McDonald's in Hertsmere - Phone Number, Reservations, Reviews

This restaurant always served hot food with nice chips

Needed a quick meal for 2 adults & 2 children whilst on a journey. Served very quickly and good price for tasty meals.

Got my order wrong, very disappointing.

It's McDonald's so the food is wat it is. We were served at the table by very good staff .

Why do the drivers put hot food next to ice cream and milkshakes

most of the food was cold. needed to warm it up

stop putting cold drinks next to hot food when being delivered!

The burgers were nice. The chips didn’t taste nice and they were cold. This was the start of the normal menu (after the breakfast) so the chips should have been fresh.

Happy with the quality and warm of the food. but really unhappy they gave me the wrong item. I ordered 12 mozzarella sticks and I got 5 chicken selects which ruined lunch.

Got home to find items missing from my order. Should have know and checked before I left.

disgusting. food stone cold and no drinks or dip ben when I paid for it.

Food was cold despite it being a hot day

A Big Mac was put in the box of a McCrispy barbeque smokehouse. Very annoyed as that was what I was most looking forward to.

I ordered this the day before requesting a certain time as it was for a party. It arrived 30 mins late! The kids were starving! Not ok! Especially that a requested a certain time, they should have checked the time and made it earlier if they thought it would be late!!

Can order inside from till: or use the interactive whiteboards. Or use the drive through option. Helpful friendly staff

Ordered one meal only and they still forgot the sauce

Very poor service who puts the lid on a large coffee, when it's only a quarter full, The cup felt empty & when I request politely a full to the line cup was what I had paid for a second time the answer back was that what the machine gives out? After 4 minutes of arguing the rude girl only topped up the cup as I was blocking the drive thru. The rude girl serving was laughing at me blaming the machine, the guy putting the coffee cup lids on at the machine was also chuckling... so many failings who certified the machine, the guy working it, the guy putting on the lids the girl serving not interested in reporting the faulty machine... proactive? Not a chance.. shame

More than once now I have had food missing or sauces that come with the meal missing drinks been spilled all over my food. Cold Never have had a problem before but the last 2 times it’s been terrible

driver drove up and down the road even though on the delivery notes telling the driver where the building, drinks only half full and food freezing cold

Excellent service and thank you

Easy Access from Motorway M25 but be aware that free parking is for 90 minutes only. Exit without fail from the CAR PARK. Near TK Maxx there is 5 hours free parking which is just 2 minutes walk

did not receive our oreo mcflurry

Only good for 1 thing that's to use the toilet. We don't support genocide 🍉🍉🍉🍉🍉

Toilets absolutely disgusting reported to the manager who then said staff not trained.

The driver decided to go to Sainsbury first before delivering our food. Food was cold and the McFlurry had nearly melted

Awful! gave me a fork for my mcflurry and a hollow chocolate raspberry and chocolate pie main was ok but everything else was shocking 100% would not recommend

Food was cold when we got here. McFlurrys completely melted and not edible.

Delivery time kept on changing due to the driver picking multiple orders which lead to my order turning up really cold. I am really unhappy about mcd staff members allowing drivers to pick up multiple orders even though they shouldnt . I want refund

No drinks arrived with any of the 10 meals

Filthy toilets, restaurant littered with food, blaring music. Was so loud we ate the food in the car

This is where you go if there are absolutely no other options.

not delivered, rubbish service

This is a very busy McDonalds - at least at 1pm on a Saturday. However, the service is amazing considering how many meals they are making at once (the restaurant was full, as was the drive through). Some people were really unpleasant to the staff and they just breeze through it professionally, swapping 1/2 eaten items and reassuring people who can't wait 5 mins. We orderered, found a table and had our food in 15 mins. Everything was great buy the fries were a bit cool/scruffy, otherwise it would be a 5.

Says delivered but wasn’t. Still waiting and no information about when or if it’s coming.

Foods cold food missing took an hour to come tissues are wet drinks spilt all over bag

I am writing to express my utter outrage and disgust with the appalling service I received today from both McDonald's and Just Eat. I placed an order worth £40 through Just Eat, and not only was my meal ridiculously overprice, it never came?!

Fast service Good budget food Clean loo

I ordered a double sausage meal with and orange juice and just got 2 orange juices!!! Ridiculous

Absolutely appalling!! Order 9 chicken selects to get 9 chicken nuggets. Just eat won’t answer neither will the London Colney McDonald. Just eat give you option to get a refund but what’s the point when you are looking forward to having chicken selects and NOT chicken nuggets!!! I would never order again with just eat especially from London Colney McDonald’s. Why should have to place another order for chicken selects and rest of my food gets cold.!!!!

The delivery driver was rude and told me to climb over my garden fence to get the food and when I said I can’t because I’m pregnant he ended the call on me.

The burger was very small and flat and cold.

very good, and the delivery lady was lovely.

Very nice block amazing service

Food hot 🥞, good service from gentleman out front ,noticed we were awaiting food and immediately brought out .

It is all stone cold and not nice at all 😥

my order never arrived, absolutely shocking customer service!!

I was missing sauces fries were half filled two large and one medium. Also wasn't the fillet of fish that i ordered this not acceptable for nearly £ sixy pound order. The staff needs to check the orders properly not just rush it

Very disappointed as part of delivery was not included, Mc Chicken meal deal was missing mc chicken burger!!!

Lovely service, friendly and polite delivery man!

Why are half of my fries missing? 😂😂😂 wish I could upload a photo

Delivery slightly late. Missing drink and dessert. Not the first time from this branch. Third order in a row that I've had to query.

Took 2 hours for delivery. Missing multiple items and food was cold.

i waited literally more than an hour for this it was cold

Place was not clean at all... saw 3 staff walk by the tables full of food and plates and no one bother to clean them.. had to change tables 3 times because they were not clean.. first time i've seen a Mcdonals like this

Waited 1 hr 20 mins for the food - came cold.

didnt receive one of the mcflurrys

Food quite cold. And as always, they forgot to put the dips in...

Great quality food and great service.

Order arrived very late and it was a small order. Food not fresh at all. We have ordered before and it was not the same

McDonald’s took too long to prepare the order as it said driver at the restaurant for two hours, not good enough McDonald’s

Won a cash £5 sticker off the fries asked to redeem it then they said we don’t give cash and said I had to redeem it online I told them I don’t gave a credit card on me and they took the sticker and gave me food instead. I was happy with this decision until the manager tried to say I gave him a used one the day after…i told him you can check cctv and I came straight away to redeem it.

Delicious 😋 Staff is king and very efficient.

Never has it ever been perfect, but after this I would recommend getting your eyes checked, whoever prepared it cheese wasn’t even in the burger lol 0/10 effort

The food NEVER got delivered. Even though our house number was clearly stated on order, I read it on out street's whatsapp that there is someone wondering around with food, than he disappeared and our order was stated as delivered! NEVER going to use JustEat again. I am expecting minimum full refund!

my burger is missing any condiments it’s just a plain burger, food is cold

Driver sat at restaurant for 45 mins. Food freezing cold on deliver as not in a delivery bag. 3 drink ordered only given 1 straw

Incorrect items in order - there were 2 x McPlant meals when the order placed was for 1 x McPlant meal and 1 x Veggie Deluxe meal.

driver ate my food and tried blaming it on Mc Donald's

It's McDonald's... What else would you expect. Bought two double cheeseburgers and ditched the buns.

Was awesome. Until I got £100 ticket for staying 3 mins over the time. I'm not sure where they start or end the camera but it didn't correspond to my Google trip record. So I will boycot McDonald's for 2 years until I've repaid myself for the fine.

not the only order ice cream melted food stone cold

missing item but a good service

All ultra processed food bad for the body gut.

Nice, I do drive in and eat in. A lot of young personel/stuff. Great, polite, and easy to order gadgets.

Cheeseburger & Chicken Mayo were missing from the order

All food warm. Actually got all that was ordered drinks sauces and the food it makes a change.

tasty but missing L fries other not bad

Food was cold and didnt get all the dips I asked for.

Don’t bother with the new hat trick burger get a triple cheese instead, burgers are slightly bigger but that’s it, there is less cheese and don’t be fooled by the marketing (should be illegal, oh wait….) as I got about 4 tiny pieces of onion and a small amount of sauce, making this a BERY dry burger and nothing really different! Shan’t bother again.

Foods cold and the McFlurrys were spilled

It is a McDonald's. What do you expect, it is however neatly off the M25 and slightly better value for money than the upcoming services at South Mimms

Kids love it and staff are friendly

You know where you are with a McDonald's 👍

Food was hot and all items correct

You make me wait nearly an hour and then you don't deliver any food, this is a joke

Went to the drive thru. Service was good and food was as expected, standard McDonald's fare. Convenient, quick and fairly affordable.

I did not receive the mc flurries in my order

The food bag was open/ unstuck and half the chips were missing from the pot its disgusting to think he had his hands in my food before i get them disgusting behaviour

Crap, they couldn't even manage to get the bun on top of the fillet of fish, waste bins were full to overflowing with no staff interested in emptying them.

Order didn't arrive despite saying delivered. Can't get through to McDs .

Ordered our food at 16:56 and didn't receive our food until 18:15.

I managed to leave my phone on the tray and then threw my rubbish along with the phone. I only realised a hour later. I went back and have to give a huge thank you to ANUP for helping me find it. @ McDonald’s ANUP deserves an award for his kindness and service for going above and beyond to help me.

Late by 30 minutes and the wrong order

My recent McDonald's visit was utterly disappointing. Despite shelling out £40, all I received were a few drinks. That's right, £40 down the drain for mere beverages. This blatant disregard for customer satisfaction left me feeling disheartened and disrespected. I’m fuming.

Fast delivery and received hot food which is a huge improvement but two of my items were missing. mabe MC Donald's need to update their system for out of stock items. either that or they just didn't get the order correct..

Dear all, As our local police station agree this is theft as you are with holding my money for goods not received I have to provide to the station these details. Please can I have the details requested for my police report please so it can be updated. I need history details and the amount that you have stolen from me for goods not received. And the reason. Lisa smith

Burgers are half the size of advertised. No longer do the big breakfast??

Chips weren't full and were missing some

the fact that it was delivered early meant that the freshness of the meal was better than when it takes longer. thank you, great food.

Horrendous service took 2 hours to receive and was all freezing cold and the ice creams were completely melted had to throw everything away!!!!