Toro's Steakhouse in Birmingham

Good atmosphere, excellent steaks, happy receptive servers

Sehar was a lovely waitress she checked up on us and made us feel very welcome. Food was amazing and will deffo be returning

Food was delicious and steaks were very well cooked. Special thanks to Sehar for the prompt and friendly service

Absolutely mouthwatering steaks. Special thanks to Sehar for very friendly and great hospitality service

The atmosphere is inviting, the service is attentive, and the food is simply outstanding. Will visit again❤️ served by karina

Coming all the way from Norway and was very pleased with the quality of the food here. Many thanks to Sehar for the lovely and warm hospitality

Steaks were cooked perfectly, service was great. Will definitely come back. Our server was quick and sweet to talk to served by karina

Average food and if you like steak it’s not the place for you but service and atmosphere is nice

"Absolutely fantastic experience at Toro’s! I visited with our family of 5 and was blown away by the quality and flavour of our meals. The chicken steak was tender & juicy, even the Filet Mignon and lamb steak was cooked to perfection. The portion size was generous, food was steaming hot and the presentation was impressive. The real highlight of our meal was the nachos, which were crispy, flavourful, and addictive. Over the years, they have added to the menu and also revamped their restaurant which looks great. The service was friendly and attentive, and the atmosphere was welcoming and family-friendly. We thoroughly enjoyed our dining experience and would highly recommend Toro’s to anyone looking for delicious food and great service. Can't wait to come back!"

I visited a couple of weeks ago. The food was excellent, and I have no complaints in that regard. However, I did experience two key issues that affected my overall impression. Firstly, the restaurant only accepts cash payments. Although I was eventually allowed to pay via bank transfer, it was only because my friend was unable to locate a working cash machine. This lack of payment flexibility is inconvenient and could easily be resolved by accepting card payments. Secondly—and more importantly—a waiter accidentally dropped food on me while trying to serve the table next to mine. What stood out was that he appeared more concerned about the fact that he had dropped the food than about how I was doing. He didn’t even ask if I was okay. I had to clean the food off my jacket myself and continued eating. When it was time to pay, I brought up the incident with a staff member. Initially, he offered me a £1 discount, which I found quite insulting given what had happened. It felt like the situation wasn’t being taken seriously at all. After I explained that the incident had been witnessed by the table next to me, the staff member changed his tone. He asked how much of a discount I wanted, stating, “I will take it off the staff member’s wages.” I found this response deeply inappropriate. I told him that no staff member should be penalised for an accident like this—rather, the responsibility lies with the business as a whole. I suggested that a more appropriate response would be to offer a proper discount or make the meal complimentary. The discussion continued, with the staff member repeatedly stating things like, “We don’t train our staff to drop food,” as if that somehow resolved the issue. I found myself having to explain my concerns multiple times, going around in circles. Eventually, because he was unable to determine which staff member had dropped the food—he even asked me what the person looked like—he settled on giving us an £11 discount. By that point, I just wanted to leave. Due to the way the situation was handled, I won’t be returning.

Service was wonderful especially with Madeha thank you for the lovely experience food was good

Nice place, nice staff but unfortunately these guys don’t know nothing about steak or they beating the crap out the meat. Sides were nice too and sauces but meat 3/10

Loved the food and service by Karina.

Probably the best Toros franchise in the UK. From service to food, everything was spot on. Don’t expect this level from other locations—I made that mistake by trying the Nottingham branch. Big difference. This one actually gets it right.

I had sweet potato fries and Apneer sizzler. The food was amazing and Karina was nice and sweet.

I have tried Chicken Steak with Mushroom Sauce with Chips and rice. The food was amazing and Karina was very friendly and nice.

I had torros special stake and it was delicious. The environment was nice also Karina was very nice.

The food was really nice. The waitress, Madiha was really nice and made sure everything was perfect for us. Will definitely visit again.

Horrible food, completely raw steak that looked like dog food, rubbish overcrowded and tight seating and very bad atmosphere. Rude staff and overall bad experience. Do not recommend.

best service and best atmosphere. food was impeccable. could not think of anything more delightful to satisfy my tastebuds. sehar and aleena were perfect.

Came to toro’s earlier today with my family during rush hour 8/9, and the waitress Madiha had hosted us and was amazing! Her service was amazing, her recommendations were very helpful, as well as her communication she was such a nice girl, very talkative, funny and attentive. Thank you so much to Madiha for making our evening even better!

Tasty meal and kind service from Karina

We really liked the food. Karina was very nice.

Delicious food and amazing service by Karina!

food was so good, server was called madiha and she was very helpful and kind. Carefully explained what each item was and made my experience wonderful! (Also said she likes my families dresses, thanks queen x)

Gorgeous food, service was super accommodating considering we were a big party with no booking - Madiha was amazing, she was attentive but not pushy and made sure everything was perfect for us! Everyone who served us was so sweet and welcoming (i know how annoying big parties are) so thank you for making us feel welcome! 10/10 food, 10/10 experience, prices are affordable too! Would definitely recommend

Madiha was an excellent waiter and she made sure everything was okay❤️ Will definitely be coming back here.

Absolutely amazing experience! Madiha was incredibly helpful, friendly, and made us feel so welcome from the moment we walked in. Nothing was too much trouble, and she really went above and beyond. The food was 10/10 — full of flavour, beautifully presented, and arrived quickly. Honestly one of the best dining experiences we've had in a long time. Can’t wait to come back!

Very nice food. Madiha was our waitress and had amazing service.

Great food and served by Karina

Great steak and really nice service from Karina.

Awful service, run by kids with attitude issues

Went toros after a long time the portion size was a joke. Gave me basically half empty snizzler which I find cheeky for the price you’re paying. I asked the guy who served our food that he’s giving me Half an empty sizzlers he told me he would call someone to a sort it out he ignored me. See attached bed image below it’s a joke. Won’t be coming again!

Food not worth it for the price we paid, card payment not accepted, all nearby cash points running out of money, I would recommend local take away would be better than this place

Stopped coming here years ago due to the service, but honestly some things don't change. The manager is a joke, as for the chef who cooks the steak, look like he chews the meat and spits it back on the plate. I refused my food and said take it away, I said ill still pay for it and the manager is telling me ill pack it up for you and you can take it away as a takeaway. Lose the attitude, cheap food, cheap staff. Learn some customer service skills, there's a way to speak to people and this really isn't it. Your charging for food and service atleast ensure it looks appealing. Manager definitely needs some training. Could have just taken it away to avoid the situation but he thinks screaming made him more of a man. Men like this are pathetic. I paid and left the untouched food there! Have it on me!

Only 4 stars due to lack of disabled toilets but luckily the takeaway next door has one. As for the food they have never let us down. The steaks are really good and fall apart in your mouth with little chewing. Although they need better options when you can select free sides with your steak.

I give zero star because they take long time. Staff is very lazy .sleeping all staff

The food was amazing and the service Was so fast . Thank you so much also the workers were all so kind and wonderful especially the one named umar . Will deffo come kind.

I came to toro's Birmingham naasty service and the food was disgusting the owner didn't even apologise

Terrible service from female waiter who was rude from the start rushing our order, and being cheeky. Food was alright but overall the service was horrendous from the female waiter with glasses aswell as the man behind the till. Won’t be coming again

Visited today for the first time, had a toros special steak and chips which was ok, nothing special. Expected a bigger portion size, paid £20+ for the steak and was still hungry, the seating area at the front is really cramped, this place is cash only, how a business of this size with franchises all over the UK be cash only is beyond me. don’t think I’ll be coming back here in a rush

Nothing special and another place which takes cash only ‘because the PDQ machine ain’t working’. The owner was affronted when I asked him why he wasn’t taking card payment. They think customer are born yesterday.

It’s not a steakhouse. If you accept that, the food can be a bit more palatable. The meat is cut in thin flat pieces so not what you’d expect from a steak, or from the steak pictures on the wall. Sauces and sides served in plastic cups. No real difference between the premium and non premium steak. Coleslaw was tasteless. Overall food was average for the price. Mojito was bland and a mixer of ready made drinks rather than anything original. Lose an extra star for being expensive.

Cannot recommend Toros enough. Food is always quality, atmosphere is really good too. The service today was amazing, really no complaints. Please pass on my thanks to Madiha (the lady who was the waitress at the back of the restaurant). She came over to us quickly and took our order, the food arrived swiftly as always. She kept her section incredibly clean and catered to everyone she had seated.

Rude staff no smile on face. burnt chips. asked for specific seat they refused to make us sit down there ignored additional request.to add something on order because he had to delete and don't want to do that because it was very long Job. then i asked to lower down the volume as we was sitting right down under the speakers. can't even listen to my children what they are saying. when my child went to reception a girl literally come down to fight that this is not Music and we Like it i said whatever it is could you please lower down the volume. she Refused too lower it down. Remember it is always cash only i never seen their cash machine i working in last 7 years.. Really disappointed!!!!!!

Really dissapointed, especially being ramadhan. I called in to book a table for the family which included me, wife, and kids for iftari time. I was told that we cannot allow kids on the booking because adults are prioritised for this time. This gave the impression that parents with kids are not welcome to open their fast because they have kids and that takes away from adult. Sounded more like the fact kids don't eat as much, so less money made over having adults seated. I am extremely disspointed, terrible service, and very unethical. I cannot believe you would reject a booking because we have kids that need to be with us, this is shocking, I hope you read this review and others notice to see how unfair you have been. I used to visit fairly regularly, but this has disheartened me!

Booked a table a day before to open our fasts, I acknowledge we was told to arrive 20 minutes before fast opens however due to road conditions we were running late, we rang to inform the restaurant we are running late and we pre booked our order and tables however they did not take anything into consideration and gave the table to somebody who had not even booked a table,

One of the worst restaurant and food also

One of the worst customer care and most of all they take cash wow, no card😳.

Every time I visit, Madeeha consistently takes the best care of us and ensures everything is perfect. What impresses me even more is that she treats every customer with the same level of care and attention. It’s clear she truly cares about her work! Thanks to her, we always look forward to coming back because the service is exceptional since she’s been here.

Hello guys hope you’re doing very good . Very very very bad experience. Very non sense staff they don’t know how to talk with the customers Our recent visit to a restaurant with the family was a frustrating experience from start to finish. Upon arrival, we were left waiting for a table despite having made a reservation, and the staff seemed disorganized and uninterested in helping. Once seated, it took an unusually long time for our server to take our order, and when the food finally arrived, several dishes were cold and poorly prepared. The portions were smaller than expected, and some of the items were incorrect. Throughout the meal, the noise level was overwhelming, making it difficult to enjoy a conversation. To top it off, the staff was unresponsive when we raised our concerns, leaving us feeling ignored and disappointed. It was not the pleasant family outing we had hoped for, and we won’t be returning.

I recently visited todos and unfortunately had a disappointing experience with the service staff. While the ambiance of the place was nice, but Staff behavior was not good. I understand that everyone can have an off day, but a bit of attentiveness and courtesy could have made a big difference. I hope management can address this to improve future experiences for customers.”make your customers happy first plz.1/10 rate because of staff…

I had a very bad experience at Toro's Steakhouse. The food was disappointing, lacking flavor and quality. The staff was rude and unhelpful, making the dining experience unpleasant. The service was extremely slow, and the overall atmosphere was unwelcoming. On top of that, the prices were unreasonably high for the poor quality of food and service. Definitely not worth it!

Very bad experience. The staff was very rude.

Worst experience ever. No one told us they only accept cash and at time of bill their behaviour was so rude. I was with my family they treat with us in very bad manner and rudeness. Guys don’t spend your hard earned money on these type of clowns

I've been going to Toros every weekend for a while now, and each time, I’ve had the pleasure of being served by the amazing Madiha. She’s always so attentive and makes sure everything is perfect, from the food to the overall service. It’s clear she genuinely cares about providing the best experience. Whether it’s making sure my meal is just right or checking in to see if I need anything, Madiha goes above and beyond every time. I truly look forward to my visits, not just for the great food but for the exceptional service she provides.

"I had an extremely disappointing experience at this restaurant. The food quality was absolutely pathetic—bland, stale, and nowhere near fresh. The ambiance was dull and uninviting, making the dining experience even worse. What made it unbearable was the staff’s attitude—they were not just rude but also completely unprofessional, acting as if they were doing us a favor by serving us. The prices were outrageously high, yet the portion sizes were ridiculously small, making it a complete waste of money. On top of that, the service was painfully pathetic and questionable. I would never return to this place and strongly advise others to avoid it at all costs.

If could have something below than one star I would have done that went for a family dinner suffered with so bad experience and threatening from the staff we came here thinking it's good big massive place would accepting card when the bill came they ask to pay by cash and we never carry cash after covid it's everywhere card payment it's few of this horrific business to save taxes goes cash only putting customer at inconvenient my brother was only man in family with them to have conversation they were 3 4 people from their side arguing over paying only cash we took him aside but this bad experience unacceptable customer service and rudeness of staff has spoiled all our evening ...I would highly recommend avoid this place at all cost people who goes from different city don't know the place so nicely would have to suffer real bad knowing they aren't accepting card or giving some other option of PayPal or bank transfer but NO they want cash only to save tax Rubbish staff , rubbish place.. AVOID AVOID AVIOD

I had an incredibly frustrating experience. My family and I visited for dinner, only to discover that they only accept cash payments, which was not mentioned anywhere in their advertisements or on their website. I attempted to pay with a card, as we don’t typically carry large amounts of cash, but the staff was incredibly rude and dismissive when I explained the situation. Instead of offering any understanding or solutions, they became hostile and aggressively insisted I pay with cash. When I politely tried to discuss the inconvenience, they raised their voices and were extremely disrespectful, making us feel unwelcome and uncomfortable. Their behavior was completely unprofessional, and I was shocked by how they treated my family and me over a simple payment issue. This kind of poor customer service is unacceptable. I will never return, and I would strongly advise others to avoid this place. There are plenty of restaurants out there that respect their customers and have modern payment options.

Everything was good thank you Madiha for the strawberry mojito towards the end even though it was near closing time good service from her.

Always come to toros in Birmingham and never fails to disappoint, amazing food and service by all the staff and management. Umair gave great service as well and was very attentive to all customers and sat us down very quickly considering it was busy. Will be back again

Great food was amazing for of us all had lamb steaks as was cooked to perfection. Great service from all staff and manager Umar will be coming again

Great food and service by staff, came with friends and really enjoyed the food. Management and service from Umar was really good definitely recommend to everyone.

Umar was very friendly and recommended me dishes and it didn’t fail to disappoint we had lamb steak and fillet mignon amazing service and food will be back again. 10/10

So I think standards are just very low for halal steak places which is unfortunate, not sure why this place is popular and has such large queues, the food is awful. Firstly the steak, there is a lack of understanding or care of how well done the steak is and I’ve seen this in other reviews too. If you ask for medium rare you will get rare and it’ll be inconsistent across the cut. The steaks are wet and lack any sear. The chips, are soggy because they’ve just been drowned in sauce and the “piri” just tastes like a load of ketchup was dumped on top. Definitely just from a frozen bag, same with the vegetables. No tap water and the water you pay for are small sized bottles. The food is not cheap for the quality you are getting compared to going to any real steakhouse and cash only which in 2025 just doesn’t make any sense. You’ll have your “sizzler” plates served and sitting there for minutes before having a bunch of cutlery just dumped on the table. Again if this was non halal and anywhere else it wouldn’t be open.

The staff takes care of us every time. Not only do they listen to our requirements but make us feel comfortable and always provide excellent service. The brilliant workers who makes us feel accomodated and welcomed - we come back on a regular basis for the best lamb chops in the UK.

Service from sehar was perfect! food was on point couldn’t fault it at all. the place is so welcoming! deffo need to try otherwise ur missing out!!!!

I enjoyed my toro's special which included a sirloin steak although I would say it tasted a slightly too peppery, it was juicy and cooked well. Strawberry mojito was perfect; sweet and refreshing. A bit annoying that they don't accept card. But overall great and fast service. I want to thank zeenat (I’m not sure if that’s correct 🥲) who helped me at the till.

This place is horrendously awful. I first went here a few years back. Place was packed. Service staff weren't very good. Sat us down and ignored us for ages. Served other customers they seated after us. The food wasn't good. Really bad chewy horrible steak. The veg was quite cold. Clearly hadn't been defrosted properly. The chips were poor. I went to this place again recently as I've regularly seen it packed. I thought it's been a few years so maybe it was a one off and I should give them a second chance. Absolute chaos in the restaurant. Staff running around all over the place. No real manners or focus on speaking to customers with any due care or attention. Again speaking to each other talking nonsense having a laugh and joke whilst we were mid sentence trying to make an order. Then the food came out. The steak was really bad. Really chewy. Tried to soldier through each bite but eventually had to spit it out. Was awful. Chips were really bad. I can't think of a place with worse food. I won't ever be going here again.

Great food and brilliant staff and reasonable price

best steakhouse in brum! food was great and service was on point. sehar recommended us some of the best dishes and she made us feel so welcome.

Madihah is lovely and very accommodating. Changed my order for me even though it was my error.

Food and service are both faultless. Lamb chops in particular are world class and by far the best in Birmingham. would definitely recommend.

not only the food was amazing but the service from madeeha was absolutely great! Will definitely be coming back

I've been here 3 times overall and I can honestly say, it's unfortunately one of the worst places to eat if you care about a good quality steak. The final time, We went as a group of 6, and the food came out at random times, My steak was both undercooked and burnt in different areas. We sat near the windows, which were wet with steam, so any time you leaned back you get wet. The restaurant seating plan is to pack as many people in as possible and it's loud and crowded. I personally will never come here again, nothing against the wait staff who were lovely, but the food took way to long to come out, the steak was really disappointing and the rice and pasta were really disappointing.

Seher good service friendly best waiter there

Madiha had great customer service and food was great. Loved the service and amazing food

Sehar was welcoming kind friendly and gave us top notch service

Great customer service by the lovely Aleena🥰🩷

Food was nice and Madiha provided a great service and was always checking on us

Went there saturday last night and had steak it was amazing and the service from Aniya was amazing honestly gave us the best advice at what food to order amazing customer service would 100% recommend.

Our sever madiha was soo soo sweet. She was so lovely accommodating us with letting us charge phones, singing for my friends bday and with speedy service. Honestly sweetest server ever. So professional, kind, welcoming and warm.

I went yesterday and I had a lovely steak, it was an extremely nice place from the food to the customer service, we got served by Aniya and I’ve got to say her customer service was top tier, she was extremely helpful too and you don’t see that a lot nowadays so I’ll definitely be returning

Our server Karina was incredibly attentive and friendly, making sure we had everything we needed without being intrusive…we had chicken steak and lamb steak with cheesy mash and peri chips it was delicious ❤️❤️

went to toros with ashgan. had the chicken steak it was lovely and steamy and yum. served by anaya. excellent customer service

How can a business of this size take cash only?! When questioned this they said they don’t have a card machine as it’s too expensive! Absolutely ridiculous. Toros special steak was decent, had it with peri chips and pasta. Meat was too thin. Quarter chicken was burnt and the rice was stale Brownie sizzler just smelt and tasted burnt. Virgin mojito was tasteless. Also check your receipt before paying, the brownie sizzler was advertised at 7.95 but tried to charge me 10 for it. When questioned they did sort this out.

I really love to the food and service specially Karina who is very friendly staff of this restaurant ☺️☺️

Our first visit to this place. We were greeted at the door and taken to the table straight away. The food was served very quickly after placing the order. The waitress was helpful in deciding the menu choices. The food was very nice, especially the Toro's special steak and rib- eye steak. We won’t recommend the lamb steak as it was very chewy and difficult to cut. We did not like the way they served the steak, in a deep pan laid on the top of the chips. We would have preferred it on a flat plate and sides on the side rather than mixed with the steak. Overall, we enjoyed our visit here and the food.

Food was nice and amazing service from aleena she truly made the experience so much better. Will definitely be back!!

Very good service from Sahar Very Welcoming Great customer service Food Delicious

Good service by karuna and nice area

Good service by Karina and really good resturant

Good service by karina and the area is good and i just love the area and nice hospitality by karina

Mahida ( girl with glasses) served us today and she was amazing, and kind always great with her service and food was soo good thanks

Good steak and excellent service by Nabiha, very attentive and polite

Wow how dissapointed was I was told no card machine to get cash only ! I wonder why thats is ? The waitress that took our order got it wrong so when the food came out it was wrong. When I highlighted that this was the wrong steak and was under cooked when asked for well done the waiter stated that we had made the wrong orders our self. Very rude staff and very tight portions well over rated will not be going their again. Can not deffo reccomend this place Torros.

Everything was perfect thanks for a great evening.

Service was really good & Sehar specifically was excellent & really polite.

Absolutely delicious as usual .. our go to. Thanks Sehar who was lovely

Had a lovely evening today the waitress was exceptional and really helpful Anita, the food was cooked to perfection hope to return soon.