always get treated well, and enjoy my time there.

Great location not far from station, good service, big team yo help customers. Nice and calm atmosphere. Big seating area as well as back garden and front seating. Had couple of hoppy IPA beers and enjoyed because of nice summer hot day.

Most of the empty tables had not been cleared or wiped , so I was forced to sit with old glasses. I ordered with the app, but after 20 minutes my drink had not arrived. I complained about the lack of my drink at the bar, but was told it would be another 10 minutes before they could get around to serving me. I asked for a refund so they summoned the manager. The manager sauntered over to me a couple of minutes later and arranged the refund, but he didn't seem at all bothered about the poor service. It was a Monday night and the pub was only about half full. The manager should ensure that there are sufficient staff on, or if they are struggling to cope he should help out with serving customers, or clearing tables. Not impressed. Update: I never received the refund

Great prices but service was very slow after the rugby

So expensive for a weatherspoons

A good mix of alcohol and friendly helpful staff, but the food is just Microwave and poor in flavour. Don't eat there if you have taste buds.

Probably the most expensive and quietest weatherspoons I’ve ever been to. £12.78 for a pint of San Miguel and a pint of Punk IPA. No wonder the place was empty. And both served in plastic cups! Don’t know if this is the norm. Or maybe the plastic cups were because of the rugby being on. But the inflated prices, I’m not so sure.

Like any other spoons I guess, but slightly more expensive than most and slightly more knobheads.

Great place for food and drink 🍻

reasonable prices ..good food and cheap drinks..

Mr Hudson behind the bar gave exceptional service. His chiselled jawline and cute smile made our evening. If only everyone was as kind and handsome.

Go elsewhere for matchday breakfast, bacon was pure fat, food was stone cold, and we were forced to have vegan butter on soggy cold toast

Big busy place with good standard pub food. Amazing atmosphere.

The bar service is abysmal but the food and service though ordering on the app is fine. The curries are 2🌶️ milder than advertised.

Great all rounder as Spoons always are. Great value for money. However food can be hit and miss - chicken and bacon salad can be great or awful. Today in Twickenham it was awful, tough chicken and bacon, no dressing. Overall I'm happy though.

Three staff behind the Bar chatting ,fifteen people waiting to order. walked off and went to the Barmy Arms for good service.

It is way better Wetherspoon than other sites. Airy place, more space between tables, and the whole atmosphere is nicer.

Good place to visit staff very friendly

Great service and beautiful Wetherspoons!

Didn't have any food this time but usually standard very good

Clean and friendly staff. There was a mix-up with the food we ordered, but the staff dealt with the issue to our satisfaction.

I visited this place today and I ordered the American cheeseburger which should of course come with cheese! I told the lady on shift who said she was the main manager and the one in charge. When I told her about the cheese missing she said we already explained the order at the bar (which she did not) and was being really rude. All I said to her was as a manager you should be speaking nicely and not with that attitude. I ordered 3 sol’s before at the bar and all because I said to her she needs to drop her attitude as she is the manager, she took 2 bottles of my sols from my table and said I want you to finish your food and get out? Why? Because I was not white? I felt really racially attacked by her actions and she did not even refund the 2 sol’s she just took of my table (please check the camera around 14:25 on 22/03/2024. I will be taking this matter to court and filing a suit against her as I felt racially attacked and she treated me like dirt This is very upsetting for me and ruined my experience. Never going to visit again the worst lady I have ever met

I visited this place today 22/03/2024 around 14:25 and I ordered the American cheeseburger which should of course come with cheese! I told the lady on shift who said she was the main manager and the one in charge. When I told her about the cheese missing she said we already explained the order at the bar (which she did not) and was being really rude. All I said to her was as a manager you should be speaking nicely and not with that attitude. I ordered 3 sol’s before at the bar and all because I said to her she needs to drop her attitude as she is the manager, she took 2 bottles of my sols from my table and said I want you to finish your food and get out? Why? Because I was not white? I felt really racially attacked by her actions and she did not even refund the 2 sol’s she just took of my table (please check the camera around 14:25 on 22/03/2024. I will be taking this matter to court and filing a suit against her as I felt racially attacked and she treated me like dirt. I have attached a video and you can see how her attitude was. This is very upsetting for me and ruined my experience. Never going to visit again the worst lady I have ever met

It's good for a quick meal with my partner before collecting my son from his club.

Lovely food, friendly staff and nice and clean pub

Service was good, atmosphere also good but the food was almost cold! We don’t like to complain, as you never know what you’ll get back so we ate what we could but won’t be eating here again. One side of the burger was burnt, the other side barely cooked, peas were cold and inedible, mixed grill tasted ok but was luke warm. Not one item on our plate was hot!!! God help them if food critics were to visit and rate….?!

Good typical Spoons experience for a couple of beers; bar has quite a pleasant comfy ambience for such a large space, and amicable atmosphere when busy.

Patrica made this a really lovely experince

It's ok for a Wetherspoons, but a pint of a particular Twickenham real ale is £2.74, when the identical one in Hounslow is £1.99 🤔🤔. Not particularly bothered, but it's a noticeable difference for being in a different postcode 🤔😉🍺

Great place to chill out with friends and chilled beer followed by a meal. Very reasonable to the pocket

My ex-wife never liked weather spoons, luckily I do

Zak is a very polite and friendly barman. I have been to this friendly bar for years upon years. Very happy to see the staff (changing understandable) be so polite and welcoming. Kudos to Zak and his colleague for being great guys today.

Decent JDW but not good for ciders, often seems to have sold out of the good ones.

it's very dark when you walk in there it's hard to find a place to sit down to eat we had one of the last four the food was warm but a little overdone it was only fish and chips

Extremely busy as England home game at Twickenham. Ordered food, came surprisingly quickly. Food and drink table service ordered by app all came fast.