The best restaurants serving American food in East of England

Driver was late and extremely rude blaming me for him not turning up at right destination and food was stone cold by the time I received

Food had a hair in, no one in there, bad service

i come here with my family often and our lovely waitress Priya recommend the bottomless sesame option to me and just wow! would absolutely come here again for it. service was incredible and fast. 10/10 experience thank you tgi!

We have had some nice meals here over the years, but now as there are rumours of closure, some employees have lost interest or have left.

Have been to TGI’s many times in the past but not for a number of years. Was shocked when I saw the price of the dishes on the menu, very expensive compared to other restaurants. Was even more shocked when the dishes arrived & saw the portion sizes. They certainly do not justify the prices! Service - apart from being shown to our seat & delivered food, there wasn’t any. Food - was in all honesty terrible. Luke warm & lacked any real flavour. To top it all off my son was sick later that evening so I now question if his chicken was actually cooked!! Perhaps someone from TGI’s should take a moment to read the reviews as they are not good. I will never be returning.

This place is such a lovely place to eat. the food is fantastic and the staff are brilliant.they make you most welcome and they work very hard. it is such a shame you are closing your doors for good you will be very missed. Irene and Jack Whittle.

We always take advantage of the 50% discount on main meals. It was a busy Friday night. We were greeted by Tasmin, who showed us to our table. The salad bar was fresh. Our mains were cooked well and were tasty. Tasmin was very welcoming and chatty. My only niggle was it was cold in the area we sat in despite the radiator being on. Some guests sat with their coats on while eating. Other than that, it was a pleasant evening.

Went to Grand Central for lunch today. I ordered cheese and chive potato skins as I'm vegetarian. They served me cheese and ham potato skins. When I queried it they went to remake it. It came out very quickly, this time with cheese and spring onion on, not chives. The potatoes were still hard in the middle and I couldn't eat it all. For £5.95 it was a tiny portion too. When we told the waiter he took 59p off and said that's all he was allowed to do. When I said I didn't feel that was enough he then said he could take 25% off. Considering nearly half of the food was too undercooked to eat, I was not happy. Will not be returning.

Great dinner out for Mother’s Day! We ordered full rack of ribs (really yummy), Margherita pizza - cooked to perfection and I had beef lasagne with a side salad and fries. The beef lasagna was amazing and a really big portion! Really good desserts too - a cheesecake, the chocolate fudge brownies and I had my favourite apple crumble and custard. We were stuffed! This Frankie & Benny’s is always great, has very attentive staff who want you to have great service and really yummy food! We do think we preferred the large menu choices before ' known but understand why the menus have been reduced. Prices have gone up too but no different to everywhere I guess. Compared to Wildwood, where we went tonight, F&B’s is 100% way nicer! Really good vegan menu too!

Went here in 20203. Food wasn't great and the place was dirty! Went to Hensby in 2024 and it's completely close. It's the summer holidays so I'm not sure if sure its going to re-open??

My partner and I ordered a meal yesterday evening through uber eats around 8pm. Our food was delivered about 9:10pm and we opened our food to see our order was not only wrong! Plus the fries we ordered were pale, hard and very undercooked! The cheese burger was meant to be plain and it comes covered in mayo sauce I'm allergic too! The meal was inedible... The restaurant closed at 9pm but my partner called them the second we saw our meal wasn't correct, they answered the phone and we explained what happened then they hung up!! I called them back instantly and they never answered. I called over 10 times and they still didn't answer. So my partner drove to the restaurant and the staff members were still inside but locked the doors, he knocked on the door and told them what happened. They said there's nothing they can do!!Absolutely appalling!!

The staff were very friendly. Unfortunately the burger was really greasy and tasteless. The fries were average. The meal also had an awful smell that lingered on my clothes. Considering the price, this is possibly the worst meal I've ever had without getting ill.

Eww, waitress couldn’t even be bothered to wipe the table. Ordered a “American burger” came with 15 chips! & I’m not joking, the burger was nothing special either, no coleslaw or salad to accompany it. You get more at McDonald’s which is right next door!!

The waiter was very nice I have no complaints about the service how ever the food was so poor I had to wright a review.basic flavourless tough chewy steak,soggy floppy apple pie my son enjoyed his overpriced bacon burger but the missus hated her entire meal will not ever return..

Beast of a place. Ask for Cory. He knows his stuff. He helped me with food and drinks. And really made my time the best. A good vibe and. A place to visit certainly in. Colchester.