The best restaurants serving American food in East of England

ordered tuna footlong with salad including red onions and caesar dressing. no dressing which made it very dry, and smothered in fried crispy onions which were impossible to remove. whole baguette was ruined!!! an expensive thing to get wrong and end up in the bin!!! staff need to pay attention and get it right and not just bung in what they think! really not good enough and as a regular customer deters me from ordering again ☹️

We came here for my sister's birthday and it wasn't as good as we thought it would be. There was a nice atmosphere, but the mens toilets were shut and the unisex set weren't the cleanest. We ordered about 5 o'clock and we didn't get our starters untill past 7 and the corn dogs were lovely. We didn't get our mains until roughly half past eight and we didn't even bother to waste our time buying dessert. They were short staffed and our table wasn't the cleanest, bits of the wall were falling off when you touched it.

We've just returned from what was supposed to be a nice dinner for my wife's 50th birthday, and I acknowledge they were understaffed and they explained so before we sat down, but the service we received, (or rather, didn't) was beyond terrible. We were begrudgingly given a table outside, food & drinks orders were taken within 15 minutes so pretty good start, but then enters Josh... One mistake on the drinks... One drink missed off the order... We didn't make a fuss, but simply asked if it could be rectified, but boy did Josh kick up a stink about it being the new waitresses fault and not his... Even waved the drinks ticket at me to prove it wasn't his fault. Bless him, he did eventually rectify this mistake, but it must have been really difficult for him judging by the way he huffed and slammed the drink on the table spilling half of it in the process and then went back inside and made the new waitress cry and leave so when the floor manager had to bring out our food we were begged not to order any more drinks as they're now really, really short staffed. We had all ordered bottomless soda refills, but none of us had a second glass, despite waiting 45 minutes and asking twice, although Josh had time to bring his manager out a cup of coffee, have a chat with him and comment how beautiful and pink the sky was this evening... Thanks Josh. All in all a bit of a s#*t show guys. You can make excuses, and some of them we excepted, but this used to be a nice restaurant and it isn't anymore. Whether it's lack of staff, lack of training or just lack of caring, who knows and as the paying customer it's not my problem. We booked... we didn't walk in off the street and take you by surprise so why should it be my problem your staff can't stop bickering and spoiling my meal that I'm paying you for? On our way out we noticed someone from every table was asking for either money off or free drinks to compensate the poor service or lack of correct orders so I know it wasn't just our table or because we wanted to sit outside. Not even an apology... The girl at the till looked embarrassed and deliberately didn't ask if we enjoyed our meal, so I'm guessing it's just lack of caring. I was honestly embarrassed to have taken my family here tonight. I'll leave it on a positive note, it didn't rain. Sorry guys, I'm not spending my money here ever again.

This place is such a lovely place to eat. the food is fantastic and the staff are brilliant.they make you most welcome and they work very hard. it is such a shame you are closing your doors for good you will be very missed. Irene and Jack Whittle.

Went for dinner (with no kids attached) and as usual throughly enjoyed the food x easily accessible and plenty of parking, The Talbot never fails x Met by Andrew who, right from the start was polite and attentive x meals were brought out promptly and all staff are welcoming x Lovely place x

Went to Grand Central for lunch today. I ordered cheese and chive potato skins as I'm vegetarian. They served me cheese and ham potato skins. When I queried it they went to remake it. It came out very quickly, this time with cheese and spring onion on, not chives. The potatoes were still hard in the middle and I couldn't eat it all. For £5.95 it was a tiny portion too. When we told the waiter he took 59p off and said that's all he was allowed to do. When I said I didn't feel that was enough he then said he could take 25% off. Considering nearly half of the food was too undercooked to eat, I was not happy. Will not be returning.

Great dinner out for Mother’s Day! We ordered full rack of ribs (really yummy), Margherita pizza - cooked to perfection and I had beef lasagne with a side salad and fries. The beef lasagna was amazing and a really big portion! Really good desserts too - a cheesecake, the chocolate fudge brownies and I had my favourite apple crumble and custard. We were stuffed! This Frankie & Benny’s is always great, has very attentive staff who want you to have great service and really yummy food! We do think we preferred the large menu choices before ' known but understand why the menus have been reduced. Prices have gone up too but no different to everywhere I guess. Compared to Wildwood, where we went tonight, F&B’s is 100% way nicer! Really good vegan menu too!

The uks worst restaurant food shocking staff vulnerable on low wages owners cash only tax fiddlers. Should be closed down by Hmrc avoid at all costs. Don’t risk it

My partner and I ordered a meal yesterday evening through uber eats around 8pm. Our food was delivered about 9:10pm and we opened our food to see our order was not only wrong! Plus the fries we ordered were pale, hard and very undercooked! The cheese burger was meant to be plain and it comes covered in mayo sauce I'm allergic too! The meal was inedible... The restaurant closed at 9pm but my partner called them the second we saw our meal wasn't correct, they answered the phone and we explained what happened then they hung up!! I called them back instantly and they never answered. I called over 10 times and they still didn't answer. So my partner drove to the restaurant and the staff members were still inside but locked the doors, he knocked on the door and told them what happened. They said there's nothing they can do!!Absolutely appalling!!

Hi. Dear all I need to tell you what happened today to me. With Italyan manger she is from Italy. 🇮🇹. She refused to give me food because I park my bike in front. She is not professional. And not helpful. And she didn’t respect me. At all she is racism I think I’m gonna to take legal action if she did not say sorry to me. And. I advise the big manger to fire her from the store. She is not credited to the business at all. She is mintely have problems I did record everything what happened if she did not say sorry I have to contact with. Leader So please get in touch with me. Very very very very bad manager. She is. Dam. She is sick.

Not impressed sameold.walk in all day drinkers.tables dirty.short staff.toilets mel.service at bar.grumpy.gone down hill fast

The waiter was very nice I have no complaints about the service how ever the food was so poor I had to wright a review.basic flavourless tough chewy steak,soggy floppy apple pie my son enjoyed his overpriced bacon burger but the missus hated her entire meal will not ever return..

Dave was amazing he was so kind and so caring and loving he even gave me a cuddle i love dave he was so polite and was a laugh too

Brilliant! We reserved a table (highly recommended on a Saturday night) and the staff seated us straight away, we had also pre booked prosecco which arrived instantly. The music and atmosphere is fantastic, the staff are so friendly and we had a great night, will definitely be back

Great food, efficient service, lives ganes on big screen. What more can you ask for? Pricey but it is expected in a resort