Lockside Steakhouse in Dudley

Went in to celebrate a family birthday and the service was utterly appalling. Waitstaff were young, seriously untrained, and more concerned with their social lives than the actual serving of tables. We had to chase them to take a drinks order, never bothered to come back and ask if we wanted any more drinks, they forgot one of the starters, and never bothered to bring our coffees. We had to ask for extra cutlery as there was insufficient on the table, had to chase them to clear the plates away, and when we went to cut the cake we were advised that "they couldn't give us small plates as they didn't have enough available" so dumped us with a pile of napkins off of which to eat cake. We then had to go up to the bar to physically ask for the bill and the girl's answer was "oh, you want to pay?" Seriously? The food was good, but your waitresses are letting you down MASSIVELY.

Had a fantastic time at lockside for bottomless brunch! The drinks really are bottomless. Friendly staff and such a laugh will definitely go again loved it !

Fantastic food and brilliant service, keep it up. We will be back soon. Had steak, fish and burgers along with desserts. Thanks Matt, lovely to meet you.

Went for the first time last night and honestly cannot fault it, the atmosphere and decor were excellent. we were served by a very friendly waitress ( sophie I think was her name) who honestly couldn’t do enough for us, drinks were prompt, food was outstanding and very tasty. Can’t wait to go back

The restaurant looks really nice & was a pleasant atmosphere inside, the man who was our waiter was very polite & friendly, & drinks arrived fairly quickly when ordered, the food itself I felt a little let down after hearing amazing reviews which was a shame, but good luck to the team who obviously work very hard