Ultimate Cafe Preston in Preston

Came here with my sister for lunch. I had Eggs Benedict, which was really good, Would have been excellent if the eggs had been runny but the Hollandaise Sauce was delicious. Points are lost because of dirty tables, floor and cutlery and perhaps some of the staff in the kitchen could come out and remedy this issue which I see has been mentioned in other reviews, A shame because there is so much potential here - just needs someone to guide the staff a bit perhaps to make the dining experience better.

I came here with my sister for lunch today ( Wednesday 15th January). First impressions were not good. Two members of staff sat at a table talking and clearly having just finished eating. No welcome from either of them, in fact, didn't even look in our direction. I chose a table only to find it was filthy on the floor with spilt food. When looking at other tables, there was another one with food underneath it too, along with a cap top from a child's bottle of juice which would have caused an issue if anyone had slipped on it. Having ordered a latte, a tea and two jacket potatoes, our meal didn't take too long to arrive so I went to get cutlery from the centre table where all condiments were. There were five dirty forks there so I had to rummage to find two clean ones, along with knives. I mentioned to the staff that a lot of their cutlery was dirty and was told that they were having problems with their 'pot washer' and took one of the containers with the forks in the back to the kitchen. On inspection my knife was also dirty so I took that back to them and said the knives were also dirty to which I heard one member of staff say to the other 'might as well just shut the kitchen then' before taking all the cutlery into the back. Our food was already at the table so it made me wonder if there was a problem with dirty cutlery, would there be a problem with dirty plates too?.......I didn't see evidence of it to be fair. So although the staff knew there was an issue with dirty cutlery and it was evident from the state of the floor that a good clean of the place was in order, they chose to sit around a table and have a chat... I love the shop for it's goods but I won't go back to the cafe again, nor would I recommend it to anyone. Dirty, dirty , dirty and staff with a poor attitude.......not my cup of tea

Workers were rude, argumentative and unapologetic. Latte first brought out and was like a milky coffee, asked to be remade and it was like a cappuccino. Avocado was starting to go brown, poached eggs were hard, bacon was fatty.

We visit here at least once a week as they do a skinny breakfast which is great for us as we do try to watch what we eat ( most of the time). As a treat we’ve also had the pancakes here and they are absolutely amazing. There is a choice of American style pancake or the traditional ones and lots of different toppings ( we love Nutella and maple syrup). The coffee here is really nice and a bonus is you have the option for skimmed milk and syrup/ sugar free syrup. The best thing about the ultimate cafe is the staff! They really are amazing! They’re all polite, happy, welcoming and even take the time to entertain our children when they’re having one of them children moments we all love so much. They even remember our order and have the coffees waiting for us now when they see us walk in, really good customer service, especially Kris and Katherine who always go out of their way to help us.

I've been a few times for coffee and cake at the cafe, with and without my dogs. Lovely cafe, staff are very friendly and Chantel in particular is really lovely to talk to and great with the dogs if they come. Highly recommend

I had the Protein pancakes with berries and ice cream and an Oreo milkshake which were delicious! I visited yesterday it was a lovely place to be and the service was also very quick and I had a girl serve me called Chantelle who shared my love of dogs too! We had such a giggle whilst being served I was in a bit of f grumpy moody but she really cheered me up with her smile and sunny disposition and attitude would definitely visit again!

Excellent service and staff! Overall a good experience and would definitely return and recommend to friends.

Good food which is reasonably priced, bonus they have soya milk and allow dogs! Had lovely service from a staff member called Chantelle (I think my dog enjoyed the fuss too!)

We had “the 2’s” breakfast, 2 poached eggs, bacon, sausage, beans, tomato and toast. Expensive breakfast and wasn’t impressed, burnt bits in the bacon, bacon looked like had been boiled. We had stomach aches shortly after we’d eaten it and felt sick. Wouldn’t recommend. We won’t be back.

We went to this cafe as a family today. It cost nearly £20 for 4 drinks and 3 small cakes. It was really overpriced. We were the only people in there, there were two members of staff behind the counter, yet many of the tables were dirty. We were given a really dirty tea cup so I asked for a replacement, which was all chipped. Staff weren't particularly friendly or helpful. Definitely won't be going back. It was a rip off.

What a find, what an excellent menu to choose from, great selection for vegetarians too! Surprising food find whilst perusing Go Outdoors camping equipment. Well worth a visit for the cafe itself. Cooked brekkies, panninis, snacks, sandwiches, hot meals, lovely deserts, organic smoothies and barista coffee! Wow!

Above an outdoor goods superstore the Ultimate cafe has a lot to live up to. Came here as the nearby Marks & Spencer Cafe was full. This place was empty, devoid of any atmosphere. It seems to specialise in sweets, ice creams, milkshakes and cakes plus simple cooked dishes such a spuds, sandwiches and pancakes. Very much for the younger set and for families. You order at the counter and they bring the food to you. There is a menu on the table and on the boards behind the counter with a nice selection of seemingly homemade snacks and cakes. I have been a couple of times before to kill time, this time just came for a quick meal. Went for their poached eggs on avocado. Didn't take that long to arrive (there was only one other customer there) and was perfectly adequate. The eggs were runny but why cook them in a mold - can't they cook a proper poached egg? I don't think the bread was toasted and the side salad was half-hearted. Quite average. I must admit the tea was lovely. Loose leaf in a cafetiere which looked great. Plus marks for the tea and the cakes. Minus for value and atmosphere. Not sure if there was Wi-Fi, I couldn't pick anything up. Lots of free parking (if you can get into the Deepdale retail park on a busy weekday!) I'm just miffed they call it Ultimate when what I had was average with very average service (no smiles at all here!)

It was my friends suggestion to go to the cafe, I couldn’t quite imagine that the cafe that we discovered, was located in the go outdoors shop on the retail park. Once we had taken our seat and checked out the desert menu ... we were just spoiled for choice ..... the desert menu was wow...... amazing waffles, super shakes and sundaes ... just delicious. We couldn’t choose, they all looked delicious so we had to order a few things so we could have a taste of each. We were definitely not disappointed. Whilst eating and chatting, we looked over ther other menus that were on offer, healthy vegetarian salads which looked very very tempting together with other items like bagels and breakfasts. So it means there will definitely be another visit to go in the diary

The sandwiches had plenty of filling very well made. Milkshakes were the best I have had in a long while thick creamy and sweet, could taste the banana. The pudding was exceptionally delicious and a severe danger to any diet. Not of the cheapest but worth every penny.

Seemed to be short of staff took ages to order then coffee with creme on top overfilled and creme and coffee spilling all over the side of the cup, was given a dirty spoon which I did not use, Tea cake then arrived with a dirty knife. I waited at the counter for some one to notice I was there only one person being served, asked for a clean knife was given one. Went to open the butter which was too hard to spread, and then discovered the tea cake was hard Decided to leave at this point a waste of £5.75 will not be returning.

Good varied menu. Unfortunatelythe table didn't look clean. The wet wipe I used to wipe it over with, was very grubby afterwards.

My wife & I were in Deepdate Shopping Park today at lunch time so we decided to try the cafe in the Ultimate Outdoors shop. We went in at almost exactly 1.00pm and it looked quite busy though no customer was at the service area. We sat down and looked at the overly comprehensive menu. We decided on Cheese & Chili over chips for myself, and a Pulled Pork Wrap for my wife, I went to the till and ordered the above plus two strong coffees, this was (according to my till receipt) at 1.09pm. I Paid the bill of £20.65 which seemed a lot to me and I took the coffees back to our table. At 1.35pm I was getting a bit twitchy about what I considered slow service, before 1.40pm my wife's food arrived but mine did not! The food was well presented but was certainly not what either of us would call a hot meal. My food arrived 2/3 minutes later and was tasty but was lacking in heat also.

This is one of our favourite places to eat breakfast/lunch. The skinny breakfast is great. Coffee is really nice. Staff are brilliant, really friendly and helpful. We are on slimming World and the skinny breakfast is ideal for us, grilled bacon, poached eggs and baked beans.

We don't go into Preston very much but if on the Deepdale Centre we head here for food. The last time we visited was around 5pm and we decided to call at the Ultimate but were very disappointed - it didn't do cooked food after 5pm. So for this visit we came at lunch time knowing we would get a good meal - and we did!! Very relaxing here and the food is tasty and freshly prepared. I had the 'all the twos' all day breakfast, which was very enjoyable, and my wife had the American Pancakes with crispy bacon and maple syrup - not to my taste, but she really enjoyed it.

En mi última visita, hace bastante tiempo, era un desastre. Como yo estaba en la zona que estaba a dar la 'ultimate' lugar ir. Que haya ido de 1 / 5 3 / 5. Agradable, con un interior moderno. Orden en el que trae la...

Muy impresionado con el menú infantil. No sólo la habitual elección de aburrido comidas de los críos. Nieta de 7 metros que alimenta ella ya me encantó el tostado con houmous soldados y luego disfrutamos de nuestros cuscús de pollo y recién preparado. El café latte estado caliente durante toda la comida. Se ofreció para aclarar el problema hecha por mi nieta pero el personal no oír. Mejor relación calidad-precio y la variedad de menú que otras cafeterías y restaurante local.

Una agradable cafetería donde puedes pedir en la caja. Los paninis son agradables. Esta vez tuve un desayuno delgado compuesto de dos huevos escalfados, tocino y frijoles, 2. Huevos un poco más hecho, pero mejor que antes tenía. Mi niño de 2 años tenía un huevo escalfado y soldados y robaron mi judías. Disfrutó mucho. El café con leche estaba caliente y nos alojamos una temperatura decente ni una vez mi comida estaba terminado. Ellos mismos decepción por no ofrecer llevar mi bebida caliente en la bandeja mientras yo estaba de malabarismo mi hijo pequeño. Aparte de eso, la comida fue rápido y el personal era agradable. A menudo volver y todavía no han probado las tortitas. El contador pastel nunca parece muy atractivo, que puede ser una buena cosa. Lo recomiendo y a un precio razonable.

El personal se negaba a alguien que no puedo comer gluten, sin gluten porque estaba "ocupado". No parece demasiado ocupado para nosotros. Sería ocupado cada mesa completa. No hace falta decir. Será la última vez que me visita aquí. Sólo una nota. Sin Gluten no es sólo una opción. Es una necesidad médica. No debería anunciar sin gluten si no vas a realmente ofrecen todo el tiempo que están abiertas. . . .

Yo no me esperaba que tan maravilloso pero eran tan batidos. La cafetería está arriba, en el mejor tienda al aire libre. El personal era muy agradable. Había 6 Ultimate batidos para elegir ~ teníamos palomitas toffee y desorden eton y eran una maravilla.

Genial cuando abrió pero rápidamente fuimos cuesta abajo. Cubiertos y tazas eran todas sucias no sólo marcas de agua simple sucia.

Este café es genial para alguien en una dieta, delgado desayuno - dos huevos escalfados, bacon a la brasa y judías, muy agradable. El personal es amable y servicial. Latte son excelentes y también té. No puedo esperar para tratar yo y mi hija a una tortita! No hay muchos lugares que sirven huevos escalfados así que cuando encontramos este nos volvimos locos. Ahora es un lugar para nosotros.

This was my first visit to this cafe since the bookshop turned into an outdoor clothing shop! It was decorated for Halloween, the staff were all dressed up and some of the cakes were gruesomely themed - an impressive commitment to the cause! We chose a booth type table but there was a range of seating options and the tables didn't feel too crammed together. There were colouring/puzzle books and crayons available for children.The menu is interesting with a variety of dishes. Lots of all-day breakfast items, toasties, salads and jacket potatoes. We had eggs Benedict, a cheese toastie, a Diet Coke and a pot of mint tea. Everything was tasty and well presented.The bill came to around £15. They do discounts for NHS Staff and HM forces staff on presentation of ID. This was a good place to stop for lunch. Would definitely come back next time I'm at Deepdale.

My wife and I called into this restaurant at lunchtime today - it is above the 'Ultimate Outdoors' store on the Deepdale Retail Park which seemed an odd place for a cafe. It was fairly quiet when we arrived so we had no trouble getting a table and our order was taken very quickly. Staff were friendly, helpful and cheerful. We both ordered Earl Grey Tea - which was quickly served prior to our meals arriving - and to our delight it was REAL tea in a tea infuser, not simply a cup with a 'tea bag' in hot water. Great start to our first visit. My meal arrived first - 'all the twos' all day breakfast (two POACHED eggs, two lovely sausage, two slices of perfectly cooked bacon, baked beans and a slice of toast). I confess I had expected the usual 'department store' ready cooked and each item allowed to dry under a hot plate type of breakfast but instead what I got was all freshly cooked, quality food, and delicious. My wife had ordered a waffle with blueberries, strawberries and maple syrup and this arrived at our table shortly after my meal. As we ordered our meals my wife had said 'the usual' - "I am not very hungry so will you eat what I leave?" As usual I happily agreed. However, I was very disappointed because, hungry or not, she cleared her plate and declared her waffle "delicious". All in all a very pleasant, relaxing and enjoyable lunch and we will certainly visit again when in Preston.

The menu looks promising that's why i kinda dragged myself to this cafe.I haven't tried the american pancakes, waffles or milkshakes.. but i think i will soon as they look good in the photos.. i think they cost from £5 something if i'm not wrong.. not sure about the serving if it's good for two people or just one.Anyways i ate the all 2's breakfast. It was OK for me altho the bacon was overcooked and i couldn't eat it as it was rock hard. On the other hand I enjoyed my green tea, it was lovely. And based on the reviews i have read, yes there were some stains from the utensils which could be from the dishwasher really, IF ever they are using one.. not sureProbably i'd visit here again if staff would be more hospitable and smiley.

We popped in for lunch as we didn't fancy junk food (pizza hut, gregs, KFC, nandos). It was pretty busy and despite the odd uncleared table it looked nice. Sadly the food was awful, not to mention the dirty cutlery, no knives, only teaspoons and my tea cup had stains in. I had chicken soup and a egg mayonnaise sandwhich. My fiance had meat feast panini (bacon, sausage and cheeese). It all looked well presented but the bacon and sausage looked like they had been steamed. There was no evidence of then touching a frying pan or grill! They were also only luke warm. My soup on the other hand was nice and hot and the broth was very tastey if not a bit salty. However the chicken and carrot chunks looked good but disintegrated in my mouth. Me thinks it has been zapped on the microwave for too long! Over all very disappointing especially seeing as it's one of the only cafes on the whole retail park. Found out after M&S have cafe, I'll be going there next time.

Terrible placeHad barely anything they specified they had on the menu, 25 minute wait for food to be prepared even though I counted only 10 people in the restaurant and 6/10 of those already had food in front of them!Ordered and paid for 2 scones, only for the very dopey waitress to come over to us over 5 minutes later and told us 'there's only 1 scone left, do you want that one still?' Promptly refused and asked for a refund, drunk our watery hot drinks quickly and left as soon as we could.The whole place also stink of that fatty, greasy cooking smell that sticks to your clothesDEFINITELY wouldn't recommend this place to anyone and DEFINITELY will not be returning.

No options shown on menu board above counter so despite being unaware there is a choice you are charged for a Large Latte or whatever. You have to specify when ordering that you want a Regular to prevent this happening. As there is no easily read information at the counter, staff should point out there is a choice. I felt ripped off after getting a Large drink which was not wanted and being charged £5.10 for two drinks. Won't be back.

Nipped upstairs whilst shopping for coats and back packs. Very nice cafe all food and drinks freshly made. My grandson had a strawberry milkshake and it was made from strawberries not flavoured syrup. Had a look at the menu and it's very good and not set out in a confusing way very easy to understand. Downside couldn't find a toilet in there perhaps I just didn't find it but had to take little lad to McDonald's to use theirs. Apart from that I can fully recommend it as a place to dine, the staff are friendly and very accommodating especially if you have youngsters with you

This restaurant is situated on the upstairs floor of the Ultimate Outdoors (Walking & Camping etc) retail store. The store is situated in a retail park, where there are the usual fast food restaurants. However the Ultimate Cafe is slightly hidden away, and many may miss its very existence - it's not well advertised.However, the food and service are excellent, and well worth a visit, even if not intending to shop in the store.Nothing is ever too much trouble for the staff, and it is always noticable how cheery they are.The restaurant is always clean, and tables are cleared away very efficiently.There is a full range of food on offer, from breakfasts to salads, and lots of enticing cakes.

Food really good I had chicken and bacon salad it was very tasty Dad had Gluten free breakfast! They were very patient and careful and we felt that took our food alergies seriously. Staff pleasant and helpful and they are dog friendly too! Brilliant!

Ordered a chicken sandwich with a caramel latte, service was good and sandwich delicious with plenty of mayo and salad felt pleasantly full when I'd finished , my husband also enjoyed his sandwich.

Visited for lunch. After waiting for 25 minutes my wife was told "the soup you ordered? There's none left"!!!!!!In those exact words! Refund for soup. After another 10 minutes my daughter's meal arrived then 5 minutes later mine followed by my sons after another 5 minutes. At this point it was obvious that the "chef" had forgotten to warm up the beans for the breakfast I had ordered so I asked for them to be warmed. When my food returned it had been transferred to a different plate with a new pot of beans but as an added bonus there was a large piece of cold tuna hiding under the toast!!!!!!The staff looked like they'd rather be anywhere else but there and throughout all this the magic word "sorry" was never uttered!!It'll be a cold day in hell before I return here and suggest you spend your money and considerable waiting time elsewhere!!

Cafe was not clean again, so we cleared the table. Very dissapointed in the food available , first requested soup, reply was"run out"! So then asked for hummus and toast, told no hummus but could have toast! Settled on poach egg on toast. Eggs like rubber! Did ask for pancake for daughter was told is was busy period so no. Whilst sat waiting for our food waitress bought out 2 pancakes walked round the shop twice couldn't find who they were for so took them back into the kitchen .

My daughter and I love this cafe. We've been four times and each visit has been faultless. We've had pancakes, poached eggs and toast, caesar salad, pulled pork toasties and scones with cream and jam. All of it was lovely, home cooked and delicious. We're looking forward to our next visit!

My daughter and I went on a dull Tuesday afternoon. I remember there being a cafe there from when it was Borders, but there is still a cafe and it had lots of lovely food. The menu looked wonderful.It was pretty quiet, but the staff didn't exactly race to serve us. However, our orders came fairly quickly and they were so good. I had a huge waffle with maple syrup and chose Eton Mess ice-cream to go with it (they didn't have cream). My daughter had a lovely crepe style pancake which she said was perfect. I had fizzy elderflower to drink, which was a refreshing change from the usual cola/orange/lemonade offerings (though they had those too. My daughter's drink was a milkshake where she had a choice of loads of different flavours including various chocolate bars. She had Oreos in hers. Looked horrible, but was apparently brilliant!They do pick and mix salads, but I can't comment on them - we only wanted something sweet. Here's the website http://www.ultimateoutdoors.com/cafe

Nipped here for lunch today and our first impressions were not good! Seemed to be a major shortage of staff. I waited 20 minutes to place my order with the young lady who did not look happy and although I don't blame her as she was clearly struggling to cope, she could have cracked a smile and maybe not thrown our drinks and cutlery at us. They were short of pots and cutlery with her having to disappear every couple of seconds to locate items for our tray. The food then took 35 minutes to arrive, was thrown at us and was well below average. Pretty expensive for a canteen standard experience. We will not be returning.

I had a very enjoyable experience here today, the lady who served me was so lovely especially with the fact that I had a very detailed order with gluten free and dairy free options. The only place I know that does gluten free pancakes in preston. It was a real treat!

Ordered two coffees a jacket potato with butter and a bacon and sausage toastie, took ages for my Husband to get the order taken, drank coffees whilst waiting then 25 mins later food arrived. My potato had about 1 teaspoon of butter and was just warm, my Husbands toastie was white and looked like it had been toasted for 3 seconds, the bacon was pink and wet, full of fat and the sausage was similar. Don't know how they cook sausage and bacon but it certainly wasn't grilled or fired, looked more like it had been dipped in hot water. Absolutely disgusting.Have been to this eating establishment twice before, once was fine and the other time was dreadful so now we have said "never again".

Not busy at all , served quickly nice brews.unfortunately had to clean tables to sit at.floor was flithy and staff stood around! Shame nice place to go otherwise

It is always a joy when you find somewhere unintentional that proves a real success. Such was The Ultimate Cafe (part of The Interesting Eating Company born out of Liverpool by Andrea Edwards and Nichola Lee).Gluten free rubbing shoulders with leaf teas, exotic beverages and as the ladies say a very 'Interesting' menu. Gluten free breads, rustic and delicious, ingredients of the very best quality. A hint of the USA with deli style salt beef, pancakes and smoothies. All within the Ultimate Outdoors set up (owned by JD Sports).Service with more than a smile in fact the whole of the Ultimate Cafe goes that extra mile in the most surprising of locations.This new enterprise should go from strength to strength as quality of this standard needs to be sampled and appreciated on a wider scale.

If we pop to Deepdale retail park in Preston we always go to the Ultimate Cafe which is situated in the Ultimate Outdoors store. Friendly staff, clean environment. The best bit is the food.. American style breakfasts good quality produce and great drinks. Thoroughly recommend giving it a try.

My 9 year old was delighted with the pancakes, hot chocolate, friendly service and having to get a secret code for the bathroom!

Tried the café after finding out about it on Groupon.It is upstairs in the outdoors shop, you wouldn't know its there otherwise !We tried the breakfast which was tasty and well presented.Prices perhaps a little on the expensive side.Will return to try the Pancakes with my Groupon !

I heard good things about the Ultimate Cafe, found upstairs in an outdoor wear shop on the retail park at Deepdale, Preston. It is in the old Borders bookshop if you remember that (sad loss).When you are calling yourself the 'ultimate' anything you must be setting yourself up for a fall. I had to find out.It's a small compact modern looking eaterie offering basic snacks and drinks. They specialise in pancakes (which used to be an old fashioned thing - pancake houses were big in the sixties & seventies) and locally sourced ingredients. On this visit I didn't go for a pancake but tried something from their 'all day breakfast' menu.I like Eggs Benedict so went for that. What could go wrong?After struggling to order from the till girl, who looked all of 15 years old, and couldn't work the card machine or take a simple order (not her fault, not trained properly?) I paid up front for the food and a coffee.Didn't take too long for the food to arrive when it eventually reached me having gone all around the room taken on its travels by the clueless till girl via several other tables even though I clearly said to her I was sat at table one.Eggs Benedict. A dish that consists of two halves of an English muffin, topped with ham, bacon or salmon, poached eggs, and Hollandaise sauce. At Ultimate Cafe you to pay EXTRA for the ham or salmon (so how could they call it Eggs Benedict without these things?) Anyway, its simple to cook so lets try it.Came on an oblong plate with two bagels, an undressed side salad and inextricably, a handful of salty nachos. The poached eggs were awful. Overdone and looked they had been cooked in a mould judging by the shape. Eggs Benedict eggs should be runny, not rubber. I mean, what cook cannot poach an egg? I could make a joke that I dropped an egg on the floor but it bounced right back onto the plate. But I wont. The yokes were a joke and the Hollandaise? More akin to salad cream. And who wants to eat salmon and salad cream on the same plate. I I left most of it. It cost almost £7.I also bought a regular cappuccino but was disappointed by the small size of the 'regular' cups. Three good gulps and it was gone. £2.20 well spent? No.To add insult to injury a fellow customer had a stand up argument with a waitress right next to my table where she complained about the quality and lack of cooking skills with her breakfast (primarily the ability to heat things up) and said she would not pay for her and her partners meals. After a short delay the waitress said they would refund only one meal prompting the diners to walk out stating they would never return. I had only been in the place 30 minutes. How bad could it get? As I sat there I could hear the staff laughing at the customers as they left. I cringed. This was really, really bad. Anyway, I hear the pancakes are good.