The best restaurants in United Kingdom serving American food

Do not order from here if you have Vegan/Veg requirements. Last night we ordered 2 Vegan burgers on UBER Eats, and 2 chicken burgers arrived. Innocent mistake perhaps? NO. We ordered again, 2 vegan burgers, and again 2 chicken burgers arrived. This is dreadful and disgusting. After waiting all evening for food that can't be eaten, you need to do better.

Amazing food, great value for money. Staff were brilliant and very friendly. Leanne the manager was very helpful and gave me great advice on the best meal to have.

Cold and shocking food staff not good and over all probably the worst place I’ve eaten in over the last 10 years just not a place I would return too

This place is TOP the food quality is astonishing and the staff incredible… I’m sooo sad it’s closed .

The food was great and our server Shayne was very friendly and got us refills when we needed them even before we asked. The resteranut atmosphere was great to

Lovely and quiet sitting by the river. Good, reasonably priced wine on tap.

I visited Busaba Westfield London recently and was very disappointed with the customer service, despite the food being good. As a student, I’m entitled to a 25% discount. However, while I stepped away to the restroom, my father paid the bill without knowing about the offer. When I came back and asked if the discount could be applied, the manager refused, saying the payment had already gone through. What shocked me more than the refusal was the manager’s arrogant attitude—he spoke in a condescending tone, telling us: “We don’t inform customers about our promotions. It’s your own responsibility.” I fully understand if there are rules about reissuing bills, but the lack of flexibility and rude attitude made the experience very unpleasant. This is not what I would expect from a restaurant brand like Busaba, which usually values good service and hospitality. I hope this feedback is taken seriously, and I would appreciate some follow-up from the team to address this. **Tip to all students: Make sure to ask for the discount before paying—they won’t remind you, and they won’t help you afterward.

Such lovely people that own it so friendly and helpful

Great takeaway food is always top quality I have used crystals for over 10 years. All staff have always been polite Sad to hear that you maybe closing down soon you will be missed 😢

My wife and both had an excellent meal, thoroughly enjoyable. The new menu is good, some new dishes but most of the old favourites are there. Always a god pint available and a good selection of wine. The service was very good, friendly, helpful and efficient. We will return in the near future.

Just excellent. Staff,food and ambiance

Music is way too loud and everything is overpriced.

Prompt fast service from ordering food to the food coming through the table. Our waiter Matt was extremely attentive and asked on a number of occasions if our food was ok and if he could help with anything else

Traté de reservar mesa para el almuerzo en dos ocasiones, pero la voz automatizada me dijo que nada estaba disponible! ¿Por qué anuncian menús para el almuerzo? ¿Por qué es imposible hablar con un ser humano en estos días? ¡Completa pérdida de tiempo y energía!

Delicious hazelnut icecream! Sadly no photo because I scarfed it down too fast!