The best restaurants serving American food in England

Went to celebrate my son's birthday. The food was very good , meats cooked well but quite expensive for what it was. Most dishes you need to order sides on top which adds up. Cocktails were inconsistent. We had 2 the same , mine had hardly any alcohol while the other was very strong. Music was very good but there was no other entertainment for a Friday night. The hostess we had was terrible , no acknowledgement, no smile etc. Also we ordered the birthday baklava . Apart from a small show of preparing it , the server didnt really interact , wish Happy birthday etc. When he had finished cutting it up , he just walked off without any acknowledgement. When i am paying £30 for a dessert , i would expect at least a smile. One of the most expensive meals we have had for 4 people and did expect much better customer service.

I am writing to express my disappointment with the experience my partner and I had at your restaurant yesterday, where we came to celebrate my partner’s birthday. Unfortunately, the evening was marred by poor service and an overall lack of care from the staff. We arrived at 8:00 PM, looking forward to a special evening, but our food did not arrive until 9:30 PM – a full 1.5 hours later. Initially, the staff seemed to expect us to simply accept the long wait, and for the first hour, we were completely ignored. When we finally approached the staff to inquire about the delay, there was no apology, just a vague mention that they would “check.” At no point did we feel that the staff acknowledged the frustration or inconvenience we were experiencing. When the food finally arrived, the explanation given was that there had been a mix-up with our order. Again, no apology was offered, and at this point, the atmosphere had already been soured. What made it even worse was that other tables arrived after us, ate, and left, while we were still waiting. Given that we were celebrating a special occasion, I had planned to surprise my partner with a cake at the end of the meal. However, because of the long wait, we arrived at 8 PM and didn’t get our food until 9:30 PM. When we received our food, the staff announced last orders, and when I asked my partner if we should order a cake, he rightly pointed out that we would likely have to wait another 1.5 hours to receive it. By then, the birthday mood had completely been ruined. When we asked for the bill, the waiter’s offer of a free starter (£11 value) as an apology felt completely insufficient and frankly, offensive. We came to your restaurant to celebrate, and it was clear that the staff’s attitude showed little regard for our experience. I would have preferred no gesture at all rather than one so trivial in the face of such a poor service. The most frustrating part of this experience was that we could have understood that mistakes happen, but the complete lack of communication, the absence of any apology, and the apparent indifference from the staff made it clear that our discomfort was not a priority. What was even more unsettling was overhearing the staff speaking in a language we didn’t understand while passing our table, giving us looks that made us feel as though we were being mocked. This entire experience was deeply upsetting, especially since we came to celebrate a special occasion. I can confidently say that we will never return to Burger and Lobster again. As my partner said, the customer service here was far below expectations – we’ve had better service at fast food restaurants like McDonald’s. I hope you take this feedback seriously and make the necessary improvements to ensure no other customers have to endure the same treatment.

I loved this place, was my first time and the staff where lovely Ben and Brad made every effort to make our date night lovely as it had been awhile. Food was cooked to perfection so props to the chef that night. The drink are lovely the one with sweet pea is my favourite. Will definitely be back soon

All ways come in here when passing. Staff very friendly and food is excellent and extremely good value and great choice.

Really nice little bar /restaurant. Quite ish at lunch on Xmas eve which was perfect . Good food , freshly made and good value.kaylin Olivia and Neil were very attentive and pleasant . .

First time at Boo Koos today. A large party in for a birthday. Fantastic food and Rowenna looked after us all amazingly. She was polite, friendly and very efficient. The food was amazing. Definitely going back again.

I came here for the ten pound rubs and chips deal which was worse than frozen food. The chips aren't even seasoned. The service is the only saving grace.

We have been to 7Bone in Hove numerous times and have always absolutely loved it; food and service was amazing. Visited the new 7Bone in Brighton yesterday and was disappointed. It was self order (which is usually fine but couldn’t get internet connection and system kept lagging) which seemed odd when there were 3 members of staff who could have taken the order in 1/3 of the time. Burger looked (and was) unappetising… hardly any flavour and nothing like the burgers previously had a Hove :( the place itself looked in desperate need of decorating and the toilet (only 1 in use) was horrible. One of our favourite places to visit as a couple, but sadly after yesterday, I don’t think we’ll be going back.

Friendly cafe, always good service. Breakfast is great. Dinner, well, depends on how the chef feels that night. Sometimes its great and other times the vegetables are hard as a rock, chicken dry and overcooked.

Terrible place, full of totally legitimate and respectable men and women man making the slot machines all night

Now trading as G. Astrologia we visited on a quiet evening earlier this month and - despite being the only guests on the evening - had a great time and would definitely recommend to anyone watching. The service was exceptional from, I believe, Angelika. My T-Bone was perfectly cooked, my companions also vouched for their meals and the dessert was sublime. Special mention for the Aires Andino Malbec - nectar at the price - perfect serving temperature - enhanced and complemented a good night out. Quality.

Hamburger delizioso. Ottimi anche birra e patatine. Locale molto piccolo. Gli hamburger vengono serviti senza il piatto.

Lovely evening spent at Hub Box in Taunton. Despite being a large table we were greeted very quickly and the food came out in great time. Everything was delicious, with empty plates all-round! A very large party had arrived upstairs, which can sometimes mean a change to the service you receive, but staff continued to be attentive when checking on our food, asking about extra drinks, desserts and paying the bill. Shout out to the chefs who were clearly very busy this evening but didn’t let their high standards drop 🤩👏👏

Convenient to the centre of Honiton.Inthre middle of the main shopping street next the church Stare friendly and helpful even providing the extra of table service A good coffee and cake is ideal for a quick business meeting

Food pretty good and something to go back for. Music quite loud and the bar seemed fun with the staff showing all the customers a few tricks from time to time with the drinks. Overall an excellent visit.