The best restaurants serving American food in North West

We love this frankies and bennies and always visit even though its over 50 miles away The staff are always lovely fast service and amazing food This time there was a bill discrepancy and its not been a good visit this time i had a taste card which is 241 on starters mains and deserts yet they only took it off my starters and desert i tried asking the server why this was as there was no mains taken off and he said its the way it does it and i shown him the t&cs and still wouldnt get it So im not too happy

I’m absolutely disgusted to have visited this restaurant and to be asked upon arrival if I have any allergies, to which I responded yes and explained I cannot eat onion or garlic. I then went on to order the carbonara and asked the waitress to confirm with the chef that there is no onion or garlic in the sauce, to which she said she cannot check. The host who seated us explained she would let the chef know of my allergies so I’m unsure what the difference is. Surely the person who is cooking the food within the kitchen is able to advise what ingredients is in the dish. I was informed this is company policy and they can’t check the packaging, however when I visited the Cheshire oaks restaurant the waiter was incredibly helpful and checked the packaging of the chicken for me to assist. I feel discriminated against for having allergies, that are totally out my control. I was told by the waitress that she is protecting the company’s reputation as you would be liable if she checks… what would make you more liable is if I order something after telling you of my allergies and then I have a reaction. You seriously need to rethink your policy. Every other restaurant I ever visit will adapt their dishes to suit my allergies, as should all food establishments. I was told you will only confirm the top 14 allergens… as though people with all other food allergies are irrelevant! I have never been made to feel so discriminated against in my life. Disgusting!

When we entered the restaurant we were warned that they were short staffed and there may be a slightly longer wait than usual. This was not the case. We were shown to a table by a friendly gentleman. He has asked if either of us had any allergies, I replied yes. He then showed me how to use an tablet which took my allergies into account and showed me a tailor made menu with food that was safe for me to eat. Our waitress that evening was called Leigh, she was absolutely wonderful. Even though she was clearly very busy as there were only a few staff members, she always had a smile on her face and was happy to help. She informed me of all the measures she was taking regarding my allergy, even making sure she washed her hands again just before bringing my dish to the table. She was friendly and helpful all throughout our visit, a real credit to the team. I will definitely be returning. Very happy with service and quality.

Brilliant spot for lunch or dinner and amazing food and service everyone was so helpful and happy and the quality of the food was incredible tasted so fresh. Shout out to Thomas and the other manger on shift who were excellent!

We visited the pub last night after going to Manchester. The pub was very busy however it was filthy dirty, glasses and empty plates everywhere on tables on the bar. The ladies toilets were disgusting, very dirty I wouldn’t use them. Staff were very miserable and some doing more than others. One male member of staff kept going into the kitchen and coming out eating pizza and other things, standing at the end of the bar. Very unprofessional. Litter on the floor, tables not cleaned, empty glasses all over. Very unpleasant visit and I will not be going again. Let’s JD Wetherspoon’s down.

Love it here. Happy to open a tab without any fuss and offer good food and good service. Plenty of regulars and decent staff. Good pub

Came for my Twins birthday, unexpected hoping to get a table. We was greeted by Joseph, once sat down I took him aside and asked for help celebrating my twins birthday being a single parent I am very embarrassed singing on my own, Joseph said absolutely no bother, and straight away made us feel welcome. Thank you for his outstanding customer service being a manager in customer service myself he is a credit to you guys, thanks for singing with me.

Food was spot on. Prices very reasonable. Booked a table online with a reservation fee of £10.00 which was meant to be credited back as it was meant to be a holding fee for the booking. Never did refund it back.

I ordered American pancakes with bacon and scrambled eggs, along with a hot chocolate. 1. The scrambled eggs were cold and watery, and it looked like they were just microwaved or reheated. 2. The pancakes were boiling in the middle and cold all around the edges, the maple syrup that came with it had an almost sour taste, but the maple bacon tasted lovely and was hot when it arrived. 3. The hot chocolate itself was perfect, however the rest of the meal except the bacon severely disappointed me. In all honesty, I would’ve gotten a better breakfast from McDonalds down the road.

Food was not worth 32.50 ! Absolute rip off! It’s cheaper and better in Liverpool for same type of food. Place looks cheap where you eat, like a 2*hotel abroad! Bar area looked quite nice tho! Even tho cocktails were like juice. Don’t get how the bar is nice but toilets and eating look like an old social club. Buffet food was god awful too! Literally looked like they’d been Aldi! Stingy with the meat too, only offered the meats once! Wasn’t all you can eat at all! Avoid avoid avoid! Only giving it 2 * cos the waitresses were lovely!!!

We stopped for tea her on a Saturday. It wasn't busy, very chilled. I was most impressed by the latest Vegan menu they offer.. there was so much choice! I was looking forward to trying the new Vegan hot dog but sadly they had sold out. For dessert I highly recommend the 'No Cheesecake'. Overall a great experience. The waitress we had was very friendly and attentive. We all left full, happy and would visit again.

Worse than ever. Staff rude Food ok Place filthy Empty of customers Now I know why Have eaten many times here but that’s the last time.

They got the order completely wrong and took ages to prepare it so I was left having to eat it. Slow and incompetent.

Ordered a wrap and beer at the bar and was charged £14.50, turns out I was charged for 2 beers. Lady at the bar called over the manager who said he was giving me a refund. No refund was received and not only that - my food never turned up! After everyone else in the party received their food, we alerted the waitress and was told that I never ordered the food, even though I had proof on my phone of the purchase and I had a beer in my hand. Both waitress and manager were extremely rude and I was told I could not have my money back for the food or drink as it was not registered on their system. An absolute scam and will never return. Do not go here.

Came here with my sister for lunch. I had Eggs Benedict, which was really good, Would have been excellent if the eggs had been runny but the Hollandaise Sauce was delicious. Points are lost because of dirty tables, floor and cutlery and perhaps some of the staff in the kitchen could come out and remedy this issue which I see has been mentioned in other reviews, A shame because there is so much potential here - just needs someone to guide the staff a bit perhaps to make the dining experience better.