Delivery
Pickup
Outdoor
The best restaurants serving American food in Wales
254 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

440 Opinions in 2 websites
The staff was very rude. I ordered caramel latte and the girl made me espresso which I never drink. I calmly said that I ordered latte, she was still insisting that I ordered espresso.I said no, I really ordered caramel latte and another staff member joined in and said in a rude way that I shouldn’t talk like that when I just was trying to persuade them that I didn’t order espresso.Nobody said sorry for misunderstanding, and continued to be rude to me. I was very annoyed and it was the worst experience with the staff Cardiff.

80 Opinions in 1 websites
The steak was good, tender and tasty. The rest of the food and extras were average only. There were no vegetables offered as side dishes and it was expensive for what you got.

1497 Opinions in 5 websites
huge disappointment with the Venue that was attended on Saturday. I have attended the venue many times before, where we were greeted at the door, taken to a dedicated VIP area and looked after. Drinks were on the table and all in all we had a great time. This was not the case this time around! When attending I told the door man that we had a table booked. He told me to go and see someone at the bar. After waiting for 15minutes, the bar tender told me to find a table and then come back for my drinks order. We found a table, but it was messy and other party goers were dancing on tables around us. We then waited another 15 minutes to get served. I asked for drinks to be bought to our table, but they said they didn’t do that. We then ordered 8 lagers, 2 ciders, gin & tonic and a whiskey. We asked for draught stout, but this was off. The selection was very, very poor. After starting to drink the lager (pilsner) we all thought that it tasted awful so went back the bar to complain. Again, we queued up and were told that we could have CANS instead, which were better. At this point I had enough and spoke to a manager and asked for our money back, but he said that he couldn’t do that, and we would have to request this via head office. He said that he would put me in a VIP area and reluctantly we agreed. It was so far removed from a VIP area, No heating, no entertainment and no atmosphere. We were then given 8 cans in an ice bucket, which tasted the same as the draft (Awful). We had a bottle of Rum, which was fine but to be honest by this time we just wanted to get out of there. So drank up as quickly as possible and left. Another group then entered the VIP area and left after about 10 minutes and even gave us their beers, which we didn’t drink as they were horrible. If I was to mark down my experience out of 10 it would be -10. Absolutely awful, I was very embarrassed that I took my guests there and will never attend again.

451 Opinions in 3 websites
Our table was never properly cleaned. At one point there were eight tables that were not operational. Staff walked past and did not seem to care. I gather in one of the ladies toilet cubicles there was no toilet paper, whilst in the men's one if the hand dryers did not work . I emailed customer services, pointing out my observation. Guess what the manager has banned me. Do not go to this pub.

418 Opinions in 1 websites
We had a delicious meal from the lunch menu which is great value. One of the best salads I've had in a long time and made extra delicious with the garlic bread from the starter menu. My daughter loved her food from the child's menu which was great value. Glad we booked as it was busy but all the staff were working hard and so accommodating. We will definitely return! Highly recommended.

168 Opinions in 1 websites
Fuimos a este restaurante anoche después de una visita al teatro y no encontramos ningún otro lugar para comer después de caminar de regreso a nuestro hotel, ya que era un domingo por la noche y era tarde. Éramos un grupo de 6 amigos de la Edad Media que nunca habían comido en cinco chicos antes. El personal era encantador muy acogedor, servicial y nos dijo cómo pedimos, encantadoras hamburguesas frescas estaban hechas para nosotros, nos sentamos y comimos y no nos sentimos apresurados a salir. El personal es un crédito a este restaurante, nada fue demasiado problema y allí sonrisas amables hicieron nuestra noche. -Muchas gracias.

87 Opinions in 1 websites
Food arrived and hash browns on breakfast was defrosted and raw. No apology or any concern when the issue was brought to the attention of the establishment. Replaced items but delay resulted in meal being already eaten. Other two meals were ok but nothing out of the ordinary. Disappointed is an understatement, especially with the attitude towards customer satisfaction.

51 Opinions in 1 websites
This is a very basic Burger King with the counter, self-service screens, and a few tables and chairs. I've not been for a while and I was delighted to see that other than the screens not a lot has changed. It was spotlessly clean, and the staff were warm and welcoming, as always. The food was perfect; hot, well-cooked, and plenty of it. What more could you want? This is my go-to Burger King, despite having one that is only a couple of miles from home, and it's well-worth the travel. Happy to recommend.

40 Opinions in 1 websites
This is the second time we have had burgers and loaded fries from Hungry cow. Both times the fries and burgers have had such wonderful flavours. Such a fresh and unprocessed feel to all of the food.