The best restaurants serving American food in England

Ordered a twister,,came with cold chips,two tiny pieces of chicken, and some sort of goo pretending to be salad !!!!,, basically disgusting!!!!!!!. Just avoid this place, it is just a total waste of money,,,,,oh ps look out for the rats running around the front of the building,, there the most entertaining thing about the place. !!!

We visited yesterday it was quite quiet but the whole place was in a dirty mess. Pepsi spilt all over the floor, food everywhere, tables filthy and bins over flowing. One of the workers went on a break stepped over all the spilt drink and sat down at table without notifying anyone. No cleaner in sight. Dread to think what the toilets are like. Really going downhill. Also there is nowhere on the order screen to ask for extra Mayo

Absolutely appalling, only one pay screen working and no one on the till. After eating a piece of chicken with the skin I took it off the second piece and the chicken was almost red. My brother had to throw 2 pieces of his away. So out of 6 pieces of chicken 3 were eaten so we will possibly be ill later. I wouldn't recommend this restaurant to anyone.

Use to be a very very good KFC but the last month or two is has absolutely gone off the rails. The stuff behind the counter who serve the food are so so rude it’s unbelievable ( it’s always the same 2 ) they are always screaming and shouting just throws the food in your bag with no care what so ever and if you eat in it’s the same just chucks it on the tray. They can’t even be bothered to say thank you or even say hello or anything down them lines. The food it self is okay it’s just the same 2 members of stuff who are behind the counter and it’s always the same 2 behind there! Terrible service

Absolutely disgraceful service from EMILY who told me and my baby to go elsewhere when I asked how long my order would take after sitting at the Drivethrough for over 20 minutes with no explanation. When I suggested I would make a complaint she happily told me it would only go through to her anyway. I am customer facing in my job and if I spoke to my clients like that I would no longer be employed. Maybe this restaurant should be more selective when hiring a representative of the business. Instead of rude, childish, bad mannered children with no social skills whatsoever. I won’t be leaving it there. Where has the customer service gone in this country??? A simple apology and explanation was literally all I needed and I would have been happy to wait a little longer.

I Waited well over twenty five minutes to be to be served and was completely ignored by the supervisor. Was I invisible? ?

Disappointing experience Don't recommend. The staff were screaming in background when ordering. At the window one of the workers had a kfc bucket on their head, while asking another worker if it looked good. I proceeded to order a boneless feast and a mini chicken fillet burger to find they didn't even put the burger in the bag. I rang them to see if they would be able to get save it for my next visit, as they had done with my family member. I rang multiple times, no answer. Chicken was cold and weird marks.

Got a bargain bucket last Monday 15th April at 5.30 p.m we have had a many over the years but this was the first time for a while, not what we expected. Where was the spicy crisy crumb coating? It was more like soggy batter!!!!! Both my wife and I have been ill for amost a week with upset stomach and nausea which came on within a few hours after eating . Certainly have no plans to come back.

I've just been to KFC Leigh and I usually order at the till in order to claim my student reward as the machines don't allow you to do that (this should be fixed by the way). I always get a friendly reception from the staff, so I'm not too sure what the other reviews on here are referring to. No, I don't have any long conversations with them, but that's not their job? Their job is to take your order and give you the food at the end of the day. Regardless, I've never ever had any issues with the staff and have always found them to be lovely, as long as you're nice to them (you know, common human decency. You can't expect to be rude to someone and then they're lovely to you). Anyway. I'm ordering at the till and the manager comes over and starts to tell off the employee that is serving me (arguably the nicest and most helpful member of staff they have, in my opinion) and is just really quite rude to her and it made me feel uncomfortable as he was telling her off for me ordering at the till.. even though the till is there to be used and is operational, so what's the issue? Anyway, back to my point. The manager just walks over, berates the employee and then walks off and then the employee has to apologise to me (for doing nothing wrong) and I left feeling guilty for getting them in trouble.. even though there's no signage indicating you can't use the till. To sum up, I've no idea what the issue was, but I think the manager could have handled it better. I never have any issues with the food or the staff and I always enjoy my order. Just on this one occasion, that wasn't quite the case. No fault whatsoever on the employee servicing me! Ans I'd like to know why the tills can't be used all of a sudden?

Even with new management this place is disgusting and underpar. The staff still on another planet! The premises stinks to high heaven due to the know drainage problems the restraunt has (you can find details of its hygenew and structural rating on Derbyshire County councilshow website) they employ small members of staff on ZERO HOUR CONTRACTS Also still using two small batch fryers to fry both fries and chicken (vegetarian and meat in the same fryers) (and an illegal practice in the restaurant trade) Vegans and veggies don't dine here for your own safety... anyone in general.. jut don't go here. Derbyshire County council if you read this shut it down with immediate effect.

This was absolutely butt cheeks. The food was way too greasy. The workers were eating the ready food. My whole order was wrong. I asked for a BigMac but they gave me chicken tenders. Absolutely embarrasing. Outrageous! If this happens again I will be calling melgizy!

Ordered a boneless banquet it arrived quick but it were terrible. Chips undercooked and soggy, Portion sizes were misleading- Small popcorn chicken was made out to be decently sized in pictures but turned out to be tiny, and although I quite clearly ordered a drink it didn’t arrive with my order. Waste of £10

Lakeside- first impression dirty, went to the men’s toilets, stale urine overflowing that had been there a long while!!! walked me and the family out what a disgusting place,

Blue light card users stay away. Refused to let me use my card even though attached to the app stated it’s been used once today already so it’s invalid. Never had that at any KFC in the UK. Asked for the manager snd she was useless talked over me and said it’s not valid as been used already to claim a free winning reward on the app nothing to do with the blue light connected to the app.

Awful, would not visit this store again. Poor service, chicken was good, made me ill. Made dog ill too