Based on 717 opinions finded in 1 websites
Based on 717 opinions finded in 1 websites
Nº 422 in 553 in Colchester
Nº 14 of 19 American in Colchester
Opinions
This place is such a lovely place to eat. the food is fantastic and the staff are brilliant.they make you most welcome and they work very hard. it is such a shame you are closing your doors for good you will be very missed. Irene and Jack Whittle.
I.W . 2024-01-27
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We visited the Colchester branch this evening. Mya was absolutely amazing from the start of our meal to the end!!! What a friendly lovely person she is. It was our daughter’s birthday and she couldnt have been more friendly if she tried. Talking to us all, asking if we needed anything, checking all was okay.. Just 5* service from mya. I’d give her 10* if I could 😍 Thanks for making our meal even more perfect by being so lovely mya xxx
Imogen W . 2024-01-01
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We were served by Mya on 18.12.23 who was friendly from the start and made our experience amazing. Nothing was too big an ask and she was very warm and welcoming. Food was lovely as always!
Eleanor . 2023-12-19
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Fabulous night for our wedding anniversary, great food and great service from mya who was very bubbly and kindest of people xx
Hanna-louiss M . 2023-12-18
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Mya was incredible. Got really into the conversations that we were having. Made us feel at home & we had a great time.
Rowan C . 2023-12-18
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Food spot on we really enjoyed it. Waitress Mya extremely friendly and helpful, a credit to Frankie and Bennies thank you Mya.
sarahgC9827VF . 2023-12-17
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The food and the experience was very good and all thos beacause of your waiting staff and chefs who made the experience so enjoyable.I will give a plus to Mya for the way how she made the customers to feel welcome and the care for all to be on Frank and Benny standards.
Irinel C . 2023-12-17
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Mya was attentive and made the whole breakfast experience more pleasurable. Food was lovely and cooked well. Bit of a blip with broken knife but dealt with swiftly. Well done mya and your team.
Annemarie9876 . 2023-12-17
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Very good service from mya. Great food and lovely atmosphere!
Alicia T . 2023-12-14
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Good parking areas, spacious restaurant area with several individual booths giving an element of privacy between different groups of diners. Very friendly and efficient waiting staff. Attentive but not in any way intrusive. The restaurant had wide selection of food available. Meals were presented in an attractive way and all piping hot and nice and tasty. A good experience had by all persons in my group. Will be happy to use the restaurant again.
614annie . 2023-10-19
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Nice restaurant with good service. Good variety of American and Italian food. Menu has plenty to offer different than other similar restaurants. Good parking access.
SamGreenwoodOslo . 2023-07-26
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I was there for a family breakfast and Mya was lovely. She greeted us with a lovely smile and was very patient with my nephew and niece. Very attentive while we were there and the food was great. Thank you Mya, that was a lovely start to our day :)
TraceyEssex2015 . 2023-07-02
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Nice food, very good service! Milla was amazing, always checking if everything was ok! Thank you so much =)))
mariavF5048IE . 2023-06-27
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Breakfast was lovely very tasty had the Bog One definitely lives up to its name I was left full up for most of the day. Service was great also very attentive and were looked after very well. Would definitely recommend.
D J . 2023-06-24
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Great food and fantastic service, was severed by Rebeca she was lovely and bubbly made the whole experience so much better
850jakubn . 2023-06-01
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Lovely meal. Food was good. But service was the best from Mya who was friendly and helpful. Thank you!
Jade M . 2023-05-21
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Our grandkids and us had a lovely time, well looked after by the excellent and attentive Mya. The food was just perfect.
Wander48285835038 . 2023-05-17
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This restaurant is getting worse every time I go. I had to wait 1 hour for 2 burgers and a pizza margarita. This at a time when only 6 tables were seated. The Coca Cola had taste of anything but Coca Cola and the Fanta...
mirela m . 2023-05-14
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Wow this food chain cannot get any worse. So tried to book the harvester fully booked. Chicken and grill…… fully booked. Everywhere fully booked apart from F&B and no wonder why. It’s not the fault of the individual restaurant let’s make that clear. Staff where...
Mod_Family . 2023-04-10
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Rebeca was very attentive and nothing was too much trouble. We had an excellent meal and my daughter enjoyed her birthday celebration.
elinorq2021 . 2023-02-04
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Kept waiting for table and no one would serve at the bar even though the guy was making drinks. I asked if he was serving and was ignored. Table wasn’t decorated as promised, had to put the banners up ourselves. Waited 45 mins before I...
S6Kel . 2023-01-29
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Marius is always accommodating,nice and relaxed atmosphere. We come weekly to relax as a family. Would recommend it to family and friends.
Jacqueline G . 2023-01-27
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It was clear that the food is cheap quality with gristle in the chicken pieces and fatty bacon in the carbonara pasta. My partners pasta was also awful. The sauce was acidic like it came straight from the tin. Looked incredibly unappetising and tasted exactly...
jwood19 . 2023-01-27
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I have not been to Frankie and bennys for a little while now as it had gone downhill. there was an offer so I thought I'd give it a go again. it seems the restaurant has a makeover and certainly brings a new lease of...
JAMES K . 2022-11-28
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Got served my Marius polite and accommodating waiter 😊 My salad wasn’t nice but taken if the bill,staff are always nice in the restaurant.
Jacqueline G . 2022-11-06
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We visited this Frankie and Benny’s as we were near here and we thought we should give it a go.we are so glad we did.it also looks really really fresh inside and well thought out.this is probably one of my favourite Frankie and Benny’s branches...
Z3026OWandrewn . 2022-11-05
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We visited Frankie and Benny's today for lunch today. My husband, two children and I received wonderful service from Marius. He was very attentive and patient with us. We switched our order as of our children changed their minds on dessert and it was no...
Miranda E . 2022-10-28
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Always enjoy coming here to eat , relax and chat with the wonderful staff , the management, the chefs , bar and especially the front line servers . Always greeting us with a friendly welcome. Thanks to Marius , always good to see him.
EricW2905 . 2022-10-25
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Been a few times to the Colchester Frankie and bennies and always brilliant 10/10 service. Twice now we have had MARIUS serve us and have always left him a tip, always kind. Helpful. And always looking out for our needs as students when it comes...
260lucyu . 2022-10-24
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Myself and my family went out for breakfast and the service was great, food was delicious and arrived quickly, the restaurant was tidy and staff Marius was amazing, I will return with pleasure to this place!
E3413GLandreeam . 2022-10-23
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Maruis was brilliant. Looked after us. Food was great. He was very polite. Will visit again. Thanks👍
428mandyi . 2022-10-22
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Saturday evening called into Colchester branch. Food was delicious- New York giant pizza and Carbonara thoroughly recommended. Our waiter ‘Minde’’ was superb, really friendly, attentive and professional. Thank you for making it a lovely evening Minde
Jane C . 2022-10-22
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Had a lovely meal at Frankie & Benny's this evening with my 4 Yr old daughter and 2 of my friends. We was served by Marius, his customer skills are 100% perfect. Very friendly and made sure we had everything we needed.
bevk285 . 2022-10-22
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Great food and amazing service from Rebeca she was very welcoming and i’m sure to return again soon, had a lovely afternoon ! 👍
katiepearse266 . 2022-10-19
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Our server Rebecca made the most of our meal time. She was very polite and very helpful in a friendly manner. Food was wonderful as always and we are definitely going back!
400lauraelenar . 2022-10-16
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Lovely food and a great service by Luke. Would recommend! Came as a family of 4. Service was efficient and the food was lovely.
smmx . 2022-09-03
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This is one of our favourite restaurants to visit as a family we came in on Friday evening and was served by a lovely young lady the food and service were brilliant thank you once again for a wonderful visit.
F9278RWlizm . 2022-09-02
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We has a large family gathering at the weekend around 20 of us aged from 1 to 70, we booked breakfast the day before, it as a really good meal, very varied menu, food all came out together was freashly cooked and hot, staff were...
190735PaulA . 2022-09-01
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I haven’t been to this restaurant for years, but I thought I’d give it another go. It has improved a lot since I last visited. The menu is better, and the quality of the food seemed a lot better. Great value for the lunchtime set...
Bevvy91 . 2022-06-04
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Came Tuesday lunch time with my daughter. Seated quickly and served immediately. Daughter had the kids meals, mac n cheese with garlic bread followed by an brownie. I had the cheese burger. All was very good.
weliketotravel84 . 2022-05-31
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Went to Frankie and Bennys Colchester this morning for breakfast and had two big breakfasts. The quality of the food and service was excellent. We were served by Marios who is a credit to the team. His excellent Customer Service made our experience even nicer....
simon m . 2022-05-21
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We have been coming to Frankie & Benny's for many years, regularly been served by the most wonderful staff around. Marius is a regular server for us and we have a good relation with him and all the other members. The chefs cook great meals...
EricW2905 . 2022-05-21
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Came for a family meal for a birthday service was great thank you Rebecca 😊 food was wonderful and tasted amazing. Will definitely return.
F9278RWlizm . 2022-05-01
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Me & my family went to this Frankie & bennys for an early (9am) breakfast. The restaurant was very clean & tidy. Our waitress Mandy was very helpful & very kind & nothing was too much for her. Throughly recommend & we will return.
A3088SZcarolynw . 2022-04-20
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Great experience with family. Our sever Jakub was really helpful . Food was excellent and it was excellent. Compliment to the chef . Will come back again.
DeepakMehra4u . 2022-04-19
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Went for breakfast and the food was amazing the service was just as good friendly happy accommodating staff making sure everything was as ok and offered extra drinks. We will be returning soon.
M4971DWrichards . 2022-04-10
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We came as a class for breakfast as a special trip. We were served by Marius, who has extremely accommodating and helpful! Not one thing came out wrong - considering this was 17 meals and ordered by children I was really impressed! Couldn't fault the...
330jsmdke . 2022-04-09
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Came out for partners birthday as he had a birthday email giving him a free meal. But after ordering got told the cheapest meal would be taken off the bill which was not his meal. It is not in the terms and conditions about getting...
Amy D . 2022-04-05
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Visited this great place again and was pleased to be served by “ Molly” food and drinks great but made so much better by the staff always have time for you and are never rushed
Sean20223 . 2022-03-21
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We visited the restaurant on Saturday night was busy we was greeted at the door by a pleasant young lady who took us to our table may I add the restaurant looked very fresh after a recent update in the decor. Our server was amazing...
F9278RWlizm . 2022-03-12
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My partner and I called into the restaurant , ordered a tear and share bread with olive oil and balsamic vinegar , well bread was just like manufactured dough even undercooked no tearing and sharing basically 8 tiny bit £6 ..main chicken with cheap nasty...
smH4132XB . 2022-02-13
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Had,nt been to a Frankie and Bennys for years but decided to visit the one near to us at Stanway. The food was brilliant as was the service, the waitress that served us was very attentive, we had a greay evening.
190735PaulA . 2022-01-23
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If you are used to good tasty food-DO NOT come to this restaurant! We were a party of 8 and had come for a 18th birthday dinner. The first comment I wish to leave is that the service was very good. However my glass of...
64Michellem64 . 2022-01-10
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Quick service and quick food for a Friday night. In and out within an hour. I thought the hotdog would have been bigger, but it was tasty.
AJ_Smith666 . 2022-01-07
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Had the big breakfast around £10. Overall reasonable. Sausages poor Quality and tasteless. Mushrooms very tiny and toast came with flora not butter. Poor value when you consider a Premier Inn breakfast with its vast choice and refillable coffee all for £9.50. Restaurant well presented...
507MarkM . 2021-12-21
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We had a wonderful meal here while staying at an awful hotel close by (Muthu Belstead Brook) The food was well cooked and staff very attentive.
mattbF5830XY . 2021-11-29
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We moved to the area about 4 months ago and have visited on numerous occasions. Love the vegan options and Mya and Mindy always make us laugh and go above to make sure we have a great time. Feel sorry that they often have to...
172greggd . 2021-10-21
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Mia was very friendly. Interacted great with our little one and was very welcoming and professional!
roblH8809ZP . 2021-10-20
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Received great service today at this restaurant. Great food and very clean throughout. Would highly recommend for a food that tastes great and fills you up and friendly staff. Nothing was too much trouble and I will revisit without hesitation.
873nickyc . 2021-10-18
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Second time we have visited this year and our waitress has been Mya. She was brilliant with our toddler and went above and beyond to make sure everything was OK.
victoriacW3788TI . 2021-10-04
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Andy gets another mention, a good one of course! We called in for a late lunch with a rather tired three year old birthday boy and Andy was just great. We had a few odd requests and he dealt with them beautifully. The food was...
BobthePoet . 2021-09-27
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We were served by Andy. He was fantastic. Meal was lovely. My three boys were very happy. We will be back. Thank you so much 😊
Odfap123 . 2021-09-17
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Food not great. Poor value for money. Portions very small. Service was the only thing that was postive. Although it would have helped to know that the childrens desert had items unavailable so was completely different to what was advertised on the menu. Child very disappointed and didnt eat his ice cream without cookie's
tracybK9262EE . 2021-08-31
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The food was very good, the coktails can be improved. The attention was fantastic, our waiter Andy was superb, the best reason to return.
EduardoAS . 2021-08-30
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Amazing food and brilliant customer service! Andy was gentleman and took are of us. Definitely visit again.
C5676ZUdeanh . 2021-08-24
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Haven't been here for quite sometime and we were very pleased with the menu. Basically there is something for everyone but the mixed grill is excellent. Many Thanks to Andy our server
fabflorida2013 . 2021-08-13
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Last minute booking for a table of 13 . The staff were accommodating . Lovely atmosphere . Our server was Elena who was amazingly helpful and friendly . Food was beautifully cooked and we thoroughly enjoyed ourselves .special mention to them bringing a cake out for the “ hen”
Anita S . 2021-08-07
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We went for breakfast here today and we had an amazing experience. The food was amazing! Our waitress Mya was so friendly and very bubbly, making our time there enjoyable. When taking our orders, she would recommend things, which we would never of thought to have with our breakfast and what a good choice she chose! I had the mix berry pancakes and Mya recommended having hash browns with it and what can I say… it was amazing and tasted so good together! We will be back again for breakfast very soon!
O3317BOhannahs . 2021-08-01
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Frankie & bennys Colchester is a firm favourite for my Mum & I. We’re always greeted by Andy who is sooo friendly and attentive - he even remembers our drink order! Highly recommend for food & cocktails especially with the service provided.
loueylou332 . 2021-07-31
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Myself and my partner had a lovely meal at Frankie and Benny’s Tolgate branch, let us make any necessary changes to our meals and were very accommodating, our bar tender Luke was especially gracious and contributed to how lovely our experience was. An asset to frankie and bennys. Thank you
jennyhB19RE . 2021-07-25
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Lovely atmosphere, great staff and delicious food! Mya our lovely waitress was great! So bubbly and friendly! Thank you for a good evening, you made our night with your lovely compliments. We will be back!
116shaniaf . 2021-07-17
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Great place to have a sit down dinner with friends and family! Staff is always so happy and friendly, had Mya serve us and she was fantastic! Wonderful friendly customer service!
193ashleighn . 2021-07-16
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We had Mya as our waitress, she was so lovely and welcoming and made us feel at home, we are a loud crazy family and she joined in on that which made our experience so much better! Hopefully she is our waitress next time! Thanks so much Mya. X
OnAir40626341379 . 2021-07-08
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This evening we visited Frankie and Benny's at Tolgate for my daughter's tenth birthday. It was our first visit. Two of our party are coeliac and vegetarian which can sometimes be problematic. We had such a lovely meal. Wewere able to choose from a gluten free menu which had a number of vegetarian options. The staff member who served us (who I think might have been the manager) was polite, tentative and all together brilliant. The food arrived promptly and was very tasty. There was no query about us supplying a gluten free birthday cake which was brought to the table with candles (supplied by us). The whole experience was very enjoyable and comfortable, catering for a range of ages, tastes and dietary requirements. Would thoroughly recommend. Will definitely visit again.
nicolapD9885DE . 2021-07-06
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Excellent vegan menu, nice to have a separate menu rather than a adaptable menu! Excellent customer service by Andy
W9867QUdeborahh . 2021-07-03
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Six of us went for a birthday meal, very busy evening but our server Andy was very attentive. Food came quickly and was lovely had a small issue with some cold corn on cobs however this was quickly sorted by Andy with a discount off our meal offered. Have always loved eating at Frankie and Bennys and will definitely be back!
georgeoX2455QO . 2021-06-26
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Lovely food and great service. A brand new menu with many new dishes. Covid secure. Payment via app. No booking needed
Spikyy . 2021-06-24
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Easy to book online, fantastic Waiter Andy throughout, service and food excellent. The restaurant has a great atmosphere and despite being busy Andy was efficient with check backs and serving. Will definitely be back!
I4890VRclarew . 2021-06-19
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This was a spur of the moment booking and I’m glad we did ! Our waiter Andy was top class , professional, friendly and attentive. The food was amazing and we left very happy customers.,
pleasedontdothat . 2021-06-19
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Amazing as always and accommodating to disabilities. Andy was, like every time, kind, friendly and helpful. Love coming here!
Rose R . 2021-06-13
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We go often enough we know the lovely staff's names. The food is delicious, they move lights and turn down the happy birthday music to help as I have sensory issues, we're always warmly welcomed, any issues with food are dealt with quickly and kindly. Nothing is too much trouble.
James R . 2021-06-05
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Bland food.giant pizza the same size as the kids pizza.ribs with no flavour.garlic bread that just needed garlic.service was good but the food let it down
carll38 . 2021-05-29
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After a long time inside the house it was nice to finally go out for breakfast with the family. The staff at Frankie and Benny’s Colchester were so friendly and attentive. They had our table set out with the high chair for our baby before we arrived and were able to accommodate for my gluten free diet even though it wasn’t labelled on the menu. The staff were so friendly and the food was lovely! Overall a really enjoyable breakfast and morning out!
IRFitz . 2021-05-29
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Our first visit back to F&B’s since before the first lockdown and what a welcome! Andy was our waiter and nothing was too much trouble... it was our daughter’s 3rd birthday, party of 8 and he couldn’t have been more accommodating to the whole family, especially her! His customer service is second to none. Will definitely be returning. Food was lovely too... 10/10!
Dan1elle_L . 2021-05-26
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Just had a lovely meal for our granddaughter's 3rd birthday - staff were so friendly and nothing was too much trouble for them - the welcome was warm, the food was delicious and the atmosphere was fantastic - a big thank you to all the staff that looked after us so well, even though we were a big rowdy party, we'll definitely be visiting you again.
patricialO1951SM . 2021-05-26
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We had missed Frankie & Benny's during lockdown so it was nice to go back. Our waiter was Andy and it turns out we were the first table he had waited since returning to work and it showed in his enthusiasm and attentiveness. Had a nice time and really enjoyed the food - we visited at a quiet time so it all felt really safe.
simonbarker77 . 2021-05-26
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I had a lovely time in Frankie and Benny's Colchester Had a lovely member of staff called Sophie What made us welcome and very friendly and professional at her job
880alastaird . 2021-05-25
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Mya is a legend! Give her a pay rise! Top service, very helpful and even recommended a sick cocktail
X7786IJdanf . 2021-05-21
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Another fantastic experience at Frankies Colchester. They never fail to disappoint. Fast and friendly service. Clean and comfortable. And the food is always top with generous portion sizes.
steelkitten79 . 2021-05-18
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Food is what you expect from a chain very average, but service from Mya was lovely. We happened to be travelling through Colchester there one sunny tea time and hardly any places open for sit down meal, very quiet, but the team was polite and service was speedy. the outside seating area was very clean and nicely set out. Thank you Team.
blkman1 . 2021-05-13
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We had such a lovely experience, decided to take our bikes and stop to Fankie & Benny’s for a lunch. We been greeted by this lovely gentleman Mindaugas. He was very helpful! We had a lovely lunch witch tasted very good and been seated by the heating so it’s nice and warm.
KristinaCJ . 2021-04-25
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Fantastic service from our hostess Mya. Have been twice and she makes it feel like we have just been to have a lovely meal at a friends.
Garred1 . 2021-04-17
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So glad that Frankie & Benny's is open again. I had a lovely burger and super service from Mya. Thank you
P5196RCsimonf . 2021-04-16
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We eat here a lot, the people are lovely, the food is excellent, and the mood is just right. We have a range of requirements, including lighting and noise levels, dietary, the works, and F&B Colchester could not work harder to make each visit perfect. My kids love the place, and my wife and I love it. Seriously, go!
James R . 2020-12-07
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Had a wonderful lunch today and F&Bs Colchester. Food was great, the place was lovely and clean and partitions have been improved between tables to ensure further safety. Mya who served us was just a breath of fresh air - in a world where we’re currently not seeing many people, she was a joy to chat to. Our kids were happy, meaning we were happy... What more could we ask for :)
OrlandoMelB . 2020-12-06
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Covid safe, very well set-up to comply with current restrictions and collecting info for track & trace. Once we were at our table, Andy our server was very welcoming, we had a cheeky but polite 6 year old with us, who loves to ask questions, nothing was too much for Andy throughout the meal. The food came quickly and was fresh and hot. The kids meal had a good variety to choose from, and plenty for the rest of the family from the main menu. Andy told us about the festive offer and highlighted the Bailey's cheesecake as a personal favourite. The overall bill was good value and was grest we could use our Taste card on a weekend. An enjoyable meal and service on all counts.
Suziryder . 2020-12-05
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An great evening and fantastic staff . Keen to laugh and joke with our children. It felt so relaxad yet covid measures were fantastic. Stanway Colchester you have an amazing restaurant and such amazing and committed staff . I thank you all for making my children so happy ❤.
Ben H . 2020-10-20
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Where do I startI’m simply appalledI saw a rat running about the restaurant, my waiter smelt like he hadn’t showered for a week They don’t sell jäger bombs and most importantly they don’t have chocolate fudge cake Ruined my whole week I hope you take these things into consideration Many thanks Karen
KarenDowney123 . 2020-10-11
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So pleased that they are back open Andy gave outstanding service and the food was of its excellent quality
175louisew . 2020-10-02
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Visited with my Mum and 1 year old daughter this afternoon under a pre booked slot. This is our first meal out since January due to the ongoing climate.From entering the restaurant it is very clear that every effort has been made to make this a 'safe space' so huge credit for this. We were served by Andy (I think) who couldn't have made the experience any more effort or seamless. We were very well looked after from the moment we arrived to when we left. Every effort was made to check for allergies, explain menu options and ensure drinks, sides, etc. were refreshed as required. Food was excellent and we did not even need to request a box for leftovers, this was just offered. Nothing was too much bother for Andy and us awkwardly mix matching the menu was no issue. We were extremely happy with the service and will absolutely be returning. So nice to receive such friendly service (and with a sense of humour!!). We tend to avoid town where possible so great to have a new 'go to' outside of town. I would say Andy absolutely made our experience and has definitely reassured us that it is possible to eat out safely.On another note, lovely to hear that all tips go to servers to well done to F&B
rebeccalF5217ZP . 2020-09-25
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I have a food intolerance and the staff were very helpful. Shelby did her best to assist me. My husband loved the fish and chips. We didn't wait for long and want to compliment the chef John for serving tasty food. All the staff were courteous and professional.
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Bit of a shame. Food below par. Normally people check if food okay. Not tonight. Cleared own table. Actually wrote a note. Burger fine. Chips hard. Clearly don't care about quality of food. Shame as I remember when it opened in 2014. Please start caring again.
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pizza and burger were 10/10 Unfortunately my kebab and chips were cold. very unusual and hopefully a one off