The best restaurants serving American food in North West

Gentlemen who served me was very slow. It took him along time to give me £1.30 change. I thought he didn't understand our money. He didn't understand what I wanted. When my order came it was burnt. Asked for decaff tea got ordinany. Got charged for oat milk when we had normal milk. He also charged me for a bacon and egg roll when I had a bacon roll. Was very disappointed. Will not be going back. Have had very service in the past.

Pretty good food and better than the last visit. At least the place was clean. Shame about the seagulls feeding on the empty KFC packets outside.

Lovely food and really friendly staff, would definitely go again. quick and really fast food service

Looking for fast food? Look again! I waited over half an hour for one pice of chicken and chips and eventually gave up. Just as I was asking for a refund the food miraculously turned up. I gave up and went to one of the generic coffee shops downstairs instead. Added about one hour to an already arduous journey. Avoid, avoid avoid!!

Phone service is run by incompetent children with no idea how to take order or payment. The constantly have shortage of items on the menu and considering they specialise in pizza burgers or hotdogs it's seems unreasonable that they consistently can't provide a full menu. Really a shame because they really do nail the food when they are on the ball. Unfortunately too many bad experiences

Came back off holiday and after a long day didn’t want to cook, rang Prime’s and ordered a chicken tikka kebab and garlic bread and cheese pizza!! Waited 75 minutes for delivery and when I opened it there was 3 portions of chips 1 with salad and pitta bread 1 in pitta bread and one in a container 🤷‍♂️ rang them back and 20 minutes later my kebab arrived!!! Very disappointed as we always use Prime as there pizzas are brilliant 🤩 but may give them a miss for now?? SORRY 🫣

Lovely service, they was all kind and present to speak to, clean and tidy sitting area and all the produce was lovely and fresh, will definitely be coming again.

Absolutely disgusting. Tenner for a hot dog from a can in what is likely an Asda essentials bun served with a side of cold greasy chips that look as anemic as my 95 year old dead gran. Whats worse is I paid for that rubbish and I didn't even get to keep it down…. Hygiene in this place is as far out as their prices. Service was terrible and the place was empty so I should have known really but ya know… you're not you when you're hungry. Staff seemed as washed out as the decor, 7% vat added? Owner clearly between lucid and insane because the last time I checked I was in an American style diner not the US of A. One of the worst places I've ever eaten in, even King Charles looked disappointed when I had to hand the wonga over for the plate of council estate I had suffered.

Over our last 4 visits there is always something that is not available. Last time they had no bread rolls to go with the soup. This time they have no syrup for the strawberry milkshakes . We have never had a problem finding seating space so i can only assume it is bad management which is a shame as it is lovely and clean cafe..

Appalling customer service. Waited 90m for a kebab and it was delivered without naan bread. Guy was incredibly rude and said I'd have to wait for it to be delivered as he was "very busy"

Absolutely amazing place friendly staff clean and tidy . Food was so nice cooked really well big portions for the price. Definitly will be returning 🥰

Ordered a veggie sandwich and after waiting 40 minutes I received a Tuna sandwich. I'm a vegetarian. Absolute joke

Such a lovely environment, staff are lovely and friendly. Food was great such as drinks . DJ was brilliant hand a lovely night .

New efficient staff have replaced the the old and for the better. Recommend a visit. Great food, decent price. Recommend the app to pre-order at busy lunchtimes.

Visited this restaurant for the first time in a while and will definitely not be going again. Upon walking through the door we were met with between 7 and 10 uber eats, deliveroo and just eat drivers all standing around between the ordering machines and the tables loudly chatting away in their own language. We had to ask several to move so we could get passed to sit at a table. Our food took ages to arrive as every order called seemed to be delivery orders. And Throughout our meal the loud conversations continued. Some even collected their food orders and returned to the group to continue chatting. Mcdonalds has to decide what is more important, customer satisfaction or making more money. I will not return to this restaurant to eat in and now knowing my food sits on a counter or in a delivery bag for upto 5 minutes before going anywhere has put me off ordering online too