KFC in Preston

5 Stars - Great Experience at KFC Preston Fishergate! Visited KFC Preston Fishergate on 20 October 2024, and I must say, Libby made the experience exceptional! She was incredibly friendly, especially with my 8-year-old child, answering all their questions with patience and a smile. Her welcoming attitude truly made our day. It's rare to find such great customer service, and Libby really stood out. Thanks for the excellent service – we'll definitely be back!

it's OK asking for delivery code suddenly, when a driver drops off my food reason because I complained of missing items of a previous order. The guy tonight dropped off my order and asked for a code. i had to then say to him where is my drink? The point in all this is don't presume your customers are ripping you off. look at your drivers! And I am still waiting for being refunded from missing items 2 weeks ago

pop corn chicken missing. not happy

There were 9 pieces of chicken not 10 as advertised in the bargain bucket.

order not delivered to me / please refund asap

the food was dry and some parts inedible. like it was sat for hours

this order was not celivered to my addres / please refund me

Drove off without giving me food.

Didn’t turn up, phoned kfc who were useless

The delivery location set by JustEat, even though it had my exact postcode and house number, set the location 2 miles away, so my food could not be delivered to my address, once I had spoken to the driver, I stood in the rain for 35 minutes before he gave me my food, and it took several hours before I could even appeal, by which time I had fallen asleep, after work the next day when I went to appeal, I was told it was too late, for a meal that was dripping wet through, and completely cold.

Food was good and tasty, order was accurate and the delivery driver was friendly.

Popped in to Drive Thru at 4:30, got two box meals and food as well as service was THE BEST!! Lovely staff, especially gentleman at the window. Great experience!! Polite lovely staff!

Didn’t get no order would have done minus star

Food was perfect as always the team is great!

park road is very difficult to find first time there are 4 roads beginning with park in the residential park

Came with the bag open and a price missing the driver 100% ate one disgusting

nothing been deliverd i nonje above want refund

Chicken dry and tasteless, fries were inedible, seemed to be covered in pepper. Very very poor

So i ordered food whats pretty much expensive. Hot wings are old , meat is brown. Also burger meat wasnt first fresh. Only good ones was potatos. Before never had problem with food here but seems like hard no to me anymore.

The delivery driver was so patient and courteous. I struggle with memory problems and could not give him my 4 digit code for my order. Can't fault the driver. 10/10 for service.

Couldn't eat the chips they were covered in pepper

Anytime it’s 6 pcs or 10 wings it’s nice but when it’s a bucket it has a bad taste and smell.Chicken was bad

best branch in preston allways hot and fresh . thanks guys

Fast delivery, very much appreciated

my order has not been delivered

food arrived as promised and was piping hot

courier refused to bring to flat and was rude please don't send him again. food was cold

Overpriced and Probably the worst KFC in England, poor customer service, dirty restaurant, and the food is terrible, it might be the first KFC but literally it is the worst KFC. I try to avoid eating or ordering here however my daughter loves KFC and she insists to have KFC while we are in the city centre, and every time my experience at this branch is very bad !

This restaurant is KFC's first shop in the UK. They hanged a story to the effect on a wall. Shameful how shaby, scanty, colorless, and lonesome such a historic monument is kept. A blot on the KFC brand & UK history.

Good guy nice and respectful person

NEVER RECEIVED MY ORDER AGAIN AND DIDNT FOLLOW THE INSTRUCTIONS

The fries were missing from the order and the chicken was tough.

as always, drinks missing. I honestly give up! lovely driver though.

Nice and hot. Best I've had in a long time

It was cold chicken looked like it had been left out missing spicy wing terrible

Disappointed with the chicken sandwich, the meat was pink in places which was very off putting. The chicken in the bucket for one was dry and tough. KFC is going downhill in the quality of its products.

food freezing, delivery driver went to some place and stayed there and then came to drop food off which is why it was cold

no gravy in order and food cold never again

Kept moving the delivery time, food was cold when arrived and bread for burger stale

Food was cold. it arrived on time as per the estimate in the app. the problem being the delivery time changed 4 or 5 times from 18.00 to 18.15 to 18.20 to 18.24 then 18.25 then 18.23 then actually turned up at 18.24. there was no tracking up to delivery it said food was being prepared so how long was it in the car for? for all I know the original estimate of 18.00 was right and the food was in the car since 17.50 ish

Not been delivered went wrong side of street

I didnt recieve my 14 chicken pieces, everything else is good and here however why is my Chicken missing?

Kentucky Fried Chicken?… This place should be called Karen Fried Chicken! I visited this restaurant with my friend and his heavily pregnant girlfriend, she was in desperate need of using the restroom and the women behind the counter was obnoxious, well obnoxious is an understatement. She stated that the restrooms were for customers only, we obliged and offered to purchase some food… She then said that we would have to wait in the biblically sized queue until she could use the toilet because she didn’t trust us to buy something. This is completely unacceptable in my opinion!, an utter lack of compassion and customer service.

wrong order received and took too long to get a response from Just Eat

Only 3 minutes early. Piping hot and fresh and tasty. 10/10 🤩👌

Food was left by the door on the ground.

on time however an order placed before was cancelled after an hour's wait

If you like paying for stuff that doesn’t arrive, order from here. Delivery time is good for part of what you ordered. The other part of what you’ve ordered is elsewhere.

missing items as usually really not good enough for the extortionate prices your charging online

The food was about as cold as the drink was. Also why did they send 5 drumsticks out for an order for 6 pieces? Won’t order from this restaurant again…

the food was awful, it all tasted burnt apart from the fries in all honesty the fries were the best bit which is really sad, I didn't get my large beans and two small ain't the same size as large, I just gutted I can't get a refund cus I want to send this right back

I ordered full package colonels meal but didn’t get a drink with it

Very nice kfc the staff are so friendly when I'm eating here or picking food up for customer's as soon as to walk in when I'm delivering food it's on the counter waiting for me keep it up guys o and the chicken is also very nice to

This outlet, was apparently, the very first ever Kentucky Fried Chicken set up in Britain, in the 60's. It is remarkably tiny, and you would think with that unique heritage, they would have some pride and high standard. But No, very surly, lazy staff, all falling iver each other, yet there is continual and consistent neglect in keeping the tiny seating area, tidy, clean, with cleared tables. Not vert impressive!

order was incorrect on initial delivery,courier went back to restraunt to see if wrong order was picked up. Been waiting 30 mins since initial delivery and still nothing. Order was marked as delivered when it blatantly wasnt

such a cute little place! definitely not hidden due to the bright red sign outside and the illumination of the light inside!! ordering was easy and quick seeing as we came at 10:30pm, staff are very nice and friendly. there is also a seating area inside and cute wall decorations dotted about.

26 quid for 6 farty little pieces of chicken 👎

Hot food delivered in a timely manner! Nice one 👍

cold and stale food not very good chips were soggy and some hard

Great option to get food! Can’t really go wrong with KFC! Good staff and atmosphere, plenty of seats to eat in as well.

My order was wrong, 2 gravy’s and no chicken!!

Usually always good from this store but burger was more lettuce than anything else. Meant to be a zinger burger but got that’s wrong. Didn’t send the popcorn chicken out. Really disappointed

It was a lovely place with friendly staff... Just had a quick meal there

i seem to have paid for this order twice-once with paypal once with card = can you heck this please

still waiting on my delivery which was due at 1740pm, still no sign of it at 1900pm

My food hasn’t been delivered ?

chicken was dry hardly any meat on the chicken pieces no hot wings which was part of the meal paid alot of money for it when I could of found a cheaper option but went for quality but was let down in every way will not recommend it

food cold so chips cold soggy burger cold driver should have heated foil bag for food brought to door in a row bag

The driver went too far down , driver arrogant

Missing food, tasteless food and overcharged

I don't often order KFC but I have noticed the decline in the quality and the presentation and the taste of the food also the missing of items in the order which have been paid for. KFC need to up their game now there are better local competitors with better ingredients with quality products.

Hot food no grease top notch food

he start speak ballsheet because he not wait 1 minute to come from up to down many time knock on the door i was very ungry not good delivery

Missing a large popcorn chicken, fries and a fruit shoot

The popcorn chicken was missing from the order.

Not great, waited around an hour plus when arrived there was no gravy after ordering two large portions.

Missing drink item, food was as order and hot

My food has not been delivered!!!

Missing items from one meal and the chicken was barely warm.

Absolutely put off KFC as both myself and my friend ended up ridiculously poorly after a boneless meal! Delivery was quick - just a shame the food wasn’t as expected. Wouldn’t even put 1 star if I could leave a review without

Missing two items and half an hour late (I ordered at 4pm, booked delivery for 6pm so very bad planning in think, to arrive half an hour late)

The drivers consistently cannot get the right house, they almost always ring to say they’re lost or outside the wrong address. Not sure if this is an issue with maps, but almost all the deliveries I receive are cold because of this issue.

Chicken not as good as usual, rather dry.

Everything cooked perfectly, driver on time, arrived piping hot

Was not value for money I know there are a lot of cut backs but the chicken pieces were so small and the coleslaw was small only got a tablespoon full each from it between 3.

Thank you. The meals was warm, nice packed. All the products are in and mayonnaise that I write in message. Have a nice weekend guys!

Its KFC. From the outside it looks like an absolute dump. Nice and clean inside, however the food leaves a lot to be desired. This KFC isn't alone on the quality of food, too much left being kept warm and doesn't taste freshly cooked. Chicken at lunch time is fairly dry, too long in the hot cupboard things before being served.

3 time time change arrived to late food was totally cold very disappointed

2 meals was ordered for delivery for 2 disabled people who can not get to the premises. Only 1 meal came. On speaking to the vendors was told its not a problem there are 3 options just come to the premises and we will give you the item or we can give you a credit note or tell just eat who will refund your money in a voucher probably take a few days to do it though

Food was excellent. Even though the docks kfc is closer we always go for friargate kfc

My food has not been delivered

Please make sure that you are employing competent driver as i pay for delivery ,im not saying i should get the food at my door how should be normal....ur driver sat in the car other side of the road not bothered and i had to walk in rain !!!Disgrace

Great service, driver phoned, correct order!

This was a great outlet for lunch, with real time orders shown at the counter and staff making sure to let me know when ready! I like it being the first UK KFC, phrases on the wall echo this and it could do with another kiosk though. BBQ Fillet Tower Burger meal was delicious, seating is comfortable as well as clean and service was a bit slow unfortunately.

food was good and hot many thanks

Absoloutly vile chicken skin was crunchy instead of the usual chicken waste of money

Didn’t receive what I should have gotten gave me didn’t items and the food quality was shucking

Chicken was slimey and arrived cold

I didn't get my food. I was no one even called me.

The burger was the wrong thing, it was a basic zinger burger