Based on 3.152 opinions finded in 3 websites
Based on 3.152 opinions finded in 3 websites
Nº 203 in 288 in Welwyn Hatfield
Nº 3 of 7 American in Welwyn Hatfield
Opinions
Sonia has good service and speedy delivery 🥰🥰 10/10
Damilola Samson . 2025-02-23
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Delicious food.. Best choice for Spicy lovers. The best service from Soniya.
CHERUKU PRASHANTH . 2025-02-21
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Awful service, was told I have to wait outside for takeaway but they didn't have a issue with the next customer waiting instore for his food. I waited in my car which I explained in the notes section. Just left my food to get cold on counter. Was also told I had sauces in the bag but when I got to the car I noticed they didn't give any. AWFUL PLACE...STAY AWAY
Tahir Mohammed . 2025-02-20
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Food was good enough . We enjoyed alot . The environment was quite pleasant . Sonia was friendly and nice to us .
Saba Kiani . 2025-02-18
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Great food! Soniyas Customer services was friendly and attentive.will definitely recommend to my friends.
vishnu kartha . 2025-02-17
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Great food at Moe’s! Soniya’s friendly and attentive service made my visit even better. Will definitely be back!
jeeva sunil . 2025-02-17
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Great to have a 24hr joint in the area, Food was hot and delicious, it does get busy with deliveries and can take a bit of time to get food ready, but would definitely reccomend!
Zack Swyjeck . 2025-02-15
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Sonia was very nice and helpful. Thank you
Jeanne Kim Nakibombo . 2025-02-14
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Services were top notch Sonia so amazing and made us feel at home
Miracle Chiziterem Obijiaku . 2025-02-14
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Sonia is a great server and was so nice and helpful. Food was delish esp the loaded fries.
Nehal Ahmad . 2025-02-13
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Sonia’s service is really good and the food is really nice. Definitely recommend this place !
Toh Wei . 2025-02-13
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Among all the chicken I have tried since I came to the UK for 10 days, this is the best!! It's so much better than "N" chicken. Reasonable price with big portions. The chicken is juicy, karak chai is fabulous, n my husband loves it. Said it has been a long time din drink such a nice tea since we are here. One thing that can be improved is ventilation. It will even perfect.
Rachel Tan . 2025-02-13
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Service was lovely, food was great. Our server Somi (i think) was very patient and polite!
Jaiden Beesley . 2025-02-12
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Banger food n chill vibes.... The staff were very sweet and lovely
dei fs . 2025-02-12
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Soniya provided excellent table service. Just cold in there especially everytime the door opened. Good always good & never disappoints.
Zain Islam . 2025-02-10
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Worst service and worst behaviour and manager was rude .
dileep reddy . 2025-02-09
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The food was quite flavourful and in more than adequate portions and Komal there was very friendly and a vibe
Cherian Joseph . 2025-02-09
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Very nice food and good value for money. Portions were large and the staff were nice.
Brad Thomas . 2025-02-09
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Terrible Service & Rude Manager – Avoid! MISSING ITEMS I ordered food from Moe’s Peri Peri in Hatfield, and for two days in a row, my order was completely wrong, with multiple missing items. This time, my order was worth £60, and yet again, items were missing. When I called the restaurant, the manager was shockingly rude and completely irresponsible in handling the issue. Instead of resolving the problem, he spoke disrespectfully and made no effort to help. We didn’t even open the food this time because we were so frustrated. We simply wanted a refund for their mistake, but the way the manager handled the situation was unacceptable. A business should take responsibility for its errors and treat customers with respect, yet this place does the opposite. If you’re thinking of ordering from here, beware – terrible customer service and no accountability! The management seriously needs training on professionalism and customer care. Would not recommend this place unless they improve their service and attitude.
shashi kiran . 2025-02-09
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Terrible Service and Rude Manager – Avoid! We ordered two days in a row, and both times, our order arrived incomplete. Missing items on one occasion might be a mistake, but two times in a row is unacceptable. When we called the restaurant to report the issue and request a refund, the manager refused to accept any responsibility. Instead of resolving the problem professionally, he was rude and dismissive, showing no concern for customer satisfaction. A business that repeatedly fails to deliver complete orders and then treats customers poorly when they ask for a resolution is not worth supporting. This review is all about bad management.
vamshi varun . 2025-02-09
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Roast chicken is very delicious and very good service, especially Sonia.👍🏻
Ada Ho . 2025-02-05
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It’s very good service by Sonia and also the food..
sri meenu . 2025-02-05
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Cheaper than nando's, Better than Nando's, Faster than Nando's.
michael hodeib . 2025-02-04
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Nice food and sweet service by sonia
Hima Babblu . 2025-02-03
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Good food and nice service by Sonia
Sazid Kalagotla . 2025-02-03
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We stopped by Moe’s for dessert and had a fantastic experience. The service was outstanding, especially thanks to Osama, who was attentive and friendly throughout. The desserts were delicious, and the atmosphere was welcoming. Highly recommend!
Grishma Khanvilkar . 2025-01-31
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The food came very fast and Sonya served us. She was very welcoming,polite and had really good service
emine aylkhani . 2025-01-31
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The people so sweet, the waffles were crispy and the topping delicious.
Shruti Harnoor . 2025-01-31
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Sonia was very nice and helpful to the customer
Zia Moniri . 2025-01-28
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Sonia was the best waitress in the world. Much love people
joe stewart . 2025-01-28
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Satisfying food and services specially Soniya is helpful and caring .
S A . 2025-01-28
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Delicious food and good atmosphere with good service specially Sonia is very helpful in nature.
Anees Ahmad . 2025-01-27
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Awesome food, awesome services, awesome Sonia
Tatiana Peng . 2025-01-21
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Food and service was good. Tea was not as expected.
Laila M. . 2025-01-20
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Sonia has provided a very good service by her warm hospitality and positive vibe
Pegah Sharifi . 2025-01-20
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My go to Peri Peri chicken place in Hatfield. Great food and friendly service from Sonia and her colleagues
Lee Bridgen . 2025-01-20
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The best peri peri your gonna find in england…….. Theres no comparison to it. Waleed is always on the till taking order love that guy always ask for extra peri peri masla from him❤️.!
Faizan Atiq . 2025-01-19
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Great food and excellent service! This snack center offers a wide variety of fresh, flavorful snacks, served quickly by friendly staff. Swati and Komal. The ambiance is clean and cozy, making it perfect for a quick bite. Highly recommend!
Grishma Khanvilkar . 2025-01-18
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Had a great experience at Moe's! The food was delicious, the atmosphere was warm and inviting, and Swati and Komal’s friendly, attentive service made it even better. Definitely worth a visit.
Shravani Khatu . 2025-01-18
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Excellent service, Sonia was exceptional served really well and was really friendly.
Ahmed Ali . 2025-01-16
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As usual food was excellent. Yesterday I came with my family for lunch my children also like your food. It was such peaceful to have you food with great customer service also. She welcomed us so warmly and gave a great customer service to us. Thanks for your food and her service which made me feel warm and come back.
Manoj Kumar . 2025-01-16
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Excellent service! Sonia was very attentive, friendly, and made our experience enjoyable. Highly recommend!"
M Saad Ejaz . 2025-01-16
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I'm new to UK so one of my friends suggested me to eat in Moe's and it tasted amazing. Made me realize home with the spices they got. Half chicken with rice hot and lemon is worth try from the lunch time menu. Service was really good. Idk her name but she helped me gow to order when i said i came for the first time. She even helped me flavours mixing. Finally i had a great experience. Might become their regular customer if it can be a little more affordable for international students
Vasanth K . 2025-01-15
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The food at Moe's is awesome and delicious, but personally, I am very disappointed with the customer service, which I find to be unfair. One of the team members, named Lekshya, served me my dine-in food. When I asked for tissues and spoons, she reacted with an attitude that seemed like, "Ahhh, why should I do this?" My review is not about this small incident but about the attitude displayed. If spoons and other items are supposed to be self-service, she should educate customers in a pleasant and respectful manner. There is absolutely no need to react negatively. This issue should be addressed immediately. Customer satisfaction is far more important than anything else, especially when it comes to enjoying food. Such behavior is unacceptable and should not occur while someone is dining. Also the team member does not apologize to us. Defending herself. Plates for spice rice and hot wings are not good. it's an oval plate that looks like a dog service bowl.Eating in such a kind of plate is not comfortable.
M.D Daswa dayalan . 2025-01-15
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Very good dining experience and service. Ordered half peri peri meal and Cookie Monster. Cookie Moster waffle is wow .. 🤩.. my girlfriend’s favourite
Bharath J . 2025-01-13
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I had a great experience at Moe's, thanks to Sonia. She was incredibly helpful in assisting me with choosing my food and was very friendly throughout. Her warm and welcoming attitude made my visit enjoyable. Excellent customer service
zubeda khatoon . 2025-01-13
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Don’t listen to the bad comments. This place is amazing brilliant food. Definitely coming back again, Chicken was so meaty and juicy and succulent
Harry B . 2025-01-09
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From few days I was coming regularly the girl on the till is not talking properly… while talking to me she is not even smiling…. I asked her name she said Swathi. It happen 3 times with me and my other friend said same to me today so I decided to write a review like this which makes me feel so bad… I hope you don’t keep her there again so that I don’t feel bad again and not come back…. Customer service is very important.
Jayanth Reddy . 2025-01-08
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Food was delicious and spicy as I love spicy food. It is not too far from the university and the person who I was served by today (Sonia) was very kind and quick.
Mehreen Parvez . 2025-01-07
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Absolutely gutted to be writing this review. Used to come to Moe's 3 times a week while working away. Been away for six months and come back tonight. I ordered a chicken and rice meal to collect. When I walked in the girl behind the counter didn't smile, acted like it was an inconvenience I was there. I paid for my order and said thank you, she didn't look at me. I thought maybe she's not heard, so I said louder (but still in a friendly way) "have a good night". She completely blanked me. Customer services and manners cost nothing, just plain rude. Won't be returning.
Arron Kilburn . 2025-01-07
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Good food and service with soniya
Shone Aji . 2025-01-06
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I recently had the pleasure of dining at this delightful restaurant, where not only was the food absolutely superb, but Sonia's warm hospitality truly stood out. Each dish was a perfect blend of flavours, reflecting both creativity and authenticity that left us thoroughly impressed. Sonia, our host, was exceptional—her genuine warmth and attentiveness made us feel right at home. From her expert recommendations to her engaging conversation, Sonia ensured that our dining experience was nothing short of wonderful. I highly recommend this spot for anyone looking to enjoy a meal with fantastic food and an outstanding host.
Simon Loutfi . 2025-01-06
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Food is good and Service is excellent.
Hassan Abbas . 2025-01-06
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Excellent food and nice service
Tilakeaswar B . 2025-01-06
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Great service by Sonia norr and loved the ambience
Ravi Raj . 2025-01-05
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Done by Osama...It looks amazing by looks and taste. Awesome broo loved it😍❤️
Sai Sharat . 2025-01-05
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Food is very amazing and service Sonia very good and she's a beautiful I like her work in Moe's peri peri.
Yasin Ahmadzai . 2025-01-03
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Sonia was very friendly great service food was great always been a return customer
Dean Messias . 2025-01-02
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Sonia was really helpful and the food was great!
Ja Ya . 2025-01-02
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Absolutely amazing food, got the double wrap with chips. It came with hundreds of chips and the wrap was perfect. The atmosphere is great I love the way the restaurant looks, on top of that the food was made and delivered almost immediately to my table. Only £10 for all of it! A must go location
Rowan Durkin . 2025-01-02
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The food was very tasty, sonia was attentive and helpful.
angel rose . 2025-01-01
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Great place to have a quick lunch. Breakfast, however is something that you’re not ready to provide. You should have all the items on the breakfast menu or make it clear to the customer that we don’t have items that we advertise. Worst experience
Irf Ish . 2025-01-01
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It was always supper excellent all staff sound professional and efficient.. God blessed you..
tehmina Aziz . 2024-12-31
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Sonia was absolutely fantastic gave beautiful service she was very helpful and friendly. Well done
William Murray-Bruce . 2024-12-31
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Very nice overall our host Sonia was very helpful made the trip pleasant
K S . 2024-12-31
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Wonderful diner that’s open 24-7! Have a fantastic breakfast while staying nearby - omelette with Channa & partha with Karak chai, Alhumdolilah. Very reasonably priced, fast & efficient service and clean! I thoroughly enjoyed the food and tea was delish too! Highly recommend the diner Masha’Allah!
Musa Ayoob . 2024-12-29
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The food was very good and tasty, the staff are lovely and food is made in a quick time Sonia is a very nice and kind lady keeping the place nice and clean. We Love U Sonia!! :)
Linette Snyman . 2024-12-29
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Glad we decided to come down and eat at the restaurant instead of ordering in.. haven’t been in for several years. The place looks great now! The food was great today.. the kids loved their meals and so did the rest of the family! Great service! Amazing, friendly staff, made our evening even better.
Maheen M . 2024-12-29
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I come to Moe’s often for lunch with colleagues but came with my family tonight. The food was amazing and the staff was very friendly too. We were served by Sonia who was lovely and helpful!
Sanaa Mufti . 2024-12-29
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Sonia was excellent and provided great service
Haris K . 2024-12-29
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Sonia provided excellent service. She was very polite, friendly always willing to help with a smile. I would recommend the food at this restaurant as there is a huge variety to choose from and the food is always fresh. The prices are reasonable to suit all types of budgets.
ash sadiq . 2024-12-29
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The whole experience is very good. Especially soniya is very friendly and welcoming.
Deepak Sakthi . 2024-12-28
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Just was little cold rest it was tasty, yummy, best value in pride . Ms Sonia served us and she was really friendly and very lovely customer service assistant
Rimla Bano . 2024-12-28
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Thanks you very much To Sonia, very nice service and Amazon food
rosa lima . 2024-12-28
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Worst experience with service especially with cashier ( Lady ). Food is good
sai chaitanya nanduri . 2024-12-21
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Good quality of food hot & quick , nice & polite in service @sonia noor & till man.
rashid rafi . 2024-12-17
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I am studying in university if hertfordshire ,,,Today I Dine With My Friend At Moez ,,,The Taste was so Nice. I appreciate Manager Who hired so professional staff which Is Very Cooperative. A Lady served us Named As Sonia Noor She guide Us With all food options and served food with much good manners and gestures. I recommend everyone to get test of Moez once. Thanku
Ami Jan . 2024-12-12
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#Bad behaviour of staff, even mannerless. Don’t know how to talk with customers. # Worst food quality ever I try in london. # Price is expensive compared with others. # Even test of food is poor. # I order donar lamb with fries, I am feel socked when it comes infort of me. They made it curry donar lamb. Wtf . And also they not give me fries because with their menu written upgrade £0.50 get rice. I add. Because of that they not given fries. ( How funny) when I ask they said ‘’ Use your brain how come rice and fries come together with meal?’’ # I was speechless when I hear this. # Food not test at all with bad service.
Selfiboy I . 2024-12-04
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Staff not good, l bought my meal and there did not give me my 2Litters drink purposely
gift goobar . 2024-12-04
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My son was ordered food today. They have delivered to a wrong address. This is not the first time. Please make sure to ask order number before delivering. Very disappointed.
Marie Perera . 2024-12-04
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After 10 years of great service and high level of consistency it makes me very sad to leave a bad review but this service is going downhill! Incorrect items, cold food, mixing ice-cream and cake in 1 container, don't seem to care when you phone to complain and no email for customers to contact. I've had 3 orders in a row where the order has been inconsistent to there usual past high standards. If a customer cannot reply on your food service being good you'll loose customers! I'm sad as this may be the last order for me. If you don't have something in stock then call the customer don't just replace it with something random.. make every meal the same everytime including what it's supposed to come with and don't put ice-cream ontop of the cake as the dessert is what is ate last.. one goes in the fridge and the other in the freezer. This is also the first time I've received cold chicken and rice.. didn't enjoy it at all. I've recommended moes to many people and cannot anymore for the reasons above.
Kungfu321 . 2024-12-01
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Good food, reasonable prices and very quick service. Very popular amongst the local office community.
Raza Edah-Tally . 2024-11-18
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As far as late night food goes this place is actually amazing, natchos were good , spicy stuff was very spicy which is great . No fails on all fronts shame u can sit in late but I do understand. We will be back
Sort your life out . 2024-11-10
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Tasty juicy peri peri i had hot and it was realy tasty and a pb milkshake which is proper thick 10/10 on the shakes
Ivori . 2024-11-09
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Rubbish waited over a hour for food and turned up stoned cold
Kellie Renahan . 2024-11-03
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Me and my family love to eat Moe’s. This restaurant food is one of the favourites food. My kids also love their food. Little spicy little crispy with yummy sauce and specially there rice just makes me crazy. Love Moe’s love your food ❤️❤️
Jacklina Costa. Uk . 2024-11-01
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Moes used to be really good with prompt delivery and the food was packed in a way that it wouldn't be soggy. Quality has gone down a lot with soggy food and very late delivery. The past few times has been more than 40 mins late on delivery. They will try and tell you it's Uber of Deliveroo but they they change the status to being delivered just to try and avoid taking responsibility.
R C . 2024-10-31
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Waited 30 minutes for 2 milkshakes. Manager claimed he gave them to customers but the blender wasn’t used. Lied straight to our faces, claiming he was calling us the whole time when we heard nothing sat right in front of him. Once we had the milkshakes they were okay, but would not recommend going there.
Holly Pickering . 2024-10-30
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Love the food. Tasty and always friendly to me
EditorForFun 2016 . 2024-10-27
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Very neat and their chicken is perfect. The middle isn’t dry.
Eben Irigo . 2024-10-26
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Food was quick, HOT, and clean inside.
JAMIE HUMPHREY . 2024-10-24
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Excellent food and great service.
John Douglas . 2024-10-24
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Worst service ever order from this place every other week. Minimum spend of £30 to lexus hatfield. Every week they get the order wrong. This time they forgot the peri chips and expect me to waite for the peri chips while my kofta pitta bread jets ice cold. Kind regards
Najim Chowdhury . 2024-10-23
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Great place for a quick bite to eat. Shakes are delicious
ace sinclair . 2024-10-22
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Went to this establishment after visiting the uni of hatfield open day ....was not disappointed. We had their lunch time meal deal , main + side + drink for 8.95. Burgers were flavourful, tasty, well cooked and decent size...only downfall was did not have as many chips i would like...would defo go again with the family. Plenty of seating and quick service even though it was busy
jh kh . 2024-10-20
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Smash burger should be imroved little bit as the meat is not refined one, as it should be more tender and juicy. Learn the receipe from (Brim burgers). Moreover, It should add some steaks as well and turkish kababs in their menu.
Awais Abbas . 2024-10-18
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loved the food will definitely recommend to order from here
Sufyan Shakeel . 2024-10-17
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Very good food and awesome milkshakes
Eryk Woźniak . 2024-10-15
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Osama is great host. Wonderful service. Keep it up.
Rohan Suneja . 2024-10-08
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Not the best place to go for fast food as these people are so slow , they will have your food waiting on the side getting cold, then after you ask they bring it late and cold Don’t go
Abba Hussein . 2024-10-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant