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3.4

Based on 12.767 opinions finded in 4 websites

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Nº 236 in 288 in Welwyn Hatfield

Nº 4 of 7 American in Welwyn Hatfield

CUSTOMERS TALK ABOUT DISHES WITH..creamchocolatechickensausagecoffeecokepaynuggetscheese

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I fell asleep very good delivery driver he called me many times fair play to him

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Matt . 2024-12-09

MORE AT Just Eat

Food was cold when it arrived. Had to put on plates and put it in the microwave to heat up.

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Ian . 2024-12-08

MORE AT Just Eat

Had to throw the happymeal away it was stone cold not even slightly warm and not happy about reheating chicken nuggets for my granddaughter .very disappointed

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Peter . 2024-12-07

MORE AT Just Eat

Time kept changing where I ended up waiting around 45 minutes and when it came it was ice cold will never order again

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Anthony . 2024-12-07

MORE AT Just Eat

My food did not get delivered and took my money

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Ryan . 2024-12-07

MORE AT Just Eat

Cold and no sauce as usual!!!!!!!

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rebecca . 2024-12-06

MORE AT Just Eat

One of the successful deliveries! Bravo!

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Lena . 2024-12-05

MORE AT Just Eat

Received item damaged. Hot chocolate not secured, had all poured out on delivery when bag was opened.

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Dean . 2024-12-02

MORE AT Just Eat

Food ORDER NEVER ARRIVED. Courier DID NOT turn up at the restaurant to collect food (according to Toby Carvery restaurant supervisor JOHN) but according to JustEat app was shown as DELIVERED. STILL AWAITING JUSTEAT REFUND OF £67.11.

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Gloria . 2024-12-02

MORE AT Just Eat

I don’t receive my delivery and it not first time when I have a problem with your delivery. Last time they give me just half off my delivery and now your delivery didn’t come,so you just get my money

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Laurentiu . 2024-12-02

MORE AT Just Eat

Wait time kept being pushed back. time on food said 11:16pm & arrived completely cold & bag ripped open at about 12:34pm.

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Aimee . 2024-12-01

MORE AT Just Eat

cold fries, items missing. spoilt the whole evening.

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Jim . 2024-12-01

MORE AT Just Eat

order was wrong when it arrived. handed back to the driver. he said would speak to just eat but he just Drive off. suggest I get my money back!

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Leanne . 2024-11-30

MORE AT Just Eat

wrong items delivered, didnt accept delivery event though the delivery person insisted on taking it. no ability to instantly correct order. other than a complaint where I have to wait for 2 days to hear

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Kalpa . 2024-11-30

MORE AT Just Eat

McDonald's took forever and it was a bit cold and dry. Delivery driver was spot on.

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Aden . 2024-11-30

MORE AT Just Eat

my order hasn't arrived. the intercom wasn't pressed.

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Marvin . 2024-11-30

MORE AT Just Eat

Food was late, freezing cold and all over the bag

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Gregg . 2024-11-29

MORE AT Just Eat

I want a full refund. This is a joke. Waiting nearly an hour and half for food. I have a toddler.

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leah-marie . 2024-11-29

MORE AT Just Eat

Cold food. Late food. The place needs a cleaning more often.

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Andrei Davidoaia . 2024-11-28

MORE AT Google

My food was cold and my ice cream was melted

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thanes . 2024-11-28

MORE AT Just Eat

food could have been delivered warmer. but all good

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Zainne . 2024-11-27

MORE AT Just Eat

i got the complete wrong order and would like to request a refund.

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kye . 2024-11-27

MORE AT Just Eat

Always missing something on the other this time was missing tissue, dips

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Vincenzo . 2024-11-26

MORE AT Just Eat

Quick place to grab some food on your way past

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Charlotte . 2024-11-24

MORE AT Google

It's a clean and fresh restaurant. It's easy to order although it is clear they really do not want human interaction when ordering and collecting as the staff are mostly well tucked away. The toilets were flooded when we visited and it was noisy with screaming children.

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Tom Dupplaw . 2024-11-24

MORE AT Google

Missing food…missing drinks. cheesy McCrispy had no cheese in at all. All food that did arrive was cold . Not happy at all

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Briony . 2024-11-23

MORE AT Just Eat

Food was cold but I don’t think that was the drivers fault, it seemed to take a while for the food to be ready.

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Jodine . 2024-11-20

MORE AT Just Eat

missing itens again, cake and dips

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Geraldine . 2024-11-20

MORE AT Just Eat

Food items missing, food stone cold, not even warm

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Bill . 2024-11-19

MORE AT Just Eat

No cheese in burger. Everything else ok.

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Anna . 2024-11-18

MORE AT Just Eat

Order arrived minutes after time and was so cold the chips were rock hard and 2 burgers and 6 chicken nuggets were cold and unable to eat. This is not the first time this has happened and just eat only refund under £5. When the meal cost me £20. I am shocked at the poor service and will not use or recommend this app again

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Kristine . 2024-11-18

MORE AT Just Eat

Ordered a breakfast meal for 4, got 4 hash browns and 2 muffins, don’t understand how they got it soo wrong!!!

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katie . 2024-11-17

MORE AT Just Eat

Over an hour late, missing 3 items and spilt drink!!!! Joke!!

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User . 2024-11-16

MORE AT Just Eat

I ordered a malteser McFlurry you sent an MnM one.

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Jennifer . 2024-11-15

MORE AT Just Eat

Terrible my food was late and ice cold on arrival, extremely disappointed 😞

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Christine . 2024-11-13

MORE AT Just Eat

The food was cold and 1 portion of chips was missing

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Darren . 2024-11-12

MORE AT Just Eat

food was stone cold! and the chips were not even edible they are that hard!!. Ive been sat here waiting for 1.5 hours for freezing cold food

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Julie-Anne . 2024-11-09

MORE AT Just Eat

grandsons lunch he hot nan of match x

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Ann . 2024-11-09

MORE AT Just Eat

Food was cold, no dips for chicken nuggets or happy meal & no happy meal toy, very disappointed children on what was meant to be a treat…

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Lee . 2024-11-07

MORE AT Just Eat

Food was completely wrong, got things I didn’t order and my items that I did order were missing!!! Fuming.

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Samantha . 2024-11-05

MORE AT Just Eat

Box standard McDonald's hidden inside ASDA 🍔

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Untypical Guy . 2024-11-03

MORE AT Google

Order incorrect, not taken into account changes to burger.

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George . 2024-11-02

MORE AT Just Eat

Ordered a hour before schedule time as asked for 17.10 and came at 17.45 it was freezing cold.

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Helen . 2024-11-01

MORE AT Just Eat

Forgot pretty much everything, legit so embarrassing it’s not difficult to count items

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Lewis . 2024-10-31

MORE AT Just Eat

Poisonous, dangerous food, i only came in to use the toilet. Nothing else is worth the risk.....

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W Ched . 2024-10-29

MORE AT Google

Received a completely different order to the one i paid for

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Ashley . 2024-10-27

MORE AT Just Eat

so when my delivery come the guy was shouting at for the code then start to get rude I told him my code but he was at his car just shouting at me pluse he did not pick up my full oder can I get some compensation

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Callum . 2024-10-26

MORE AT Just Eat

my order is come wrong tho cheeseburger not in side bag

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carla . 2024-10-25

MORE AT Just Eat

The burger was very dry, I also asked for more onions and got barely any. But other than that, the chips were Devine and the sprite hit the right spot.

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Amie . 2024-10-25

MORE AT Just Eat

Always cold, always missing items, always late.. no idea why I bother

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Adam . 2024-10-23

MORE AT Just Eat

Been coming to this one for over 20yrs.Ive seen staff come and go..The managers here are always so helpful and its nice when they see a regular face! The floors..furniture is always kept clean...due to the Univetsity nearby and the odeon upstairs..ut can get really busy!! But with self service pay at paypoint..csn help you not only pick your zone to sit...but helps you get your foid that little bit quicker.. there is also a Drive thru if you cant stay.

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diane leach . 2024-10-23

MORE AT Google

I dont need a refund of my money I you to give us our 2 large fries

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Monika . 2024-10-23

MORE AT Just Eat

My order was delivered on time ,but missing 2x large meal chicken 6 nuggets and McDonalds-Hatfield Galeria never answered the phone.

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Elzbieta . 2024-10-22

MORE AT Just Eat

My milkshake was bubble and had hardly any taste and my chips were cold and horrible

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Scarlett . 2024-10-22

MORE AT Just Eat

The longest mcdonalds I have ever been to by a country mile. I have no idea why the service is so incredibly slow. Its ridiculous.

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Marcus Love . 2024-10-21

MORE AT Google

Absolutely shocking wrong order conpletley half of some one else. Had to drive to store to get food the. Told they cant give me my order out of pocket shocking customer servive delted app wont be usinh again !!

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CARLY . 2024-10-20

MORE AT Just Eat

Horrible!! Mais de 2 horas esperando e ainda veio tudo errado!!!! FALTA DE RESPEITO!!!!

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Hilda . 2024-10-20

MORE AT Just Eat

Hot choc come as water they didnt eben check

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CARLY . 2024-10-19

MORE AT Just Eat

Mcdonalds should revoke the franchise license from this place. That was the 3rd time order 2 coffee latte in the morning after a night shift and I got a sour tasted something probably they never cleaned the coffe machine or the milk is expired but now I am bed with poisoning and have to go to A&E. Absolutely disgusting. 🤢

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Joseph Matthew Hajczinger . 2024-10-18

MORE AT Google

Food arrived stone cold and was not pleasant

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Madison . 2024-10-17

MORE AT Just Eat

Incredibly late - It would have been quicker to walk the 5 mile round trip. Food was cold once arrived. All round terrible service.

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Matthew . 2024-10-16

MORE AT Just Eat

did not receive order!!!!!!!!!!!!!!!!!!!!

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nicola . 2024-10-15

MORE AT Just Eat

Good delivery driver. just got alittle confused on were he was. overall good person :)

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Ben . 2024-10-15

MORE AT Just Eat

Food was inedible, was very very cold

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Kaan . 2024-10-13

MORE AT Just Eat

Food was piping hot, great service!

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Zoe . 2024-10-13

MORE AT Just Eat

chips were rock hard, burgers and nuggets alright

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Debbie . 2024-10-13

MORE AT Just Eat

Food was cold, no dips with the chicken and the milkshakes leaked in the bag!!! So disappointed!!

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Sarah . 2024-10-13

MORE AT Just Eat

the sprite had spilled in the bag and contents were wet

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Winnie . 2024-10-12

MORE AT Just Eat

Service is so slow.what happened to fast food .wrong on both accounts .

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Frank Philip wolton . 2024-10-10

MORE AT Google

not only was my order and hour late but it was stone cold to the point I couldn't eat it

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Dawn . 2024-10-10

MORE AT Just Eat

This 4 number code is a pain for me. I'm disabled and can't get to the door. You used to leave it on the bin by the door for me. Can we go back to that

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Ray . 2024-10-09

MORE AT Just Eat

Food same as it always is. Service was very pleasant

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Oliver Chapman . 2024-10-06

MORE AT Google

Service is good, place is clean.

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Annette Williamson . 2024-10-06

MORE AT Google

Delivery man asked for a pin code. He's doing his job properly well done

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Ugo . 2024-10-05

MORE AT Just Eat

I haven't got my food? the food left? I want a refund

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mr . 2024-10-04

MORE AT Just Eat

The food was cold when I got it, I had to microwave it but the chips were ruined.

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Daniel . 2024-10-03

MORE AT Just Eat

The food didn’t show up I want a Refund

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Samuel . 2024-10-02

MORE AT Just Eat

Awful. Not for the first time the order was wrong. Triple burger with two patties. Cheese in a no cheese burger and consistently arrives cold. Never again.

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Terry . 2024-10-02

MORE AT Just Eat

Slowest drive through ever, by the time you get through it you need to pay for parking. Staff that don’t speak ANY English. Rude , literally had my bag of six chicken nuggets thrown at me through the drive through window, and huffed and puffed & rolled the eyes up in her head when I asked for ketchup!

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brighteyes72 . 2024-09-30

MORE AT TripAdvisor

someone else's order delivered despite correct app code given to driver

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James . 2024-09-30

MORE AT Just Eat

Food wasn’t in the bag.i was tracking him and he was driving everywhere with.food.my food was cold too.i need refund

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Leshan . 2024-09-29

MORE AT Just Eat

Food was stone cold. Even ice in the drinks was melted. The

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indra . 2024-09-29

MORE AT Just Eat

Order never arrived and driver put delivered.

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Maddie . 2024-09-29

MORE AT Just Eat

Totally wrong order seriously you need better drivers this is becoming constant

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Zoe . 2024-09-27

MORE AT Just Eat

Food cold, plus spent over £20 and never got the freebie offer

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David . 2024-09-27

MORE AT Just Eat

The service was very slow for Mcdonald's.

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Savio Monteiro . 2024-09-26

MORE AT Google

Easy and quick drive through , one of the fastest I’ve been to recently

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Patrick Osborne . 2024-09-25

MORE AT Google

Enjoy your day with McDonald's.

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A P Sebastian . 2024-09-23

MORE AT Google

Food came cold and missing sauces. Drink cup had a hole in it so half had leaked out by the time it arrived. Delivery time took almost an hour. Delivery driver was lovely though only positive

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Emma . 2024-09-22

MORE AT Just Eat

The food was not delivered! The app updated saying enjoy your food all delivered but nobody ever showed ! They was happy to take my money though ! What kind of service is this !

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Ryan . 2024-09-22

MORE AT Just Eat

We have paid over £50 for this order and once arrived there was food missing.

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Michelle . 2024-09-22

MORE AT Just Eat

half missing and cold. useless and this is the good McDonald in town. or I got someone else's order. Hatfield McDonald couldn't provide good service if someone had kidnapped a relative.

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Antony . 2024-09-21

MORE AT Just Eat

Courier very friendly and professional

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Holly . 2024-09-20

MORE AT Just Eat

First time using. Hot food and fast delivery

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Denise . 2024-09-20

MORE AT Just Eat

clean with the best customer service. I love this place

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v kapoor . 2024-09-20

MORE AT Google

Super fast delivery. Everything ordered arrived. Napkins and straws provided. Warm fries. Cold drinks

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Sam . 2024-09-18

MORE AT Just Eat

Worst hot chocolate it's a hot water they are serving as a hot chocolate . Don't take this and don't come to this McDonald's worst in number 1. Chicken patty also so small

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PAVAN POLIMURI . 2024-09-15

MORE AT Google

the reviews tell me that I wasn't the only one at anytime This is by far the SLOWEST Fastfood restaurant in the world with a lot of unhappy staffs

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Mybosseatsshits . 2024-09-15

MORE AT Google

If waiting over 10 mins in the drive thru you now get a parking ticket, phoned Mcdonalds staff and said about parking ticket and they didn't care. Maybe when people stop using the drive thru they might care. Food is not that great either and service is poor.

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Marc Warr . 2024-09-15

MORE AT Google

Nearly always forget parts of the order every time with just eat

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Matt . 2024-09-13

MORE AT Just Eat

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