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Outdoor
The best restaurants serving American food in South East
757 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1314 Opinions in 2 websites
We had dinner here before heading to the Epsom playhouse. I have been to blacks a few times in the past. First time was about 8 years ago and it was amazing. We were greeted snd seated and the menus were fully explained to us. Was thrilled to hear about the change back to original management. So we are looking forward to visiting again. The burgers were amazing and we ordered some gravy to dunk in which took it up to a next level. We had a kinder brownie to finish which was served warm with ice cream. Really hope this place continues for years to come!
1090 Opinions in 2 websites
We just had a lovely family birthday meal here and the food and service was great. The menu is so reasonable. Kids meals are only £5.99 and they come with a drink and dessert. My husband had ribs and fully enjoyed them and my steak was cooked to perfection. The kids loved the Monsters Inc statue. We would definitely recommend it.
818 Opinions in 3 websites
25/09/2024 - Ate here due to being on a business trip. I was on my own, went to the desk to get a table. The guy on the desk was lovely and explained there wasn’t one available therefore could I go back in 10 to 15 minutes. If I’d like to get a drink at the bar and wait. I returned after 15 mins, there was a man ahead of me in the queue. He asked for a table, this time it was the Manager, a rather large guy, with a beard. Unfortunately I didn’t get his name. He proceeded to tell the man there weren’t any tables available. He asked us both to go and wait, yet again for me in the bar area. I explained I had already been asked to wait 10 to 15 mins and to come back. At this point I had waited 25 mins and explained this to him. He then became rather rude and said, “no you haven’t,” arguing with me, “and anyway there is this lady and these 4 people ahead of you before you can have a table.” Pointing at other people in the bar area. He smirked sarcastically as he said it. Then walked away!!! Extremely rude. The man ahead of me in the queue turned to me and said, “ he’s extremely rude isn’t he?”to which I replied, “ yes, you call that Customer Service?” If my meal hadn’t of been pre-paid by work, I definitely would’ve found somewhere else to eat. The Manager made me feel extremely uncomfortable especially being on my own. I had travelled by car for 4 hours was tired and hungry. The food wasn’t great I wouldn’t go there again. The Eton Mess I ordered, the fruit was still frozen - hence I couldn’t eat it. All in all my customer service experience wasn’t a pleasant one. I wish I had the Manger’s name to be more precise. Anyway you’ll know who he is. The date of my visit was 25/09/2024. Just to add the two girls who served me were very pleasant and gave great service. Both a credit to the restaurant as were very polite, friendly and attentive. A shame they had a poor role model in their Manager. I definitely wouldn’t return anytime soon!!! I await a reply.
475 Opinions in 2 websites
Can't believe that I haven't come here before! I've gone past this place soo many times and have never been in but after a recommendation from the guys at Heartbreaker we decided to give it a punt, and I'm so glad that we did! We had the crispy lamb which was a huge portion (even though it says small plate on the menu ha) - I've never had lamb like this before the green sauce, mint and pomegranate were just perfection. The wood fired prawns, whilst a little messy, were delicious with smoky nduja which we also soaked our crispy potatoes in. The charred hispi cabbage was also outstanding in a creamy miso butter. We thought we might order a few more dishes if we were still hungry but we were so full after this!!! We washed it down with a lovely bottle of Merlot but I definitely want to come back and try their cocktails. The vibe in the place is great. Both the staff who were working last night were exceptional, friendly, attentive, passionate and knowledgable. If you're debating about this place, stop, just go. Can't wait to come back in the future and eat my way through the menu!