The best restaurants serving American food in West Midlands

Natasha was lovely.very attentive and explained everything.food was delicious.nice atmosphere.really enjoyed it.

Myself and a friend have visited with our two daughters on a couple of occasions and been served by Chelsea, who has gone the extra mile in making us feel comfortable and ensuring all round service is of a high standard. She also remembered us, even though there had been quite a time gap between visits :)

Tomé un perrito caliente para mi viaje en tren. Pagó poco menos de diez centavos por un rollo largo estándar con una salchicha enlatada, tocino rayado quemado y queso. No creas en la publicidad.

I believe that the venue doubles up as a lunchtime cafe (when I visited) and as a bar for the Symphony Hall evening performances. Light and airy with efficient friendly service and some local specialities such as the Birmingham bacon cakes as seen in the BBC Hairy Bikers programme. Mostly tables and chairs, with some fairly uncomfortable seating at small booths - thankfully these had ordinary chairs as well as the booth style. There are short lunchtime concerts through the summer - on my visit for 20 minutes - which appear to be very popular

Good atmosphere, excellent steaks, happy receptive servers

Food overpriced and greasy. Chicken was pink inside and coating tasteless. The chips were overcooked, very crispy on the outside but empty inside. Will definitely not go again.

Dined hereon Monday with my daughter while on a day out at the theme park. Firstly, I have to say that ALL the members of staff at Alton Towers, not just the ones in the restaurant were fantastic. This review is not a reflection of them at all. We were lead to our 'table' and had to have the instructions explained to us be a member of staff. It was VERY long winded. I ordered via a rather small tablet that was assigned to the table. I did have to use my phone's camera to zoom the witing up so I could actually read it. Once ordered, we waited for the food to arrive. The place was not particularly busy, but it did take 15 to 20 minutes for both our burgers and fries to arrive down a novelty rollercoaster system. Which then we then had to get our own plates, serviettes, condiments and cutlery before dismantling the packaging before we could eat the food. To the food itself. Just two burgers and two sets of fries with no drinks came to the best part of £40! £40 for burgers and fries of a quality that I'd expect of maybe a clown based burger chain on a good day. The beef patties were far smaller than the bun in came in. The fries were slightly greasier than they should have been. The only saving grace was that they were at least warm when we received them. The experience overly complicated and gimmicky for what is essentially a self service restaurant. It was very disappointing and I really cannot recommend the food there at all. At the overly inflated price for it, especially so. Again, I cannot stress enough how helpful the members of staff were to us. They were not the low spot of the day at all.

Needs a refurb urgently, very tatty

This place had the best burgers we’ve ever had , we are really sorry that this place had to close :/

Best bottomless brunch ever!!! Elise was absolutely amazing had the drinks running smoothly 11/10. Recommend highly!!!

Really nice staff, food ok mostly. Hot drinks machines can be temperamental, maybe could do with replacing?

Las peores tiras de pollo y papas fritas que he tenido en TGI’s cuando se me preguntó dónde están las tiras a la camarera, la respuesta fue “ lo siento, eso es lo que viene en la bolsa” 🙄 nuggets

Está situado en el Mercure Stratford Hotel. El restaurante está cerrado. La zona del bar restaurante es ahora el único bar del hotel y no tiene alma. Actualmente, la zona de asientos al aire libre no está bien cuidada y está mal mantenida

The chef told me....They bought Spring rolls and Fish cake from Tesco frozen and cooked for customer ( it's only £1 per pack) . If the food wrap very tidy you must sure it's bought from cheap shop.

Visited Isaacs for Sunday lunch with friends on the 25th May. The restaurant is a beautiful setting. The Sunday roasts were epic and the service was fantastic.