The best restaurants serving American food in East of England

i come here with my family often and our lovely waitress Priya recommend the bottomless sesame option to me and just wow! would absolutely come here again for it. service was incredible and fast. 10/10 experience thank you tgi!

LITERALLY the worst food I have ever eaten for the price. BEWARE. Garlic bread (£5.50) was a single bagel with some bland garlic butter drizzled on. Nachos (£14.50) were the cheapest driest blandest nachos paired up with cheap horrible salsa and guac. Diabolical for the price.

bad experience with then from 1 hr i called them to make order they didn’t answer my call , rubbish service never visit them

Google business listings states opens early, turned up with young family for to find the lights on but it closed. Really disappointed the google listings has not been updated.

The Delivery driver was polite and it came quick enough which was fine. But just under £27 for two dishes? It was extremely over priced for what we received. The two dishes we ordered were the hot milk chocolate cookie dough (which tasted alright, nothing special - which it should’ve been at that price) And the “smoking sizzly sizzler brownie platter” which was an utter abysmal, absolutely terrible. It was like a mashed up broken cake, and for that price I’m absolutely gutted - I feel conned! I wouldn’t recommend those dishes 😂😂

This is the best shish kebab eve and I've tried a lot in my time and the fried chicken is better than kfc not even joking these men know what they are doing I uset to be a chef I'm proper fussy about my food and I give this establishment 10/10 what's ever you order it's perfectly cooked and tastes amazing 👌🏻

Bad experience, unfortunately, as I normally like to support a local business. Despite your own reminders sent 3 times by text, there was no table booked on your system at the restaurant. No apology for that. The table given was near an open door, so a chilly start. Table itself a little grubby and 'sticky'. The waiter was unsmiling and came across as surly. Horrible bright lights above table, no mellow lighting/candles. My fillet steak was tough, looked like an end piece of the fillet. We had to ask for steak knives! The side salad was only a large chunk of iceberg lettuce in a bowl with a dressing poured over it. The banoffee pie wasn't good, it was served with a very large 'dollop' of fresh cream, badly presented. Your website states "we ask for smart casual dress in the restaurant", so our party arrived looking smart, only to find a lot of the customers wearing shorts and tshirts. No atmosphere at all in the restaurant.

To be honest very very nice place to visit specially if u fancy food The guy at the counter (Sherry) recommended Korean wings which is must try though

food was lovely and hot very nice chicken and fillet burger thankyou well worth it

This restaurant serves the adjacent Premier Inn. We have used both several times in the past so were looking forward to a good meal after a long drive an exhausting week moving an elderly parent. However, on arrival, we were told by the hotel receptionist, she hold been told not to book any hotel guests into the restaurant as they were not serving any more customers as the kitchen had run out of capacity. She told us the new woman in charge kept telling her this and many people were arriving and having to have the prepaid meal refunded. She suggested I go over to the restaurant and ask if they could squeeze us in. There is nowhere else nearby so I asked if there was anyway they could fit us in at any point during the evening. One of the waitresses expressed surprise that the woman in charge refused us, but the woman in charge was unapologetic and seemed pleased she couldn't help us. Her tone of voice was sarcastic and just rude. When we tried to get just a drink, a bit later, we were told they stop serving at 9 pm. The young man refusing to serve us said that 5 staff members had recently resigned because of the new woman in charge, but it wasn't his problem because he didn't want to be there either! The receptionist from the hotel tried to get us some service but the woman in charge, the young barman and another waitress all just started arguing with her. Their attitude was that they couldn't care less about customer service. They had no interest in the needs of the customer. The woman in charge was so rude, it was definitely the worst customer service I have ever encountered.

Have been to TGI’s many times in the past but not for a number of years. Was shocked when I saw the price of the dishes on the menu, very expensive compared to other restaurants. Was even more shocked when the dishes arrived & saw the portion sizes. They certainly do not justify the prices! Service - apart from being shown to our seat & delivered food, there wasn’t any. Food - was in all honesty terrible. Luke warm & lacked any real flavour. To top it all off my son was sick later that evening so I now question if his chicken was actually cooked!! Perhaps someone from TGI’s should take a moment to read the reviews as they are not good. I will never be returning.

This place is such a lovely place to eat. the food is fantastic and the staff are brilliant.they make you most welcome and they work very hard. it is such a shame you are closing your doors for good you will be very missed. Irene and Jack Whittle.

We always take advantage of the 50% discount on main meals. It was a busy Friday night. We were greeted by Tasmin, who showed us to our table. The salad bar was fresh. Our mains were cooked well and were tasty. Tasmin was very welcoming and chatty. My only niggle was it was cold in the area we sat in despite the radiator being on. Some guests sat with their coats on while eating. Other than that, it was a pleasant evening.

Went to Grand Central for lunch today. I ordered cheese and chive potato skins as I'm vegetarian. They served me cheese and ham potato skins. When I queried it they went to remake it. It came out very quickly, this time with cheese and spring onion on, not chives. The potatoes were still hard in the middle and I couldn't eat it all. For £5.95 it was a tiny portion too. When we told the waiter he took 59p off and said that's all he was allowed to do. When I said I didn't feel that was enough he then said he could take 25% off. Considering nearly half of the food was too undercooked to eat, I was not happy. Will not be returning.

Great dinner out for Mother’s Day! We ordered full rack of ribs (really yummy), Margherita pizza - cooked to perfection and I had beef lasagne with a side salad and fries. The beef lasagna was amazing and a really big portion! Really good desserts too - a cheesecake, the chocolate fudge brownies and I had my favourite apple crumble and custard. We were stuffed! This Frankie & Benny’s is always great, has very attentive staff who want you to have great service and really yummy food! We do think we preferred the large menu choices before ' known but understand why the menus have been reduced. Prices have gone up too but no different to everywhere I guess. Compared to Wildwood, where we went tonight, F&B’s is 100% way nicer! Really good vegan menu too!