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3.9

Based on 374 opinions finded in 2 websites

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Nº 441 in 596 in East Devon

Nº 14 of 17 American in East Devon

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate

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Good coffee pricey but a nice cup full

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Richard Hartley . 2024-09-13

MORE AT Google

Honiton Costa - as usual Costa provided us with a good cup of coffee, staff pleasant and efficient, a good array of food on offer but not today for us, just coffees. We sat outside and people watched, on a lovely sunny morning, very pleasant.

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Alison . 2024-08-16

MORE AT Google

Great as always, the young man could have listened a bit better though. I had to repeat the order 3 times, as he was chatting to a colleague

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Sue Nodder . 2024-07-30

MORE AT Google

Ok coffee for a quick caffeine fix but could do with a refurb.

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Stuart Mason . 2024-07-22

MORE AT Google

Trying very hard in difficult circumstances. If only the Politicians would stop navel gazing and trying to sell pork pies and talk to people, not through TV or Zoom-go on take a risk.

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Gareth Young . 2024-06-25

MORE AT Google

This is a great costa always clean very well run friendly staff and great selection. Always helpful great store and team

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barry caesar . 2024-05-20

MORE AT Google

Great place to have a coffee and cake. Love the fact our dog is welcome too!

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Vicky Emerton . 2024-04-30

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Coffee is always good in Costa's. This one was the same.

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Claire . 2024-04-25

MORE AT Google

The Honiton Costa staff are do lovely to my parents, who are regular visitors there. They go above and beyond, and it's much appreciated. Thank you. 😊

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Rachel Ballard . 2024-02-17

MORE AT Google

great staff and service...cant be said for some of their customers though!.certain people think they have a god given right to sit at certain tables!...

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martyn hook . 2023-10-20

MORE AT Google

Always a cue, this to me means it's popular and well liked. Love Thier coffee and staff are professional

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Sybella Loram International Life Coach & Medium . 2023-09-02

MORE AT Google

Nice coffee. Good hot chocolate a good place for a quick break

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Lynn Ripley . 2023-08-22

MORE AT Google

Every time I come I here I'm served by some rude little ****. There's a conveyor belt of them at this Costa. They're miserable, impolite and put me off coming in. In fact, today is the last time I will ever visit this establishment. Girls, if you don't like working in a cafe, **** off somewhere else and look miserable there. They're all ugly little ****s, too. Just saying.

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James Brown . 2023-08-16

MORE AT Google

Nice and busy in the afternoon, Friendly service and Clean

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Jo Cox . 2023-08-07

MORE AT Google

Great spacious cafe serving delicious coffee and cake.

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Ian Newton . 2023-08-04

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Not the best Costa.It needs a refit . The coffee and cokes are alright but its not the place to spend long in

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johnpZ4299KQ . 2023-07-08

MORE AT TripAdvisor

Went in for coffee/ snack was appalled how dirty it was 2guys serving not busy they could have wiped tables, won,t use again until its cleaner

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Su Graham . 2023-06-10

MORE AT Google

A regular coffee stop - nice friendly service and can always be relied on to get a decent coffee.

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Linda Jeffery . 2023-06-09

MORE AT Google

Usually I’m ordering salted caramel frappe and here I get one of the worst tbh

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Jaromir Gumiński . 2023-06-07

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So Costa had some bubble tea options, think they just started, got to know 2 days ago, since I love bubble tea, decided to try it out, plus it would save me a trip to Exeter to get it. I have never been so disappointed, I mean what is that nonsense they're serving as bubble tea? Unless it improves don't think Cost in Honiton or anywhere will be selling bubble tea. It was suppose to be a cold drink, the ice melted my the time I left the shop and a bit sour, counted the amount of bubbles. Not worth the price

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Janet Alexander . 2023-06-05

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Lovely little Costa - standard stuff but good quality. They were busy but polite and helpful.

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gojuryu512 . 2023-05-30

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Toilet could be cleaned a part from that ok.

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peter martin . 2023-04-20

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Very great place for people who like to meet

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Stephen Goodes . 2023-04-13

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Absolute shambles! I went to Costa Honiton on Saturday morning. There was around 6 people in front of me and another 3 or 4 joined afterward. I popped in to get a quick takeaway so I had change for the barber over the road. I ordered a mint infusion, as I thought this would be a quick option… turns out I’m wrong, a tea bag in a cup of water is clearly to complicated for you. It took around 15 minutes before my order was taken, then the entire queue including the people after me had received their drinks. Then the incompetent staff asked what I had ordered. At this point a full 20 minutes later, enough was enough, I had to leave. Well Costa Honiton, take my £2.25 and put it towards a little custom service training.

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Johnbah Matthews . 2023-04-09

MORE AT Google

Ali the manager is always very friendly

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Darryl Shepherd . 2023-02-26

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When ask for a large hot drinking chocolate, When you finally get it , it's warm in fact a child can drink the whole cup full with out burning there mouth , Costa certainly knows how to charge for warm hot chocolate

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Steph Moore . 2023-02-15

MORE AT Google

Have otherwise enjoyed their mocha

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James . 2023-02-04

MORE AT Google

Quite small and not always enough seating, but good service and atmosphere.

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Wayne Oram . 2023-01-24

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Easy access from main Street, parking is a bit of a problem, maximum 1 hour free stay. Couple of tables outside to enjoy the sunshine. Really lovely lady at the till, super friendly, latte was delicious as always. Husband had a hot chocolate ( remind me about the hot cocoa my mum used to make) really clean, not too busy. Costa never disappoints

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Andreea Silvia Ulman . 2023-01-18

MORE AT Google

Always a nice coffee destination.

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Nick Rose . 2023-01-10

MORE AT Google

Thrilled to see a young man called Issac serving me coffee today. He was most polite and very friendly and made me a super hot coffee. @Costacoffee, this man needs a promotion!

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Philip Hall . 2022-12-18

MORE AT Google

expensive and busy..good though

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Jacob Sneddon . 2022-12-07

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Standard Costa, not much to say except the staff here are friendly and it's a great place to chill for a moment.

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Tom Over . 2022-12-01

MORE AT Google

Not the best costa. The staff is friendly but the premises need new furniture .It's convenient near the car park and bus stop for a quick coffee

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C John P . 2022-11-29

MORE AT TripAdvisor

Great service and great quality products

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Craig Dooley . 2022-11-23

MORE AT Google

It was in a convenient location on our way home from a trip away. If the local alternative coffee shop we usually use was open, we would have gone there.

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Paul Roper . 2022-10-30

MORE AT Google

Typical Costa, great for coffee but ridiculously expensive for food.

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Simon plummer . 2022-10-30

MORE AT Google

Really poor. Tables not clean and no sign of anyone cleaning them despite us being the only customers. Barista outside the shop stroking a dog before coming back in to serve. Two stars rather than one because at least Costa drinks are nice.

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Musty M . 2022-10-15

MORE AT Google

Nice coffee and staff but our table was rather sticky!

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Keith Proud . 2022-10-04

MORE AT Google

Lovely Costa. Very welcoming. Coffee and relax on a long journey. What more do you want?

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Peter Brown . 2022-10-04

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Nice friendly staff clean toilets, good coffee, what more can you ask for.

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Kev Hill . 2022-10-04

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A wide variety of drinks, hot and cold and they do have vegan milk, almond, soya etc.

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Hayley Damous . 2022-09-30

MORE AT Google

Lovely staff, serving great coffee.

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Dave Bedford . 2022-09-18

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Great staff. The shop, especially the loo could do with a refurb though.

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Matthew Convery . 2022-09-17

MORE AT Google

Staff are always friendly and welcoming, I use this store very often, the staff always remember me and what drink I have, store is always clean.

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Lee Arnold . 2022-09-16

MORE AT Google

Always here!! Would be great if they reduced their prices.

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Tara . 2022-09-13

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Small and crowded venue. Too many tables for size of venue. Tables not cleared but coffee made how I like it and staff were friendly

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Pauline Challis . 2022-09-11

MORE AT Google

Helpful service, nice coffee but could do with a clean

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Mickey Rhodes . 2022-09-08

MORE AT Google

Great for quick snacks. Tea and coffee or cold drink

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Andrew Hamilton . 2022-08-02

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My 11 year old son went here on his own on his way back from school this afternoon he ordered a choc chip frappe waited for it to come when it came they had made him a mint choc chip frappe he replied to say I didn’t order this very politely there reply yes u did very rudely and wudnt change it for him if it was sn adult they would hve changed it but because it was a child on his own they wudnt he brought that out of his pocket money and it took him a lot to go in there and ask for a drink without an adult with him for this to happen absolutely disgusting

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Jordan B . 2022-07-06

MORE AT TripAdvisor

Brilliant shop brought 3 things from there.

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Sharon Tupper . 2022-06-08

MORE AT Google

Great coffee however almond croissant was stale

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Mary Patricia Queen . 2022-05-31

MORE AT Google

We go often and always find Costa Honiton to be a great experience!!

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Tim Hall . 2022-04-01

MORE AT Google

Monday 21st March and we visited here for a coffee. We selected to sit indoors rather that at the outdoor pavement seating. Although it was a bit busy we found a place to sit, we sat on the comfy sofa. Once settled we then went to order of coffees. There was a bit of a queue, but that soon cleared, the two members of staff, who were very polite, worked hard to serve customers as quickly as possible, with minimal delay. We ordered two Flat Whites, our standard Costa choice, which were soon served. No disappointment here, as our coffees were as good as always, which we enjoyed in clean comfortable surroundings.

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David D . 2022-03-22

MORE AT TripAdvisor

Lovely coffee, bit cramped so no seats unfortunately

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M Sut . 2022-03-17

MORE AT Google

Served pretty quickly when one front of house staff noticed the other one blabbering for an eternity with a friend of hers at another table.

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Dave Barker . 2022-03-17

MORE AT Google

Very nice as always. Clean and staff are very efficient .

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Ruth Cockerill . 2022-02-26

MORE AT Google

Good atmosphere,friendly staff,wll be going again..

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Sandra Hardwidge . 2022-02-10

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if I'm too early for work I always go in for a cuppa before. Very friendly staff and excellent service. kept clean and tidy.

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liz crosfield . 2022-01-19

MORE AT Google

Convenient place to break your journey to Cornwall and grab a coffee and toastie

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Peter Raymer . 2022-01-10

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Lovely staff, clean cafe and toilet, and the hot chocolate was exactly what I needed on a rainy Christmas eve.

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N S . 2021-12-25

MORE AT Google

Would rather support a local shop

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Jonathan Whimple . 2021-11-26

MORE AT Google

One of the nicest Costas out of the many I've been to. And it's dog friendly as well. Bright, welcoming, spotlessly clean and efficient. The usual range of Costa products served by absolutely charming and welcoming staff. It's a really nice environment in which to enjoy a decent coffee and a bite to eat at reasonable prices, so I highly recommend a visit. Well done to the excellent staff, see you again soon!

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Federico Price . 2021-11-25

MORE AT Google

Very happy lovely staff clean and tidy

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Edwin Chard . 2021-11-21

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We often have coffee here great meeting place

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Barbara White . 2021-11-09

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Good coffee as always although I would like to have seen the barista washing her hands after biting her nails before making coffee ☹

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Gareth Richards . 2021-11-09

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Good service, good coffee, toilets

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Bryan Turner . 2021-10-20

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It's a Costa. No surprises, no delights, no scares.

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David Bulbeck . 2021-09-24

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Hungry for a sandwich and cold drink around 1.30 p.m today. Vegetarian so went for the ploughmans sandwich pre prepared. Opted to sit in and ordered a mango slushy type drink. Operators were friendly and efficient. Unfortunately pushing rubbish into an already full bin meant soiled rubbish was touching operators fingers, then handling a clean plate directly without hand washing is quite yuck! As the area is open plan all is visible to waiting customers. I guess lunchtime had been busy so bin emptying was overlooked. Sandwich was damp as refrigerated pre prepared can be and without much flavour and drink made my insides hurt as so freezing. Opted to take drink out in a plastic container so it would melt a bit. Quite disappointing, so I will spend my £7 lunch money elsewhere next time.

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Rosiemoon54 . 2021-09-20

MORE AT TripAdvisor

Polite staff, clean and friendly staff

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Sue Gibson . 2021-07-13

MORE AT Google

Staff are incredibly friendly and the drink was lovely and hot

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Ebony Melarkey-Williams . 2021-07-09

MORE AT Google

Fabulous coffee and food excellent service staff are very helpful and friendly

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Barry Miles . 2021-07-05

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It's was very good service And staff are very kind and helpful

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Stephen Goodes . 2021-05-26

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Great service. Great dining area. Our food and drinks were 10/10.

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tom shep . 2021-05-24

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Miserable, dark and no atmosphere, although the toasted sandwiches were very good - even though there was a hair on my plate!

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Yvette Fryer . 2021-05-21

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Friendly service, always recognise the locals

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James Pike . 2021-05-15

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Lovely coffee as usual only tables outside for customers due to cover restrictions. They could have been kept cleaner i had to wipe my table with a wipe I had in my bag

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Helen Stamp . 2021-04-24

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Typical Costa, good coffee and service with the obligatory 🍰 cake.

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Richard Stones . 2021-03-25

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I don't hate Costa coffee, there is just better out there

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Richard Wiseman . 2021-03-22

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Awesome place with amazing staff

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Colin Butcher . 2020-12-22

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Quick service, busy cleaning tables between customers, staff made sure people registered for Covid monitoring if eating in.

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L & P Rushton . 2020-12-19

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Good quality coffee. Friendly staff.

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Pat harvey . 2020-12-09

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Friendly staff and well organised under Covid situation

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Spencer Dicks . 2020-12-05

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The customer service was appalling, I understand it's hard to hear with face masks on however I was loud and clear when ordering and they still got my order wrong (the manger herself). Then, when corrected, she was rude and never even apologized for getting it wrong. Will definitely be going to Coffee #1 next time.

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Ola M . 2020-11-21

MORE AT Google

The best barista is by far the chap who works in there perfect at making the drinks

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K V . 2020-11-21

MORE AT Google

Always have really nice staff, quick service for a small place. Never had a bad experience there

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Matthew Sullivan . 2020-11-06

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Always delightful, staff outstanding

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Tony Bricknell . 2020-10-14

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Very helpful . Definitely go again

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Glynn Purkiss . 2020-10-11

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Great coffee as always, clean and good with Covid cover.

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Lesley Fitchett . 2020-09-29

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We were meeting a friend on 14th September in Honiton and we had eaten , but as I have mild syptoms of IBS I needed a toilet, therefore I asked in Costa Coffee, a young man, if I may use their facilities, as due to the virus the public toilets were closed.I was told that, I was not allowed to use the toilet as I was not a customer. I pursued the matter as I was really uncomfortable & I offered to put a donation in his charity box if I was permitted to use the toilet, but again I was refused. I will never use Costa again and advise my friends to boycott all branches due to the lack of common decency, kindness and understanding, is this the way to treat a fellow human being in distress?

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Monty136 . 2020-09-23

MORE AT TripAdvisor

I’m sure there are many qualities to this branch, but sitting inside for fifteen minutes was painful, as any quiet was punctuated by the repeated refrain of the assistant trying to persuade customers to ‘upgrade’ their coffee, and pay more. None of these customers seemed blind; I think they would have asked for an ‘upgrade’ if they had wanted one.

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GeoffreyHammond1 . 2020-09-21

MORE AT TripAdvisor

No customers waiting to be served but 3 tables waiting to be cleaned disappointing

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Lynn Moore . 2020-09-17

MORE AT Google

Located in the nice picturesque town of Honiton is Costa Coffee, one of many coffee houses on the High Street. This was our first visit to Honiton and We were really impressed. We’d read beforehand that it was Market Day and were disappointed that there were only a few stalls there. Nevertheless we had an enjoyable coffee sat outside Costa, it was a lovely sunny warm day which made our experience that little bit better.

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OldBear . 2020-09-06

MORE AT TripAdvisor

Been here twice recently, the second time, the young man who served us was very quick, efficient and polite. Only issue is the staff wearing face masks behind a big plastic screen. It's really difficult to hear them, muffled voices and background noise does not help, would be better if they didn't wear the masks, as legally they don't have to. This would then help everyone, especially those who are elderly or who have trouble hearing.

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idcus . 2020-08-26

MORE AT TripAdvisor

Costa is good were ever you go good choice

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mick hudson . 2020-08-24

MORE AT Google

The team at Honiton Costa are all fab. They remember what drink you have and it is often ready for you when you get to the end of the counter. I usually pop in on the way to work and have a croissant too, but this morning they didn’t have any. They only had the chocolate twists, which I have not tried before. Robbie remembered months ago me mentioning a nut allergy, so double checked all the ingredients for me without me having to ask. I know Costa are a chain, but the team here really are great, friendly and provide perfect customer service.

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aimi997 . 2020-02-20

MORE AT TripAdvisor

Excellent friendly well presented service

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peter riggs . 2019-12-21

MORE AT Google

Costa coffee, exactly what it is costa coffee. Good coffee, great staff.

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Dan Fur . 2019-10-19

MORE AT Google

Lovely staff and so friendly. Very cool.

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Ian Taylor . 2019-10-17

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My normately is a Starbucks and there is clearly a reason for this after my visit! I asked for a Espresso Con Pana which they were unsure what it is. When I told them I found my drink to have more whipped cream than an Amsterdam brothel!

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Roge Mate . 2019-08-21

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