The best restaurants serving American food in West Midlands

El personal era excelente. Comida terrible. No entiendo el bombo. Comida insípida. Las patatas fritas sin embargo eran agradables. Todavía no vale el dinero. El sobreprecio es una exageración.

Went in to celebrate a family birthday and the service was utterly appalling. Waitstaff were young, seriously untrained, and more concerned with their social lives than the actual serving of tables. We had to chase them to take a drinks order, never bothered to come back and ask if we wanted any more drinks, they forgot one of the starters, and never bothered to bring our coffees. We had to ask for extra cutlery as there was insufficient on the table, had to chase them to clear the plates away, and when we went to cut the cake we were advised that "they couldn't give us small plates as they didn't have enough available" so dumped us with a pile of napkins off of which to eat cake. We then had to go up to the bar to physically ask for the bill and the girl's answer was "oh, you want to pay?" Seriously? The food was good, but your waitresses are letting you down MASSIVELY.

Before I review this restaurant and meal, I must declare that my partner and I were here redeeming a buy a gift voucher, a Christmas present. The menu was limited. The voucher was for a 2-course lunch, so I can only judge on this special menu. We arrived and were promptly seated upstairs at a very nice table by a window looking out towards the Lake. A smiling young lady asked us for our drink order, these were not included on the voucher. It would have been nice if she had introduced herself by giving her name; these little touches overlooked by restaurants do help with good customer service. After a a short while our order was taken. The voucher entitles you to two courses, a starter and a main or a main and a dessert. You can plump for all 3 with an extra cost added at the end. I went for a beef crunchy salad, which was very nice and moorish my partner went for the mushroom soup, a little over seasoned but on all accounts not bad. The mains had 3 selections which included a veggie option, We were told on arrival that one of the selections was not available but had been replaced by a Shepherd's pie. We both went for this option. The Pie was served in a miniature saucepan filled with a very well-cooked lamb mince with miniature carrots, peas, and leek, topped off with a fluffy mashed potato, New baby potatoes in their skins and a nice Lamb gravy with greens supplied from Weston Parks very own walled garden. Very nice. This was exceptional, possibly the best Shepherds Pie we have ever had bravo to the chef. I decided to go for a Dessert; my partner went for a liquor coffee. A sticky Toffee pudding was chosen by myself . At this point in the proceedings, things started falling apart. My partner was served her drink pretty quickly, but my pud seemed to take ages to arrive. It is always good restaurant etiquette to serve things together. This did not happen. The Pudding was very good, nice sponge with a lovely sticky topping and a scoop of the most creamy tasty ice cream produced in Shropshire . This was, again, exceptional. Overall a nice meal deserving of the one AA Rosette just a pity the small things spoiled what was a very good lunch.

Muy buena relación calidad-precio. Me siento completamente estafado. Me cobraron 8 libras. 65 para un perro de queso tocino - una salchicha en un pequeño panecillo que parecía que alguien lo había pisado ya que era completamente plano!

Bilal drove a long way and burgers were amazing piping hot too good food

This was not an experience I would want to repeat. Went for Sunday lunch with visiting family members. Surprisingly, at 1300hrs we were the only customers in the dining room, although other people did drift in at around 1400hrs. There was not a traditional Sunday lunch menu, consequently, we ordered three cod and chip meals and one gammon. The cod meals were diabolical ! The batter on the fish was like concrete (I suspect that it was probably left over food that had been reheated, although I was told it wasn't when I complained.) There was a minimum amount of fish with a lot of batter . It was also not very hot . The gammon meal was, reasonably OK. The surroundings were ( I was told, ) newly refurbished, and it was clean and bright. The waitress who took our orders was polite and friendly and seemed to take our complaint seriously, although we were not offered the opportunity to send our meals back to the kitchen. In the end, the three of us who ordered fish left a fair proportion of our meals. When we paid our meals, we were given £10 off the bill, because of our complaint. We will not be going back there!

Came for a lunch with my family and have to say the food was fantastic. The staff were really friendly and helpful. So glad we came!

Tuve una gran experiencia en kfc heybarnes. El servicio al cliente que experimenté de nidha fue de siguiente nivel. La chica era tan amable y genuino. Ella es un activo para el equipo y me hizo el día más brillante porque a menudo no recibes un servicio amable y eficiente de restaurantes de comida rápida. Ella era rápido y el orden era perfecto, fresco y sabroso. No vengo aquí a menudo, pero lo haré ahora más regularmente.

Had a fantastic experience in Greggs today. Was served by a lovely gentleman Will, who helped me choose a Steak Beak and a Cappuccino regular. I enjoyed both, big thanks to the team of fantastic staff for also keeping the seating area clean and tidy!

I've been here a few times now and I have to say it's a fine establishment. Boshhhhhh.

It was quite busy but was served drinks quite fast. The only disappointment was the tables weren't cleaned quickly of dirty plates.

Wasn’t the best sirloin steak, could do better with a sharper knife, lamb chops had more fat and temperature wasn’t at its best when it came to the table

Great service we came here on a Thursday evening and our main server was Luke and he was polite and friendly and was quick to come over to attend to our needs and the rest of the staff were also lovely…Food and drinks were great!!! will definitely be returning here x

Haven’t been to this store for 2 years . They changed a lot of! Modern design with order machine at entrance . Green tea latte is new product however didn’t expect no sweet at all and too much ice . (Compare to Starbucks is way far from standard ) . Wrap and all day breakfast both hot and great taste though .

I have always loved a F &B’s breakfast so we went there this morning for breakfast for my husband’s birthday. However, unfortunately the menu has completely changed and they no long offer a traditional English breakfast (bacon/sausage/beans etc.) It is also much more expensive. I have no idea why F &B would change this but I’m afraid it is certainly misguided and I feel many people will stop going for breakfast at least. The choice now does not resemble an English breakfast and I know it is an American/Italian restaurant but I do feel that you need to offer people what they love. The staff were amazing and I felt so sorry for them as we decided to leave breakfast and to go to Willow which did a gorgeous traditional breakfast. I do hope Frankie and Benny’s reconsider this terrible decision.