Shay Wake in Oldham

We visited the pub last night after going to Manchester. The pub was very busy however it was filthy dirty, glasses and empty plates everywhere on tables on the bar. The ladies toilets were disgusting, very dirty I wouldn’t use them. Staff were very miserable and some doing more than others. One male member of staff kept going into the kitchen and coming out eating pizza and other things, standing at the end of the bar. Very unprofessional. Litter on the floor, tables not cleaned, empty glasses all over. Very unpleasant visit and I will not be going again. Let’s JD Wetherspoon’s down.

Lets cut to the chase this is a Wetherspoons so we didn't expect anything more than what we got. Food OK Service OK Atmosphere Claustrophobic just like all other Weatherspoon Joints. It is difficult to write a review on the Shay Wake as its "same old same old" Basically if you want to eat in a "sit down" and your not that fussy then this is as good as anywhere. Prices are cheap which has to be appreciated these days.

I came with my niece for breakfast and we had to wait over half a hour for our food to arrive while people who ordered after me got there food before we did and when it came the bacon was over cook and it wasn’t very hot yes it was busy but so is upsteps in Oldham and when we have gone there we haven’t had to wait too long and it is always hot so that is where we are going to go next time

A group of us enjoyed our meals and drinks staff are especially nice always smiling and bringing us good service great value for food and drinks

The food is absolutely terrible. Cheap and microwaved. If you have 0 tastebuds then you’ll be happy. The drinks are ok, plenty of choice. Neil is a treasure and makes the place!

What is usually a tastey burger at this place arrived within 5mins of ordering obviously it had been warmed up the chips were just warm.never again

Excellent place to go much nicer staff than upsteps will definitely be back here on a daily basis .The staff and food much better they can’t do enough for you here . Highly recommended

After a 200mile round trip to a rather damp Whitby & being stuck in slow traffic on the way back,i decided on a Shay Wake pit stop. We arrived just after 5pm,the place was busy(Wednesday afternoon) we managed to get a table for 5 of us,a quick look at the menu,but after being in a few Weatherspoons we knew what we were going to have. Drinks ordered,food was 2 fish and chips,a pasta,kids sausage & chicken nuggets.. After a long day driving this was needed,clean plates all round. This was my first visit here,sure i'll be back again soon.

Staff was really rude and my friend accidentally ordered 2 meals which was going to go to waste and we asked the staff if we could get our money back and she was very disrespectful and rude about the situation and said no you should have told us before you got the meal and stopped off.

We go here often with family and friends the food is very good and always hot anything wrong they will change it .One of the best in this pub chain in our opinion.It's nice and clean and staff are very nice .

My wife and I visited the shay wake for the first time to have breakfast. We both have mobility issues .On arriving one of the cleaners who was sweeping outside couldn't have been more helpful . I believe his name was Chris and he made sure we both got in without any struggle. The bar staff were great and my wife and I enjoyed a fantastic breakfast at a very reasonably price. The pub was extremely clean warm and cosy with a very friendly atmosphere. I would highly recommend a visit to this great pub. Well done to all the staff at the shay wake. Thankyou.

Visited on a Sunday night the place was really quiet. I had ordered online but you can’t order tap water online so I visited the bar to find a small queue of three people before me, so I waited my turn only to be totally ignored by LUKE who served someone who had just walked up to the bar. That wasn’t the real problem it was the way LUKE when I informed that he had ignored me he just shrugged his shoulders and smirked and when I asked for his name he replied LUKE and then then laughed. It’s a great team in Shaw but it is definitely being brought down by this bad apple.

I made a complaint about a drink. (By this time I had only had 1 drink) I asked why the drink wasn’t filled up to the top (it was less than half full), and I was met with two rude staff members one called Kelly and the other a male. They said because you didn’t get ice, I asked why that would make a difference as I have paid for a whole drink so I expect my drink to be full, Kelly said “well maybe next time you should get ice shouldn’t you if you want your drink to be full”. I asked if I could pay for more to be put in my drink and they said no. They showed me that they are only allowed to put a certain amount in (I think it was 120ml) to which I said that is pathetic and asked if they would by a drink that was this “full” they didn’t reply. When I got back to the table they had taken our table off the menu so we couldn’t order. 2 of my friends went up to order from the bar and asked why the table wasn’t there, Kelly said “someone off your table has made a complaint” - I didn’t know it was a crime to complain about the quality off something I had bought. My friends were told they could order but I couldn’t because I had complained. We moved onto a different table and I ordered the same drink again but with ice seen as I had been told that we would get it full. It wasn’t. I decided to take a picture of this drink compared to my friends drink with ice (which was full), and took it over to my boyfriend at the bar, and I said to my boyfriend ”I got told if I got ice I’d have it filled up look at this” Then I got approached by an angry manager called Mike and he told me that I have been rude, I asked if it was rude to complain about something, he told me I had to leave because of they way I had acted (even though all I did was make a query about why my drink wasn’t full and complained) he got very angry with me and I asked him to not shout at me and lower his voice as I don’t appreciate being spoken to like that when I have done nothing wrong, he continued to slur me and my friends and told us to finish our drinks and go, for the next half an hour we had Mike and Kelly walking past giving us dirty looks and making us feel uncomfortable. I am so unhappy with this experience as we go in every week for a group catch up and food and we have never been treated like this before. We love going to the Shaw spoons but this has ruined it for us. Mike and Kelly were very unpleasant and angry people. All of this because I made a complaint. The picture below shows the second drink with ice that I ordered. The first drink I complained about was half of that.

Really helpful hardworking staff especially Neil and Dan.Helped me with menu choice as I’m coeliac.Fast service ,excellent prices,can’t complain

Called in on the way home and ended up staying for a few , was served by Dan who was very friendly and chatty, he was very enthusiastic and seemed to really enjoy his job , weatherspoond are lucky to have him .

Top service and friendly staff all round, in particular, Dan. He is an uplifting member of staff and a great asset to your team. He made our visit really pleasant. Food was quick and fresh

Regular at the Shay . It can be very busy and tables still have empty glasses but the staff never stop and work very hard just be patient they will get cleared . Seems a few out of towners use it now on way into Manchester it’s a very popular pub. Food very hot and miss not really a fan but drink prices very good

We have been going into the Shay for years, for a quick bite to eat and a drink, but this afternoon we walked in and the place was a mess, at least 6/7 of the tables had not been cleared, i asked a member of staff, if we could please have a table cleared? to which i got " we have been busy " and not said in a friendly way, and if looks could kill, I think this member of staff needs some customer service skills, it took at least 20 mins for the table to be cleared, and during that time people were walking in, looking around and walking back out,

Our table took 20 minutes to clean from the last customers who had eaton having to ask staff twice to kindly do this after this was done they was no problem the service was fast food good

Called in for a quick drink, on the way to a party. Lovely barmaid, always takes the time to speak, even when busy. Great cider as usual and interesting German bottled beer.

Barmaid needs some customer service skills . Mishears/understood order and than argues about it - poor

The ginger kid that seemed hungover and hasn't washed his hair for about 6 weeks needs to sort his attitude out and take a course on customer service! If he doesn't want to be there, he should leave!!!

I visited the Shay wake and had lemon and herb chicken (trying to copy Nandos?) , however there's a long way to go before you can do this. My chicken arrived and it was tepid, which made me quite concerned. My chips were disgusting, the...

Been in many times with friends, food cold AGAIN! Kitchen needs rehiring, place is getting worse! Rude staff. Never again.

Called in the Shay wake at the weekend for a drink . I was very impressed with the organisation and how all the staff integrated with each other to offer very good customer service

We have been tonight for a meal although a lot of food unavailable we still had a lovely meal. The staff are brilliant cant do enough for you even in these troublesome times. They are coping extremely well under bad circumstances well done sheywake xx

What a fantastic socially distanced night thanks to the manager if all pubs were managed as good, life would be a lot easier thankyou so much for a great birthday and your team are amazing ❤️

I came in this afternoon with my brother and little boy it was a very last minute thing as we had been shopping for my sons uniform an was very stressed! From walking in to ordering food and drinks was amazing never had a issue...

I was greeted by a really friendly male member of staff, who said I can find a seat anywhere and he'll be around to clean it if it's dirty (it was a bit busy but not overly at all). I found a seat in one...

Tried a breakfast first and last time! Poor quality sausages cold food served with black toast. Appears they're not fussed in the kitchen.

went to have breakfast ,we have been here plenty of times and always enjoyed it. Today however was different we ordered via the App a traditional,breakfast with extra mushroom and black pudding. It arrived hot and at 1st no issues until I noticed no bacon.I...

Popped in tonight for a bite to eat with my wife and son. Food was lovely. It more than made up for the less than satisfactory experience at the Velvet Coaster in Blackpool.

After a stressful day submitting academic assignments and despite government strictures to stay home we decided on a quick meal at the Shay Wake - I gave this place a bad review two years ago! If anything it has got worse! And as for the...

The staff at this place are very rude there was at least 10 people waiting to be served and the lady on the bar was just walking about on her phone when asked was she serving her very rude reply was does it look like it poor customer service

Visited here a few times whilst visiting family. Environment always pleasant , can never go wrong with food or waiting times .

Ordered 2 pizzas, they were nice, but what was so impressive was the service that we received from beginning to the end of our visit. Thank you Cloe and the dark haired lady with glasses for your excellent and pleasant service. You both made it a very enjoyable experience.

As a frequent purveyor of my local wetherspoons in The Prior John (what can only be described as heroic) I can truly say the attitude of the staff towards a game of fingers was socking to say the least. After finally making my way through the labyrinth of tables I manged to order a hockey puck of a burger. The server who I believe to be called Jamie looked like a disheveled and confused individual. However the saving grace of my visit was the £4 I found in the toilet amenities machine. 4/10. Will return.

A good atmosphere in here when I popped in a a crisp Friday evening towards the end of Autumn. Nice Christmas decorations with a tree (a bit early, but Wetherspoons began the Christmas food promotion during mid November). Clean throughout with no cluttered tables that you often see in the busier pub/ restaurants.I had a 0.5% ale by Adnams. Slightly hoppy and great value at £1.99.Would go back

Ordered 4 meals, of which 3 were just hot enough. We sent back my wife’s meal. The steak was cool and the jacket potato stone cold. I asked the manger to change the full meal, not just the jacket. His response was “there’s no need for that attitude.” He then returned to the noisiest table in the pub where he joined in with them. The meal came back and half the steak was gristle and inedible. When pointed out to the waitress, she just shrugged as if to any there’s nothing she could do. So we won’t be eating there again. I also noted new menus with the prices up about 10% since the start of the year.

Usually, come here for a breakfast or evening meal once or twice a month, so today I thought I would take my daughter out to lunch and sample the Festive Dinner, I have to say what a disappointment this turned out to be, you advertise it as " Making a welcome return is our stuffed turkey breast and winter vegetable meal, with two slices of turkey breast filled with sage & onion stuffing, served with roasted Chantenay carrots and parsnips, Maris Piper mash, two pigs-in-blankets, peas, cranberry sauce, and gravy." this is not what I got,! for a start there was no Cranberry sauce, ok maybe you had run out shouldn't happen with a festive menu but I was willing to do without, then when my dinner arrived I noticed I had no parsnips on it, when I questioned this to a member of your staff, she went into the kitchen and came back with the explanation that she was really sorry, but the meals are pre-packed and yours just happens to be one that has no parsnips in it, so basically tough luck, what kind of deplorable customer service approach is that ?, needless to say at £9.95 a head I wouldn't class it as good value for money !

Visited with my husband and daughter on the 13th November. We all ordered pizza' and all enjoyed them, but my ham and mushroom pizza was as good as any I have had at various italian restaurants. I was really suprised at the authenticity and quality of it. Delicious!The guys who took the order and served us drinks, were really helpful and pleasant.Could'nt fault it. All in all a lovely meal. We shall be back.

Meet up with friends cheap food and drinks but still delicious the pub was clean atmosphere good service good would definitely return

Met up with friends from Devon, had a fab afternoon/evening. Food was good, drinks were cheap and plenty, good company free

Nice Spoons this. New(ish), clean, always busy, Good ales. Good food. Waaaaaay better than Rochdale, which is pretty naf.

Lovely place staff friendly cheap pints and nice food. Would go again if in the area as was nice decor also

I visit here on a regular basis with my friend for a catch up over lunch & can honestly say we have never been dissapointed.

The Shay Wake is a Wetherspoons the food is good,the price is good that's why they are always busy.They have offers for steak meals on Tuesdays and fish on Fridays with a drink.

Typical Weatherspoons with a wide range of craft ales and average pub grub. Not a bad breakfast but off putting to see guys swigging pints at that time of the morning.

I visit England as often as I can being a Brit living abroad. I am from shaw and the shay wake is my second home! Great food at cheap prices! Love the combos with meal and drink. Perfect for taking family out or just for a few pints of whatever new stuff is on draft! Can’t describe how much I love this place!

I visit here regularly for breakfast. Food is always hot and tasty and the staff pleasant and efficient.

I have just had the worst meal I have ever had in a Wetherspoons even though I have frequented Wetherspoons all over the country. Described as the Ultimate Burger it wasn't .It was a cool burger with cold maple cure bacon a slice of cold cheese with cold salad +cold gherkin. When I complained I was told Maple cured bacon was always served cold ------- I beg to differ. I can understand the salad being cold and the gherkin being cold but if the cheese was placed on a hot burger it would have melted. When I complained I was told when I ordered I could have asked for the bacon and cheese to be warmed nowhere on the menu does it say it is served cold.I do not know what has happened to the Shay Wake it used to be such a friendly pub with good food and good service.

Nice seating area but after ordering even the staff serving the meals where confused with the seating numbers there are dupicate numbers either side of the booths we had 3 sets of meals that came to us good select of beers food was a bit cold on arrival

A group of 8 friends and I entered the establishment at approximately 12.45 on Wednesday 15th May after contacting prior to turning up if this would be suitable. We were greeted by a waitress who informed 9, 18 year olds all holding valid identification in the form of both driving liscences and provisional driving liscenses, that we would only be served if we ordered food and we would be restricted to two drinks per person. We felt extremely undermined and discriminated against due to our age. We came into the establishment fully sober and being respectful to other customers- with only 7/9 wishing to consume alcohol in the establishment. Therefore we felt this decision was completely uncalled for and due to this, the shoddy service and waiting 45 minutes+ for food we will not be returning or recommending the establishment. We are both disgusted and appalled by this and if I could rate this lower I would.

One of the worst lying bouncers ever! always backed up by another awful bouncer 'Roger' from the coach and horses! A lying manager that backs up the lying bouncer and the worst pub food ever too! your choice!

We're in town for the footie and have chosen the Shay because one, its not too far from the ground, two its far enough not to be crowded out with other footie aficionados' and three, its another Spoons to tick off the list.

Nice Wetherspoon pub. Everything is how you would expect. Nicely located near tram stop. Would recommend if your in the area.

We decided to give Shay Wake a try as a friend had recommended 'fish Friday'.The pub was quite busy and very noisy but we persevered and ordered the fish chips and mushy peas with a drink . It arrived fairly quickly and looked quite appetising but turned out to be quite tasteless and very greasy. We couldn't finish the meal. Not recommended I'm afraid.

Great cider range - Gwynt y Ddraig, Thistly Cross, Old Rosie and several more. Good real ale selection and cheap decent food too. Not enough staff - typical of 'Spoons pubs, so have to wait ages to be served. Not much atmosphere, always screaming kids there. Friendly staff, just not enough of them!

Nice food friendly atmosphere good value for money Clean comfortable and friendly staff. Easy to order and good price drinks.

Always pop in for a drink or a quick bite to eat . Can be really busy at week ends and through day . Toilets are clean . Staff are friendly . Cheap and cheerful.

Asked for a large glass of chardonnay to be told no white wine on tap. I would have to buy a bottle. I said I only wanted one glass, can you not open a bottle and pour me one. The bar staff said that she wasn't allowed. Ridiculous shey wake no wine on a Friday night unless you buy a bottle. Get it sorted.

Friendly staff , cheap beer , excellent food what more do you want ?

This is a nice cosy wetherspoons pub with the usual good quality well kept beers,a wellcome change from the 3 average pubs nearby

Went for the Steak Club yesterday teatime. Lights all on and from the outside appeared open, however a small on door indicated not open - nothing on website! Subsequently discovered that it was due to staff shortages, a very poor excuse for such a large concern.

Never go again told to leave before we had finish dinning said staff shortage ,if everyone who had a staff shortage closed up shop the world would come to a stand still ,the NHS carries on regardless why not a poxy pub. Disgusted they could not get people out quick enough.

No staff available so stopping service at 2pm without letting any customers know in advance. Disabled door is constantly locked so when it's busy people have to wait to use the toilet plus they have screws hanging out of the wall so if someone slips they can seriously injure themselves. Food isnt the best because i have seen multiple people complain about it being cold. The whole place is going down hill so would not recommend.

From the outside it looks good, but inside it gets very crowded and the staff are not the most attentive or noticable by their presence. On two occasions the coffee machine gave up and getting it fixed was a challenge to say the least. Finding someone to look at it was the first problem and then waiting for them to fix it was another challenge. Not one of Wetherspoon's best pubs

First off, based on past experience with Weatherspoon Pubs I usually give them a miss. On this occasion, I am glad that I didn’t and during a 3-day visit to Shaw visited the Shay Wake each day for food and drinks.

Good atmosphere always. I've had the fish n chips and the burger n chips. Decent food for the price. And any drink for an extra quid or endless coffee. All in all a decent Wetherspoons

Popped in here with my mum for my breakfast..and I wasn't disappointed..was really good value and tasted great..and it's good that you can have refills on your tea and coffee..😁

we nipped into this particular pub for what we thought would be a cheap and cheerful lunch , cheap it was edible it wasn't , the waitress asked if everything was OK , mine was just about ok , the peas were disgusting though , so we told her that my daughters chicken was in fact dry and like rubber , she offered a replacement but Danielle didn't want to wait for more inedible food so declined her offer and with that she walked off and that was the last we heard from them ... we left feeling rather deflated , we womt go back !

Very busy as always. We managed to get a table easy enough. Ordered food and drinks on the app very fast service. All staff were friendly. A bunch of very loud lads came in but the bouncers had a word and they left not long after. We ordered twice off the app no issues with food or service. A very pleasant night out.

Food was terrible and like rubber. Wouldn't feed it to a dog. Staff too busy doing nothing. Dirty tables, no glasses collected. Terrible service Management n3ed to take responsibility for poor service

Food was like rubber. Wouldn't give it to my dog! Far more better places to visit in the area that's local.

Visited this Wetherspoons on Friday last. As always it was really busy, and as usual the atmosphere really good. Struggled to find a table to start with, but eventually got a really good one in the window. We used the Wetherspoons app to make ordering food easier and were surprised you could also order drinks....what a breeze.! Food of the usual standard but good selection of beers available. We will go again.

Called in here for a few drinks with family and children..Sun was shining..Sat in the beer garden chilling out..great day

Was promised two free vouchers in March for a meal due to a bad experience we had , on a certain day , i think it was Tom the manager that contacted me . im still waiting for them ?

Me and the wife have just been the Shay Wake for brekky. I had the Carling and she had a bottle of Pinot. The crisps selection isn't v good so we shared a bag of nuts.

The attitude of the duty manager Tom was absolutely disgusting. We asked to change the mash on my sisters order to chips because it was microwaved and was told in was instant and because the menu states it she would have to pay extra. I then pointed out in the menu to him it did not say instant mash and he then got hostile with me. I’m not one to complain but all she wanted was the mash changing to chips. I have never in all my years in catering been spoke to the way he spoke to me and when I said I would contact head office he told me to Go for it. Never going back in there again

Arrived at 1:00pm on a Sunday afternoon to find the place fairly quiet but absolutely filthy. Food all over the floor and not one clean table available. Had to ask for a cloth to clean our own table! This used to be one of our favourite Wetherspoons - not any more. We won't be back

Visited this Wetherspoons for a Birthday meal with friends, right after the England win over Panama in the Soccer World Cup. So everyone was in good spirits, enjoyed a great meal which included a drink ~ soft drink/Spirit or ale. Excellent value and very enjoyable food. In a pleasant atmosphere.

Always value for money,good food with no thrills and excellent service.£18 for 2burgers and a kids meal with drinks,thank God for Witherspoons ,I'll be back.

When in for breakfast with my friend and we order the full breakfast, we was very disappointed as most of the items on the breakfast looked like they had been sat under a warming lamp for the last 3 days. The eggs where so tough you couldn’t chew them. And he had 2 large pieces of fat where the bacon should of been. He asked for more which they did bring out...eventually. The coffee is good as no one who works here touches it, it is from a machine.

We was in on a Saturday having a quick drink as a family when my dad received a bad tasting pint of carling. Usually again this is faultless. He returned the pint and was made to pay the difference in order to get a Stella instead. Granted this is a dearer beer but considering my dad knows most of the staff quite well and has been a customer for years. You would think they would have honoured it as a good will gesture. But no. A staff member with a face like thunder served my dad and made him pay the small difference. This seems a petty thing to review about but the principles are there and the customer service shown was poor. The shay wake is usually a fantastic lively place to attend for both good rates and good food and drinks.

So it’s a Wetherspoons... Much maligned but serving good food at an ok price and an good choice of beers Visited with my 11 year old and used the Wetherspoons app to order, missed his chips off the order first but this was no problem...

Joined my family for brunch and found it busy but never having been before felt very at sea staff and diners walking around everywhere and no-one to offer advice. Bit like organised chaos a posh canteen. Coffee was good, food okay!

Understaffed,so after waiting at the bar for ( only three minutes,according to their staff) not even being acknowledged by the two members of staff ( one behind the bar and one clearing tables) I made my dissatisfaction known and went to another restaurant.

Had a meeting in Shaw and stopped off here for coffee and breakfast. Avocado on bagel was nice loved the salsa on it too. Downloaded the app to see how the ordering worked pretty slick system with fast and friendly service. It’s a pub type...

Visited here the other night on the steak night , had to wait ages to get served at the bar to order food , only available table was dirty and piled up with dirty plates and glasses , i ended up having to ask them...

I have been a patron of this 'Spoons for a quite a while now. Like all of this chain it has recently had its food choice scalped and the beer selection is similarly getting a bit too predictable - Ruddles, Doom Bar, Abbott Ale, John...

I'm always popping in to my local Witherspoons and I'm rarely disappointed. I had lunch twice last week; chicken tikka wraps with a nice fresh salad. Table service is always very good and £15 with drinks for 3 is very reasonable. My only cristism is...

If you are not particular about what goes in your stomach then you'll love the food. Everything is ding and cheap, suppose after 8 pints your not bothered anyway.....!

We regularly drop in at the Regal Moon in Rochdale, an interesting revamped old cinema with the usual wetherspoons good value menu, a change from 'pub grub' and very enjoyable. Today we went to the Shay Wake instead, another local wetherspoons venue, smaller and much less interesting than the Regal Moon, but offering the same menu. Unable to choose steak or gammon because of the recent meat supply issues, I asked for grilled chicken breast; when it arrived, however, it was so dry and hard I couldn't cut into it. The very obliging waiter exchanged it for another but that was the same and so he offered to change it for another meal entirely, which I agreed to. However, he soon returned to say that the manager had refused to give me 'another free meal' (I had of course paid for the original order) and instead would only offer a refund of the price of the grilled chicken. By this time my wife had finished her meal, and I was still hungry! The waiter was apologetic, but I felt very disappointed that this was the only way the manager could deal with a dissatisfied customer - that is, by leaving the waiter to it, and by making me feel that I was in the wrong for not wanting an sub-standard meal.

always had good service and never had a bad meal there.

The food was not cooked to standard but you get what you pay for I guess.i had the gammon and egg chips.

Very good food once again good staff good prices for food and drinks will be coming back lovely place to relax aswell

Been to Manchester , got of the team and this was this first place we thought of to eat. Monday night, it was quiet, staff were polite, tables were clean and the food was nice and tasty at reasonable prices. Xmas decoration all up and it was a good end to great day. I will call again but not when it is too busy as I think it loses it character and quality when heaving with customers.

You get a nice pint here but usually have to wait for service, a busy Friday afternoon and there was only one person behind the bar.... Food not good, Ordered Burger although it was done in a very quick time, it came burnt and when I say burnt I mean burnt black with a thick black rim. I pointed this out to the server he said that's how we cook them, which I knew from past experience was rubbish, anyway he did change it, he took plate away, when a fresh burger was brought back could clearly see it was the same chips on the plate which to be honest the full meal should have been replaced. Used to use regularly but think will avoid in future

if you enjoy food and drink look no further than shaywakes in shaw. Great food, cheap prices, always busy, what...

Normally we have a good meal and nice time. This time 1 member of staff should not have been working. He got my food order wrong and the panini we ordered was very dry. We were left at the bar whilst others that came in after us were being served 1st. Not normally one to complain about this place but this experience was not good.