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Outdoor
The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

983 Opinions in 1 websites
Do not order from here if you have Vegan/Veg requirements. Last night we ordered 2 Vegan burgers on UBER Eats, and 2 chicken burgers arrived. Innocent mistake perhaps? NO. We ordered again, 2 vegan burgers, and again 2 chicken burgers arrived. This is dreadful and disgusting. After waiting all evening for food that can't be eaten, you need to do better.

893 Opinions in 2 websites
I visited Busaba Westfield London recently and was very disappointed with the customer service, despite the food being good. As a student, I’m entitled to a 25% discount. However, while I stepped away to the restroom, my father paid the bill without knowing about the offer. When I came back and asked if the discount could be applied, the manager refused, saying the payment had already gone through. What shocked me more than the refusal was the manager’s arrogant attitude—he spoke in a condescending tone, telling us: “We don’t inform customers about our promotions. It’s your own responsibility.” I fully understand if there are rules about reissuing bills, but the lack of flexibility and rude attitude made the experience very unpleasant. This is not what I would expect from a restaurant brand like Busaba, which usually values good service and hospitality. I hope this feedback is taken seriously, and I would appreciate some follow-up from the team to address this. **Tip to all students: Make sure to ask for the discount before paying—they won’t remind you, and they won’t help you afterward.

869 Opinions in 1 websites
My wife and both had an excellent meal, thoroughly enjoyable. The new menu is good, some new dishes but most of the old favourites are there. Always a god pint available and a good selection of wine. The service was very good, friendly, helpful and efficient. We will return in the near future.

847 Opinions in 2 websites
Traté de reservar mesa para el almuerzo en dos ocasiones, pero la voz automatizada me dijo que nada estaba disponible! ¿Por qué anuncian menús para el almuerzo? ¿Por qué es imposible hablar con un ser humano en estos días? ¡Completa pérdida de tiempo y energía!