Subway in Preston

Great customer service from Adam and Noah

The works are great but mostly Anita and Luke there really nice and make the best food really like it

Great Subway restaurant with quality food and quality staff

Great service and very efficient. Thanks Anetta.

Nice place. Very nice place. Sandwich was yummy and the vibe’s pretty great

Very nice staff and quick service. food always fresh!

Really helpful, gave some good recommendations on what to have

Fabulous service and great food

Really good service great atmosphere

Fabulous service and great food

Great experience , good staff, great service , would recommend to everyone !

Very polite staff and cheerfull

Great service, Anita is lovely highly recommend x

really quick at ordering food and it is really good

Lady who served me Anita was so helpful + friendly

Best subway I’ve ever been in! 10/10 clean and tidy and the counters looked amazing! Luke is such a lovely guy and his staff are a credit to him! More stores like this needed!

Anita and Luke are amazing! Thank you!

Served by Anita she was very friendly!

Great experience! I visited this subway a couple times in the past, but had very bad experience due to the rude staff working here. However, it’s completely changed as they’ve got new staff working here. Kyle Anderson, and Nabeel Aziz were very nice and welcoming. The customer service was excellent because of how kind they both were. Very impressed!!

Very good customer service , very helpful

Excellent service and quick food

luke was very helpful with great service today

Best subway ever, Luke is a legend.

Great service and lovely staff.

I come here a lot and every time I visit all staff are always polite and very helpful. Anita always seems to make sure the shift is run smoothly, place is clean and tidy and is very efficient in all she does. Fab customer service by all.

Adam and Noah did a great job serving me so quickly and the food tasted awesome. Great Subway!

This subway was amazing the staff member that served us was absolutely incredible his name was nore and I have nothing but good things to say about him

I had a foot long tuna it was great and Nore was very helpful, he is always so polite and nice.

Anita is amazing and really helpful with our family. She is an asset for the company. Thanking you Team Subway.

Staff are lovely, fresh amazing food as always

Lovely staff and speedy service

I just went the food was great and custmer service as well this guy called Nore he is thr best so polite and fast service. Would recommend 100 percent

Adam has been amazing , the service was superb ,he friendly and very respectful

Great atmosphere cookies were amazing

This subway is good. Always fresh and good people in there to

Manager luke was very welcoming and helpful

Much recommended! Excellent customer service and hygiene

Great service and well made sandwich!

Great service, very quick and the food and staff are amazing.

Very good service the lady who severed Anita was very kind and helpful very happy woman left with a smile on my face

first time users will definitely use,again

Clean and tidy store - Good layout - Selection of items looked good and fresh. Staff were helpful and served with a smile - Would recommend using this store.

I recently visited the Subway and had a fantastic experience! The staff was super friendly and made my sandwich exactly how I wanted it. The ingredients were fresh, and I loved the variety of options available. It’s a great spot for a quick and healthy meal. I’ll definitely be coming back! Highly recommend!

Clean and tidy, all food looks fresh staff all extremely nice manager was very helpful too

I had a great experience at Subway. The staff were polite and welcoming, and the manager was especially helpful. The atmosphere was pleasant. The service was efficient, and the food was fresh.

Guy working is absolutely great best subway I’ve had for a long time big shout out think he said his name was Adam but great interaction with me and my partner staff like him are very rare to come by these days

Lovely atmosphere great fresh food, staff were lovely and happy to help and shout out to the manager who seems to be doing a fantastic job

Best subway to order halal food .. good customer service, staff over there they called him chops was very polite overall great experience

Fab subway, love coming in for lunch! Luke the manager couldn’t be friendlier if he tried!

Fantastic food and Fantastic service by Adam at the Deepdale branch

I recently visited Subway at Deepdale Retail Park, and I had a fantastic experience! The staff were incredibly friendly and welcoming as soon as I walked in. The restaurant was clean and well-organized, I ordered a footlong sub, and it was made to perfection! The bread was soft and flavorful, which made my meal even better. I’ll definitely be returning soon!

Good customer service ,shops always clean.

Quality was awful honestly. I ordered both subs toasted but they arrived cold, mushy and with almost all the sauce in the middle. they weren't cut either. the cheese bites seemed basically uncooked, they were soft and not crisp on the outside at all, and not even warm. one of three of my rainbow cookies was a normal chocolate chip cookie too. did quite a big subway order out of nostalgia for my uni days but regret it now.

Something was old in my sandwich,I got really bad food poisoning soon after having their sandwich. Service was really bad:old woman there is so rude to customers! Tables were dirty and nobody was looking after the place,even the windows and door was dirty! We won't go there ever again!

Lovely subway with helpful staff 🙂

Food was nice and all correct but not very warm

Earlier this morning, Luke, the area manager, contacted our store requesting a refund for an online order that had been placed at the wrong location. Our staff member politely explained that, given the order had already been processed, a refund was unfortunately not possible. Despite this, Luke chose to disregard the explanation and insisted, at length, that he knew better, even proceeding to lecture our staff member. Should Luke have any further questions or concerns, he is welcome to visit the store in person for clarification. As an area manager, it would be beneficial for him to have a better understanding of how franchises operate, particularly when it comes to store policies. I would also suggest some additional training to help refine his customer service approach, as his interaction this morning was far from professional.

Missed the cookie off my order

Did not get the way I wanted. Bread wasn’t toasted and food was very cold. Not happy salad wasn’t fresh.

waited half an hour for a footlong and got a 6"

My sandwich was not correct, missing the eggs cheese and ketchuponly hash browns on bread meaning it was cold. will not be ordering again

I ordered couple of times always come wrong order

Always missing items or replacing ordered items with completely different stuff. Hot orders turn up cold. Not ordering from here again.

Seems to have improved since last time I ordered, everything was correct and the subs were well prepared and the order arrived quickly. After previous experiences I was hesitant but I'd reorder again if this standard remains.

order never arrived , it's been over 2 hours!!!!! and I've had two delivered notifications that are differant and ahead of the current time .

This subway can never get an order right. They don’t know how to make their sandwiches. Surely they have a guide in front of them if they aren’t sure. Over a tenner for a sandwich and it isn’t even made right. It’s not the first time they’ve messed my order up either. Will not be ordering again.

Consistently the most disappointing Subway location. Rarely get anything approaching a satisfying experience. Horrible food and horrible customer service. The fact that there has been no change shows franchisees are not serious about improvement

Received the wrong cookies, I had asked for double chocolate chip and received the regular chocolate chip, also forgot my crisp’s and drink for my meal as well as giving me the wrong cheese bites as they were spicy when I asked for the garlic n herb cheese bites!

There was no plant patty and there were same items were missing , also it want’s toasted as Odered

Food was freezing by the time it arrived

Awful, my food hasn’t arrived they have sent me a bag of crisp!!!!!!

had left items out of my order

Quick delivery by a pleasantly friendly courier. Regular updates on progress of delivery. Food tasty and still warm. Very pleased!

Would be nice if Subway would put the something on the box to identify the sandwich. We have 4 different sandwiches and not a clue which one is which.

Just been into this branch with my autistic partner. After we ordered our sandwiches and to have them cheese and toasted they were both put in oven when came out my partner asked about the cheese as looked different she was spoken to in a rather harsh snotty tone and told it was exactly the same and they didn’t have the American cheese that they usually have and was given no other choice or anything and just asked what salad she wanted. The lady that served us is the manager of the branch and quite honestly how she got the job is beyond me as for a public service role she always seems to have an issue with general public. Once out of the shop my partner took one bite of her sandwich and couldn’t eat it as was nothing like American cheese and the different cheese used made her sandwich taste completely different and for her inedible and had to be binned. The manager should have warned before placing a different cheese onto the sandwich and then giving her no choice. Just as a point I had a different cheese which was not swapped without my knowledge

None of the 3 sandwiches order had been toasted ? Doesn’t even give an option to pressed toasted or not ! Who has a cold non toast subway ?

Usually it’s great! But this time it wasn’t toasted :/

The delivery driver took ages I saw him on the map going in circles and stopping somewhere. Also my last review wasn’t posted, don’t think I didn’t notice. Do better for the subway business..need some more education around business and how to manage it, get some more training

Ordered toasted sandwich - it wasant. Ordered 'No ham' but instruction ignored. Ordered sauce however no sauce was added. Ordered hash browns but whatever was delivered was so over cooked (And cold) that there was no adentifiable potato remaining.

Horrible Staff… A Lady Served Me It Was Just A Simple Sub I Ordered.. Ask For Salsa An She Mumbled Sayin I Couldve Charged You More For Salsa.. I Said Pardon Me An She Didnt Say Anythin… Wasnt Polite At All.. Didnt Even Warm My Sub Properly… She Just Hated Working 😡

they put 3 meatballs instead of 4 and just went overboard on peppers, and there wasn’t much pepperoni either

didn't add cheese or toast sandwiches as requested missing item and wrong items delivered to what was ordered

Rubbish over toasted bread at the top but the bottom wasnt heated at all. Hardly any tuna mayo

every time I order the order is completely wrong or half is missing its not rocket science 😒

Great service from staff with friendly attitude

Rachel really shone through, I'm glad proper management of the store has improved things for us. Such an improvement. Nice to see the problem staff arent there anymore. Well done subway.

the food was good but my chocolate cookie was missing and i wasnt very happy about that.

Just visited this store and the young lady serving me had AirPods in so could hardly hear me and it showed because not once was I listened to, I asked for a six inch Italian with ham and cheese and then she proceeded to put turkey on, after I told her that I didn’t ask for it she took it off and carelessly chucked it back. Not one bit of customer service was given she was quite rude and she just walked away after I tapped my card, I didn’t feel welcome at all she just sighed whilst taking my payment and then walked off.

Only got half my sandwich when i ordered a foot long got a 6 inch instead but other than that everythig else is good

Subway Meal Deal was missing all extras, no drink, no cheesy bites, no cookies and the subs were not toasted. It's just completely incorrect. Delivery was fine.

Order would have been missing items if i hadnt checked before leaving the store. Staff had to get reciept from the bin to doubke check what i asked for

Food was cold, one item missing and delivered late. Not good for a business meeting for our client impressions!

Worst subway in the world, management is very poor, service is extremely slow, surprised it’s still open.

No drinks delivered or sides. Only sandwiches

No drink received !! It was two items!!

The order was wrong the ticket was mine but the items were different when speaking to the subway they kept trying to say the Delivery driver was at fault when they made the order and put my order ticket on the wrong order.

Customer service is none existent in this place what a joke

Wrong sandwich delivered - correct receipt but wrong sandwich when opened

The services at this subway location were truly terrible. I fell ill after consuming food from there, and I strongly believe that they must have served me old or spoiled food. It's really disappointing and I think they should consider closing until they can ensure the quality and freshness of their products.

Food came cold and wrong sides came