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4.0

Based on 872 opinions finded in 1 websites

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Nº 58 in 175 in Stevenage

Nº 3 of 10 American in Stevenage

CUSTOMERS TALK ABOUT DISHES WITH..potatoladybaconsesameoldpaymustsaladgarliccheesechickenribscookedcakesteakonionduck
Score
OpinionsNoteTripAdvisor8724.0

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Have been to TGI’s many times in the past but not for a number of years. Was shocked when I saw the price of the dishes on the menu, very expensive compared to other restaurants. Was even more shocked when the dishes arrived & saw the portion sizes. They certainly do not justify the prices! Service - apart from being shown to our seat & delivered food, there wasn’t any. Food - was in all honesty terrible. Luke warm & lacked any real flavour. To top it all off my son was sick later that evening so I now question if his chicken was actually cooked!! Perhaps someone from TGI’s should take a moment to read the reviews as they are not good. I will never be returning.

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Tracy M . 2024-04-28

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Booked a table to give it a try but will never return. Only good thing was the service from the waiter. Really nice guys! Couldn’t faults Dessert was lovely. Food service was very fast too. Just a listen of why I’ve given this restaurant a 3* - food was over priced and overall wasn’t the best! - toilets were disgusting! No locks, no toilet paper, dirty and no soap! - open kitchen… kitchen staff swearing and shouting at each other. While sitting there with my children, I didn’t appreciate the shouting “don’t f**king talk to me like that” When I asked for the manger, they never showed at the tables. We just decided to eat up and go. Such a shame as hear so many good thinks about FGIs Unfortunately we won’t be returning.

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Connie N . 2024-04-21

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We arrived for our table but requested a table by the window, we were Astoria short wait to clean table which was fine but after a table wipe, no menus no cutlery and no drink order taken. We waited and waited then left the restaurant

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Karen J . 2024-04-21

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Visited Friday 5th April. Nice main course didn’t have a starter or pud . Very friendly staff nice and clean . Down side was being overcharged and not noticing until a few days later didn’t get the 2-1 offer was charged for both drinks also over £6 for a bottled beer bit expensive

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Coastal722820 . 2024-04-13

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Lovely food, lovely service, great drinks. Great service and delicious food! Good service from Aryana and Kai and the sesame chicken was my favorite

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Excursion08683212065 . 2024-04-12

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Fantastic service with the drinks from Aryan and Kai at the bottomless brunch at TGI Fridays Stevenage. Food was also delicious!

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Michelle F . 2024-04-12

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We arrived and there weren't many tables it was a quiet Monday. We waited a long time until a server came over. She wanted to take our food order but we hadn't had drinks yet. We were waiting so long we had already chosen our food options. We ordered beers which came out at room temperature (not great) our starters came which were enjoyable. As soon as we finished our mains meals we're brought over just as quickly as our waitress removed our starter plates. We saw other tables complaining and food brought back to he kitchen. Our Burgers were cold and very salty. We weren't asked if we wanted any condiments I had to flag someone down. there was no hospitality check for any of our food. And to top it off it was extremely expensive. This ladies and gentlemen is text book of how to not experience good hospitality. The toilets were dirty and soiled and had clearly not been cleaned Please avoid this please always used to be good but has now turned into one of the worst experiences I have ever had

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S4000AGjoshb . 2024-04-08

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Ordered a drink at the bar, starters were good, mains came was a mess just slop on a plate, cold food. Spoke to manager whom i was complaining too then walked off half way through me complaining!!! Paid for starters and left. What a terrible restaurant no wonder on a Saturday night only 5 tables taken. Go elsewhere plenty to choose from in the retail park.

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evonut . 2024-04-07

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Was shocked at the prices, cheapest main meal was pasta dish for £19, side of garlic bread £6.50 😳 they had a mixed grill for £38 but it didnt look any different to your normal mixed grill. when did it get so expensive! We opted for the burgers but they were so tasteless I had to add the dip on the side of the plate in the burger to give it taste. The burger its self was really salty. The mini children's meal was reasonably price at £5.95. It's safe to say I don't think we will ever eat a tgi Fridays again. Massively overpriced

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Laura M . 2024-04-07

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We got conned - there were 7 for bottomless brunch - 5 opted for the extra £10 to upgrade cocktails - the other two stick with original deal of 29.95 and drank 2 glasses of coke but were charged extra for the coke and were not told they also had to pay 39.99 because the others had upgraded. If we had been told we would’ve drank cocktails too but we’re trying to save a bit of money with the cheaper option DONT be tricked!!

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Jo P . 2024-04-07

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Great restaurant, brilliant staff and lovely atmosphere the decorations around the restaurant were immaculate would go again

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Guide17932311938 . 2024-03-27

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Unlimited sesame in the way forward!!! I physically couldn’t move afterwards. Need a siesta! Refill Coke Zero to wash it down with too!

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Sam L . 2024-03-26

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This place is quickly becoming my addiction! The food is always perfect and the bar is a Joyus place to be! I come for the nachos! I STAY FOR THE COCKTAILS!

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managergravity . 2024-03-25

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Great service from Ameera. Ensured that all our needs were met with a smile and a helpful manner. Couldn’t have asked for better service. Food and drinks were on point also! Thanks so much x

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rebeccalD7851QF . 2024-03-22

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Over-priced and awful, tasteless food. The whole placed looked like it needed a deep clean. The waitress was very good.

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christinesS9729ZP . 2024-03-21

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Kai and team. Thank you so much for being really excellent. We booked the cocktail masterclass and I have to say that the Kai was really exceptional! The team were friendly. Nothing was any trouble and the food was really good and piping hot too!...

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emzymoo5 . 2024-03-17

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Best cocktails will definitely come back. Aryan was the best host!!! Service was fast and the food was amazing looking forward to coming back

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Vicky S . 2024-03-16

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Absolutely terrible!! Food came out before we even had our cutlery.. food was getting cold as we was waiting 5min for our cutlery to arrive… should have had table prepared before we sat down… food was very mediocre at best . Definitely will not be...

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James H . 2024-03-02

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Came in for food and the service was brilliant. Food was delicious and I will definitely be coming back. It was also my friends birthday and they did a whole song which was brilliant. Defo recommend

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Ellie M . 2024-02-28

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The service and food was amazing. All the staff need a raise as they are all doing so well even when it was very busy. Will definitely be returning.

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Deabir D . 2024-02-28

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Popped in for lunch, was an amazing experience. Great food and cocktails and the General Manager even came over for a chat which i thought was nice. Will defo return.

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C6027QDlynnew . 2024-02-28

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Outside of the food being more on the warm & bland side besides a friends chicken wings which were good. The place looked like a bomb site. We were seated next to a table that wasn't cleaned at all during our whole visit around 80-90...

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MattAR_1988 . 2024-02-24

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Amazing service from Aryan, great food and an amazing atmosphere. Would highly recommend for any celebration event..

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Grace A . 2024-02-15

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Why this place is always so busy and people actually think the food is decent quality is beyond me, you’ve never had a decent meal if you think this is good quality and fresh food. The main issue here is pricing. Who can possibly think...

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Aclare_97 . 2024-02-11

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Excellent atmosphere and Aryan was a perfect host, keeping our glasses full at all times. Food was great and really good for a friends afternoon brunch.

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mickyp38 . 2024-02-03

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Service was good poor restaurant was under staffed massively However food was sub par Chicken was jellyfied and not crispy The chip portions were a joke and as a cheap food surprised they didn’t load them up Onion rings were soggy

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FellowTraveler646568 . 2024-01-31

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Enjoyed really nice food and great service from our waiter Aryan who was particularly attentive. Will definitely be back.

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caznic_1980 . 2024-01-21

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Awful! Arrived and taken to our table that we had pre booked. Ordered drinks and then food. Starters came, no cutlery, had to ask for that. The chicken we had for starters were barely warm, but for the amount of staff, there was no one...

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Mandy C . 2024-01-20

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We visited your Stevenage store for a birthday celebration at 5pm on Saturday and the experience was extremely disappointing. This was our first visit to TGIs and I will never be coming back. We ordered off the menu and waited over an hour for our...

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Go13903453621 . 2024-01-16

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If you are looking for disgracefully overpriced, underwhelming dining experience...TGI Fridays Stevenage is just for you. If you like standing for ages being ignored whilst trying to get at table, in a relatively empty restaurant....TGI Fridays Stevenage is just for you. If you like restaurants...

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shamrock235 . 2024-01-14

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Would only go back if they hire staff that wanted to serve customers instead of chatting to each other. For one round of drinks, our server said she didn't know if they were available and went to ask at the bar. She never came back...

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Tinasaul . 2024-01-13

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I am an avid guest tgi fridays in stevenage, and am always pleased, but today majorly exceeded my expectations! Niamh on the bar greeted us with a smile at the door, and offered us to sit down and have a drink at the bar, before...

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Hayley D . 2024-01-09

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My mum and I came in this evening around 6pm and had a great time. We sat at the bar and had 2 cocktails each since they were doing 2for1, Niamh at the bar was speedy and happy to help since my mum was having...

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Jess B . 2024-01-09

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what an amazing experience. the food was perfect and the cocktails where nothing like i have ever tastee.

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Stiven B . 2024-01-05

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This Tgi Fridays always serves the best cocktails. Always willing to go above and beyond for us. Perfection!

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Eljo B . 2024-01-05

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A friendly welcome and excellent service by the staff. Food came quick and was delicious. Will definitely visit again!

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Ersi T . 2024-01-05

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Awful place. Food over priced..chips were dreadful. The service - omg - customers are so inconvenient to you - ffs serve the customers rather than stand around talking and disregarding customers.

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77895 . 2024-01-04

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Awful and disappointing experience we had at TGI Fridays in Stevenage this evening. It is indeed disheartening to encounter such a lack of professionalism and customer service. Upon ordering 4 cocktails on the Eve of my birthday, we were disappointed in how the £16 cocktails...

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casey s . 2024-01-04

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New Year’s Eve dinner…Firstly, the toilets were absolutely vile. The food awful - ‘bigger kids’ portion was smaller than the ‘small kids’, one of the burgers was stone cold & one had no sauce. Service was terrible, apparently the server had handed their notice in...

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Inspire22905153051 . 2023-12-31

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7 of us attended this restaurant for our daughter's 15th birthday. Both at booking and 1 hour before we went into the restaurant we reminded them it was a birthday and asked if they would do something to mark it. We were told they would....

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TEZ0006 . 2023-12-30

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I don’t often write reviews but Daniel’s service to our table was excellent, he went above and beyond our expectations, nothing was too much trouble even though we took time to make our choices and it was busy. Well done Daniel we had a lovely...

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haveafabday . 2023-12-22

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Niamh was an amazing host and the whole staff were welcoming and brilliant!! Thankyou for a brilliant experience!

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Scenic20970736922 . 2023-12-08

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Daniels services are amazing. Drinks were flowing and food was completely perfect. Will be back again soon!!

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Kyle A . 2023-11-29

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Sam and becca had amazing customer service, served me some drinks and we were able to have a laugh and welcomed us with kindness, thanks guys for the amazing drinks and time!

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Peter C . 2023-11-24

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Brilliant service from Daniel. Seated straight away and took drink orders promptly with personal recommendations and they looked superb. Love the food and made to feel christmasy ready for the festive season will be visiting again very soon!

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dawnhO7722VE . 2023-11-23

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We dined here last night, we ordered the mac cheese bites, they were rock hard literally couldn’t get my fork in them. Then we decided to ordered two portions of ultimate ribs (If something states ultimate with a price tag of £28 each I would expect something of magnitude) What we received were the smallest baby back ribs that would come in a packet similar to what you would get from Aldi for less than £5 they were dry. If it wasn’t a quick pit stop after a 4hr drive I would of demanded my money back. Before we left we used the toilets, what we was greeted with was THE worst maintained toilets I have ever experienced in my life. Check my reviews I go to a LOT of restaurants. The urinal were out of order they were blocked by bar stools and tape, what are they going to do just put the bar stools back in the restaurant disgusting! So we were forced to use the cubicle I have attached a picture. I couldn’t believe my eyes. If you can get past the s$*t they clearly haven’t been cleaned for days if not weeks the dust at the back of the seat was 1inch thick wet paper stuck to the walls sh@t everywhere I raised this to the staff she seemed suprised but nothing was done, my thoughts are she knew about it. Most of the staff were sat at a table when we arrived early evening about 18:00 only a couple of diners. Come on TGI sort it out!!

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Steve1988 . 2023-11-21

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Amazing food and service. Cocktails was amazing the best espresso martini I’ve ever had!!!!! The service is excellent what a lovely young lady serving us, So polite and just lovely. Really recommend a visit

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Seeta K . 2023-11-13

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Went for two friends birthdays would never go again. We was offered one drink the whole 2 hours we were there. When we did get drinks they came over wrong and when asked for it to be swopped the same drink was bought back or at least the same glass as same shade lipstick on it. Food was a good standard but once food was delivered staff never came back and table was cleared. We had to find a staff member to pay the bill. It wasn't that there was't another staff or that the restaurant was busy but 50% were chatting at the bar.

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Cheryl B . 2023-11-11

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Late lunch/early dinner The restaurant was not busy at all, the service was so slow. Since we had been in here 5 tables had sat un cleared with 5/6 staff members walking past them. Food was average. Will not be returning. Maybe a re train in customer service is needed!!!

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Chanelle R . 2023-11-04

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The service today was good and the food and cocktails were brilliant! Quickly was sat down and was served with quality speed

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Emma L . 2023-10-30

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Bottomless brunch at tgi is always a great experience. The staff always go above and beyond to make it a fun time, very attentive so plenty of prosecco flowing! Big shout out to Aryan and Kai for top notch service, both these guys are so friendly and welcoming. They love to join in with the party and are always so upbeat and lively. Our first choice place for a boozy brunch celebration xx

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Lindsay G . 2023-10-28

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Amazing service! Especially from Kai and Aryan! Bottomless brunch well worth the month and the prosecco just keeps on coming!!! 🍾

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Ellie W . 2023-10-28

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Was very well looked after by Marc had a good few drinks, great night would defo go here again for the company and the wine

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Brad D . 2023-10-27

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Came today for bestfriend’s birthday brunch menu. Had the best server Daniel, so attentive and always has best recommendations for cocktails! Couldn’t have asked for a better server. Never failed to bring us drinks, best service we’ve received. Amazing food too!

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Chloe L . 2023-10-18

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Great customer service and the appetiser was out fast and so was the main meal and they were both delicious, really happy overall.

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Taiah B . 2023-10-12

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Great service very nice sesame chicken and potatoe skins very nice customer service by leanne very good experience overall

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Latisha S . 2023-10-12

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Everything from the moment I walk in to the moment I left was fulfilling, serviced and proper. The staff all on hand whenever needed and the manager catered excellently to my tricky allergy requirements. Will be back soon 👍

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Quest38330967568 . 2023-09-25

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I thought I would treat my in-laws to a meal to a meal out. Only to end up doing bottomless brunch and it being one of the best nights out we could've hoped for. A night full or laughing, crying and creating a special bond. Made all the better from the Tgi Fridays staff, always attentive but not to the point of annoyance. Joking around with the Manager and playing games with the bartender. Truly superb!!

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D508XVamyn . 2023-09-12

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Not as great as in the past. Table was sticky. Floor was sticky. Neighbouring tables were left piled high with half eaten food and plates for a long time. Fajitas were mostly onion - strange wilted onion that tasted and looked like it was out...

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Acornise . 2023-09-11

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Great service. Fantastic experience, food was great as was drinks . Staff were absolutely fantastic and really helpful

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Paul P . 2023-09-08

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Fantasitc food to go along with exceptional staff and management, an easy and an enjoyable place to eat

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James O . 2023-09-06

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Visited with my son for a quick bite after the cinema, Sam and all his team were fantastic, Customer Service was spot on 😊

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tashar760 . 2023-08-30

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This place is great for anything, casual meal, events, or with the lads. Service was great, food was great and drinks were delicious. Top tier

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Luke A . 2023-08-19

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Quick service, polite and welcoming staff, food and drinks and everything else top tier. Advise if everyone and anyone to go

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Lauren A . 2023-08-19

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Aryan was the perfect friendly host for our bottomless birthday celebration - highly recommend brilliant!

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steffanie L . 2023-08-12

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Great atmosphere, fast service, friendly staff. Great place to come for some food, or just drinks. Highly recommended

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Ethan J . 2023-08-05

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Marc was really helpful and suggested a great bourbon I will definitely come back again do drinks and definitely food

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James S . 2023-08-04

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We had a lovely meal , served by Amerra She did a great job and was very polite and professional !

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Lauren C . 2023-07-29

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Celebrating my Nans 94th Birthday without her unfortunately. But TGI Fridays Stevenage made it ever so special for us. Drinks are always amazing and the new Block Party Options are lovely!!

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D508XVamyn . 2023-07-25

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Ameera was a fantastic waitress and looked after us for our birthday dinner! Feel free to give her a raise!!

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David S . 2023-07-24

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All my food was very tasty and fresh, and came out very quickly too. My waitress Ameera was so friendly and made sure my table had everything we needed. I have a nut allergy and she was very attentive and made sure that I had...

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Eniayo B . 2023-07-24

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The food was really good and the waitress, Ameera, was very lovely and accommodating and made the experience worth it. I had the Friday glazed burger and it’s was so good, I love the sauce, would recommend

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Racheal F . 2023-07-24

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looooooved the food here. sweet , chill and organised waiter Ameera took care of our evening. loved the spiced shrimp and tasty glazed sauce! A lovely easygoing evening, will definitely recommend! Thank you Ameera x

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mo b . 2023-07-24

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Ameera was fantastic! She was bright and cheerful, nothing was too much for her. The food was delicious too

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B4891FIceciliao . 2023-07-24

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Got work in an hour but a shot is a shot . TGI Fridays is a great place and everyone should eat their dinner here every night

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oliver p . 2023-07-18

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As always great service from ameera always smiling happy to help and make our visit enjoyable. Even got a umbrella in my cocktail pulled out all the stops

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michellelP6111RY . 2023-07-17

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The New lunch menu has amazing choices with great value for money. I'm never truly starved at lunch but I ordered a hot dog and it was fulfilling! That and a cheeky glass of wine made has made my day. Ameera our server was lovely...

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PavL1986 . 2023-07-17

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RIBS!!!! Ultimate rack of ribs! Smothered in BBQ!! At special request for extra sauce and my dream came true. We had a lovely time on our anniversary with cocktails and great service!

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Sightseer23919859232 . 2023-07-17

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We were in the restaurant 4 hours , it was my nephew's birthday and I am a chef and was shocked with the turnaround time There was nothing done for my nephew's birthday The food was good but I was shocked at how long the...

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deltadom . 2023-07-16

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I came for a business meal when staying in Stevenage and I’ve never had such amazing service in such a long time. We had the lovely Adrien look after us and it was proper 5 star service. Thank you adrien you are wonderful.

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S8706TIjamest . 2023-07-11

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we came here to celebrate our “friendaversary”!! and were served by Ameera. she was welcoming and pleasant- especially with it have being her first day back in a long time! the food was excellent and the restaurant is great for your insta pictures :) we...

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hannah c . 2023-07-11

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Mark, the GM, WAS AMAZING! He went above and beyond to cater to some tricky dietary requirements. Excellent service. Will be coming again. 💫💫💫💫💫

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ClaireW1179 . 2023-07-08

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Family night out to celebrate my sister’s engagement, the waiting staff and food were both brilliant would highly recommend!

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Gemma L . 2023-07-06

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lovely food and everyone is so kind, fast and efficient would recommend to others and would definitely go again <3

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Bronwyn B . 2023-07-01

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Served by Ersid who was extremely helpful, well knowledgable of the menu and made some great recommendations! I’ll definitely be back for the ribs. I’m a bit of a rib fiend hehe

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Lauren M . 2023-06-23

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Venturing into the leisure park you will find this Gem that is TGI Fridays! Great music as you walk up to the door, greeted warmly and grabbed a drink at the bar before we sat down to eat. Cocktails tasted great! Fresh juices and a...

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Sam n . 2023-06-07

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Banging service, 10/10 would recommend!!! Sam is decent. Cocktails were delicious, will be back again soon.

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E2585LEjasminew . 2023-06-06

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Loved the food and service great place to eat out the bar was one of the best atmosphere around made me a lovely pint of Guinness and had a great chat with Kai the bartender

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judew537 . 2023-06-06

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Brilliant service from Sam, cocktails on point!!! Stevenage TGIs is where it’s at!!!! Thanks for a great evening, we’ll be back.

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217emmam . 2023-06-06

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BOTTOMLESS BRUNCH! Got all the cousins together for an anniversary catch up! Cheers to you Grandad! Drinks flowing like the seas you sailed on. Food options amazing for the price. Ordered extras too! Service with a smile and the main reason to go back!

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D508XVamyn . 2023-06-06

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Came in for a quick bite on my lunch break - told my waiter that I only had an hour and she was very helpful, food came out fast and looked really good.

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sean w . 2023-06-04

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We're regulars at this tgi. Sesame chicken always hits the spot and the music and atmosphere inside is great. 2 4 1 cocktails are also good value and taste fab!

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Laura D . 2023-06-04

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Came in for my daughters birthday - food all came out fast and was great! (highly recommend the ultimate american grill) Staff went the extra mile for my daughter with balloon hats, birthday cake and song. Much appreciated

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Jamie F . 2023-06-04

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90 minutes for cold food Poor lad waiting the table is working really hard, rest of the staff not so much. Waiting ages on everything…food and drinks. After 90 minutes food come out barley warm. I can’t stress enough how it’s not our servers fault...

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Tom P . 2023-06-02

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The food was lovely, the service was great and Leanne was very friendly. I would happily return soon. Great experience overall.

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Jess P . 2023-06-01

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Delicious meal. Really great service by Leanne, very refreshing to get good service these days and it didn’t go unnoticed, we will be back!

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Cally90 . 2023-06-01

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Looked at the menu beforehand and TGI Fridays really has changed from way back in the day almost unrecognisable but daughter wanted to go because of the chicken strips and we were very glad we did had a fantastic meal. Young European boy Eljo served...

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R7597NXjaked . 2023-05-31

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Came for dinner with the Mrs for her birthday and embarrassed her when she had to stand up and the staff came and sang to her and shouted to the restaurant that is was her birthday. Very comical and the food drinks and service was...

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Rebecca H . 2023-05-27

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Had amazing service from Sam and Mark it felt like being part of a family, it was an amazing experience

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conair24 . 2023-05-19

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Very good service. Sam made us some amazing cocktails and Egi was a very attentive waiter. Food was really good too. We were very well looked after 😁

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TreshaKappler . 2023-05-16

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American
outdoor_seating_228553takeaway_228553delivery_228553

The food was reasonable, the staff very friendly although not that attentive. Disappointed with vegetarian options very limited and then two of them were unavailable. We were two couples, grandparents and grandchildren, eating before a show. The food no better than ‘pub-grub’, chicken burger very dry, other food passable, drinks ordinary. Would possibly go again, if going to a show, but their are many other eateries within walking distance or short drive, so it would be dependant on the weather. We booked and were surprised how few people were in there, further: trying to book a table is very difficult, so I certainly would not bother going through that drama again.

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3.0

242 Opinions

location-icon33 High Street,
American
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Place your order on the Wetherspoons app and receive a short measure of beer delivered to your table. Disappointing. ..