The best restaurants serving American food in England

Overcharged compared to menu price, chips were cold and undercooked, the coating was next to non existent on the chicken, absolutely shocking! Will never return.

Have tried to find alternative way to address the issue I've just had with food delivered from the whitebirk store. Ordered a 6PC bucket with hot wings, popcorn, fries, beans and gravy. The 6PC of chicken tasted disgusting and we couldn't eat it. Can only describe the taste/smell of that of a wet dog! I've tried to raise the issue directly but unfortunately the website doesn't allow you to do this. I don't usually make bad reviews and I'm aware that doing it on TripAdvisor isn't the best way but until KFC allows you to directly contact them I'm afraid I have to. Was ordered through JustEat but can't fault them as it was delivered on time and still hot so the fault is with KFC whitebirk.

We ordered through justeat and the order never got delivered. After calling they claimed it has been delivered and asked us to look outside the house. I have been pacing outside for 10 minutes looking for my chicken. The refund system is also terrible as we cannot get into contact with justeat about it. There are also several similar reviews like this on justeat. Do not piss off hungry people.

So RUDE!!!! Everytime me and my friends come in they laugh at us and are super rude!!! Judging us for the food we eat. They are just jealous we can afford to eat in here unlike them who are stuck behind the counters everyday.

Chicken completely soaked in oil, cold and smelt terrible. Chips were raw. Avoid at all costs. Tried to call to complain but no answer.

We went through the drive through in order to kids meal and one trilogy box meal and I asked is that everything and I said yes but they did not give us our drinks on top of that the chicken fillet in the box was raw. Disgusting service and no answer on the phones this is not the first time

Fantastic! Went @ 10PM via drive-through. Biggish order, literally took a minute, incredible service. Food which included a Family Feast, fillet burger and several sides was perfect. Chicken was absolutely spot on, tasty and faultless. Previous experience in October 2023 was bad - chicken was dry and overcooked, clearly used old oil. I complained and KFC sent a voucher. Been back twice and can honestly say its hugely improved - food quality excellent and the staff cheerful, efficient and friendly. Well done and thank you!

Went with my family, bought food, Staff is not trained, they refused us to use the toilet, apparently it's out of order, but whilst we were sitting there they open the toilet for another customer to use, disappointing behaviour

Cold fries and chicken. Mediocre portions and disgusting toilets. Overflowing bins. Really poor value for money. Really poor

Don’t go here; it is filthy, food portions are staggeringly small and it’s slow. Because I stayed too long, (over 75mins) I got a £100 parking ticket. This is absolutely the worse fast-food place I have ever been in. KFC also accepts no responsibility for the parking ticket when I challenged it. A shocking experience. I am done with KFC.

Decent food not the best came a tiny bit cold but was probably the delivery the chicken drum was juicy and tasty but the wings were too crunchy almost and abit burnt Overall 5.5/10

Not a competent adult member of staff in sight! Order placed through the app, payment taken but order refused at the drive through despite providing proof of payment. After explaining customer is Diabetic and needed the food, the teenage staff became abusive! Official complain put in to head office. Absolutely appalled at immaturity of the staff and the 'couldn't care less' attitude.

Disgusting chips where cold the whole meal was disgusting ,chicken was undercooked absolutely won't be visiting their again ,when told chips were cold didn't even get an apology or even offered more chips ,everyone in their wants sacking unprofessional

I was served by this very handsome devil named david, he made sure my food was cooked to perfection and that it was out quick and still warm, if not done already, give this man a promotion. I'm sure he has a bright career.

Slow and wrong food AGAIN I very rarely visit Bradford Broadway because it is shocking, but sometimes it is a must. Hungry well avoid KFC Staff do not understand English, queried he had given the right Krushem (milky bar) because the one given was chocolate. All we got was yeah yeah it is, I said clearly it isnt and he walked away. GUESS WHAT it was Malteser! Water Melon and Lime drink is just lemonade and my wrap was flat cold. I think the KFC gang need to be managed better!