Miller & Carter Steakhouse in Three Rivers

Bad experience, unfortunately, as I normally like to support a local business. Despite your own reminders sent 3 times by text, there was no table booked on your system at the restaurant. No apology for that. The table given was near an open door, so a chilly start. Table itself a little grubby and 'sticky'. The waiter was unsmiling and came across as surly. Horrible bright lights above table, no mellow lighting/candles. My fillet steak was tough, looked like an end piece of the fillet. We had to ask for steak knives! The side salad was only a large chunk of iceberg lettuce in a bowl with a dressing poured over it. The banoffee pie wasn't good, it was served with a very large 'dollop' of fresh cream, badly presented. Your website states "we ask for smart casual dress in the restaurant", so our party arrived looking smart, only to find a lot of the customers wearing shorts and tshirts. No atmosphere at all in the restaurant.

Booked a table, arrived and shown to table but so was my son (but to another table!!) I had to go find him and move our drinks!! We finally ordered, but my wine didn’t arrive until I’d nearly finished my main! My aged steak 50 day aged! was just Ok, and didn’t warrant the price! Don’t know if they were low on staff Sunday, but it seemed so! BTW: the salt shaker was completely empty? Been here lots and this was for us, a one off! We will come again.

Great service from Ewa this evening she is an asset to the restaurant. Thank you for a lovely evening. You have made our evening